1. TechnologySupport Specialist, INFOSYS
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Kulkarni Pawn Kumar
Address: H.No.:3-10-85/c/1, GhokleNagar, Ramanthapur, Hyderabad- 13
Phone: 91- 9553528882, 8142447752
Email: kpawan25@hotmail.com
12½ Years’ Experience, which includes 8yrs of Sourcing and Procurement operation& Project
Management, work in SAP CRM.
Client worked: McKesson, Unilever, Caterpillar (Infosys) Nissan Automotive (Genpact).
A R E A S O F E X P E R T I S E
Operations Mgmt. ♦Training ♦ Process transition
PROFESSIONAL EXPERIENCE:
1. INFOSYS – Hyderabad January 2009- till date
Technology support Specialist. (SME) Operations
Span of Control:
 30 Process Associates
 Business QA
 Business Trainer
 Sr. Process Associate
Job Profile 1: Projects handling: PROCUREMENT OPERATIONS AND PROJECT
MANAGEMENT
Working as offshore Project manager, working with senior management and taken initiatives on
the opportunities whichever comes to me. Worked with biggest client like McKesson, Kraft,
Diageo and now Unilever, Target India. They are all into SAP Implementation Projects
I have been working and part of ERP systems where all the stages like Initiation, Planning,
Execution, controlling and closure of the Projects. Includes Purpose, objectives, budget
estimate, Plan deliverables with quality, approvals on key deliverables, issue resolutions, team
feedback and post implementation review and also worked with the team to know the SDLC
stages (requirement analysis, design, implementation, testing, Evolution).
PMO Itself is a learning organization where building relationship with clients & project Team
members
I Play a PM role and below are the Activities I play in operation management.
1. Working in backend SAP CRM web Tools like Infy CRM/Ciara, DPS, Order Management
system, ALCON, PBS,TMS , IPM+, ECMS & E-procurement
2. As per the staffing agreed with client , Do the allocations as per the roles and rates
3. Work closely with Team members where they are submitting DART and to know how
much they entering the efforts , depends on that quality tool will be updated (IPM+)
4. Part of CMMI level 3-5 assessment in the projects with Quality Team.
5. Prepare monthly milestone report and yearly closure Metric report for Implementation
Projects.
6. Get in touch with Team to know the status on defects and Reviews.
7. Working with Internal & external stake holders like vendor , Finance and Purchase team
for hiring the external employees like sub con.(ECMS & E-procurement Tool)

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8. Part of negotiating of billing rate on the Hiring a sub cons
9. Generate GRN’s to vendor on the basis of Time sheet approved from Client.
10. Monthly follow up on the Time sheet for the Invoicing to the client and same way look at
the Payment done to vendor on the hired sub cons in time.
11. Using SAP ECC production support modules to know the status of subcon PO’s generated
correct or not.
12. Working with higher management to get the approvals on Key deliverables.
13. Part of Projects delivered within scope, schedule, budget and quality standards approved
by the higher management.
14. Also take care of Knowledge Transitions to current Unit Team me mbers on the PMO
service line.
15. In spite of full length Activities, I take an initiative for my current Unit team members
to get project allocated for them so that they can learn on the PMO service line.
Job profile 2:
And also worked as a Buyer role for client Caterpillar Inc., United States of North America in
(procurement operations) purchasing department. Caterpillar is listed (Fortune 500 company)
manufacturing of Heavy earth moving equipment’s, which used for the constructions of the
houses. Handledfirst transition as well as (Procurement Operations) purchasing department.
Coordinating with suppliers and Site buyers in order to fulfilling the request for the client-
PO processing: Buyer parts relationships maintenance. Analyzing Purchase requests.
Issuing RFQs to the suppliers on the basis ofrequest. Follow up with the supplier in order to get
quotes in the system.After getting quotes, issue Purchase orders on buyers request and
Coordination with supplier to get the material in time and at the same time coordinate with
accounts department to release the payment for the supplier. Involved in selecting the best
product that meets the requirements in terms of price, quality, lead time and service after
sales. Maintaining MIS. Working in (mainframes) CICS.
Responsibilities and Achievements.
 Awarded with Extra Miller with Ramp awards for the continuously from 2009-2014.
 Suggesting for action plan on bottom performers and recommend for retraining sessions,
if required.
 Working closely with Team members of the assigned Trans Work Team to ensure a team
approach, high morale and strict adherence to company values.
 Train the Team members whoever is allocated in my Team.
 Performing transactional work in the Global Transaction Center at high efficiency and
accuracy. This will include significant voice interaction with US clients.
 Coordinate with the team of 30 members to ensure that they get good motivation
towards the quality of the work.

