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1960 Expectation in education system in England is low
1979 The conservative good elected
1997 Labor government, NPM start
2006 Have grant, NPM start to collapse
2007 Value public services and communities
• Head to toe alignment and integration of all
involved in public services
• Build and strengthen assets and resilence of
individuals, families and communities
• Real premium on the idea of co-production
• Different mixed of need
• To add value and be more aggregation
of public services
• Resistance to change
• Political influence
CRITICS
• Scotland authority body has their own autonomy
• Give priority to the communities and voluntary effort
• Difficulty to manage their financial
• Difficulty to design policy
RECOMMENDATION
• feedback from the public
• integration among department
• formally organize and structured organization
• Politician have to work all together and
accountable to ensure the success

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The Public Services Management and Quality

  • 1.
  • 2. 1960 Expectation in education system in England is low 1979 The conservative good elected 1997 Labor government, NPM start 2006 Have grant, NPM start to collapse 2007 Value public services and communities
  • 3. • Head to toe alignment and integration of all involved in public services • Build and strengthen assets and resilence of individuals, families and communities • Real premium on the idea of co-production
  • 4. • Different mixed of need • To add value and be more aggregation of public services • Resistance to change • Political influence
  • 5. CRITICS • Scotland authority body has their own autonomy • Give priority to the communities and voluntary effort • Difficulty to manage their financial • Difficulty to design policy
  • 6. RECOMMENDATION • feedback from the public • integration among department • formally organize and structured organization • Politician have to work all together and accountable to ensure the success