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Mergers and Acquisitions in pace with emerging knowledge
                                    Economy


                                         Kishan .A
                                Dhruva College of Management
                Email id: kishan_aditya@yahoo.co.in, Ph no: (M) 09966250809

                                      Megha Bassi
                              Dhruva College of Management
               Email id: megs_best2004@yahoo.co.in, ph no: (M) 09885515525



                                            Abstract

        The break out of Industrial revolution in the late 18th century, manual labor and animal-
based economy was replaced by machine-based manufacturing. The emphasis on human capital
and intellectual capital is gaining importance in any business model in the present knowledge
economy .The sustenance and development of intellectual capital is closely related to the
creation and maintenance of competitive advantage in the knowledge economy. This has led
many organizations to consider mergers and strategic alliances to strengthen their intellectual
capital and resources.

       In India recent trends in the mergers and acquisitions show that major companies are
constantly on prowl for small companies with good intellectual capital that will enhance their
intellectual capital. This is operation in all the sectors.

       The paper focuses on the recent trends in the mergers that took place in India, where the
business models are restructured in accordance with the emerging knowledge economy
demands.



Introduction

       After an era of seclusion and isolation India opened its arms to the world in 1991 though

it’s revised economic policies, since then the country is in continues stride towards being a more

open economy, and it is increasingly integrating with the global economy. The concept of
globalization has been well equipped in economic policies of the country for revamping the

country’s image on the globe. With a rapid development in Manufacturing, services and

Research & Development the country’s future prospects look inevitable.


       Globalization blessed India with a worldwide presence, let it be in the areas of

Commodities market, FMCG, pharrma, Information Technology, or in Telecommunications.

Globalization    bought in new insights of different markets worldwide, in a global marketplace

where consumers are overwhelmed by choice, as markets emerging with vanishing boundaries

among the different markets on the globe. Products and services of customer choice are available

at finger click with the outbreak of Internet and in vogue technologies assisting it. Utilizing the

trends tactically India is emerging as a powerful nation, in the world.


       The nation is in a transformation where in there is a shift in focus towards production and

management of knowledge and building in-house knowledge and capabilities that would serve

the requirements of emerging Knowledge Economy.


The Emerging Knowledge Economy

       The phrase knowledge economy was coined by Peter F. Drucker in the year 1966 in his

book “Age of Discontinuity”. Knowledge economy refers to an economy of knowledge focused

on production and management of knowledge in creation of value. It refers to the use of

knowledge technologies such as knowledge engineering and knowledge management to produce

economic benefits. In a knowledge economy, knowledge is a product, knowledge is a tool, and

the key stress is on creating knowledge that would lead to a value creation. The implication of

the knowledge economy is that there is no alternative way to prosperity than to make learning

and knowledge-creation of prime importance. The break out of Industrial revolution in the late
18th century, manual labor and animal-based economy was replaced by machine-based

manufacturing. The emphasis on human capital and intellectual capital is gaining importance in

any business model in the present knowledge economy.


         “The concept supports creation of knowledge by organizational employees and helps and

encourages them to transfer and better utilize their knowledge that is in line with organizational

goals”


         In a knowledge economy the organization’s emphasis is on human capital and intellectual

capital where in developing and sustenance of intellectual capital is closely related to the creation

and maintenance of competitive advantage in the knowledge economy. Drucker in his book

described the difference between the traditional Manual worker and the knowledge worker, a

manual worker who works with his hands and produces goods or services. In contrast, a

knowledge worker works with his or her head not hands, and produces ideas, knowledge, and

information for organizations success.


         Knowledge has become a valuable asset A firm's intellectual capital i.e. Employees'

knowledge, brainpower, know-how, and processes, as well as their ability to continuously

improve those processes has become a source of gaining competitive advantage.


Over the last decade we have seen the emergence of an economy in which the digital component

has become a constant presence in all areas of knowledge. In the digital world, characterize and

dominated by a complex connectivity, value assumes a complex meaning, which is strongly

distinct from that used in the traditional economy. There are new business concepts, new
strategies based on innovation, new mechanisms to create value, with more of human resource

involvement and intellect adding to it.


   The various driving forces that are changing the rules of business and national

competitiveness are,


 Globalization markets and products are more global.

 Information technology which is related to the following

           Information/Knowledge Intensity: Efficient production relies on information and

            know-how; over 70 per cent of workers- in developed economies are information

            workers many factory workers use their heads more than their hands.

