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Đề tài: Difficulties and lessons of training job at truong hai construction design and investment consultancy co.ltd
1. THU DAU MOT UNIVERSITY
FACULTY OF FOREIGN LANGUAGES DEPARTMENT
INTERNSHIP REPORT
TOPIC:
DIFFICULTIES AND LESSONS OF TRAINING JOB AT TRUONG
HAI CONSTRUCTION DESIGN AND INVESTMENT
CONSULTANCY CO.LTD
Student’s name: Tran Thi Bao Quyen
Class: D12ATM03
Student’s code:1220710152
Academic year: 2012-2016
Instructor : Mrs. Pham Thi Thuy Tram
Supervisor: Mrs. Duong Thi Hong An
Binh Duong, April 1st
2016
2. 1
PHIẾU TIẾP NHẬN HỌC SINH/SINH VIÊN THỰC TẬP
(Dùng cho Cơ quan/Đơn vị thực tập)
Cơ quan/Đơn vị thực tập: .....................................................................................
Địa chỉ: ................................................................................................................
Điện thoại: .............................................. Fax: .....................................................
Email:...................................................... Website:...............................................
Qua giấy giới thiệu của Quí trường và nội dung thực tập của học sinh/sinh viên, Cơ
quan/Đơn vị của chúng tôi chấp nhận các em học sinh/sinh viên (Họ tên, lớp, Khóa)
.........................................................................................................................
.........................................................................................................................
.........................................................................................................................
.........................................................................................................................
vào thực tập từ ngày........................................ đến ngày........................................
Chúng tôi thông báo để Quý trường được rõ và cử giáo viên theo dõi trong quá trình
thực tập của học sinh/sinh viên.
. . . . . . . . ., ngày . . tháng . . năm 2010
Xác nhận của Cơ quan/Đơn vị
(Ký tên, đóng dấu)
3. 2
ĐƠN VỊ: ………………………………………
…………………………………………………..
…………………………………………………..
CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
Độc lập - Tự do - Hạnh Phúc
PHIẾU NHẬN XÉT, ĐÁNH GIÁ THỰC TẬP TỐT NGHIỆP
Họ và Tên sinh viên thực tập:
…………………………………………………..............
Lớp: ............ Ngành: ............................................................. Niên khóa:
......................
Đơn vị thực tập:
..........………………………………………………………………….
Thời gian thực tập : Từ ………………....... đến ……………………………
1. Chấp hành nội quy, quy định của cơ quan:
………………………………………………………………………………………
…
………………………………………………………………………………………
…
………………………………………………………………………………………
…
2. Ý thức học tập:
………………………………………………………………………………………
…
………………………………………………………………………………………
…
………………………………………………………………………………………
…
3. Quan hệ, giao tiếp tại đơn vị:
………………………………………………………………………………………
…
5. 4
ASSESSMENT
Score Examiner’s Signature 1 Examiner’s Signature 2
In figures In words
Criteria for assessment
- Content (50pts): ………………………………………………………………………
- Organization (10pts)
………………………………………………………………………………………..
- Vocabulary, Grammar, Spelling and mechanics (20pts):
………………………………………………………………………………………..
- Attitude during the internship (20 points)
- Comments:
……………………………………………………………………………………………
……………………………………………………………………………………………
……………………………………………………………………………………………
……………………………………………………………………………………………
6. 5
FACULTY OF FOREIGN
LANGUAGES DEPARTMENT
THE NOTE OF
MONITORING STUDENT'S
INTERNSHIP PROCESS
TRUONG HAI
CONSTRUCTION DESIGN
AND INVESTMENT
CONSULTANCY CO.LTD
Student’s name: Tran Thi Bao Quyen Student’s code:1220710152
Instructor: Mrs. Pham Thi Thuy Tram
Academic year: 2012-2016
WEEK DUTIES AND AFFAIRS
INSTRUCTOR’S
CONFIRMATION
NOTE
S
WEEK 1
(from Feb
18th
to
Feb 20th
)
Thursday (February 18th
, 2016)
- Had an appointment with Mrs. Duong Thi Hong
An, Human resources manager of the company,
got the position.
- Was handed over duties and affairs, was directed
ways to do the duties and affairs.
- Had a break for lunch.
- Read the documents about the company.
- Visited around the company and socialized
everybody in the company.
- Met the Human resources manager again and
was assigned for the following day’s work.
7. 6
Friday (February 19th
,2016)
- Worked at reception room: answered phone,
called phone, greeted consumers.
- Had a break for lunch
- Typed some documents about the company’s
employees.
- Came back reception room.
Saturday (February 20th
,2016)
- Worked at the reception room and typed some
documents.
WEEK 2
(from Feb
25th
to
Feb27th
)
Thursday (February 25th
, 2016)
- Worked at the reception room.
- Welcomed a consumer.
- Had a break for lunch.
- Answered phone calls and arranged two
appointments for the director.
- Went to roadwork to meet the director for
signing some documents.
Friday (February 26th
,2016)
- Answered and called phone, typed some
documents about the consumers’ information,
photocopied documents for the director and
consumers.
- Had a break for lunch
- Welcomed two Chinese consumers with the
director and the company’s formal receptionist.
- Answered phone from the Chinese consumers
and arranged an appointment.
8. 7
Saturday (February 27th
,2016)
- Photocopied some building drawings, sent faxes
to the Chinese consumers, answered the Chinese
consumers’ call.
WEEK 3
(from
Mar 3rh
to
Mar 5th
)
Thursday (March 3rd
, 2016)
- Worked at the reception room.
- Had a break for lunch.
