21st Century SkillsDavid Lipien04.27.2012
Workforce of the FutureFormer Secretary of Labor Elaine Chao“To succeed in the 21st century, our workforce must be able to...
7 Key Skills                                            Business          Systems      Enterpriselife long learning       ...
Business Skillspeople                               process1. Guanxi: the delicate art of       1. Understanding business ...
Systems Integrationusing the existing to create value1. Less about building systems   from scratch.                       ...
Enterprise Technologylarge data and service oriented1. Data analytics and business intelligence.2. Enterprise collaboratio...
Technical Basicsknow your way around1. PC 101 (swapping out a device, loading   software, et cetera).                     ...
Familiarity with Legacyboomers are retiring1. Legacy transformation and   systems retirement.                Bank of NY Me...
Collaborateteaming and globally integrated1. Code switching between cultures,   operate and appreciate a global   mindset ...
Project Managementincreasingly complex world1. Bring it all together with    a. Integration Management,    b. Scope Manage...
ConclusionsChange is a constant - emotional intelligence, adaptability, global citizenshippowered by technology are the pr...
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21st Century Skills

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A presentation given at Northern Illinois University to the faculty and Executive Advisory Council.

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21st Century Skills

  1. 1. 21st Century SkillsDavid Lipien04.27.2012
  2. 2. Workforce of the FutureFormer Secretary of Labor Elaine Chao“To succeed in the 21st century, our workforce must be able to anticipate andswiftly adapt to changes in our economy - changes in how we work, where wework, and how we balance our professional and family lives…We cannotsimply react to these changes; we must anticipate them…” 2
  3. 3. 7 Key Skills Business Systems Enterpriselife long learning Skills Integration TechnologyGrounded in academics, nurtured with Familiarity Collaborate Technical with Legacy (locally & Basicsexperiential learning and honed over a Systems globally)lifetime of learning and a willingness toadapt. Project Management 3
  4. 4. Business Skillspeople process1. Guanxi: the delicate art of 1. Understanding business building and nurturing functions - accounts receivables, relationships. payables and inventory.2. Leading by influence and not by 2. Business and systems analysis. positional power. 3. Operational expenses versus3. Ability to understand the capital expenses. emotional makeup of other 4. Legal contracts and intellectual people. property.4. Clear, concise, consistent 5. Regulations (e.g. - SOX). communications across 6. Industry eminence. organizational levels. 4
  5. 5. Systems Integrationusing the existing to create value1. Less about building systems from scratch. The Global Market for2. Connecting legacy systems with Systems Integration is web front ends. estimated to be3. Having multiple vendor systems communicate.4. Configuring custom off the shelf $339B by 20171. software. 1. Source: Global Industry Analysts, Inc. (April 2011) 5
  6. 6. Enterprise Technologylarge data and service oriented1. Data analytics and business intelligence.2. Enterprise collaboration; content, e-mail, and communications (VOIP).3. Cloud: 14M a. Infrastructure-as-a-Service (IaaS), Cloud Generated Jobs by b. Platform-as-a-Service (PaaS) and 20151. c. Software-as-a-Service (SaaS). 1. Source: IDC Research / Microsoft Study (March 2012) 6
  7. 7. Technical Basicsknow your way around1. PC 101 (swapping out a device, loading software, et cetera). "One gap were finding is2. Networking principles. that colleges dont3. How to operate a command prompt. teach the real basic4. Basic scripting. basics," Jeff Bowden, director of IT Systems at Dassault Systèmes. 7
  8. 8. Familiarity with Legacyboomers are retiring1. Legacy transformation and systems retirement. Bank of NY Mellon has2. Systems analysis and being able to interpret legacy code.3. Extracting business rules. 343M lines of COBOL code that4. Being able to run reports and runs core banking and queries – do not fear the green other operations. screen. 8
  9. 9. Collaborateteaming and globally integrated1. Code switching between cultures, operate and appreciate a global mindset - show high cultural "It is the long history of humankind (and animal intelligence. kind, too) those who learned2. Wielding digital influence, connect to collaborate and improvise the dots (E-mail, Twitter, IM, world). most effectively have3. Dividing attention deliberately, prevailed." - Charles Darwin being able to divide and conquer information; the prioritization and management of productivity is critical. Source: Extrapolated from Harvard Business Review January-February. 2012. 9
  10. 10. Project Managementincreasingly complex world1. Bring it all together with a. Integration Management, b. Scope Management, 79% of c. Time Management, d. Procurement Management, CEOs e. Communication Management, agree complexity will f. Quality Management, continue to rise1. g. Human Resource Management, h. Cost Management and i. Risk Management 1. Source: IBM CEO Study (2010) 10
  11. 11. ConclusionsChange is a constant - emotional intelligence, adaptability, global citizenshippowered by technology are the principles that the next generation of knowledgeworkers need to have. 1. Leadership and Taking Ownership 2. Creativity and Creative Problem Solving 3. Adaptability Top 4. Drive to Achieve Recruit 5. Teamwork and Collaboration 6. Analytical 7. Communication 8. Professionalism 11

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