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Adapting the COMPSTAT
    Model of Disorder
 Management to the Small
Residential College Campus
                     Presented by:
                     D. Eric Lassahn
                     &
                     Thomas A. Rambo
                     March 29, 2009
Objectives:
 Become familiar with the COMPSTAT model of
   disorder management and how it can be applied on a
   small residential campus.

 Gain exposure to a model for effective collaboration
   between various departments on and off campus.

 Discuss how accountability plays a role in program.

 Understand how outcomes can be measured and
   assessed.
Adapting the COMPSTAT Model
            of Disorder Management to the
           Small Residential College Campus
Featured in the books “Fixing Broken Windows” and “The
  Tipping Point”

Theory based on addressing small details in an effort to
  prevent larger problems.

Susquehanna University formalized process in Spring 2006.
Brief History
 COMPSTAT     is a management process for crime
   analysis.

 Developed by the New York City Police Department in
   1998.

 Information collected and analyzed in a way that allows
   police to better inform their efforts and focus
   resources.

 A goal is to have the highest impact on the reduction of
   crime and disorder.
Law Enforcement Application
 Statistical information is the basis for weekly
   meetings where management team plan and
   coordinate efforts.

 Data reveals “Hot Spots” for serious crime and other
   quality of life issues.

 District leaders responsible for tactical plans to
   combat issues.
COMPSTAT Adaptation at
         Susquehanna University
 Street crime and disorder low.
 Most incidents occurring in residence halls.
 Need to address vandalisms, thefts, alcohol issues.
 Public Safety, Residence Life, Facilities
       Management, Campus Activities, Student
       Conduct all addressing issues on individual
       basis.
 Weekly meetings to collaborate responses based on
       data. Reporting on results.
 ResStat is born.
Organization of Meetings

 A leader or facilitator of the process is key.

 Representatives from stakeholder departments
   have decision making authority.

 Meetings are formal and minutes are taken.
Who Attends?
      On-Campus Stakeholders

 Public Safety
 Residence Life
 Facilities Management
 Student Conduct
 Campus Activities
 Counseling Center
 Greek Life
 Multicultural Affairs
Who Attends?
   Off-Campus Stakeholders

 Local Police and/or Fire Departments

 Town-Gown Representatives

 Chamber of Commerce Representatives
Meetings
 A representative from every area may not be
   required at every meeting.

 Issues of confidentiality are considered.

 Tempo is upbeat.

 Topics are focused.
Accountability
 Participants report back on actions taken and are
   responsible for follow-up.

All departments provide appropriate support for issues
  addressed in meetings.

 Collaboration and information sharing is critical to
   achievement of desired results.

 Each department is responsible for results.

 Personnel evaluation issues may be noted for continued
   lackluster performance.
Results
   Summary of trends

 Enhanced collaboration

 Improved efficiency

 Reduction in crime and disorder

 Cost to institution reduced

 Satisfaction of community

 Improved morale
Incidents in Residence Halls Reported to DPS




250

200

150
                                          Residence Hall
                                          Incidents
100

50

 0
      2005   2006     2007    2008
Disciplinary Incidents Reported to DPS




300

250

200

150                                      Disciplinary
                                         Incidents
100

50

 0
      2005   2006   2007    2008
Part 1 Crimes Reported to DPS




39
38
37
36
35
                                      Part I Crimes
34
33
32
31
     2005   2006   2007   2008
Part I & II Crimes Reported




60

58

56

54
                                     Total Offenses
52

50

48
     2005   2006   2007   2008
Fall Damage Costs

       $16,000.00


       $14,000.00


       $12,000.00


       $10,000.00
                                                           Total Damages
Cost




        $8,000.00


        $6,000.00
                                                           Attributable Damages
        $4,000.00


        $2,000.00


            $0.00
                    2005       2006          2007   2008
                                      Year
Spring Damage Costs

       $25,000.00



       $20,000.00



       $15,000.00
                                           Total Damages
Cost




       $10,000.00
                                           Attributable
                                           Damages

        $5,000.00



            $0.00
                    2006    2007    2008
                            Year
Conclusion
 Susquehanna University has experienced some success
   with this process.