- Went to the roadwork with the director.
Friday (March 4th
,2016)
- Photocopied a memo and delivered the memo to
the departments of the company, received faxes
from consumers and sent those faxes to the
director and construction engineers.
- Had a break for lunch.
- Answered consumers’ phone calls and cleared up
their queries.
- Typed and checked the payroll of the company’s
workers.
Saturday (March 5th
,2016)
- Read the last month work schedule of the
company’s employees and workers.
- Assisted Mrs. An in paying salary and bonus to
the company’s employees and workers.
WEEK 4
(from
Mar 10th
to Mar
12th
)
Thursday (March 10th
, 2016)
- Worked at the reception room
- Welcomed a Philippines consumer.
- Answered a consumer’s phone call and arranged
an appointment for the director and the consumer
9. 8
to contract an agreement.
- Had a break for lunch.
- Typed some documents, photocopied some
building drawings, sent faxes to consumers and
answered customers’ phone call.
Friday (March 11th
,2016)
- Went to the roadwork for passing the
construction engineers some documents.
- Worked at the reception room.
- Had a break for lunch.
- Welcome consumers.
- Photocopied documents, answered phone calls.
Saturday (March 12th
,2016)
- Typed some documents
- Assisted administration in organizing a meeting.
WEEK 5
(from
Mar 17th
to
Mar19th
)
Thursday (March 17th
, 2016)
-Worked at the reception room.
-Welcomed a prissy consumer.
- Typed and printed documents, sent some e-
mails.
- Had a break for lunch.
- Had a private meeting with the Administration
managers.
- Worked at the reception room
Friday (March 18th
,2016)
- Worked at the reception room, typed documents.
10. 9
- Had a break for lunch.
- Welcome a consumer
- Sent faxes to consumers, photocopied building
drawings and sent them to construction engineers,
arranged an appointment for the director and
consumers, called phone to consumers.
Saturday (March 12th
,2016)
- Went to a partner’s company with the director.
-Came back and worked at the reception room.
WEEK 6
(from
Mar 24th
to Mar
26th
)
Thursday (March 24th
, 2016)
- Welcomed a Chinese consumer.
- Typed a notify of urgent meeting in the
afternoon, delivered the notify to the company’s
departments.
- Had a break for lunch.
- Participated in the meeting.
- Came back the reception room, answered phone
and sent emails.
Friday (March 25th
,2016)
- Typed some documents.
-Welcomed a consumer.
- Called phone and arranged an appointment for
director and the consumer.
- Had a break for lunch.
- Photocopied a drawing and sent fax to the
consumer.
- Worked at the reception room.
11. 10
Saturday (March 26th
,2016)
- Worked at the reception room.
- Had an appointment with the director and the
Human resources manager.
- Said good-bye to everybody in the company
- Receive some documents about the company.
13. 12
ACKNOWLEDGEMENT
Presently, I am senior of Thu Dau Mot University and I have just completed my training
period. This is my internship report which is a short description of my six weeks internship. This
is also the signal of ending my academic period at TDMU. In this course, I would like to send my
thanks to those who helped me complete the training period and the academic one.
First of all, I would like to thank Mr. Dong Thanh Hai, director of Truong Hai Construction
Design and Investment Consultancy Co.Ltd, for giving me the opportunity to do an internship at
the company. I also would like to thank Mrs. Duong Thi Hong An, human resources manager,
who helped me very much by giving me some information about the company, leading me how
to work and giving me useful advices. To me, training period at the company was a great time to
experience interests and difficulties of working.
Second, I am deeply indebted to Thu Dau Mot University and whole lecturers for teaching
me knowledge. Especially, my heartfelt thanks go to Mrs. Pham Thi Thuy Tram, who instructed
me procedure to do the internship and ways to write the internship report from the beginning days
of this process. Besides, she gave me many useful advices and cleared up my queries during the
training period.
Finally, I would like to show deep gratitude to my parents and all my friends. They helped
and encouraged me when I faced problems. They were always side by side with me in my life.
In short, I am really thankful to everybody who educated me, taught me lessons and gave
me moral support during the academic years, especially during this internship period.
14. 13
CHAPTER 1
INTRODUCTION
Truong Hai Contrucion Design and Consultancy Co.Ltd is a one member limited liability
company which specializes in giving expert advices, designing building drawings and carrying
out building projects . It is located in Dong Xoai Town ,Binh Phuoc Province. The company
was founded in 2000. With a medium scale, all of work is operated under the control of the
director who is the competent person in the company. There are seven employees in the
company. In which, Administration Department has one member, Designing Consultant
Department has one member, Human Resources and Account Department has two members and
Construction Management Department has three members. Furthermore, the company has about
thirty workers on site.
Organization diagram of the company:
Each department has specific assignments: the assignments of Administration Department
are receiving guests, receiving contracts, keeping communication between the company and
partners and receiving phone call. Besides, they also arrange and prepare meetings, parties, …
The assignments of Designing Consultant Department are giving professional advices to
consumers and making suggestions over building drawings, … The assignments of Human
Resources and Account Department are taking responsibilities for recruiting personnel, paying,
forming regulations concerning rewards and punishments, setting a plan related to using the
Director
Administration
Department
Designing
Consultant
Department
Human
Resources and
Account
Department
Construcion
Management
Department
15. 14
company’s property. And the assignments of Construction Management Department are
controlling, supervising and verifying construction.
In six weeks internship at the company, I worked as a receptionist-a position of
Administration Department. I went to the company three days a week from Thursday to Saturday
and from 7.30 AM to 4 PM every day.
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