SlideShare a Scribd company logo
1 of 1
Thumbrule of anymail is to readit againcompletelybefore sendingit.Repetitive readingmighttake
some time,butthinkthatyou are investingintoit.Toimprove andevolve one mustinvest.
Try not to fill ‘TO/CC/BCC’fieldsuntil youare done withthe proof-reading.
Prefertohave a mail of 3-4 paragraphs.Talkfirstabout some threateningfacts orsomethingthat
intereststhe prospect,thenbenefitsof yourservices/product,talkaboutyourself orcompany
profile orexistingclientele trend,finallykeepone linearmotivational quotesof someone belongsto
thiscore field.Inthe end,requestformeetingorfurthercommunication.
For marketingcampaignsalwayssendemailsinthe morning orduringworkinghours.
Do not replytoany mail spontaneously. EspeciallywhensayingNo,mustthinkof possible
probabilitiesortryto frame sentence inamore decentmanner.There are people inIndiawhoreally
appreciate kindnesswhichresultsinreference leads.
It takestime tostrengthenrelationship&a Win-Winsituation.If youlostthe business,thenexpress
it moderatelynegative&nodirector harsh words,itleadsto ‘Lost-Lost’situation.Must accept
change & praise the counterparttomaintain“Win-Lost”situation.Youhave made all yourefforts
and thisiswhyyou mustkeepthe hopesto‘Win’the situation.
Most importantly,donotrely100% on one waycommunicationof emails. Trytomeetinpersonto
understandthe prospect’sconcerns.

More Related Content

What's hot

Modifying Your Resume to Fit the Bill
Modifying Your Resume to Fit the BillModifying Your Resume to Fit the Bill
Modifying Your Resume to Fit the BillPaula Chapman
 
Jack of all trades- Managing the skillset you have
Jack of all trades- Managing the skillset you haveJack of all trades- Managing the skillset you have
Jack of all trades- Managing the skillset you haveBabu Appat
 
Sales messages
Sales messagesSales messages
Sales messagesmajidmp
 
Persuasive messages by Quratulain Cheema
Persuasive messages by Quratulain CheemaPersuasive messages by Quratulain Cheema
Persuasive messages by Quratulain Cheemasanahussain57
 
Personal Branding Presentation
Personal Branding PresentationPersonal Branding Presentation
Personal Branding Presentationerikapenner
 
6 Warning Signs to Look for When Interviewing Inside Sales Candidates
6 Warning Signs to Look for When Interviewing Inside Sales Candidates6 Warning Signs to Look for When Interviewing Inside Sales Candidates
6 Warning Signs to Look for When Interviewing Inside Sales CandidatesAG Salesworks
 
Executive assistant cover letter examples
Executive assistant cover letter examplesExecutive assistant cover letter examples
Executive assistant cover letter examplescoverletter
 
How To Write Emails, Sales Letters, & Proposals That Slides
How To Write Emails, Sales Letters, & Proposals That   SlidesHow To Write Emails, Sales Letters, & Proposals That   Slides
How To Write Emails, Sales Letters, & Proposals That Slidesspencer longshore
 
5 Principles for Writing an Effective Resume
5 Principles for Writing an Effective Resume5 Principles for Writing an Effective Resume
5 Principles for Writing an Effective ResumeKPMG
 
What is a cover letter
What is a cover letterWhat is a cover letter
What is a cover lettertalhamansab
 

What's hot (20)

Negative Messages
Negative MessagesNegative Messages
Negative Messages
 
Badnews messages
Badnews messagesBadnews messages
Badnews messages
 
7cs
7cs7cs
7cs
 
Badnews
BadnewsBadnews
Badnews
 
Types of Business Letters
Types of Business LettersTypes of Business Letters
Types of Business Letters
 
Modifying Your Resume to Fit the Bill
Modifying Your Resume to Fit the BillModifying Your Resume to Fit the Bill
Modifying Your Resume to Fit the Bill
 
Jack of all trades- Managing the skillset you have
Jack of all trades- Managing the skillset you haveJack of all trades- Managing the skillset you have
Jack of all trades- Managing the skillset you have
 
Sales messages
Sales messagesSales messages
Sales messages
 
7 Cover Letter B.Oyunchimeg
7 Cover Letter B.Oyunchimeg7 Cover Letter B.Oyunchimeg
7 Cover Letter B.Oyunchimeg
 
How to write an email
How to write an emailHow to write an email
How to write an email
 
Persuasive messages by Quratulain Cheema
Persuasive messages by Quratulain CheemaPersuasive messages by Quratulain Cheema
Persuasive messages by Quratulain Cheema
 
Personal Branding Presentation
Personal Branding PresentationPersonal Branding Presentation
Personal Branding Presentation
 
