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Civic Participation
1. Setting up a Democracy & Civic
Participation Commission
2. Learning the lessons from
involving residents
3. Creating opportunities for
residents to be involved
1. Commission Theme: Governance &
Decision Making Processes
• Putting people at the heart of everything we do is a key strategic principle for Newham Council. It is
committed to better involving residents because working together with our communities achieves better
services and outcomes and makes the borough a happier and healthier place to live.
• We set up a Democracy and Civic Participation Commission in 2020 to enable democracy in the borough to
become more representative and participatory and to look at alternative governance models for the council.
• We established the UK’s first permanent citizens assembly and one of the country’s largest participatory
budgeting programmes to support our residents to be “policy makers” and “budget makers”
• We also mobilised pioneering alliances to “co-produce” with residents and partners, setting Help Newham to
mobilise staff and residents to provide emergency support during the pandemic, and the Newham Social
Welfare Alliance which brings together frontline partners to support residents at risk of crisis.
• We set up Health Champions to engage residents to protect themselves from Covid, now leading a national
network, and are training residents to carry out research in their communities as part of the UK’s first
longitudinal programme through community-led research.
1. Setting up a Democracy & Civic
Participation Commission
• We set up a Democracy and Civic Participation
Commission in 2020 to enable democracy in the
borough to become more representative and
participatory and to look at alternative governance
models for the council.
• The Commission brought together local and
national experts related to the Commission
themes. It involved residents in this process by
being able to take part in community activities and
events, as well as online engagement.
• The Council agreed to implement all of its
recommendations, and we share below those that
are most relevant to the Healthy Cities
Commission.
2. Learning the lessons from involving
residents in policy making
To ensure that the voices of citizens can shape policy
making, it’s important that leaders of local areas
 Create opportunities for residents to be involved
throughout the process of designing and
delivering policies and services
 Value the different strengths & expertise of people
from different backgrounds and sectors in shaping
the lives of people and our neighbourhoods
 Improve how we support participation with
residents and partners so that we work more in
partnership and devolve power to residents
3. Creating opportunities for residents to be
involved throughout
We believe that participation in helping develop
healthy cities & local areas can’t just be at specific
points in time, but throughout the process of
designing & delivering strategies & services.
That’s why we have established the UK’s first
permanent citizens assembly, one of the country’s
largest participatory budgeting programmes and
pioneering alliances with partners to mobilise the
solidarity of residents.
Residents as “policy makers”
We have established the UK’s first permanent citizens assembly to
develop our future strategies in a way that is
• Inclusive in that it recognises the different roles that people play to
tackle issues. That’s why the Council invites a representative set of
people and people with lived experience
• Ambitious in that they can genuinely tackle the challenges and that
by the end of this assembly, residents can work out what are the
most important priorities to focus on within this issue
• Strengths-building helping residents develop “policy making” skills
in learning different levers we can use, building consensus between
competing perspectives to develop recommendations
• We invite residents to vote on the issues the assembly should focus
on. The next assembly will focus on 15 Minute Neighbourhoods.
• We also created an Advisory Group made up of local partners to
ensure the Assembly considers the different levers their sectors
have.
Residents as “budget makers”
• We run one of the country’s largest participatory
budgeting programmes, through our Community
Assemblies, where we provide £100k for each of our
neighbourhoods for people to decide on budget priorities
for those areas, and then what projects should be
funded.
• Each Community Neighbourhood has a working group
from the previous cycle of assemblies that consists of
local people who live, work or learn in the area,
councillors and council officers using an online
participatory budgeting platform.
• They work together to review the priorities and the
information that has emerged from the new cycle of
community assemblies. They then make an assessment
on the local priorities and advise on the appropriate
projects and activities, using their local knowledge of the
neighbourhood area.
Issues residents most want to develop
projects in their communities in 2021
Residents as “co-producers”
• Local authorities are devolving power already to communities,
coordinating use of resources with other organisations and investing in
people's solidarity without government direction.
• We set up Help Newham to mobilise staff and residents to provide
emergency support during the pandemic.
• We set up the Newham Social Welfare Alliance which brings together
frontline workers from local organisations to support residents together
who are at risk of crisis or in crisis.
• We are training people up to carry out research in their communities as
“citizen scientists” as part of the UK’s first longitudinal programme
through community-led research.
• We have set up local Health Champions to co-produce how we
engage residents in protecting themselves from the virus, which is now
leading a national network of Health Champions.
• We will be using these experiences to develop a participation
framework and academy to improve people’s skills in participation &
co-production.