           New Media: New media increases the production and distribution of knowledge

            which in turn, results in collective intelligence. Existing knowledge becomes much

            easier to access as a result of networked data-bases which promote online interaction

            between users and producers.

           Computer networking and Connectivity : Developments such as the Internet bring

            the "global village" ever nearer.


It can be argued that the knowledge economy differs from the traditional economy in several key

respects:


      The economics are not of scarcity, but rather of abundance. Unlike most resources that

       deplete when used, information and knowledge can be shared, and actually grow through

       application.

      The effect of location is either
o      Diminished, in some economic activities: using appropriate technology and

              methods, virtual marketplaces and virtual organizations that offer benefits of

              speed, agility, round the clock operation and global reach can be created.

       o      By the creation of business clusters around centers of knowledge, such as

              universities and research centers. However, clusters already existed in pre-

              knowledge economy times.

   Laws, barriers, taxes and ways to measure are difficult to apply on solely a national basis.

    Knowledge and information "leak" to where demand is highest and the barriers are

    lowest.

   Knowledge enhanced products or services can command price premiums over

    comparable products with low embedded knowledge or knowledge intensity.

   Pricing and value depends heavily on context. Thus the same information or knowledge

    can have vastly different value to different people or even to the same person at different

    times.

   Knowledge when locked into systems or processes has higher inherent value than when it

    can "walk out of the door" in people's heads.

   Human capital — competencies — are a key component of value in a knowledge-based

    company, yet few companies report competency levels in annual reports. In contrast,

    downsizing is often seen as a positive "cost cutting" measure.

   Communication is increasingly being seen as fundamental to knowledge flows. Social

    structures, cultural context and other factors influencing social relations are therefore of

    fundamental importance to knowledge economies.
India the Emerging Knowledge Hub

       In the year 2008 India with a staggering 51 percent of its population of 1.1 billion people

below the age of 25 and two-thirds under 35.is rich in its human resources, the Indian companies

are concentrating more on increasing their employee base which would lead to the enhancement

of intellect within the company. Wipro and Infosys, for instance, are putting in place several

processes and methodologies to harness the wealth of knowledge they possess. A number of

Indian pharmaceutical firms have achieved high levels of success globally in product and process

development. They are competing effectively in the generic pharmaceutical markets of the USA

and Europe. They have progressively accumulated process development and manufacturing

capabilities which meet the stringent criteria of the US and European Union regulators, and have

also acquired drug "discovery" skills to a level which has gained some recognition from major

Western pharmaceutical companies. These companies main focus is on research development

these days. Every sector in India has its prime focus on enhancing their intellectual capital by

improving their quality employee base.


       Microsoft plans to shift its worldwide head quarters to India by the year 2010. The BPO

industry is expected to grow $ 100 billion in India by the year 2010.india is inching towards

becoming a R&D hub of Asia. The electronic major Whirlpool designs all its appliances for Asia

from India, Indian engineers’ in JACK WELCH TECHNOLOGY CENTER filed for 95 US

patents and another 125 patents are filed by Indian engineers working in TEXAS

INSTRUMENTS R&D wing India. India is growing in fast phase in every sector especially in

the education the country which pioneered the first university in the world (THAKSHASILA)

would indeed become a knowledge house sooner.
The urge for developing the in-house intellect companies are in continues prowl of

knowledge assets i.e.     Human assets, process innovation and know-how through different

strategies many organizations consider mergers and strategic alliances to strengthen their

intellectual capital and resources.


Mergers and Acquisitions the Leverage for Acquiring Knowledge Assets

       Mergers in India have led to a massive upsurge in the Indian economy. Numerous

companies in the auto sector, steel sector, cement sector, pharmaceutical sector, petrochemical

sector, and many more have experienced mergers with the global companies.


       In a merger, companies come together to combine and share their resources to achieve

common objectives. The shareholders of the combining companies often remain as joint owners

of combined entity; an acquisition is more of an arm’s-length deal, with one firm purchasing the

assets of another for a better performance of its operations.

       Mergers & Acquisitions offers tremendous opportunities for companies to grow and add

value to Shareholders wealth. It is a strategy for growth and expansion. Let us examine the trends

of mergers & acquisitions over the years.

1st merger wave (1897-1904) Merging for monopoly

     Underlying factors

        Technological developments

        Rapid economic expansion

        Corporation laws relaxed.

