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Memphis Contract Packaging (MCP) Job Description
Production QC Supervisor
The person filling this position will provide leadership to, schedule, and direct the daily activities of MCP’s Production QC
staff. The primary goals of this position are:
 to maintain accurate and efficient production line Quality Control operations with adherence to current Good
Manufacturing Practices (cGMPs) and Good Documentation Practices,
 to have primary responsibility for review of production and quality lot paperwork, and
 to provide training, supervision,and leadership to Production QC staff
This position requires knowledge of:
 Quality Control principles and best practices
 Reading, interpreting, and applying written and visual production and quality control standards
 Personnel administration and supervision
Core Competencies:
 Team player and able to build and maintain relationships both internal and external to department
 Flexible to change and open to constructive feedback
 Solid written and verbal communication skills
 Strong math skills
 Strong organizational, supervisory,and interpersonal skills
 Able to work independently with minimal supervision and supervise others’work
The Production QC Supervisor will be responsible for:
 Ensuring that positions within the Production QC group are filled with qualified individuals
 Handling all administrative tasks involved with Production QC staff
 Ensuring that the resources of the Production QC function including, but not limited to, overtime are utilized
appropriately and efficiently to maximize safety,productivity, and efficiency
 Monitoring and managing individual growth of staff through collaborative growth plans for each employee
 Monitoring departmental morale, and taking/recommending steps for improving morale
 Establishing open lines of communication for routine information dissemination and open discussion of events with
staff, peers, and management
 Acting as back-up for Production QC Inspectors due to absence / work over-load
 Providing job-specific training to and performing periodic evaluations of Production QC staff to demonstrate and
document mastery of skills and integrity in their work
 Writing Standard Operating Procedures (SOPs), Work Instructions (WIs), and creating forms, logs,and training
documents as necessary for such SOPs & WIs
 Reviewing and approving new and revised FG Specifications, Pallet Patterns,SOPs, WIs, etc.
 Ensuring that all measuring equipment used by staff is properly maintained and calibrated as required
 Reviewing and signing-off on daily and end of lot paperwork generated by Production QC Inspectors for each
packaging lot and resolving any discrepancies
 Preparing QC portions of Daily Documentation Summary Forms and End of Packaging Lot Statements of Lot
Conformance (SoLCs)
 Ensuring that samples and correct accompanying paperwork are submitted in a timely manner to Analytical QC,
MCP Industrial Quality (IQ), and Logistics (FOB & EOR case samples)
 Acting as Lead or Associate Investigatorand/orproviding inspection or other support for Nonconformance (NC)
and Corrective and Preventive Actions (CAPA) investigations

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 Reviewing and approving FG Reprocessing Plans (Quality Approval) and recording re-inspection results and QC
release of reprocessed lots
 Acting as the primary Production QC representative at Production Meetings
 Enforcing compliance with company policies, cGMPs, and regulatory requirements plant-wide
 Ensuring compliance with company policies and objectives and cGMPs by performing / assisting with both
announced and unannounced internalaudits of company departments and systems
 Assisting the Director of Quality or QC Managerwith strategic, budgetary,and departmental growth and
development planning for the Production QC Group
 Building 3 Only:
o Ensuring review of PDS samples is properly completed
o Preparing lot samples and accompanying submission paperwork for shipment to customer IQ lab
 The above duties and responsibilities are representative of the nature and level of work assigned and are not
necessarily all-inclusive
Level of Authority:
 The Production QC Supervisor has the authority to:
o Stop the manufacturing or production of material at any time the quality, safety,or integrity of the product is
jeopardized, or believed to be in jeopardy
o Accept,Reject, or place into a “hold” or “quarantine” status any Packaging Part (PP) lot or WIP or FG lot based
on written and/orvisual specifications or “usability/suitability” criteria and assign dispositions to rejected or
quarantined materials after appropriate consultation (when needed)
o Delegate responsibilities to department members as warranted
o Hire, counsel, discipline and recommend separation of Production QC staff as applicable
o Ensure and enforce QC and GMP guidelines and company policies and procedures
o Initiate, investigate, approve, and recommend closure of Nonconformances, Deviations, and CAPAs
Education and Training:
 Minimum of a Bachelor of Science degree, preferably in Science, Engineering, Quality, or other appropriate field or
equivalent experience
 Minimum of three (3) years’ experience in Quality Control in a manufacturing environment
 Minimum of one (1) year supervisory experience
 Working familiarity with current Good Manufacturing Practices preferred
 At least Intermediate computer skills (e.g. MS Office including Excel and Word) are essential
Reporting:
 This position reports to the QC Manager or to the Director of Quality