PPT ON FRONT OFFICE IN A HOTEL

2. • I would like to thank MRS RASHMI MAM ,who gave
me the golden opportunity to do this wonderful
project on the HOSPITALITY ASSIGNMENT. This
assignment helped me in doing a lot of Research and
gain lots of information about the hotel. I am really
thankful to her.

3. INDEX
1. INTRODUCTION TO HOSPITALITY
2. DEFINE HOTEL
a) Importance
b) Revenue
3. COMPARISON BETWEEN DOMESTIC AND INTERNATIONAL HOTEL
4. PHOTOGRAPHY – EXTERIOR & INTERIOR
5. LOCATION
6. FOUNDER & BRIEF HISTORY
7. INTRODUCTION
8. TYPE OF FACILITIES AND AMENITIES
9 . ROOM TYPES AND TARIFF

4. INDEX
10. RESTAURANTS
11. BANQUETS
12. BRANDS
13. CONCLUSION
14. BIBLIOGRAPHY
15. THANK YOU

5. • HOSPITALITY is defined as taking care of your guests and
anticipating their needs.
• The word ‘HOSPITALITY’ is derived from the Latin word
‘HOSPES’ which means host, guest or stranger.
• The hotel industry is commonly referred as the
hospitality industry.

6. • A HOTEL can be defined as an establishment which provides
a person with accommodation, food and beverages,
services and facilities, provided the person ready to pay for
it and also that the person must be in a fit state to receive
whatever the hotel provides.

7. HOTEL :
• Providing employment and income
• Source of foreign exchange earnings
• Preservation of national heritage and environment
• Developing infrastructure
REVENUE :
1. Limited inventory: There are a fixed amount of rooms for sale
2.Perishable resources: Unsold rooms perish every single night
3. Customer demands : Guests are willing to pay different prices

8. DOMESTIC HOTEL INTERNATIONAL HOTEL

9. DOMESTIC HOTEL
• WelcomHotel Dwarka,
Plot No 3, Sector 10
District Centre
Dwarka, New Delhi-
110075
India
INTERNATIONAL HOTEL
• Emirates Palace,West
Corniche Road - United
Arab Emirates

10. INTERIOR EXTERIOR

11. • ITC Hotels is one of largest hotel chains in the Country with over
100 hotels across 70 destinations.
• Symbolized by its distinctive ‘Namaste’ logo, ITC Hotels
integrated India’s fine tradition of hospitality with globally
benchmarked services.
• The group has joined hands with Starwood Hotels to strengthen
its international marketing base.

12. • Yogesh Chander Deveshwar is the founder of ITC welcome group
hotel.
• On October 18, 1975, ITC started its hotel division, with the
opening of its first hotel – ‘Chola Sherton’ in Chennai.
• ITC Hotels recently tied up with RP Group Hotel & Resorts to
manage 5 hotels in Dubai and India under ITC Hotels’ 5-star
‘WelcomeHotels’ brand and the mid-market to upscale ‘Fortune’
brand.

13. Room type Facilities Nightly price per person
DELUXE ROOM • King/twin sized bed available
• Daily Newspaper
• Screening of all external phone
calls by WelcomAssitance
Rs. 7,000 onwards
EXECUTIVE ROOM • Twin / King bed
• Access to Swimming Pool and
Fitness Center
• In-room breakfast
Rs. 8,500 onwards
STUDIO SUIT • King sized bed available
• Personalized check-in and check-
out
• Buffet Breakfast at the coffee
shop
Rs. 15,000 onwards

14. • Bar/lounge
• Shopping centre shuttle (surcharge)
• 24-hour front desk
• Business centre
• Free self parking
• Dry cleaning/laundry service
• Free valet parking
• Limo or Town Car service available
• Outdoor pool 1

15. SHANGHAI CLUB
PAVILION 75
K & K

16. • It has banquet halls with different
capacities to select from. ITC
Welcome Dwarka is one of the
best banquet halls in Dwarka. The
venue has Gateway that can be a
nice choice for some fun pre-
wedding functions and the
Viceroy would be best for an
intimate wedding and also grand
reception.

20. • Emirates Palace is located in the cosmopolitan city of Abu Dhabi,
the capital and largest emirate in the United Arab Emirates.
• Set in 85 hectares of landscaped gardens, this palatial,
beachfront hotel is 4 km from both the Marina Mall and the Qasr
al-Hosn fort.
• Other amenities include adventure and leisure pools, a kids'
club, jogging and cycling trails, a spa and 2 fitness centres
• The hotel has a private beach and a marina. Bike rentals, yoga
sessions and camel rides are available.

21. • The Emirates Palace is a luxury hotel in Abu Dhabi, United Arab Emirates operated
by Kempinski and opened in February 2005
• The building was designed by WimberYl Allison Tong and Goo (WATG). The
Construction started in December 2001 and the hotel opened its gates in February
2005.
• It is the third most expensive hotel ever built. After The Cosmopolitan of Las
Vegas in Las Vegas and the Marina Bay Sands in Singapore
• The design of the hotel aims to incorporate traditional Arabian elements such as the
grand dome and 114 smaller domes spread over the building.

22. • Coral Room - Starting at INR 24,505 / night
• Pearl Room - Starting at INR 26,373/ night
• Diamond room - Starting at INR 30,105 / night
• Khaleej Suite - Starting at INR 82,121 / night
• Khaleej Deluxe Suite -Starting at INR 1,00,785/ night

23. • Type : 5star hotel
• AMMENITIES :
Free Wi-Fi ,Free parking ,Outdoor pool, Laundry service
,Business centre ,Room service ,Kid-friendly ,Restaurant ,Hot
tub ,Fitness centre
• FACILITIES : kid camp at the place , two swimming pools
,camel riding ,fitness & well being , concierge service ,
summer maintenance at the place, Limousine services,
Buttler service , place lounge etc

24. • LAS BRISAS
• LE VENDOME
• MAWAL, AUTHENTIC LEBANESE
CUISINE
• MEZZALUNA ITALIAN RESTAURANT
• SAYAD SEAFOOD RESTAURANT
• MEZLAI EMIRATI RESTAURANT
• BBQ AL QASR, BEACH SIDE DINING
HAKKASAN
• CASCADES
MAWAL
HAKKASAN

25. • Every wedding is uniquely
special, but an Emirates Palace
wedding is exceptional. Picture
a breathtaking ballroom ornate
with marble and gold, blending
timeless architectural features
with modern design, or 85
hectares of manicured gardens
and elegant terraces offering
the most glamorous venues for
weddings in the UAE.

26. • I would like to conclude that through this task I have learned many
things about hotel and hospitality. I also learned about the different
department of the hotels. By all this, I would like to prefer EMIRATES
PALACE hotel as it is one the best hotel in Abu Dhabi. It also provides
different types of facilities and services for an enjoyable stay like two
swimming pool with temperature control, kid camp, and outdoor games,
etc.

27. • http://www.businessdictionary.com/definition/hotel.html
• http://blog.fuertehoteles.com/en/hotels/close-personal-treatment-in-hotels/
• https://www.kempinski.com/en/abudhabi/emirates-palace/
• https://weddingz.in/delhi/the-royal-plaza-connaught-place/
• https://www.kempinski.com/en/abudhabi/emirates-palace/rooms-and-suites/
• https://www.slideshare.net/jitin_8802203514/ppt-on-hospitality