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Marketing Tips for your Architecture Firm
Free marketing tips that are both
relevant and achievable!
Since 1985 EdOutWest has been a full service marketing firm that helps businesses and
organizations market themselves online and in print. We turn your marketing goals into
real-world, cost-effective solutions that increase your leads and grow your business.
Contact Lisa at 303.847.1533 or Lisa@EdOutWest.com
Frustrated with finding marketing suggestions that
don’t relate to your business? Ones that expect you to
have a huge marketing budget and an even bigger
staff to get it all done?
Creative Strategies in Pixels & Print
Your	Architecture	Firm	Needs	a	Professional	Website
A	website	is	one	of	the	most	important	online	tools	you	can	invest	
in	to	promote	and	market	your	business.	It	is	your	online	
storefront,	your	27/7	sales	person,	and	in	many	cases,	it	will	be	
someone's	first	impression	of	your	business	compared	to	your	competition!
There	are	many	parts	that	make	up	a	great	architecture	firm’s	website:
• Make	sure	it’s	mobile	responsive	because	people	are	searching	for	your	services on	their	phones.	A	mobile	responsive	
website	is	one	that	displays	properly	on	any	mobile	device.	Don’t	get	penalized	by	Google:	Google	Search	has	expanded	
its	use	of	mobile-friendliness	as	a	ranking	signal.	This	change	will	affect	mobile	searches	and	will	have	a	significant	
impact	in	whether	your	website	comes	up	in	Google	Search	results.
Does	your	website	pass	Google's	mobile	friendly	test?	
Find	out	here:	https://search.google.com/search-console/mobile-friendly
• Your	site	should	be	designed	with	a	clean	modern	look,	professional	photographs	of	your	work,	strategic	messaging	and	
easy	navigation.	
• Add	CTAs.	A	“Call	To	Action”	is	a	powerful	tool	on	any	website	to	drive	engagement	and	to	get	visitors	to	take	the	next	
step	in	the	sales	funnel.	Make	sure	you	include	at	least	one.	Here	are	a	few	examples:	“Sign	Up	For	Our	Monthly	
Emails”	“Read	our	Latest	Blog	Post	about	***”	“Awards	We’ve	Won.”	Make	sure	each	of	these	CTAs	goes	to	a	specific	
landing	page	on	your	site	that	provides	more	information.
TIP:	As	part	of	your	on-site	SEO	strategy,	create	a	Blog	and	post	educational	content	on	a	regular	basis	(once	monthly,	
minimum).	Share	case	studies,	architecture	industry	trends	and	news	your	customers	will	find	useful.	A	blog	provides	you	
the	opportunity	to	establish	yourself	and	your	company	as	experts	in	your	industry.
Creative Strategies in Pixels & Print
Find	Out	Who	Visited	Your	Website.
Wouldn't	it	be	nice	to	know	what	companies	have	
visited	your	website	and	what	path	they	took	while	there?
Visitors	Always	Leave	a	Trail.
Your	sales	team	can	really	benefit	from	tracking	prospects	earlier	
in	the	sales	cycle,	and	then	react	quickly	to	visitor	interest.	
Let’s	say	a	prospect	is	researching	your	website	for	information	on	your	products	or	services.	You	will	see	their	interest	
before	they	even	decide	to	contact	you	for	more	information!	With	this	valuable	information	you	can:
• Inform	your	inside	sales	team,	who	can	contact	the	interested	party	right	away,	rather	than	waiting	for	a	lead	
conversion	event.	
• Not	ready	to	make	the	first	move?	When	that	lead	contacts	you,	you	will	already	have	a	wealth	of	information	about	
their	needs	and	level	of	interest	because	you	already	know	who	they	are	and	the	pages	they	visited	on	your	website.
• You	can	also	use	this	information	to	segment	your	leads	and	provide	inbound	marketing	content	to	move	them	
through	your	sales	funnel.