 This process should supplement what is already done
   on a daily basis.

 Campus environment may change.

 Some institutions may experience resistance to
   participation.

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RES-STAT

  • 1. Adapting the COMPSTAT Model of Disorder Management to the Small Residential College Campus Presented by: D. Eric Lassahn & Thomas A. Rambo March 29, 2009
  • 2. Objectives:  Become familiar with the COMPSTAT model of disorder management and how it can be applied on a small residential campus.  Gain exposure to a model for effective collaboration between various departments on and off campus.  Discuss how accountability plays a role in program.  Understand how outcomes can be measured and assessed.
  • 3. Adapting the COMPSTAT Model of Disorder Management to the Small Residential College Campus Featured in the books “Fixing Broken Windows” and “The Tipping Point” Theory based on addressing small details in an effort to prevent larger problems. Susquehanna University formalized process in Spring 2006.
  • 4. Brief History  COMPSTAT is a management process for crime analysis.  Developed by the New York City Police Department in 1998.  Information collected and analyzed in a way that allows police to better inform their efforts and focus resources.  A goal is to have the highest impact on the reduction of crime and disorder.
  • 5. Law Enforcement Application  Statistical information is the basis for weekly meetings where management team plan and coordinate efforts.  Data reveals “Hot Spots” for serious crime and other quality of life issues.  District leaders responsible for tactical plans to combat issues.
  • 6. COMPSTAT Adaptation at Susquehanna University  Street crime and disorder low.  Most incidents occurring in residence halls.  Need to address vandalisms, thefts, alcohol issues.  Public Safety, Residence Life, Facilities Management, Campus Activities, Student Conduct all addressing issues on individual basis.  Weekly meetings to collaborate responses based on data. Reporting on results.  ResStat is born.
  • 7. Organization of Meetings  A leader or facilitator of the process is key.  Representatives from stakeholder departments have decision making authority.  Meetings are formal and minutes are taken.
  • 8. Who Attends? On-Campus Stakeholders  Public Safety  Residence Life  Facilities Management  Student Conduct  Campus Activities  Counseling Center  Greek Life  Multicultural Affairs
  • 9. Who Attends? Off-Campus Stakeholders  Local Police and/or Fire Departments  Town-Gown Representatives  Chamber of Commerce Representatives
  • 10. Meetings  A representative from every area may not be required at every meeting.  Issues of confidentiality are considered.  Tempo is upbeat.  Topics are focused.
  • 11. Accountability  Participants report back on actions taken and are responsible for follow-up. All departments provide appropriate support for issues addressed in meetings.  Collaboration and information sharing is critical to achievement of desired results.  Each department is responsible for results.  Personnel evaluation issues may be noted for continued lackluster performance.
  • 12. Results Summary of trends  Enhanced collaboration  Improved efficiency  Reduction in crime and disorder  Cost to institution reduced  Satisfaction of community  Improved morale
  • 13. Incidents in Residence Halls Reported to DPS 250 200 150 Residence Hall Incidents 100 50 0 2005 2006 2007 2008
  • 14. Disciplinary Incidents Reported to DPS 300 250 200 150 Disciplinary Incidents 100 50 0 2005 2006 2007 2008
  • 15. Part 1 Crimes Reported to DPS 39 38 37 36 35 Part I Crimes 34 33 32 31 2005 2006 2007 2008
  • 16. Part I & II Crimes Reported 60 58 56 54 Total Offenses 52 50 48 2005 2006 2007 2008
  • 17. Fall Damage Costs $16,000.00 $14,000.00 $12,000.00 $10,000.00 Total Damages Cost $8,000.00 $6,000.00 Attributable Damages $4,000.00 $2,000.00 $0.00 2005 2006 2007 2008 Year
  • 18. Spring Damage Costs $25,000.00 $20,000.00 $15,000.00 Total Damages Cost $10,000.00 Attributable Damages $5,000.00 $0.00 2006 2007 2008 Year
  • 19. Conclusion  Susquehanna University has experienced some success with this process.  This process should supplement what is already done on a daily basis.  Campus environment may change.  Some institutions may experience resistance to participation.