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2. GENPACT,Hyderabad
Process Developer: Purchasing Analyst. 2007 Nov-Oct 2008
Genpact (formerly GE- CAPITAL) is a leading provider of business services and
technology solutions is owned jointly by “GE” is listed Fortune 500 Company).
 Job Profile: Worked for Nissan North- America in (Direct & Indirect Procurement
Operations) purchasing department
Dash Board &Electrical components: Indirect Procurement:
 Worked in SAP application as end user in (Material Management ) MM
 Analyzing the purchase requisitions
 Segregate and consolidate the Purchase Requisition
 Sending the quotation to the suppliers
 Follow-up with the suppliers for pricing & solving different issues related to item descriptions,
unit of measures and billing
 Interacting with the buyers & engineers for different issues
 Amending the purchase order for price increase
 Create the Contracts for new vendors and add the parts in existing contracts so that manual
PO creation process will reduce.
 Updating the supplier data base
 Creating and Amending H.P PO’s based on the request from all the departments & plant for
the following commodities:
 Communications Equipment (Voice, Data, Switches, Cabling, etc.)
Dash Board &Electrical components: Direct Procurement:
 PO processing: Buyer parts relationships maintenance.
 Issuing Temporary purchase order.
 Issuing RFQs to the suppliers on the basis of buyer’s request.
 Follow up with the supplier in order to get quotes in the system.
 Negotiate with the supplier to get better price
 Amend the purchase order for price increase.
 Accept bids by checking the prices provided by the buyers.
 Print PO s for the bid accepted.
 Responsible for the after sales parts. Maintaining MIS worked in SAP application as end
user in (Material Management) as well as CICS (Mainframe)
Responsibilities.
 Attend management review meetings Weekly/Monthly with the reporting managers to
know the team’s performance.
 Helping the Managers in preparing the dash board with respect to Operations SLA
 Attend meetings along with reporting managers and keep updated U.S Clients on various
operations/business statuses.
 Interact with the process team in getting process related clarifications from the US
counterpart.

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3. FIRST INDIAN CORPORATION
(First American Corporation). Hyderabad
Research Analyst (Data Trace Dept.): August 2006–November 2007.
It is a leading provider of offshore transaction, technology and analytics services for
the real estate information and mortgage industries in U.S.A.
Job Profile:
 Daily verifying the Document Fee number, stamp details recording date details of the
parties such as all type of Document such as Mortgages, deeds, power of Attorney etc.,
after the initial entry of data in the specialized software such Net term (which is Unix
based).
 Identifying the errors occurred in the primary level of data processing and giving
feedback to the associates in a excel format file to maintain their quality standards.
Finally submitting verified data to the team leader for further processing such as
quality.
 Maintain the quality of work done by data entry department and about the properties
that were in the United States, using different tools and databases.
 The queries were discussed on day to day basis with the clients in US and with their
instructions the team members are updated to maintain the work reports of the team,
scan responses (feed back) of the quality are maintained and mail the same reports to
the operations Manager.
4. KRANTHI MARKETING SERVICES- Hyderabad
(Marketing Executive) August 2004 - June 2006
Kranthi Marketing Services is a manufacturer, distributor of black, white instructional
boards, markers and other stationary supplies.
Job Profile:
 Handled dealer development.
 Explain product to the Customer
 Interact directly with customer at Dealer Level
 Responsible for collection & financial status reporting to management.
 Handled institutional sales.
EDUCATIONAL QUALIFICATION:
 MBA from NIBM (Chennai). 2008 Distance Education
 Completed my BCom from Osmania University, Hyderabad in the year 2004.
 Completed my (10+2) from Oxford College, Hyderabad in the year 1998.
 Completed my SSC, Hyderabad , in the year 1995

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KEY SKILLS:
 Self motivated independent and willing to perform Multiple Active tasks.
 Hardworking and willing to take up new responsibilities.
TECHNICAL SKILLS:
Quite convenient with MS Office, SAP MM &CRM as a End user tool,
PERSONAL PROFILE
DATE OF BIRTH : August 01, 1979
MARITAL STATUS : Married
LANGUAGE KNOWN : English, Hindi, Telugu, and Kannada.
NATIONALITY : Indian
DECLARATION
I hereby declare that the information furnished above is true and precise to my knowledge. In
case of my selection to your organization, I promise that I shall dispatch my duties at the
earliest and to the utmost satisfaction of my superiors.
PLACE: Hyderabad
DATE: K. PAWAN KUMAR

6. TechnologySupport Specialist, INFOSYS
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Cover letter for Project management and Procurement Operations.
Dear Sir/Madam
The attached resume is presented for your consideration regarding the position.
My qualifications represent a background of increasingly important assignments within
organizations. These experiences have given me the opportunity to make many profitable
contributions in a number of functional areas.
My required compensation is 10 Lacs P.A
As the enclosed resume simply summarizes my capabilities and career history, there is
considerably more to relate. I would appreciate the opportunity to meet with you personally to
specifically discuss what I could do for your organization.
Please feel free to contact me at the above address, or phone number.
Thank you for your consideration, I am looking forward to your reply.
Yours truly,
Pawn Kumar