        Voluntary code of ethical behavior

     Characteristics of 1st merger wave
 Horizontal merger.

       Heavy manufacturing industries.




2nd merger wave (1916-1929) Merging for Oligopoly

 Underlying factors

       Post-World War I economic boom

       Lax margin requirements

       Technological developments

       Government encouraged firms to work together during WWI, maintained this policy

          in 1920s

 Characteristics of 2nd wave mergers:


       Produced fewer monopolies, rather oligopolies, vertical mergers, and conglomerates

          (usually related)

       Primary metals, petroleum products, food products, chemicals, and transportation

          equipment were the most active M&A industries

       Used significant proportion of debt to finance deals

       Investment banks played central role in financing (as in 1st wave)



3rd Merger Wave ( 1965-1969) Conglomerate Mergers

 Underlying Factors:
       Booming economy$$

       Rising stock prices

       High interest rates
 Tough antitrust enforcement

       Management science developments

       Financial manipulations

  Characteristics of 3rd wave:


       Primarily conglomerate mergers

       Some bidders smaller than targets

       Primarily equity-financed – investment banks did not play central role

       Aerospace most active industry, while industrial machinery, auto parts, railway

          equipment, textiles, and tobacco also active

       CEOs with vision to create conglomerates



4th Merger Wave (1981-1989) The Megamerger


 Underlying Factors


       Expanding economy

       Technological developments

       International competition

       Deregulation

       Increased pension fund assets

       Financial innovations

       Investment banking industry much more competitive

       Failure of conglomerates

 Characteristics of 4th wave
 Size and prominence of acquisition targets much greater than before.

       Oil and gas industries dominant in early 1980s, while pharmaceuticals most common

          in late 1980s; airlines and banking also common.

       Foreign takeovers became common

       Heavy use of debt to pay for acquisitions.

       Junk bonds.

       More hostile takeovers.




5th Merger Wave (1992-2000) Strategic restructuring

 Underlying Factors:


       Expanding economy, rising stock prices.

       Technological developments.

       Globalization.

       Deregulation.

 Characteristics of 5th wave:


       Emphasized longer-term strategy rather than immediate financial gains.

       More often financed with equity than debt.

       Consolidation in the telecommunications and banking industries.




      Now there is a shift in the inward essence of considering mergers and aquisitions the

underline concept is    improving knowledge assets for meeting the knowledge economy
requirements. For instance Microsoft's acquires an average of six companies a year. The

company has purchased more than ten companies a year since 2005, and acquired 18 firms in

2006, for enhancing its human assets for meeting the ever growing global requirements in

programming and IT.


       Let’s examine few mergers and acquisitions in recent years in India that enhanced their

employee base using mergers and acquisitions as a strategic tool.


Mergers and acquisitions in India which focused on enhancing their
knowledge base

    Wipro acquired Infocrossing in August 2007. The deal will give Wipro five data centers

       in the U.S. and approximately 900 employees, as well as access to Infocrossing's U.S.

       customers. After the acquisition, Wipro's IT infrastructure management practice will be

       1.5 to 2 times larger than its nearest peers, Tata Consultancy and HCL Tech. While this

       will enable the company to compete more effectively in larger IT management deals.

       This improved base ok knowledge workers in the company.

    Genpact acquired 90% stake of City BPO in October 2007. Adding an employee base of

       1800 to the company.

    Marketrx is being acquired by Cognizant, This acquisition expands Cognizant's

       capabilities in the analytics segment and broadens our service offerings for the life

       sciences industry while providing strong synergies with our existing business

       intelligence/data warehousing and CRM (customer relationship management) services

       with an added 1440 employees joined in the company.
 WNS acquired Marketics in March 2007 WNS to enhance knowledge services business,

       which provides market research, business & financial research and analytics services.


Many other alliances that pawed way for improving knowledge base in their organizations let it

are in pharrma, BPO, IT or any other where talent acquisition is inevitable for its growth.


Closing lines

       Corporate interests on reviewing the balance sheets of companies before forming

alliances with them has shifted towards analyzing the intellectual and knowledge assets of the

company as the success mantra in the present knowledge economy is accumulating intellect

rather than monetary Requirements.