Who	Visited	Your	Website	reports	provide	you	with:
• Company	Name
• City	and	State	
• Website	Address
• Contact	Name	and	Title	(These	reports	do	not	tell	you	the	exact	person	who	visited	your	website.)
TIP:	Understanding	which	of	your	marketing	channels	are	driving	the	greatest	number	of	companies	to	your	website	can	
increase	your	conversions.
Creative Strategies in Pixels & Print
Email	Marketing	for	your	Architecture	Firm
The	benefit	of	email	marketing	is	to	stay	top-of-mind	
with	your	current	clients,	and	to	introduce	your	
services	and	products	to	potential	customers.
Here	are	some	ideas	on	what	to	include	in	your	emails:
• Your	latest	project	with	a	brief	description	(include	link	to	more	details	on	your	website)	or	a	new	bid	you	just	won.
• Useful	information	and	interesting	facts	about	the	architecture	industry.
• Include	in	all	emails	that	Customer	Service	is	important	to	you.	Add	a	button	they	can	click	to	email	your	customer	
service	or	sales	team	if	they	have	a	question	or	concern.	Always	respond	promptly!
• Feature	an	employee	and	their	expertise.
• It’s	important	not	to	oversaturate	your	contact	list	with	too	many	email	campaigns.	 Send	just	1	or	2	a	month.
• Add	social	media	links	to	increase	your	audience	on	your	social	media	pages	.
• Include	a	link	to	your	website	as	well	as	contact	information	like	phone	numbers,	etc.
• Share	your	blog	post	content.
TIP:	Include	a	way	for	someone	to	Opt-In	to	receive	your	emails.	Include	this	on	your	website,	social	media,	email	
signatures,	blog	posts,	etc.
TIP:	If	you	have	segmented	contact	lists,	this	is	a	great	way	to	send	specific	information	to	each	list	that	is	relevant	to	
them	and	their	interests.
Creative Strategies in Pixels & Print
Local	Search	Optimization	for	Your	Architecture	Firm
To	get	discovered	by	local	customers	online	it’s	important	to	be	
visible	in	search	engine	results	when	your	potential	customers	
search	for	related	keywords	associated	with	your	products	
and	services.	
What	you	can	do	to	make	sure	you	come	up	in	Local	Search	results:
• Pay	attention	to	your	NAP	(Name,	Address,	Phone).	To	rank	in	local	search,	it’s	important	that	all	of	the	listings	for	
your	business	have	the	exact	name,	physical	address	and	local	phone	number	across	all	digital	channels.
• Set	up	your	Google	My	Business	page.	Add	your	hours	and	other	valuable	information	to	help	searchers	choose	
your	business	from	the	list	of	results.	Adding	pictures	to	your	profile	is	also	a	big	conversion	booster.	
• Be	Active	on	Google+.	Since	Google+	is	tied	directly	into	Google	My	Business,	being	active	on	your	profile	will	work	
towards	ranking	your	listing	even	more.	(More	about	this	on	the	next	page)
• Include	local	keywords	on	your	website	for	example:		“Our	Denver	Architecture	Firm	offers…”
• Ask	for	online	reviews.	Whether	it’s	via	email,	on	your	website,	on	social	media,	or	in	person,	there	are	multiple	
channels	to	ask	for	reviews.	The	more	customer	reviews	your	listing	has,	the	better	it	will	rank.
• Claim	and	manage	your	listings	on:	SuperPages,	Localeze,	Yelp,	CitySearch,	Google,	Bing,	YP	and	more.
TIP:	Across	the	board,	optimize	the	content	about	your	business	by	referencing	local	and	industry	keywords.
Creative Strategies in Pixels & Print
Using	Social	Media	for	Your	Architecture	Firm
Social	media	has	become	a	mainstay	in	the	way	we	
communicate,	consume	news,	and	share	content.	
