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Reduce Drive Test Costs and
                                         Increase Effectiveness of
                                         3G Network Optimization
                                         Abstract
                                         It is critical for today’s 3G network operators to change their approach to network
                                         optimization if they want to remain competitive and profitable. What was effective
                                         and acceptable with 2G and 2.5G networks is no longer getting the job done. If
                                         network operators want to create a competitive edge while rolling out new
                                         services, they must deploy smarter tools and strategies that allow for significant
                                         OPEX savings and optimize internal resources.

                                         This application note will describe how modern wireless operators can achieve
                                         increased network optimization efficiency by overcoming some of the typical
                                         shortcomings of a dated optimization strategy inherited from the 2G world.
                                         These shortcomings are a result of drive test campaigns and network element
                                         counts. They include lack of visibility on uplink activity, poor statistical relevance
                                         of data gathered and the high operating costs associated for each campaign.

                                         Tektronix has demonstrated time and time again the benefits of implementing a
                                         new approach to network optimization – one that integrates the use of
                                         protocol-based information with on-demand drive test campaigns. Carriers
                                         have the ability to not only to resolve non-effective 3G optimization, but also to
                                         realize significant OPEX savings of up to 60 percent. Ultimately, operators are
                                         able to successfully roll out new services without quality degradation.


                                             Top 10 Issues Identified by                   4. Handover Relations
                                             Radio Engineers that are                      5. Ec/No Analysis
                                             Resolved by OptiMon                           6. RAB Usage and Distribution
                                                                                           7. HSDPA/HSUPA Throughput
                                             1. Ability to clean neighboring cell list
                                                - Over-provisioned neighbors               8. UE Distance for Services
                                                - Missing neighbors                        9. Pilot Pollution
                                             2. Ping Pong Handover Detection              10. Geo-localization of Problems
                                             3. Propagation Delay




Application Note | www.tektronixcommunications.com/optimon
Application Note | OptiMon




Introduction                                                      Changes to subscribers’ demographic and usage
                                                                  profiles resulting in an increased need for capacity to
Today’s wireless communications environment is unlike             cope with the consumption of data-intensive services.
any we’ve ever experienced. It is also putting operators in
a confusing and difficult situation.                           But despite these compelling trigger factors, network
                                                               operators’ Radio Engineering teams must still contend with
There are numerous factors that are occurring and driving      2G/2.5G networks. So, in order to cut the time-to-revenues
the need for more and more optimization activities. These      for new 3G infrastructure while simultaneously attending to
factors include:                                               existing networks, more wireless carriers rely on vendor
                                                               professional services teams for network tuning and resources
    The increasing number of 3G subscribers
                                                               optimization. Unfortunately, by doing this, operators are
    (ultimately a goal for all carriers).
                                                               missing an opportunity to build competences on the more
    An increase in network traffic due to the concurrent       complex 3G radio environment.
    availability of high speed data services, Smart Phones
                                                               Yet another dilemma is the concurrent need to increase the
    (including iPhone applications driving the use of data
                                                               perceived quality of the new services, while being faced
    services beyond just business users), and PC cards.
                                                               with the constant pressure to reduce operations costs to
    These new technology options are pushing networks to
                                                               maximize ROI.
    the limit in terms of capacity and resource utilization.
                                                               Using the same approach that worked for 2G and 2.5G
    The deployment of new network elements in the RAN.
                                                               networks is simply not effective. But because operators
    Examples may include HSPA NodeBs, MIMO antenna,
                                                               have not had the time to build new competencies, they
    or the need to increase the capacity of the backhaul
                                                               have no choice but to have their KPIs monitored by
    infrastructure with the provisioning of additional
                                                               professional services. As a result, data may suit the
    NodeB E1s.
                                                               perspective of the infrastructure vendor, but may mislead
    Continuous changes in the surrounding radio                the operator regarding final user experience.
    environment due to the frequent deployment of new
    radio sources or changes to city landscapes.