References

   1. www.bpoindia.org

   2. Business line Monday dec 29 2008,Monday Oct 11 2004 www.businessline.com

   3. “Merger, Indian-Style: Buy a Brand, Leave It Alone” Wall Street Journal, 22 March 2008

   4. India meets the world, Accenture,, September 2006


   5. The urge to merge: more small to mid-sized companies consider M&A as a growth

       strategy

   6. Black Enterprise, August, 2004 by Bridget McCrea

   7. www.torys.com


   8. www.ejkm.com


   9. university of florida
10. www.google.com


11. www.wikipedia.com

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Mergers & acquisitions in knowledge economy.pdf

  • 1. Mergers and Acquisitions in pace with emerging knowledge Economy Kishan .A Dhruva College of Management Email id: kishan_aditya@yahoo.co.in, Ph no: (M) 09966250809 Megha Bassi Dhruva College of Management Email id: megs_best2004@yahoo.co.in, ph no: (M) 09885515525 Abstract The break out of Industrial revolution in the late 18th century, manual labor and animal- based economy was replaced by machine-based manufacturing. The emphasis on human capital and intellectual capital is gaining importance in any business model in the present knowledge economy .The sustenance and development of intellectual capital is closely related to the creation and maintenance of competitive advantage in the knowledge economy. This has led many organizations to consider mergers and strategic alliances to strengthen their intellectual capital and resources. In India recent trends in the mergers and acquisitions show that major companies are constantly on prowl for small companies with good intellectual capital that will enhance their intellectual capital. This is operation in all the sectors. The paper focuses on the recent trends in the mergers that took place in India, where the business models are restructured in accordance with the emerging knowledge economy demands. Introduction After an era of seclusion and isolation India opened its arms to the world in 1991 though it’s revised economic policies, since then the country is in continues stride towards being a more open economy, and it is increasingly integrating with the global economy. The concept of
  • 2. globalization has been well equipped in economic policies of the country for revamping the country’s image on the globe. With a rapid development in Manufacturing, services and Research & Development the country’s future prospects look inevitable. Globalization blessed India with a worldwide presence, let it be in the areas of Commodities market, FMCG, pharrma, Information Technology, or in Telecommunications. Globalization bought in new insights of different markets worldwide, in a global marketplace where consumers are overwhelmed by choice, as markets emerging with vanishing boundaries among the different markets on the globe. Products and services of customer choice are available at finger click with the outbreak of Internet and in vogue technologies assisting it. Utilizing the trends tactically India is emerging as a powerful nation, in the world. The nation is in a transformation where in there is a shift in focus towards production and management of knowledge and building in-house knowledge and capabilities that would serve the requirements of emerging Knowledge Economy. The Emerging Knowledge Economy The phrase knowledge economy was coined by Peter F. Drucker in the year 1966 in his book “Age of Discontinuity”. Knowledge economy refers to an economy of knowledge focused on production and management of knowledge in creation of value. It refers to the use of knowledge technologies such as knowledge engineering and knowledge management to produce economic benefits. In a knowledge economy, knowledge is a product, knowledge is a tool, and the key stress is on creating knowledge that would lead to a value creation. The implication of the knowledge economy is that there is no alternative way to prosperity than to make learning and knowledge-creation of prime importance. The break out of Industrial revolution in the late
  • 3. 18th century, manual labor and animal-based economy was replaced by machine-based manufacturing. The emphasis on human capital and intellectual capital is gaining importance in any business model in the present knowledge economy. “The concept supports creation of knowledge by organizational employees and helps and encourages them to transfer and better utilize their knowledge that is in line with organizational goals” In a knowledge economy the organization’s emphasis is on human capital and intellectual capital where in developing and sustenance of intellectual capital is closely related to the creation and maintenance of competitive advantage in the knowledge economy. Drucker in his book described the difference between the traditional Manual worker and the knowledge worker, a manual worker who works with his hands and produces goods or services. In contrast, a knowledge worker works with his or her head not hands, and produces ideas, knowledge, and information for organizations success. Knowledge has become a valuable asset A firm's intellectual capital i.e. Employees' knowledge, brainpower, know-how, and processes, as well as their ability to continuously improve those processes has become a source of gaining competitive advantage. Over the last decade we have seen the emergence of an economy in which the digital component has become a constant presence in all areas of knowledge. In the digital world, characterize and dominated by a complex connectivity, value assumes a complex meaning, which is strongly distinct from that used in the traditional economy. There are new business concepts, new