What	to	do	on	social	media:
• Create	a	company	page	on	LinkedIn,	Facebook,	Twitter	and	Google+.	Make	sure	your	content	matches	each	audience.	For	example,	LinkedIn	
is	“all	business”	while	posts	on	Facebook	can	be	more	lighthearted	in	nature.	Have	videos?	Create	a	company	YouTube	channel.
• Share	great	content	on	a	regular	basis.	Social	media	is	the	perfect	avenue	for	sharing	content	about	the	construction	industry	and	about	your	
business	in	particular.	Pushing	out	valuable	content	such	as	blog	posts,	videos,	and	industry	facts	provide	you	the	opportunity	to	establish	
yourself	and	your	company	as	experts	in	your	industry.
• Link	back	to	pages	on	your	website	or	industry	sites	that	offer	useful	content.	If	you’ve	written	a	blog	entry	on	your	website,	share.
• Content	with	an	engaging	image	will	be	seen	by	more	people	than	just	text.
Remember	to	complete	all	the	About	Us	company	information	on	your	social	media	pages.	Include	pertinent	keywords	and	phrases.
TIP:	On	LinkedIn	join	Groups	where	your	potential	customers	are.	Then	share	your	expertise,	projects,	case	studies,	etc.	Always	link	back	to	
pertinent	pages	on	your	website.	(Too	many	times	I	see	our	clients	have	only	joined	industry	groups,	which	are	filled	with	competitors.)
TIP:	Connect	with	happy	clients	on	LinkedIn,	the	ask	them	to	write	a	testimonial	(it	will	then	appear	on	your	profile	page.)	Not	sure how?	Ask	me!
TIP:	Own	The	1st	Page	of	Branded	Search	Results.	Most	potential	customers	conduct	some	sort	of	online	research	before	purchasing	a	business	
product	or	service. Besides	your	company	website,	what	else	shows	up	in	their	search	results	when	someone	searches	your	company	name?	Your	
Competitors?	Really	old	content?	This	is	a	question	you	want	to	have	as	much	control	over	as	possible.	Having	multiple	social	media	accounts	that	
have	accumulated	followers	and	are	updated	regularly	is	one	of	the	best	ways	to	ensure	your	organic	search	results	are	dominated	by	your	brand.
Creative Strategies in Pixels & Print
Other	Opportunities	For	Architecture	Firms
The	most	successful	architecture	firms	have	
multiple	“client-obtaining”	channels.	The	key	is	to	
have	several	of	these	channels	working	for	your	
business	at	the	same	time.	
Here	is	a	list	of	some	opportunities	to	pursue:
• Find	Referral	Partners	or	Power	Partners.	They	can	play	a	big	role	in	referring	business	your	way,	and	visa	versa.	
• Ask	Previous	Clients.	If	you	don’t	ask,	the	answer	is	always	No.	So	ask	happy	clients	for	a	referral	or	an	introduction.
• Networking	Events.	Choose	the	ones	you’ll	attend	carefully	so	your	time	is	well	spent.
• Speaking/Seminars.	Search	out	speaking	opportunities.
• HARO.	Help	A	Reporter	Out	is	a	great	resource	for	opportunities	to	share	your	information/insight	with	reporters	who	need	to	write	articles.
• Join	Industry	Associations.	Broad	industry	associations	offers	you	a	way	to	meet	referral	and	power	partners.
• Join	a	Municipal	or	Community	Board.	These	opportunities	open	up	a	vast	resource	of	being	In-The-Know.
• Tradeshows.	Depending	on	the	event,	this	can	be	a	great	way	to	get	in	front	of	potential	business.
• Write	an	Article	for	a	Local/Industry	Publication.	Review	relevant	publications	and	reach	out	to	them	to	share	your	expertise.
• Sponsor	a	Local	Event.	This	is	another	way	to	get	in	front	of	prospects,	but	consider	the	ROI	(return	on	investment)	before	committing.