                  Figure 1. Increase QoS/QoE & Cut Costs


2
By Nature and Design,                                            With the right approach, significant savings and efficiencies
                                                                 can be achieved in each of the tasks represented by blocks
2G is Different than 3G                                          in figure 2. But the most compelling business case can be
What follows are a few examples of just how different these      made for Drive Testing. Drive testing is a good example of
networks are:                                                    what worked well with 2G, but not so well for 3G. It is also
                                                                 (ironically) the most used type of 3G optimization test (see
   In a GSM/GPRS network, it is easy to get a complete           figure below).
   view of performance (call drops, attachment failures, etc.)
   from the core network (MSC, SGSN).

   In 3G, the MSC is no longer the central point of decision
   for mobility management, call management, etc. Most
   of these functions have been transferred to the RNC and
   they play a central role in the UMTS access network.

   3G Radio Access is far more complicated than
   GSM/GPRS technology. As a result, 80 percent of the
   problems faced by operators in 3G networks are located
   in the RAN, not in the Mobile Core Network.



                                                                 Figure 3. Sources of Input Data for Optimization: GSM vs. UMTS



                                                                  The end-to-end performance is very
                                                                  sensible to the radio quality
                                                                    Start investigation in the RAN
                                                                    - Where most problems arise
                                                                    - Where the best chance of finding the root cause is possible
                                                                    OptiMon narrows down the possible sources of performance issues:

                                                                   Interface    Ranking Criteria     Probablye cause of the problem
Figure 2. Typical Optimization tasks at RNC level
                                                                   lub          per IMSI             Specific Subscriber issue
It is important to note that just because a wireless service       lub          per Handset Type     Handset Model issue
provider has operated its 2G network for quite some time           lub          per Cell             Radio issue
and has established troubleshooting processes, doesn’t             lub          per NodeB            E1 link issue
mean that the same process will work well for a 3G network.        luPS         per RNC              PS Core issue
                                                                   luPS         per Application      Application server issue
In reality, after analyzing the typical optimization process                    Service
primarily being used today (i.e. at the RNC level, as
represented by Figure 2 above), operators may find that
there is lots of room for improvement in terms of
effectiveness and efficiency.




                                                                            www.tektronixcommunications.com/optimon                    3
Application Note | OptiMon




Why Drive Testing is not Effective                                 Drive testing can only use limited types of mobiles
                                                                   There are only a few mobile terminals (ME) that are
                                                                   available and compatible with drive test systems. The
Drive Testing in UMTS networks
                                                                   consequence of this limitation is that drive test
As discussed earlier, drive tests are still widely used by 3G      measurements can only apply to a few types of mobiles,
UMTS optimization engineers for the following tasks:               subsequently ignoring the performance of all the other
    Network performance assessment                                 models that subscribers really do use. When we consider
    Identification of network problems                             that end-to-end service performance (end user perceived
    Validation of the effects of applied optimization changes      performance) will vary with each terminal module, it is easy
    Root problem cause analysis                                    to understand why drive testing is not relevant when
                                                                   measuring end-to-end performance-of-services.
But in fact, the only activities for which drive testing is well
suited for is Problem Root Causes Analysis and Competitive         Drive testing in 3G networks cannot properly
Benchmarking. The reason lies mainly in the following              cover new usage profiles
characteristics of drive test vs. other test methods:              In-building (office and home) usage is growing dramatically
                                                                   due the availability of new services and the success of
Drive Test data is severely under-sampled                          wireless broadband bundles.
This under-sampling occurs both in spatial and time
domains. Even in most detailed drive testing scenario, the         The Unnecessary Deployment and
data is collected only from a small fraction of the system
coverage area. In the time domain, the data is only collected
                                                                   Costs of Drive Test
in a small time interval that usually does not correspond to       What follows are three specific situations in which the use
the system busy hour. This severe under-sampling raises            of drive testing can be misleading, if not useless. These
issues regarding statistical validity and repeatability. For       are based on standard routine activities and typical issues.
example, if a problem is detected, how certain is the
operator that this problem will also occur for other mobile        Reproducing customer complaints
phones? Likewise, it is quite possible that many mobiles           Many trouble tickets assigned to an optimization department
may experience a problem that is not sampled during the            today require drive testing to reproduce a specific behavior
drive test.                                                        or condition related to customer complaints. The typical
                                                                   wireless operator receives approximately 20 trouble tickets
Drive test data only monitors the Uu interface
                                                                   per 100,000 subscribers each month. The first metric to
Therefore, all network problems that manifest themselves
                                                                   determine is whether or not the time and effort required to
on other interfaces are usually not visible from the drive
                                                                   investigate trouble tickets are producing any results. A
test data. For example, it is impossible to detect radio
                                                                   significant example is when the operator must investigate
coverage problems due to interference in the UL.
                                                                   complaints related to frequently dropped calls with large
Drive testing is very expensive and time consuming                 gaps between access areas – probably overshooting. This
In fact, drive testing is the most expensive test method           issue is very hard to detect because of the low statistical
available for optimization. Although automated drive test          sampling that is provided. Drive testing (and in this case
systems were introduced to reduce the operating cost of            the entire campaign) will be not only OPEX-intensive, but
drive testing, their practical value is limited. This is because   also useless when compared with the information that
their operation in public transportation vehicles is usually       could be gathered using a solution that provides full visibility
constrained by very limited geographic areas (e.g. bus             of network data. With complete visibility, the operator will
routes). Also, compared to other test methods, the total           be able to measure the performance of each call from
cost of ownership is still high.                                   every mobile at the NodeB level. The operator will also
                                                                   have the ability to spot events, performance indicators and
                                                                   trends.