  • 4. strategies based on innovation, new mechanisms to create value, with more of human resource involvement and intellect adding to it. The various driving forces that are changing the rules of business and national competitiveness are,  Globalization markets and products are more global.  Information technology which is related to the following  Information/Knowledge Intensity: Efficient production relies on information and know-how; over 70 per cent of workers- in developed economies are information workers many factory workers use their heads more than their hands.  New Media: New media increases the production and distribution of knowledge which in turn, results in collective intelligence. Existing knowledge becomes much easier to access as a result of networked data-bases which promote online interaction between users and producers.  Computer networking and Connectivity : Developments such as the Internet bring the "global village" ever nearer. It can be argued that the knowledge economy differs from the traditional economy in several key respects:  The economics are not of scarcity, but rather of abundance. Unlike most resources that deplete when used, information and knowledge can be shared, and actually grow through application.  The effect of location is either
  • 5. o Diminished, in some economic activities: using appropriate technology and methods, virtual marketplaces and virtual organizations that offer benefits of speed, agility, round the clock operation and global reach can be created. o By the creation of business clusters around centers of knowledge, such as universities and research centers. However, clusters already existed in pre- knowledge economy times.  Laws, barriers, taxes and ways to measure are difficult to apply on solely a national basis. Knowledge and information "leak" to where demand is highest and the barriers are lowest.  Knowledge enhanced products or services can command price premiums over comparable products with low embedded knowledge or knowledge intensity.  Pricing and value depends heavily on context. Thus the same information or knowledge can have vastly different value to different people or even to the same person at different times.  Knowledge when locked into systems or processes has higher inherent value than when it can "walk out of the door" in people's heads.  Human capital — competencies — are a key component of value in a knowledge-based company, yet few companies report competency levels in annual reports. In contrast, downsizing is often seen as a positive "cost cutting" measure.  Communication is increasingly being seen as fundamental to knowledge flows. Social structures, cultural context and other factors influencing social relations are therefore of fundamental importance to knowledge economies.
  • 6. India the Emerging Knowledge Hub In the year 2008 India with a staggering 51 percent of its population of 1.1 billion people below the age of 25 and two-thirds under 35.is rich in its human resources, the Indian companies are concentrating more on increasing their employee base which would lead to the enhancement of intellect within the company. Wipro and Infosys, for instance, are putting in place several processes and methodologies to harness the wealth of knowledge they possess. A number of Indian pharmaceutical firms have achieved high levels of success globally in product and process development. They are competing effectively in the generic pharmaceutical markets of the USA and Europe. They have progressively accumulated process development and manufacturing capabilities which meet the stringent criteria of the US and European Union regulators, and have also acquired drug "discovery" skills to a level which has gained some recognition from major Western pharmaceutical companies. These companies main focus is on research development these days. Every sector in India has its prime focus on enhancing their intellectual capital by improving their quality employee base. Microsoft plans to shift its worldwide head quarters to India by the year 2010. The BPO industry is expected to grow $ 100 billion in India by the year 2010.india is inching towards becoming a R&D hub of Asia. The electronic major Whirlpool designs all its appliances for Asia from India, Indian engineers’ in JACK WELCH TECHNOLOGY CENTER filed for 95 US patents and another 125 patents are filed by Indian engineers working in TEXAS INSTRUMENTS R&D wing India. India is growing in fast phase in every sector especially in the education the country which pioneered the first university in the world (THAKSHASILA) would indeed become a knowledge house sooner.
  • 7. The urge for developing the in-house intellect companies are in continues prowl of knowledge assets i.e. Human assets, process innovation and know-how through different strategies many organizations consider mergers and strategic alliances to strengthen their intellectual capital and resources. Mergers and Acquisitions the Leverage for Acquiring Knowledge Assets Mergers in India have led to a massive upsurge in the Indian economy. Numerous companies in the auto sector, steel sector, cement sector, pharmaceutical sector, petrochemical sector, and many more have experienced mergers with the global companies. In a merger, companies come together to combine and share their resources to achieve common objectives. The shareholders of the combining companies often remain as joint owners of combined entity; an acquisition is more of an arm’s-length deal, with one firm purchasing the assets of another for a better performance of its operations. Mergers & Acquisitions offers tremendous opportunities for companies to grow and add value to Shareholders wealth. It is a strategy for growth and expansion. Let us examine the trends of mergers & acquisitions over the years. 1st merger wave (1897-1904) Merging for monopoly Underlying factors  Technological developments  Rapid economic expansion  Corporation laws relaxed.  Voluntary code of ethical behavior Characteristics of 1st merger wave
