the presentation is about OD intervention with respect to client system.

1. Done By
R. Navaneetha Krishnan
II-MSW
Dept of Social Work(SFS)
Madras Christian College

2.  OD Interventions are a set of programs which
are structured in a way to solve the problems
that exists in an organization, thus enabling
organizations to reach their goals.
 Interventions can be given in various aspects
such as process, performance, knowledge, skill,
will, technology, appraisal, career
development, attrition, top talent retention etc..
 Interventions can be given for Individuals,
Group, Organization.

3.  Entering and Contracting : Here we establish the fact that
yes we do require OD intervention to address an issue.
 Diagnosis : In this process we identify the intervention and
establish the root cause of the issue.
 Designing Intervention : In this process we design the
approach to address the issue or intervene to sort the issue
out and bring value to business.
 Leading and Managing Change : Here we establish a focus
group with management buy in and implement the
designed intervention. OD intervention is a structured
program driven from top to bottom.
 Evaluating and Institutionalizing Interventions: Here we
evaluate the course of actions implemented and see if we are
on track or if we need to re-design the approach so that the
objective if met.

4.  To help make management decisions.
 To increase collaborative decision making.
 Legitimizing informal systems.
 Become responsive to valid data.
 Legitimize conflict
 Examine leadership and management
practices.
 Emotional Demands of Entry.
 Client Issues

5.  The objective being not clear leads to improper
intervention.
 Lack of trust and support from top management.
 The expertise of the consultant may be
questionable.
 Selection of appropriate Intervention through
proper diagnosis should be done.
 Resistance to change will be there and it should be
overcome.
 Feedback loop should be included in every step.
 Evaluation method should be proper and holistic
approach should be chosen.

6. If the client system is focusing on individuals, the
interventions may include
 T-groups
 Behaviour Modelling
 Life and Career Planning
 Coaching and Mentoring
 Instrumented Training.

7. If the client system is focusing on a team or a
group, following interventions may be given
 Role Analysis Technique
 Role Negotiation Technique
 Interdependency Exercise
 The Appreciations and Concern exercise
 Responsibility Charting
 Visioning

8. If the intervention is being planned organization wide,
then the following things can be done
 Socio Technical System
 Self managed work teams
 Work Redesign
 Survey research and feedback
 System 4 management
 Stream analysis
 Physical setting
 MBO
 TQM
 Quality circle
 Learning Organization.