4
Let’s consider the example below. The left side of the
                                                                 graph represents a small group of users that do not warrant
                                                                 registration on a cell, but do not yet qualify for cell
                                                                 reselection. In this case, the recommended course of
                                                                 action would be to find a good compromise between both
                                                                 access areas (good/bad). Experience has shown that
                                                                 decreasing tilt could be an option. But because of ever-
                                                                 changing radio conditions, the operator would be lucky to
                                                                 identify this problem within a typical two-hour drive test
                                                                 session.



Figure 4. Access Distance Analysis Report

   The availability of detailed reports and data aggregations
   allows for faster and more accurate analysis and
   resolution of customer complaint tickets.

   In this example – frequent drop calls with large gaps
   between access areas – the Access Distance statistics
   indicate that it is possible to quickly isolate those over-
   shooting instances that would have been otherwise
   difficult to spot with a methodology based on Drive Test.               Discrete Distribute Function within Cell Radio Analysis

                                                                 Figure 5. Discrete Distribute Function within Cell Radio Analysis
   The report can demonstrate at a glance the distribution
   of calls by distance. A significant 15% of calls can be
   highlighted as potential overshooting.                           Typically, a value of -14dB is sufficient for cell reselection.
                                                                    But for the start of initial registration procedures, values
                                                                    of -10 dB are required.

                                                                    A histogram that shows distribution of Ec/N0 values will
Reducing QoE issues due to Pilot Pollution                          provide the best graphical tool for Down Link quality
With the increased availability of HSDPA networks, DL               analysis at cell level.
interference is becoming a significant topic with a negative
impact on overall QoE of HSDPA traffic. This is significant         OptiMon’s Cell Radio Analysis application allows for the
because the majority of this traffic is business users,             creation of histograms based on a large base of data.
normally the first set of customers operators want to keep          This functionality helps optimization engineers solve
satisfied. The use of the drive test limits the reach of the        issues that might be difficult to identify with only a two-
                                                                    hour Drive Test campaign.
optimization department to only those areas that are “drive
test-accessible”, providing very limited statistical aid.
                                                                    The Discrete Distribution Function shown in the picture
                                                                    demonstrates how a protocol analysis-based solution
                                                                    can help fill the gaps of Drive Test-based analysis and
                                                                    reduce the time to problem resolution.




                                                                           www.tektronixcommunications.com/optimon                   5
Application Note | OptiMon