6 Warning Signs to Look for When Interviewing Inside Sales Candidates
6 Warning Signs to Look for When Interviewing Inside Sales Candidates6 Warning Signs to Look for When Interviewing Inside Sales Candidates
6 Warning Signs to Look for When Interviewing Inside Sales Candidates
 
Executive assistant cover letter examples
Executive assistant cover letter examplesExecutive assistant cover letter examples
Executive assistant cover letter examples
 
How To Write Emails, Sales Letters, & Proposals That Slides
How To Write Emails, Sales Letters, & Proposals That   SlidesHow To Write Emails, Sales Letters, & Proposals That   Slides
How To Write Emails, Sales Letters, & Proposals That Slides
 
Cover letters
Cover lettersCover letters
Cover letters
 
How to write a cover letter
How to write a cover letterHow to write a cover letter
How to write a cover letter
 
5 Principles for Writing an Effective Resume
5 Principles for Writing an Effective Resume5 Principles for Writing an Effective Resume
5 Principles for Writing an Effective Resume
 
What is a cover letter
What is a cover letterWhat is a cover letter
What is a cover letter
 
Sales letter
Sales letterSales letter
Sales letter
 

Viewers also liked

Ue 2.0 y ue 3.0 fundamentos y características del don de mando
Ue 2.0 y ue 3.0 fundamentos y características del don de mandoUe 2.0 y ue 3.0 fundamentos y características del don de mando
Ue 2.0 y ue 3.0 fundamentos y características del don de mandoCarlos Garzon
 
Ue 4.0 principios del don de mando
Ue 4.0 principios del don de mandoUe 4.0 principios del don de mando
Ue 4.0 principios del don de mandoCarlos Garzon
 
Don de mando. concepto msc. Naranjo Ivan
Don de mando. concepto msc. Naranjo  Ivan Don de mando. concepto msc. Naranjo  Ivan
Don de mando. concepto msc. Naranjo Ivan Escape Armada
 
Direccion Y Liderazgo
Direccion Y LiderazgoDireccion Y Liderazgo
Direccion Y LiderazgoIES
 
AUTORIDAD EN ADMINISTRACIÓN
AUTORIDAD EN ADMINISTRACIÓNAUTORIDAD EN ADMINISTRACIÓN
AUTORIDAD EN ADMINISTRACIÓNnatorabet
 
Diapositivas dirección y liderazgo
Diapositivas dirección y liderazgoDiapositivas dirección y liderazgo
Diapositivas dirección y liderazgoJontxu Pardo
 
La Organizacion En Las Empresas
La Organizacion En Las EmpresasLa Organizacion En Las Empresas
La Organizacion En Las Empresassuxanna
 
LIDERAZGO Y DON DE MANDO
LIDERAZGO Y DON DE MANDOLIDERAZGO Y DON DE MANDO
LIDERAZGO Y DON DE MANDOMILLENIUM
 

Viewers also liked (12)

Ue 2.0 y ue 3.0 fundamentos y características del don de mando
Ue 2.0 y ue 3.0 fundamentos y características del don de mandoUe 2.0 y ue 3.0 fundamentos y características del don de mando
Ue 2.0 y ue 3.0 fundamentos y características del don de mando
 
Ue 4.0 principios del don de mando
Ue 4.0 principios del don de mandoUe 4.0 principios del don de mando
Ue 4.0 principios del don de mando
 
Don De Mando
Don De MandoDon De Mando
Don De Mando
 
Don de mando. concepto msc. Naranjo Ivan
Don de mando. concepto msc. Naranjo  Ivan Don de mando. concepto msc. Naranjo  Ivan
Don de mando. concepto msc. Naranjo Ivan
 
Autoridad y mando
Autoridad y mandoAutoridad y mando
Autoridad y mando
 
DIRECCIÓN Y LIDERAZGO
DIRECCIÓN Y LIDERAZGODIRECCIÓN Y LIDERAZGO
DIRECCIÓN Y LIDERAZGO
 
Direccion Y Liderazgo
Direccion Y LiderazgoDireccion Y Liderazgo
Direccion Y Liderazgo
 
AUTORIDAD EN ADMINISTRACIÓN
AUTORIDAD EN ADMINISTRACIÓNAUTORIDAD EN ADMINISTRACIÓN
AUTORIDAD EN ADMINISTRACIÓN
 
Diapositivas dirección y liderazgo
Diapositivas dirección y liderazgoDiapositivas dirección y liderazgo
Diapositivas dirección y liderazgo
 
La Organizacion En Las Empresas
La Organizacion En Las EmpresasLa Organizacion En Las Empresas
La Organizacion En Las Empresas
 