  • 8.  Horizontal merger.  Heavy manufacturing industries. 2nd merger wave (1916-1929) Merging for Oligopoly Underlying factors  Post-World War I economic boom  Lax margin requirements  Technological developments  Government encouraged firms to work together during WWI, maintained this policy in 1920s Characteristics of 2nd wave mergers:  Produced fewer monopolies, rather oligopolies, vertical mergers, and conglomerates (usually related)  Primary metals, petroleum products, food products, chemicals, and transportation equipment were the most active M&A industries  Used significant proportion of debt to finance deals  Investment banks played central role in financing (as in 1st wave) 3rd Merger Wave ( 1965-1969) Conglomerate Mergers Underlying Factors:  Booming economy$$  Rising stock prices  High interest rates
  • 9.  Tough antitrust enforcement  Management science developments  Financial manipulations Characteristics of 3rd wave:  Primarily conglomerate mergers  Some bidders smaller than targets  Primarily equity-financed – investment banks did not play central role  Aerospace most active industry, while industrial machinery, auto parts, railway equipment, textiles, and tobacco also active  CEOs with vision to create conglomerates 4th Merger Wave (1981-1989) The Megamerger Underlying Factors  Expanding economy  Technological developments  International competition  Deregulation  Increased pension fund assets  Financial innovations  Investment banking industry much more competitive  Failure of conglomerates Characteristics of 4th wave
  • 10.  Size and prominence of acquisition targets much greater than before.  Oil and gas industries dominant in early 1980s, while pharmaceuticals most common in late 1980s; airlines and banking also common.  Foreign takeovers became common  Heavy use of debt to pay for acquisitions.  Junk bonds.  More hostile takeovers. 5th Merger Wave (1992-2000) Strategic restructuring Underlying Factors:  Expanding economy, rising stock prices.  Technological developments.  Globalization.  Deregulation. Characteristics of 5th wave:  Emphasized longer-term strategy rather than immediate financial gains.  More often financed with equity than debt.  Consolidation in the telecommunications and banking industries. Now there is a shift in the inward essence of considering mergers and aquisitions the underline concept is improving knowledge assets for meeting the knowledge economy
  • 11. requirements. For instance Microsoft's acquires an average of six companies a year. The company has purchased more than ten companies a year since 2005, and acquired 18 firms in 2006, for enhancing its human assets for meeting the ever growing global requirements in programming and IT. Let’s examine few mergers and acquisitions in recent years in India that enhanced their employee base using mergers and acquisitions as a strategic tool. Mergers and acquisitions in India which focused on enhancing their knowledge base  Wipro acquired Infocrossing in August 2007. The deal will give Wipro five data centers in the U.S. and approximately 900 employees, as well as access to Infocrossing's U.S. customers. After the acquisition, Wipro's IT infrastructure management practice will be 1.5 to 2 times larger than its nearest peers, Tata Consultancy and HCL Tech. While this will enable the company to compete more effectively in larger IT management deals. This improved base ok knowledge workers in the company.  Genpact acquired 90% stake of City BPO in October 2007. Adding an employee base of 1800 to the company.  Marketrx is being acquired by Cognizant, This acquisition expands Cognizant's capabilities in the analytics segment and broadens our service offerings for the life sciences industry while providing strong synergies with our existing business intelligence/data warehousing and CRM (customer relationship management) services with an added 1440 employees joined in the company.
  • 12.  WNS acquired Marketics in March 2007 WNS to enhance knowledge services business, which provides market research, business & financial research and analytics services. Many other alliances that pawed way for improving knowledge base in their organizations let it are in pharrma, BPO, IT or any other where talent acquisition is inevitable for its growth. Closing lines Corporate interests on reviewing the balance sheets of companies before forming alliances with them has shifted towards analyzing the intellectual and knowledge assets of the company as the success mantra in the present knowledge economy is accumulating intellect rather than monetary Requirements. References 1. www.bpoindia.org 2. Business line Monday dec 29 2008,Monday Oct 11 2004 www.businessline.com 3. “Merger, Indian-Style: Buy a Brand, Leave It Alone” Wall Street Journal, 22 March 2008 4. India meets the world, Accenture,, September 2006 5. The urge to merge: more small to mid-sized companies consider M&A as a growth strategy 6. Black Enterprise, August, 2004 by Bridget McCrea 7. www.torys.com 8. www.ejkm.com 9. university of florida