Up-Link Interference Issues                                        The 3G Approach to Network Optimization
As demonstrated in earlier examples, drive test systems            For modern 3G wireless communications, protocol-based
simply cannot measure uplink radio performance. Some               optimization tools are the ideal choice for assessing
operators realize this but choose to ignore the problem            network performance and identifying potential network
because they feel only a small portion of their cells are          problems. Larger traffic areas can be monitored with one
affected by up-link interference. While the total number of        system. Each UE literally becomes a 'probe', delivering
affected cell may only be between 0.5%-1%, the impact              measurement data to the protocol-based optimization
could in fact be quite painful. QoS issues due to call drops,      system.
voice quality problems and throughput problems can result
                                                                   Protocol-based optimization tools have the following
in additional trouble tickets costs and an increasing number
                                                                   important advantages:
of potential dissatisfied customers.
                                                                   Test results are statistically valid. Typically all calls from
It has been reported that with the launch of new high speed
                                                                   a larger area (i.e., a cluster of NodeBs in one RNC) are
data services in 3G, the QoE perceived by the end user
                                                                   monitored and analyzed. This method is very effective for
during the first attempts to access the services will almost
                                                                   both detecting and troubleshooting network problems.
always determine the attitude of that customer when using
or buying that service in the future. In other words, first        Multiple interfaces that are not visible from the mobiles
impressions matter. So in the end, optimization engineers          can be monitored. Protocol-based optimization solutions
that are exclusively relying on drive test should quickly          (monitoring traffic on Iub, IuCP/PS, Iur) are able to obtain a
consider alternative approaches to prevent quality                 more complete picture of the overall radio access network.
degradation and revenue loss.
                                                                   Once installed, few resources are required. This is
                                                                   completely unlike drive test, which demands extensive
                                                                   time and resources.

                                                                   Traffic can be stored for further analysis. By recording
                                                                   the data, root cause analysis is very straight forward and
                                                                   time-to-investigate is decreased.




                     Figure 6. Extending Network visibility with Protocol Analysis-based intelligence


6
Case Study: Drive testing can be                                In an optimization field trial with a European mobile
                                                                network operator, the following process was implemented:
reduced by 60%
                                                                   Tektronix’ OptiMon, a protocol-based optimization
Despite all the limitations of drive test methodology
                                                                   solution, was installed to observe and analyze a larger
discussed in this application note, wireless operators still
                                                                   geographic area.
rely on it for these two features:
                                                                   The network engineers used this solution to identify
   All measurements gathered by drive test are
                                                                   and investigate potential problems.
   geographically referenced.
                                                                   Drive testing was performed only in cases where the
   The end user experience can be assessed by
                                                                   network engineers could not determine the root cause
   measuring on the Uu interface.
                                                                   with the protocol-based solution and additional data
Network operators can instead gain significant efficiency          from the site was required.
by focusing the use of drive testing only on those areas
                                                                The findings from this trial project were very impressive:
where it can play off its strengths. For example, the drive
test system can generate calibrated application-level traffic   Prior to the start of the trial, drive testing was performed
that can be then analyzed by protocol analysis-based            regularly according to a predefined schedule. Additionally,
solutions on Iub and Iu interfaces. As a result, an effective   on-demand drive testing was done when needed for
approach to troubleshooting of data throughput issues has       troubleshooting.
been created.
                                                                During the project, not only was the regularly scheduled
But for network performance assessments or problem              drive testing reduced to (almost) zero, but additionally, the
identification, protocol-based optimization solutions are       number of on-demand test cases was reduced due to the
the efficient and effective choice.                             troubleshooting capabilities provided by OptiMon.

                                                                In summary, overall team productivity increased (with
                                                                faster time to trouble resolution), and drive testing was
                                                                reduced by almost 65 percent.




                                                                          www.tektronixcommunications.com/optimon            7
Conclusion                                                                                                               About Tektronix Communications:
                                                                                                                         Tektronix Communications provides network operators
Although very effective and widely adopted for 2G/2.5G optimization,                                                     and equipment manufacturers around the world an
drive test is no longer the “all-in-one” answer to 3G optimization                                                       unparalleled suite of network diagnostics and
challenges. Drive testing is not effective due to its high operating                                                     management solutions for fixed, mobile, IP and
costs, as well as its limiting campaign-based approach – its inability to                                                converged multi-service networks.
address all the issues that are generated in 3G radio access network.                                                    This comprehensive set of solutions support a
Wireless operators must redesign their Network Optimization process,                                                     range of architectures and applications such as
relying on protocol-based network optimization solutions for most of                                                     LTE, fixed mobile convergence, IMS, broadband
the activities and reducing the use of drive test only to specific                                                       wireless access, WiMAX, VoIP and triple play,
troubleshooting campaigns and for competitive benchmarking. By                                                           including IPTV.
doing this, OPEX costs are reduced dramatically, and the QoS “traps”
created by misleading optimization techniques are avoided.