LIDERAZGO Y DON DE MANDO
LIDERAZGO Y DON DE MANDOLIDERAZGO Y DON DE MANDO
LIDERAZGO Y DON DE MANDO
 
Saber Obedecer, Saber Mandar
Saber Obedecer, Saber MandarSaber Obedecer, Saber Mandar
Saber Obedecer, Saber Mandar
 

Similar to Thumbrule of anymail is to readit againcompletelybefore sendingit

How to write a cover letter complete guide for beginners
How to write a cover letter complete guide for beginnersHow to write a cover letter complete guide for beginners
How to write a cover letter complete guide for beginnersMirza Rihad Ali Sunny
 
RDrew Cover Letter Workshop
RDrew Cover Letter WorkshopRDrew Cover Letter Workshop
RDrew Cover Letter WorkshopRon Drew
 
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....Rayees Ganaie
 
Bryant University - Cover letter
Bryant University - Cover letterBryant University - Cover letter
Bryant University - Cover letterAmy Weinstein
 
Now What? How to Follow Up After an Interview or Sales Call.
Now What? How to Follow Up After an Interview or Sales Call.Now What? How to Follow Up After an Interview or Sales Call.
Now What? How to Follow Up After an Interview or Sales Call.gregmagin
 
Now What? How to Follow Up After an Interview or Sales Call
Now What? How to Follow Up After an Interview or Sales CallNow What? How to Follow Up After an Interview or Sales Call
Now What? How to Follow Up After an Interview or Sales Calljwilson2244
 
Job Application Writing - Importance of Cover Letter
Job Application Writing - Importance of Cover LetterJob Application Writing - Importance of Cover Letter
Job Application Writing - Importance of Cover LetterRed Tape Busters
 
Crash guide to cover letters
Crash guide to cover lettersCrash guide to cover letters
Crash guide to cover lettersJoel Bein
 
Applying for a job
Applying for a jobApplying for a job
Applying for a jobsetiadirega
 
DM06Succesful Email
DM06Succesful EmailDM06Succesful Email
DM06Succesful EmailAntti Leino
 
2 Lecture Seven Cs
2 Lecture Seven Cs2 Lecture Seven Cs
2 Lecture Seven CsDeepak
 
Employment Communication AssignmentJob Search, Letter of Applica.docx
Employment Communication AssignmentJob Search, Letter of Applica.docxEmployment Communication AssignmentJob Search, Letter of Applica.docx
Employment Communication AssignmentJob Search, Letter of Applica.docxgidmanmary
 
Applyingforajob 120613221830-phpapp01
Applyingforajob 120613221830-phpapp01Applyingforajob 120613221830-phpapp01
Applyingforajob 120613221830-phpapp01Emmanuel Alimpolos
 
How to Write B2B Sales Email
How to Write B2B Sales EmailHow to Write B2B Sales Email
How to Write B2B Sales EmailDmitry Chervonyi
 
Notes lecture6 seven cs (1)
Notes lecture6 seven cs (1)Notes lecture6 seven cs (1)
Notes lecture6 seven cs (1)Luqman Malik
 
How To Create The Perfect Outbound Email Campaign
How To Create The Perfect Outbound Email CampaignHow To Create The Perfect Outbound Email Campaign
How To Create The Perfect Outbound Email CampaignGuessBox
 

Similar to Thumbrule of anymail is to readit againcompletelybefore sendingit (20)

(2) 7 Cs
(2) 7 Cs(2) 7 Cs
(2) 7 Cs
 
How to write a cover letter complete guide for beginners
How to write a cover letter complete guide for beginnersHow to write a cover letter complete guide for beginners
How to write a cover letter complete guide for beginners
 
RDrew Cover Letter Workshop
RDrew Cover Letter WorkshopRDrew Cover Letter Workshop
RDrew Cover Letter Workshop
 
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....
 
Bryant University - Cover letter
Bryant University - Cover letterBryant University - Cover letter
Bryant University - Cover letter
 
Now What? How to Follow Up After an Interview or Sales Call.
Now What? How to Follow Up After an Interview or Sales Call.Now What? How to Follow Up After an Interview or Sales Call.
Now What? How to Follow Up After an Interview or Sales Call.
 