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Marketing Tips For Your Architecture Firm

  • 1. Marketing Tips for your Architecture Firm Free marketing tips that are both relevant and achievable! Since 1985 EdOutWest has been a full service marketing firm that helps businesses and organizations market themselves online and in print. We turn your marketing goals into real-world, cost-effective solutions that increase your leads and grow your business. Contact Lisa at 303.847.1533 or Lisa@EdOutWest.com Frustrated with finding marketing suggestions that don’t relate to your business? Ones that expect you to have a huge marketing budget and an even bigger staff to get it all done?
  • 2. Creative Strategies in Pixels & Print Your Architecture Firm Needs a Professional Website A website is one of the most important online tools you can invest in to promote and market your business. It is your online storefront, your 27/7 sales person, and in many cases, it will be someone's first impression of your business compared to your competition! There are many parts that make up a great architecture firm’s website: • Make sure it’s mobile responsive because people are searching for your services on their phones. A mobile responsive website is one that displays properly on any mobile device. Don’t get penalized by Google: Google Search has expanded its use of mobile-friendliness as a ranking signal. This change will affect mobile searches and will have a significant impact in whether your website comes up in Google Search results. Does your website pass Google's mobile friendly test? Find out here: https://search.google.com/search-console/mobile-friendly • Your site should be designed with a clean modern look, professional photographs of your work, strategic messaging and easy navigation. • Add CTAs. A “Call To Action” is a powerful tool on any website to drive engagement and to get visitors to take the next step in the sales funnel. Make sure you include at least one. Here are a few examples: “Sign Up For Our Monthly Emails” “Read our Latest Blog Post about ***” “Awards We’ve Won.” Make sure each of these CTAs goes to a specific landing page on your site that provides more information. TIP: As part of your on-site SEO strategy, create a Blog and post educational content on a regular basis (once monthly, minimum). Share case studies, architecture industry trends and news your customers will find useful. A blog provides you the opportunity to establish yourself and your company as experts in your industry.
  • 3. Creative Strategies in Pixels & Print Find Out Who Visited Your Website. Wouldn't it be nice to know what companies have visited your website and what path they took while there? Visitors Always Leave a Trail. Your sales team can really benefit from tracking prospects earlier in the sales cycle, and then react quickly to visitor interest. Let’s say a prospect is researching your website for information on your products or services. You will see their interest before they even decide to contact you for more information! With this valuable information you can: • Inform your inside sales team, who can contact the interested party right away, rather than waiting for a lead conversion event. • Not ready to make the first move? When that lead contacts you, you will already have a wealth of information about their needs and level of interest because you already know who they are and the pages they visited on your website. • You can also use this information to segment your leads and provide inbound marketing content to move them through your sales funnel. Who Visited Your Website reports provide you with: • Company Name • City and State • Website Address • Contact Name and Title (These reports do not tell you the exact person who visited your website.) TIP: Understanding which of your marketing channels are driving the greatest number of companies to your website can increase your conversions.
  • 4. Creative Strategies in Pixels & Print Email Marketing for your Architecture Firm The benefit of email marketing is to stay top-of-mind with your current clients, and to introduce your services and products to potential customers. Here are some ideas on what to include in your emails: • Your latest project with a brief description (include link to more details on your website) or a new bid you just won. • Useful information and interesting facts about the architecture industry. • Include in all emails that Customer Service is important to you. Add a button they can click to email your customer service or sales team if they have a question or concern. Always respond promptly! • Feature an employee and their expertise. • It’s important not to oversaturate your contact list with too many email campaigns. Send just 1 or 2 a month. • Add social media links to increase your audience on your social media pages . • Include a link to your website as well as contact information like phone numbers, etc. • Share your blog post content. TIP: Include a way for someone to Opt-In to receive your emails. Include this on your website, social media, email signatures, blog posts, etc. TIP: If you have segmented contact lists, this is a great way to send specific information to each list that is relevant to them and their interests.