Tektronix’ experts are available to demonstrate how OptiMon can
increase the efficiency and productivity of network optimization                                                         For Further Information:
departments while simultaneously reducing drive test costs and
                                                                                                                         Tektronix maintains a comprehensive, constantly
improving the end user’s Quality of Experience. In addition, Tektronix                                                   expanding collection of application notes, technical
provides high-level consulting services to assist network operation                                                      briefs and other resources to help engineers
and engineering departments in the implementation of test method                                                         working on the cutting edge of technology.
change, new test tools, and to the organization itself.
                                                                                                                         Please visit www.tektronix.com/communications


                                                                                                                         Contact Tektronix:
                                                                                                                         Please visit www.tektronix.com/communications

                                                                                                                         Phone:
                                                                                                                         1-800-833-9200 option 1
                                                                                                                         +1-469-330-4000




Copyright ©, Tektronix. All rights reserved. Tektronix products are covered by U.S. and foreign patents, issued and
pending. Information in this publication supersedes that in all previously published material. Specification and price
change privileges reserved. TEKTRONIX and TEK are registered trademarks of Tektronix, Inc. All other trade names
referenced are the service marks, trademarks or registered trademarks of their respective companies.
10/08 | CAW-23083-0

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Reduce drivetestcost

  • 1. Reduce Drive Test Costs and Increase Effectiveness of 3G Network Optimization Abstract It is critical for today’s 3G network operators to change their approach to network optimization if they want to remain competitive and profitable. What was effective and acceptable with 2G and 2.5G networks is no longer getting the job done. If network operators want to create a competitive edge while rolling out new services, they must deploy smarter tools and strategies that allow for significant OPEX savings and optimize internal resources. This application note will describe how modern wireless operators can achieve increased network optimization efficiency by overcoming some of the typical shortcomings of a dated optimization strategy inherited from the 2G world. These shortcomings are a result of drive test campaigns and network element counts. They include lack of visibility on uplink activity, poor statistical relevance of data gathered and the high operating costs associated for each campaign. Tektronix has demonstrated time and time again the benefits of implementing a new approach to network optimization – one that integrates the use of protocol-based information with on-demand drive test campaigns. Carriers have the ability to not only to resolve non-effective 3G optimization, but also to realize significant OPEX savings of up to 60 percent. Ultimately, operators are able to successfully roll out new services without quality degradation. Top 10 Issues Identified by 4. Handover Relations Radio Engineers that are 5. Ec/No Analysis Resolved by OptiMon 6. RAB Usage and Distribution 7. HSDPA/HSUPA Throughput 1. Ability to clean neighboring cell list - Over-provisioned neighbors 8. UE Distance for Services - Missing neighbors 9. Pilot Pollution 2. Ping Pong Handover Detection 10. Geo-localization of Problems 3. Propagation Delay Application Note | www.tektronixcommunications.com/optimon
  • 2. Application Note | OptiMon Introduction Changes to subscribers’ demographic and usage profiles resulting in an increased need for capacity to Today’s wireless communications environment is unlike cope with the consumption of data-intensive services. any we’ve ever experienced. It is also putting operators in a confusing and difficult situation. But despite these compelling trigger factors, network operators’ Radio Engineering teams must still contend with There are numerous factors that are occurring and driving 2G/2.5G networks. So, in order to cut the time-to-revenues the need for more and more optimization activities. These for new 3G infrastructure while simultaneously attending to factors include: existing networks, more wireless carriers rely on vendor professional services teams for network tuning and resources The increasing number of 3G subscribers optimization. Unfortunately, by doing this, operators are (ultimately a goal for all carriers). missing an opportunity to build competences on the more An increase in network traffic due to the concurrent complex 3G radio environment. availability of high speed data services, Smart Phones Yet another dilemma is the concurrent need to increase the (including iPhone applications driving the use of data perceived