LinkedIn’s Social
Selling Secrets
2
Dominic Archibald
Acquisition and Customer Marketing
LinkedIn Sales Solutions
https://www.linkedin.com/in/dominicarchibald
Today’s speaker
•  Housekeeping
•  The social selling imperative
•  How we teach social selling to LinkedIn sales reps
•  Q&A
3
Webinar Agenda
Type questions into the Q&A panel
Housekeeping
Download Resources from Library
My friend Dan
A social selling story
6
A social selling story
LinkedIn Sales Solutions Mission:
Connect the world’s buyers and sellers to
build relationships
are now involved in the
average B2B buying decision
people
Boss
Peer
Direct
report
Business
leader
Cross-functional
partner
Corporate Executive Board 2013 – Winning The Consensus Purchase
Your
target buyer
5.4
Decisions involve more people than ever before
75 %
of B2B buyers now use
social media to be more
informed on vendors
IDC 2014 – Social Buying Meets Social Selling
Decision makers rely on social media to choose between
potential vendors
Network
referrals
White papersCompany
websites
Blog
posts
Company
pages
Your
target buyers
Social
relationships
Your
competitor
Harvard Business Review 2012 – Tweet Me, Friend Me, Make Me Buy. Decision makers are C-level
90 %
of decision makers say they
never respond to cold
outreach
Decision makers now ignore cold outreach
You
Your
competitor
X
X
X
Your
target buyers
%75of B2B buyers now use
social media to be more
informed on vendors
Relying on the buyer to
inform you on
key updates
5.4people are now involved
in the average B2B buying
decision
Looking for one
all-powerful
decision maker
%90of decision makers say they
never respond to cold
outreach
Cold-calling prospects like
they’re just a name in a
database
I found out a month later
the Director of Marketing
left my account and joined
another top prospect of
mine
The VP of Marketing went
dark and now
I’m back at square one
I keep pounding –
email, phone, voicemail
– but can’t get a response
How well has your team adapted to this new normal?
Are you still:
“
”
“
”
“
”
Focus on the right
people and
companies
Stay informed
on key updates at
your target accounts
Build trust with
your prospects
and customers
Building relationships with prospects and customers is
different in this new normal. You need to:
Social sellers perform better on key metrics
51%
More likely to hit quota than
social selling laggards
45%
More opportunities
Promoted to VP faster by
17 months
The Secret Sauce – How we teach LinkedIn reps
Hunting on LinkedIn
Building an expert brand
Warm outreach
Selling through relationships
The Secret Sauce – How we teach LinkedIn reps
Professional photo is your first impression
​ Tagline should be action oriented, not just a title
​ Summary should describe your passions
​ Rich media should illustrate your story
​ Educate potential buyers who visit your profile
Building an Expert Brand
Your LinkedIn profile should inform and inspire
Building an Expert Brand - Great Example
18
Hunting – Step 1 is to build a lead list
Lead Builder is the key to finding 5+ decision makers
Let LinkedIn do the hunting for you
Hunting – Step 2 is to engage recommended leads
Hunting – Step 3 is to find team connections
Take advantage of your entire company’s rolodex
Hunting – Step 4 is to listen for selling moments
Social triggers create golden selling moments
XYZ Company
An example of a selling moment
The rep sees an insight in the feed…
XYZ Company
ABC Company
XYZ Company’s
An example of a selling moment
He reaches out while prospect is in the moment…
XYZ Company
…Magic happens
An example of a selling moment
A warm hand-off is the best way to build trust
Selling through relationships – Introductions
•  Fast and lightweight, yet powerful
•  Best used for less senior prospects or if connection is tenuous
•  Appropriate to name drop without permission
Name Drop
Selling through relationships – Name Drop
Get the value of an intro with a fraction of the effort
Appeal first to emotional (right)
side of the brain…
•  Personal interests
•  School pride
•  Articles and posts
•  Recommendations
…Before challenging the logical
(left) side of the brain
•  Insights
•  Data
•  Rankings
1
2
Warm outreach
As a last resort, “cold” outreach can still be warm
Visit us at Sales.LinkedIn.com
Want to learn more?
Questions?
©2014 LinkedIn Corporation. All Rights Reserved.

Linkedin Social Selling Secrets

  • 1.
  • 2.