  • 5. Creative Strategies in Pixels & Print Local Search Optimization for Your Architecture Firm To get discovered by local customers online it’s important to be visible in search engine results when your potential customers search for related keywords associated with your products and services. What you can do to make sure you come up in Local Search results: • Pay attention to your NAP (Name, Address, Phone). To rank in local search, it’s important that all of the listings for your business have the exact name, physical address and local phone number across all digital channels. • Set up your Google My Business page. Add your hours and other valuable information to help searchers choose your business from the list of results. Adding pictures to your profile is also a big conversion booster. • Be Active on Google+. Since Google+ is tied directly into Google My Business, being active on your profile will work towards ranking your listing even more. (More about this on the next page) • Include local keywords on your website for example: “Our Denver Architecture Firm offers…” • Ask for online reviews. Whether it’s via email, on your website, on social media, or in person, there are multiple channels to ask for reviews. The more customer reviews your listing has, the better it will rank. • Claim and manage your listings on: SuperPages, Localeze, Yelp, CitySearch, Google, Bing, YP and more. TIP: Across the board, optimize the content about your business by referencing local and industry keywords.
  • 6. Creative Strategies in Pixels & Print Using Social Media for Your Architecture Firm Social media has become a mainstay in the way we communicate, consume news, and share content. What to do on social media: • Create a company page on LinkedIn, Facebook, Twitter and Google+. Make sure your content matches each audience. For example, LinkedIn is “all business” while posts on Facebook can be more lighthearted in nature. Have videos? Create a company YouTube channel. • Share great content on a regular basis. Social media is the perfect avenue for sharing content about the construction industry and about your business in particular. Pushing out valuable content such as blog posts, videos, and industry facts provide you the opportunity to establish yourself and your company as experts in your industry. • Link back to pages on your website or industry sites that offer useful content. If you’ve written a blog entry on your website, share. • Content with an engaging image will be seen by more people than just text. Remember to complete all the About Us company information on your social media pages. Include pertinent keywords and phrases. TIP: On LinkedIn join Groups where your potential customers are. Then share your expertise, projects, case studies, etc. Always link back to pertinent pages on your website. (Too many times I see our clients have only joined industry groups, which are filled with competitors.) TIP: Connect with happy clients on LinkedIn, the ask them to write a testimonial (it will then appear on your profile page.) Not sure how? Ask me! TIP: Own The 1st Page of Branded Search Results. Most potential customers conduct some sort of online research before purchasing a business product or service. Besides your company website, what else shows up in their search results when someone searches your company name? Your Competitors? Really old content? This is a question you want to have as much control over as possible. Having multiple social media accounts that have accumulated followers and are updated regularly is one of the best ways to ensure your organic search results are dominated by your brand.
  • 7. Creative Strategies in Pixels & Print Other Opportunities For Architecture Firms The most successful architecture firms have multiple “client-obtaining” channels. The key is to have several of these channels working for your business at the same time. Here is a list of some opportunities to pursue: • Find Referral Partners or Power Partners. They can play a big role in referring business your way, and visa versa. • Ask Previous Clients. If you don’t ask, the answer is always No. So ask happy clients for a referral or an introduction. • Networking Events. Choose the ones you’ll attend carefully so your time is well spent. • Speaking/Seminars. Search out speaking opportunities. • HARO. Help A Reporter Out is a great resource for opportunities to share your information/insight with reporters who need to write articles. • Join Industry Associations. Broad industry associations offers you a way to meet referral and power partners. • Join a Municipal or Community Board. These opportunities open up a vast resource of being In-The-Know. • Tradeshows. Depending on the event, this can be a great way to get in front of potential business. • Write an Article for a Local/Industry Publication. Review relevant publications and reach out to them to share your expertise. • Sponsor a Local Event. This is another way to get in front of prospects, but consider the ROI (return on investment) before committing.