quality of the new services, while being faced services beyond just business users), and PC cards. with the constant pressure to reduce operations costs to These new technology options are pushing networks to maximize ROI. the limit in terms of capacity and resource utilization. Using the same approach that worked for 2G and 2.5G The deployment of new network elements in the RAN. networks is simply not effective. But because operators Examples may include HSPA NodeBs, MIMO antenna, have not had the time to build new competencies, they or the need to increase the capacity of the backhaul have no choice but to have their KPIs monitored by infrastructure with the provisioning of additional professional services. As a result, data may suit the NodeB E1s. perspective of the infrastructure vendor, but may mislead Continuous changes in the surrounding radio the operator regarding final user experience. environment due to the frequent deployment of new radio sources or changes to city landscapes. Figure 1. Increase QoS/QoE & Cut Costs 2
  • 3. By Nature and Design, With the right approach, significant savings and efficiencies can be achieved in each of the tasks represented by blocks 2G is Different than 3G in figure 2. But the most compelling business case can be What follows are a few examples of just how different these made for Drive Testing. Drive testing is a good example of networks are: what worked well with 2G, but not so well for 3G. It is also (ironically) the most used type of 3G optimization test (see In a GSM/GPRS network, it is easy to get a complete figure below). view of performance (call drops, attachment failures, etc.) from the core network (MSC, SGSN). In 3G, the MSC is no longer the central point of decision for mobility management, call management, etc. Most of these functions have been transferred to the RNC and they play a central role in the UMTS access network. 3G Radio Access is far more complicated than GSM/GPRS technology. As a result, 80 percent of the problems faced by operators in 3G networks are located in the RAN, not in the Mobile Core Network. Figure 3. Sources of Input Data for Optimization: GSM vs. UMTS The end-to-end performance is very sensible to the radio quality Start investigation in the RAN - Where most problems arise - Where the best chance of finding the root cause is possible OptiMon narrows down the possible sources of performance issues: Interface Ranking Criteria Probablye cause of the problem Figure 2. Typical Optimization tasks at RNC level lub per IMSI Specific Subscriber issue It is important to note that just because a wireless service lub per Handset Type Handset Model issue provider has operated its 2G network for quite some time lub per Cell Radio issue and has established troubleshooting processes, doesn’t lub per NodeB E1 link issue mean that the same process will work well for a 3G network. luPS per RNC PS Core issue luPS per Application Application server issue In reality, after analyzing the typical optimization process Service primarily being used today (i.e. at the RNC level, as represented by Figure 2 above), operators may find that there is lots of room for improvement in terms of effectiveness and efficiency. www.tektronixcommunications.com/optimon 3
  • 4. Application Note | OptiMon Why Drive Testing is not Effective Drive testing can only use limited types of mobiles There are only a few mobile terminals (ME) that are available and compatible with drive test systems. The Drive Testing in UMTS networks consequence of this limitation is that drive test As discussed earlier, drive tests are still widely used by 3G measurements can only apply to a few types of mobiles, UMTS optimization engineers for the following tasks: subsequently ignoring the performance of all the other Network performance assessment models that subscribers really do use. When we consider Identification of network problems that end-to-end service performance (end user perceived Validation of the effects of applied optimization changes performance) will vary with each terminal module, it is easy Root problem cause analysis to understand why drive testing is not relevant when measuring end-to-end performance-of-services. But in fact, the only activities for which drive testing is well suited for is Problem Root Causes Analysis and Competitive Drive testing in 3G networks cannot properly Benchmarking. The reason lies mainly in the following cover new usage profiles characteristics of drive test vs. other test methods: In-building (office and home) usage is growing dramatically due the availability of new services and the success of Drive Test data is severely under-sampled wireless broadband bundles. This under-sampling occurs both in spatial and time domains. Even in most detailed drive testing scenario, the The Unnecessary Deployment and data is collected only from a small fraction of the system coverage area. In the time domain, the data is only collected Costs of Drive Test in a small time interval that usually does not correspond to What follows are three specific situations in which the use the system busy hour. This severe under-sampling raises of drive testing can be misleading, if not useless. These issues regarding statistical validity and repeatability. For are based on standard routine activities and typical issues. example, if a problem is detected, how certain is the operator that this problem will also occur for other mobile Reproducing customer complaints phones? Likewise, it is quite possible that many mobiles Many trouble tickets assigned to an optimization department may experience a problem