This document discusses data management strategies. It begins by noting two common data problems organizations face: not knowing there is a data issue, and knowing there is an issue but not knowing how to address it. It then discusses how dirty data can negatively impact revenue by up to 30% and presents a simple formula for fixing data issues. The document outlines three types of data management: data validation, data standardization, and data appending. It then discusses implementing these three types of management in inbound data, inline data, and outbound data to maximize a CRM investment and revenue. Examples and tools to help with data management are also referenced.