Digital Strategy between Communicating Strategy and Strategic Communication
1. Leonhard Dobusch
University of Innsbruck
DFG Network “Digital Strategizing”
2nd (Virtual) Network Meeting
September 25, 2020, Internet
Digital Strategy between Communicating
Strategy and Strategic Communication
3. Digital Strategy as a Practice
Blogging (Gegenhuber & Dobusch, 2017)
Crowdsourcing (Stieger et al., 2012)
Multiplayer Game (Aten & Thomas, 2017)
Wiki (Dobusch et al. 2019)
Videos (Wenzel & Koch, 2018)
4. ategy as a Practice
Blogging (Gegenhuber & Dobusch, 2017)
Crowdsourcing (Stieger et al., 2012)
Multiplayer Game (Aten & Thomas, 2017)
Wiki (Dobusch et al. 2019)
Videos (Wenzel & Koch, 2018) Broadcasting
Dialoguing
Including
5. ategy as a Practice
Blogging (Gegenhuber & Dobusch, 2017)
Crowdsourcing (Stieger et al., 2012)
Multiplayer Game (Aten & Thomas, 2017)
Wiki (Dobusch et al. 2019)
Videos (Wenzel & Koch, 2018)
Communicating
(about)
Strategy}
6. Blogging (Gegenhuber & Dobusch, 2017)
Crowdsourcing (Stieger et al., 2012)
Multiplayer Game (Aten & Thomas, 2017)
Wiki (Dobusch et al. 2019)
Videos (Wenzel & Koch, 2018)
Communicating
(about)
Strategy}
7. Blogging (Gegenhuber & Dobusch, 2017)
Crowdsourcing (Stieger et al., 2012)
Multiplayer Game (Aten & Thomas, 2017)
Wiki (Dobusch et al. 2019)
Videos (Wenzel & Koch, 2018)
Communicatively
Constituting
Organizational Identity}
8. Blogging (Gegenhuber & Dobusch, 2017)
Crowdsourcing (Stieger et al., 2012)
Multiplayer Game (Aten & Thomas, 2017)
Wiki (Dobusch et al. 2019)
Videos (Wenzel & Koch, 2018)
Communicatively
Constituting
Organizational Identity}
12. Strategy Blogging
management tools […]. Today Buffer might be better known for how much it reveals about its own salaries, revenues, and key
metrics” (BDB#15 inc, 2014). Interestingly, most reports on the venture’s openness also include an endorsement for the
venture’s role in the marketplace by at least briefly explaining what kind of venture it is and what it does.
Figure 4 shows the development of various kinds of media endorsements (support for the venture and product versus
support for ventures’ openness) over time.
This analysis supports our interpretation that the media responds to the emphasis on broadcasting in the growth phase.
Figure 4. Comparative analysis of media endorsementSource: Gegenhuber &
Dobusch, 2017: 349
Over time: openness
became the
the story
13. Strategy Blogging
management tools […]. Today Buffer might be better known for how much it reveals about its own salaries, revenues, and key
metrics” (BDB#15 inc, 2014). Interestingly, most reports on the venture’s openness also include an endorsement for the
venture’s role in the marketplace by at least briefly explaining what kind of venture it is and what it does.
Figure 4 shows the development of various kinds of media endorsements (support for the venture and product versus
support for ventures’ openness) over time.
This analysis supports our interpretation that the media responds to the emphasis on broadcasting in the growth phase.
Figure 4. Comparative analysis of media endorsementSource: Gegenhuber &
Dobusch, 2017: 349
Inherent
identity
communicaton
transparent
responsive
digital
14. Strategy Multiplayer Game
The Navy, a highly bureaucratized
organization
…
the Massively Multiplayer Online War
Game Leveraging the Internet
(MMOWGLI) crowdsourcing website
“
Aten & Thomas (2017;
emphasis added)
17. Crowdsourcing Strategy
The platform could then be further improved by putting the impact more in the fore-
ground and allowing an effective organization of discussions by impact factor.
Introduction of the DialogTage Project
FIGURE 1. Thread Overview
Democratizing Strategy: How Crowdsourcing Can Be Used for Strategy Dialogues
Source: Stieger et al.
(2012: 54)
Dobusch et al. (2019)
INTERNAL EXTERNAL
18. Crowdsourcing Strategy
The platform could then be further improved by putting the impact more in the fore-
ground and allowing an effective organization of discussions by impact factor.
Introduction of the DialogTage Project
FIGURE 1. Thread Overview
Democratizing Strategy: How Crowdsourcing Can Be Used for Strategy Dialogues
Inherent
identity
communicaton
participatory
interested
exceptional
participatory
open
different
20. Quelle: David Lerner, https://en.wikipedia.org/wiki/File:Internet_troll.jpg, http://creativecommons.org/licenses/by-sa/3.0/
Strategy and Strategic Communication
Digitalizing strategy
communication
>> changing
organizational identity
IIIOpenness of digital
strategy communication
>> internal and external
audiences in an image-
identity-nexus
22. References
‣ Dobusch, L., Dobusch, L., & Müller-Seitz, G. (2019). Closing for the benefit of openness? The case of
Wikimedia’s open strategy process. Organization Studies, 40(3), 343-370.
‣ Dobusch, L., Kremser, W., Seidl, D., & Werle, F. (2017). A communication perspective on open strategy
and open innovation. Managementforschung, 27(1), 5-25.
‣ Heimstädt, M. (2017). Openwashing: A decoupling perspective on organizational
transparency. Technological Forecasting and Social Change, 125, 77-86.
‣ Stieger, D., Matzler, K., Chatterjee, S., & Ladstaetter-Fussenegger, F. (2012). Democratizing Strategy:
How Crowdsourcing Can Be Used for Strategy Dialogues. California Management Review, 54, 44-69.
‣ Whittington, R., Cailluet, L., & Yakis-Douglas, B. (2011). Opening Strategy: Evolution of a Precarious
Profession. British Journal of Management, 22(3), 531-544.
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