that is not sampled during the today require drive testing to reproduce a specific behavior drive test. or condition related to customer complaints. The typical wireless operator receives approximately 20 trouble tickets Drive test data only monitors the Uu interface per 100,000 subscribers each month. The first metric to Therefore, all network problems that manifest themselves determine is whether or not the time and effort required to on other interfaces are usually not visible from the drive investigate trouble tickets are producing any results. A test data. For example, it is impossible to detect radio significant example is when the operator must investigate coverage problems due to interference in the UL. complaints related to frequently dropped calls with large Drive testing is very expensive and time consuming gaps between access areas – probably overshooting. This In fact, drive testing is the most expensive test method issue is very hard to detect because of the low statistical available for optimization. Although automated drive test sampling that is provided. Drive testing (and in this case systems were introduced to reduce the operating cost of the entire campaign) will be not only OPEX-intensive, but drive testing, their practical value is limited. This is because also useless when compared with the information that their operation in public transportation vehicles is usually could be gathered using a solution that provides full visibility constrained by very limited geographic areas (e.g. bus of network data. With complete visibility, the operator will routes). Also, compared to other test methods, the total be able to measure the performance of each call from cost of ownership is still high. every mobile at the NodeB level. The operator will also have the ability to spot events, performance indicators and trends. 4
  • 5. Let’s consider the example below. The left side of the graph represents a small group of users that do not warrant registration on a cell, but do not yet qualify for cell reselection. In this case, the recommended course of action would be to find a good compromise between both access areas (good/bad). Experience has shown that decreasing tilt could be an option. But because of ever- changing radio conditions, the operator would be lucky to identify this problem within a typical two-hour drive test session. Figure 4. Access Distance Analysis Report The availability of detailed reports and data aggregations allows for faster and more accurate analysis and resolution of customer complaint tickets. In this example – frequent drop calls with large gaps between access areas – the Access Distance statistics indicate that it is possible to quickly isolate those over- shooting instances that would have been otherwise difficult to spot with a methodology based on Drive Test. Discrete Distribute Function within Cell Radio Analysis Figure 5. Discrete Distribute Function within Cell Radio Analysis The report can demonstrate at a glance the distribution of calls by distance. A significant 15% of calls can be highlighted as potential overshooting. Typically, a value of -14dB is sufficient for cell reselection. But for the start of initial registration procedures, values of -10 dB are required. A histogram that shows distribution of Ec/N0 values will Reducing QoE issues due to Pilot Pollution provide the best graphical tool for Down Link quality With the increased availability of HSDPA networks, DL analysis at cell level. interference is becoming a significant topic with a negative impact on overall QoE of HSDPA traffic. This is significant OptiMon’s Cell Radio Analysis application allows for the because the majority of this traffic is business users, creation of histograms based on a large base of data. normally the first set of customers operators want to keep This functionality helps optimization engineers solve satisfied. The use of the drive test limits the reach of the issues that might be difficult to identify with only a two- hour Drive Test campaign. optimization department to only those areas that are “drive test-accessible”, providing very limited statistical aid. The Discrete Distribution Function shown in the picture demonstrates how a protocol analysis-based solution can help fill the gaps of Drive Test-based analysis and reduce the time to problem resolution. www.tektronixcommunications.com/optimon 5
  • 6. Application Note | OptiMon Up-Link Interference Issues The 3G Approach to Network Optimization As demonstrated in earlier examples, drive test systems For modern 3G wireless communications, protocol-based simply cannot measure uplink radio performance. Some optimization tools are the ideal choice for assessing operators realize this but choose to ignore the problem network performance and identifying potential network because they feel only a small portion of their cells are problems. Larger traffic areas can be monitored with one affected by up-link interference. While the total number of system. Each UE literally becomes a 'probe', delivering affected cell may only be between 0.5%-1%, the impact measurement data to the protocol-based optimization could in fact be quite painful. QoS issues due to call drops, system. voice quality problems and throughput problems can result Protocol-based optimization tools have the following in additional trouble tickets costs and an increasing number important advantages: of potential dissatisfied customers. Test results are statistically valid. Typically all calls from It has been reported that with the launch of new high speed a larger area (i.e., a cluster of NodeBs