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What are the issues involved in measurement in organizational development interventions?
Solution
Ownership and all involved personnel needed to be genuinely and visibly committed to the
effort. People involved in OD have to be informed in advance of the nature of the intervention
and the nature of their involvement in it. The OD effort has to be connected to other parts of the
organization; this is especially true of such areas as the evaluation and reward systems. The
effort has to be directed by appropriate managers and guided by change agents (which, if used,
must be competent). The intervention should be based on accurate diagnosis of organizational
conditions. Owners and managers should show their commitment to OD at all stages of the
effort, including the diagnosis, implementation, and evaluation. Evaluation is key to success, and
should consist of more than asking people how they felt about the effort. Owners and managers
need to show employees how the OD effort relates to the organization's goals and overriding
mission.

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  • 1. What are the issues involved in measurement in organizational development interventions? Solution Ownership and all involved personnel needed to be genuinely and visibly committed to the effort. People involved in OD have to be informed in advance of the nature of the intervention and the nature of their involvement in it. The OD effort has to be connected to other parts of the organization; this is especially true of such areas as the evaluation and reward systems. The effort has to be directed by appropriate managers and guided by change agents (which, if used, must be competent). The intervention should be based on accurate diagnosis of organizational conditions. Owners and managers should show their commitment to OD at all stages of the effort, including the diagnosis, implementation, and evaluation. Evaluation is key to success, and should consist of more than asking people how they felt about the effort. Owners and managers need to show employees how the OD effort relates to the organization's goals and overriding mission.