    2 Dominic Archibald Acquisition andCustomer Marketing LinkedIn Sales Solutions https://www.linkedin.com/in/dominicarchibald Today’s speaker
  • 3.
    •  Housekeeping •  Thesocial selling imperative •  How we teach social selling to LinkedIn sales reps •  Q&A 3 Webinar Agenda
  • 4.
    Type questions intothe Q&A panel Housekeeping Download Resources from Library
  • 5.
    My friend Dan Asocial selling story
  • 6.
  • 7.
    LinkedIn Sales SolutionsMission: Connect the world’s buyers and sellers to build relationships
  • 8.
    are now involvedin the average B2B buying decision people Boss Peer Direct report Business leader Cross-functional partner Corporate Executive Board 2013 – Winning The Consensus Purchase Your target buyer 5.4 Decisions involve more people than ever before
  • 9.
    75 % of B2Bbuyers now use social media to be more informed on vendors IDC 2014 – Social Buying Meets Social Selling Decision makers rely on social media to choose between potential vendors Network referrals White papersCompany websites Blog posts Company pages Your target buyers Social relationships
  • 10.
    Your competitor Harvard Business Review2012 – Tweet Me, Friend Me, Make Me Buy. Decision makers are C-level 90 % of decision makers say they never respond to cold outreach Decision makers now ignore cold outreach You Your competitor X X X Your target buyers
  • 11.
    %75of B2B buyersnow use social media to be more informed on vendors Relying on the buyer to inform you on key updates 5.4people are now involved in the average B2B buying decision Looking for one all-powerful decision maker %90of decision makers say they never respond to cold outreach Cold-calling prospects like they’re just a name in a database I found out a month later the Director of Marketing left my account and joined another top prospect of mine The VP of Marketing went dark and now I’m back at square one I keep pounding – email, phone, voicemail – but can’t get a response How well has your team adapted to this new normal? Are you still: “ ” “ ” “ ”
  • 12.
    Focus on theright people and companies Stay informed on key updates at your target accounts Build trust with your prospects and customers Building relationships with prospects and customers is different in this new normal. You need to:
  • 13.
    Social sellers performbetter on key metrics 51% More likely to hit quota than social selling laggards 45% More opportunities Promoted to VP faster by 17 months
  • 14.
    The Secret Sauce– How we teach LinkedIn reps
  • 15.
    Hunting on LinkedIn Buildingan expert brand Warm outreach Selling through relationships The Secret Sauce – How we teach LinkedIn reps
  • 16.
    Professional photo isyour first impression ​ Tagline should be action oriented, not just a title ​ Summary should describe your passions ​ Rich media should illustrate your story ​ Educate potential buyers who visit your profile Building an Expert Brand Your LinkedIn profile should inform and inspire
  • 17.
    Building an ExpertBrand - Great Example
  • 18.
    18 Hunting – Step1 is to build a lead list Lead Builder is the key to finding 5+ decision makers
  • 19.
    Let LinkedIn dothe hunting for you Hunting – Step 2 is to engage recommended leads
  • 20.
    Hunting – Step3 is to find team connections Take advantage of your entire company’s rolodex
  • 21.
    Hunting – Step4 is to listen for selling moments Social triggers create golden selling moments
  • 22.
    XYZ Company An exampleof a selling moment The rep sees an insight in the feed…
  • 23.
    XYZ Company ABC Company XYZCompany’s An example of a selling moment He reaches out while prospect is in the moment…
  • 24.
    XYZ Company …Magic happens Anexample of a selling moment
  • 25.
    A warm hand-offis the best way to build trust Selling through relationships – Introductions
  • 26.
    •  Fast andlightweight, yet powerful •  Best used for less senior prospects or if connection is tenuous •  Appropriate to name drop without permission Name Drop Selling through relationships – Name Drop Get the value of an intro with a fraction of the effort
  • 27.
    Appeal first toemotional (right) side of the brain… •  Personal interests •  School pride •  Articles and posts •  Recommendations …Before challenging the logical (left) side of the brain •  Insights •  Data •  Rankings 1 2 Warm outreach As a last resort, “cold” outreach can still be warm
  • 28.
    Visit us atSales.LinkedIn.com Want to learn more?
  • 29.
  • 30.
    ©2014 LinkedIn Corporation.All Rights Reserved.