in one RNC) are data services in 3G, the QoE perceived by the end user monitored and analyzed. This method is very effective for during the first attempts to access the services will almost both detecting and troubleshooting network problems. always determine the attitude of that customer when using or buying that service in the future. In other words, first Multiple interfaces that are not visible from the mobiles impressions matter. So in the end, optimization engineers can be monitored. Protocol-based optimization solutions that are exclusively relying on drive test should quickly (monitoring traffic on Iub, IuCP/PS, Iur) are able to obtain a consider alternative approaches to prevent quality more complete picture of the overall radio access network. degradation and revenue loss. Once installed, few resources are required. This is completely unlike drive test, which demands extensive time and resources. Traffic can be stored for further analysis. By recording the data, root cause analysis is very straight forward and time-to-investigate is decreased. Figure 6. Extending Network visibility with Protocol Analysis-based intelligence 6
  • 7. Case Study: Drive testing can be In an optimization field trial with a European mobile network operator, the following process was implemented: reduced by 60% Tektronix’ OptiMon, a protocol-based optimization Despite all the limitations of drive test methodology solution, was installed to observe and analyze a larger discussed in this application note, wireless operators still geographic area. rely on it for these two features: The network engineers used this solution to identify All measurements gathered by drive test are and investigate potential problems. geographically referenced. Drive testing was performed only in cases where the The end user experience can be assessed by network engineers could not determine the root cause measuring on the Uu interface. with the protocol-based solution and additional data Network operators can instead gain significant efficiency from the site was required. by focusing the use of drive testing only on those areas The findings from this trial project were very impressive: where it can play off its strengths. For example, the drive test system can generate calibrated application-level traffic Prior to the start of the trial, drive testing was performed that can be then analyzed by protocol analysis-based regularly according to a predefined schedule. Additionally, solutions on Iub and Iu interfaces. As a result, an effective on-demand drive testing was done when needed for approach to troubleshooting of data throughput issues has troubleshooting. been created. During the project, not only was the regularly scheduled But for network performance assessments or problem drive testing reduced to (almost) zero, but additionally, the identification, protocol-based optimization solutions are number of on-demand test cases was reduced due to the the efficient and effective choice. troubleshooting capabilities provided by OptiMon. In summary, overall team productivity increased (with faster time to trouble resolution), and drive testing was reduced by almost 65 percent. www.tektronixcommunications.com/optimon 7
  • 8. Conclusion About Tektronix Communications: Tektronix Communications provides network operators Although very effective and widely adopted for 2G/2.5G optimization, and equipment manufacturers around the world an drive test is no longer the “all-in-one” answer to 3G optimization unparalleled suite of network diagnostics and challenges. Drive testing is not effective due to its high operating management solutions for fixed, mobile, IP and costs, as well as its limiting campaign-based approach – its inability to converged multi-service networks. address all the issues that are generated in 3G radio access network. This comprehensive set of solutions support a Wireless operators must redesign their Network Optimization process, range of architectures and applications such as relying on protocol-based network optimization solutions for most of LTE, fixed mobile convergence, IMS, broadband the activities and reducing the use of drive test only to specific wireless access, WiMAX, VoIP and triple play, troubleshooting campaigns and for competitive benchmarking. By including IPTV. doing this, OPEX costs are reduced dramatically, and the QoS “traps” created by misleading optimization techniques are avoided. Tektronix’ experts are available to demonstrate how OptiMon can increase the efficiency and productivity of network optimization For Further Information: departments while simultaneously reducing drive test costs and Tektronix maintains a comprehensive, constantly improving the end user’s Quality of Experience. In addition, Tektronix expanding collection of application notes, technical provides high-level consulting services to assist network operation briefs and other resources to help engineers and engineering departments in the implementation of test method working on the cutting edge of technology. change, new test tools, and to the organization itself. Please visit www.tektronix.com/communications Contact Tektronix: Please visit www.tektronix.com/communications Phone: 1-800-833-9200 option 1 +1-469-330-4000 Copyright ©, Tektronix. All rights reserved. Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material. Specification and price change privileges reserved. TEKTRONIX and TEK are registered trademarks of Tektronix, Inc. All other trade names referenced are the service marks, trademarks or registered trademarks of their respective companies. 10/08 | CAW-23083-0