Now What? How to Follow Up After an Interview or Sales Call
Now What? How to Follow Up After an Interview or Sales CallNow What? How to Follow Up After an Interview or Sales Call
Now What? How to Follow Up After an Interview or Sales Call
 
Job Application Writing - Importance of Cover Letter
Job Application Writing - Importance of Cover LetterJob Application Writing - Importance of Cover Letter
Job Application Writing - Importance of Cover Letter
 
Crash guide to cover letters
Crash guide to cover lettersCrash guide to cover letters
Crash guide to cover letters
 
Applying for a job
Applying for a jobApplying for a job
Applying for a job
 
DM06Succesful Email
DM06Succesful EmailDM06Succesful Email
DM06Succesful Email
 
2 Lecture Seven Cs
2 Lecture Seven Cs2 Lecture Seven Cs
2 Lecture Seven Cs
 
Employment Communication AssignmentJob Search, Letter of Applica.docx
Employment Communication AssignmentJob Search, Letter of Applica.docxEmployment Communication AssignmentJob Search, Letter of Applica.docx
Employment Communication AssignmentJob Search, Letter of Applica.docx
 
Applyingforajob 120613221830-phpapp01
Applyingforajob 120613221830-phpapp01Applyingforajob 120613221830-phpapp01
Applyingforajob 120613221830-phpapp01
 
How to Write B2B Sales Email
How to Write B2B Sales EmailHow to Write B2B Sales Email
How to Write B2B Sales Email
 
Notes lecture6 seven cs (1)
Notes lecture6 seven cs (1)Notes lecture6 seven cs (1)
Notes lecture6 seven cs (1)
 
Basic 1
Basic 1Basic 1
Basic 1
 
SEVEN CS
SEVEN CSSEVEN CS
SEVEN CS
 
Sw3
Sw3Sw3
Sw3
 
How To Create The Perfect Outbound Email Campaign
How To Create The Perfect Outbound Email CampaignHow To Create The Perfect Outbound Email Campaign
How To Create The Perfect Outbound Email Campaign
 

Recently uploaded

situational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Ssituational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Smisbafathima9940
 
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...Pooja Nehwal
 
Does Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxDoes Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxSaqib Mansoor Ahmed
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic managementharfimakarim
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxalinstan901
 
operational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementoperational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementTulsiDhidhi1
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, MumbaiPooja Nehwal
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Pooja Nehwal
 
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceanilsa9823
 
Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024Alex Marques
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptxAss.Prof. Dr. Mogeeb Mosleh
 
Continuous Improvement Infographics for Learning
Continuous Improvement Infographics for LearningContinuous Improvement Infographics for Learning
Continuous Improvement Infographics for LearningCIToolkit
 

Recently uploaded (20)

Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg PartnershipUnlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
 
situational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Ssituational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima S
 
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
 
Becoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette ThompsonBecoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette Thompson
 
Does Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxDoes Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptx
 
Empowering Local Government Frontline Services - Mo Baines.pdf
Empowering Local Government Frontline Services - Mo Baines.pdfEmpowering Local Government Frontline Services - Mo Baines.pdf
Empowering Local Government Frontline Services - Mo Baines.pdf
 
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdfImagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
Peak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian DugmorePeak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian Dugmore
 
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdfImagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Disrupt or be Disrupted - Kirk Vallis.pdf
Disrupt or be Disrupted - Kirk Vallis.pdfDisrupt or be Disrupted - Kirk Vallis.pdf
Disrupt or be Disrupted - Kirk Vallis.pdf
 
operational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementoperational plan ppt.pptx nursing management
operational plan ppt.pptx nursing management
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
 
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
 
Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024
 
LoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner CircleLoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner Circle
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Continuous Improvement Infographics for Learning
Continuous Improvement Infographics for LearningContinuous Improvement Infographics for Learning
Continuous Improvement Infographics for Learning
 

Thumbrule of anymail is to readit againcompletelybefore sendingit

  • 1. Thumbrule of anymail is to readit againcompletelybefore sendingit.Repetitive readingmighttake some time,butthinkthatyou are investingintoit.Toimprove andevolve one mustinvest. Try not to fill ‘TO/CC/BCC’fieldsuntil youare done withthe proof-reading. Prefertohave a mail of 3-4 paragraphs.Talkfirstabout some threateningfacts orsomethingthat intereststhe prospect,thenbenefitsof yourservices/product,talkaboutyourself orcompany profile orexistingclientele trend,finallykeepone linearmotivational quotesof someone belongsto thiscore field.Inthe end,requestformeetingorfurthercommunication. For marketingcampaignsalwayssendemailsinthe morning orduringworkinghours. Do not replytoany mail spontaneously. EspeciallywhensayingNo,mustthinkof possible probabilitiesortryto frame sentence inamore decentmanner.There are people inIndiawhoreally appreciate kindnesswhichresultsinreference leads. It takestime tostrengthenrelationship&a Win-Winsituation.If youlostthe business,thenexpress it moderatelynegative&nodirector harsh words,itleadsto ‘Lost-Lost’situation.Must accept change & praise the counterparttomaintain“Win-Lost”situation.Youhave made all yourefforts and thisiswhyyou mustkeepthe hopesto‘Win’the situation. Most importantly,donotrely100% on one waycommunicationof emails. Trytomeetinpersonto understandthe prospect’sconcerns.