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Civic Participation

  • 1. Civic Participation 1. Setting up a Democracy & Civic Participation Commission 2. Learning the lessons from involving residents 3. Creating opportunities for residents to be involved
  • 2. 1. Commission Theme: Governance & Decision Making Processes • Putting people at the heart of everything we do is a key strategic principle for Newham Council. It is committed to better involving residents because working together with our communities achieves better services and outcomes and makes the borough a happier and healthier place to live. • We set up a Democracy and Civic Participation Commission in 2020 to enable democracy in the borough to become more representative and participatory and to look at alternative governance models for the council. • We established the UK’s first permanent citizens assembly and one of the country’s largest participatory budgeting programmes to support our residents to be “policy makers” and “budget makers” • We also mobilised pioneering alliances to “co-produce” with residents and partners, setting Help Newham to mobilise staff and residents to provide emergency support during the pandemic, and the Newham Social Welfare Alliance which brings together frontline partners to support residents at risk of crisis. • We set up Health Champions to engage residents to protect themselves from Covid, now leading a national network, and are training residents to carry out research in their communities as part of the UK’s first longitudinal programme through community-led research.
  • 3. 1. Setting up a Democracy & Civic Participation Commission • We set up a Democracy and Civic Participation Commission in 2020 to enable democracy in the borough to become more representative and participatory and to look at alternative governance models for the council. • The Commission brought together local and national experts related to the Commission themes. It involved residents in this process by being able to take part in community activities and events, as well as online engagement. • The Council agreed to implement all of its recommendations, and we share below those that are most relevant to the Healthy Cities Commission.
  • 4. 2. Learning the lessons from involving residents in policy making To ensure that the voices of citizens can shape policy making, it’s important that leaders of local areas  Create opportunities for residents to be involved throughout the process of designing and delivering policies and services  Value the different strengths & expertise of people from different backgrounds and sectors in shaping the lives of people and our neighbourhoods  Improve how we support participation with residents and partners so that we work more in partnership and devolve power to residents
  • 5. 3. Creating opportunities for residents to be involved throughout We believe that participation in helping develop healthy cities & local areas can’t just be at specific points in time, but throughout the process of designing & delivering strategies & services. That’s why we have established the UK’s first permanent citizens assembly, one of the country’s largest participatory budgeting programmes and pioneering alliances with partners to mobilise the solidarity of residents.
  • 6. Residents as “policy makers” We have established the UK’s first permanent citizens assembly to develop our future strategies in a way that is • Inclusive in that it recognises the different roles that people play to tackle issues. That’s why the Council invites a representative set of people and people with lived experience • Ambitious in that they can genuinely tackle the challenges and that by the end of this assembly, residents can work out what are the most important priorities to focus on within this issue • Strengths-building helping residents develop “policy making” skills in learning different levers we can use, building consensus between competing perspectives to develop recommendations • We invite residents to vote on the issues the assembly should focus on. The next assembly will focus on 15 Minute Neighbourhoods. • We also created an Advisory Group made up of local partners to ensure the Assembly considers the different levers their sectors have.
  • 7. Residents as “budget makers” • We run one of the country’s largest participatory budgeting programmes, through our Community Assemblies, where we provide £100k for each of our neighbourhoods for people to decide on budget priorities for those areas, and then what projects should be funded. • Each Community Neighbourhood has a working group from the previous cycle of assemblies that consists of local people who live, work or learn in the area, councillors and council officers using an online participatory budgeting platform. • They work together to review the priorities and the information that has emerged from the new cycle of community assemblies. They then make an assessment on the local priorities and advise on the appropriate projects and activities, using their local knowledge of the neighbourhood area.
  • 8. Issues residents most want to develop projects in their communities in 2021
  • 9. Residents as “co-producers” • Local authorities are devolving power already to communities, coordinating use of resources with other organisations and investing in people's solidarity without government direction. • We set up Help Newham to mobilise staff and residents to provide emergency support during the pandemic. • We set up the Newham Social Welfare Alliance which brings together frontline workers from local organisations to support residents together who are at risk of crisis or in crisis. • We are training people up to carry out research in their communities as “citizen scientists” as part of the UK’s first longitudinal programme through community-led research. • We have set up local Health Champions to co-produce how we engage residents in protecting themselves from the virus, which is now leading a national network of Health Champions. • We will be using these experiences to develop a participation framework and academy to improve people’s skills in participation & co-production.

Editor's Notes

  1. From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
  2. From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
  3. From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
  4. From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
  5. From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
  6. From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
  7. Phase 1 started place in April, with a focus on local priority ideas. These ideas were submitted onto the Co-create platform during the first assembly events as well as at any time up to the deadline of 3rd May. Phase 2, over 1,000 residents voted on their top 3 priorities, announced on May 25th and a call out for project applications opened. Phase 3 Working Groups are now shortlisting and assessing approximately 200 proposals. Phase 1: Over 1,100 participants took part in the 16 Community Assemblies held across April, approximately 27% were new participants who attended a Community Assembly for the first time The number of users signed up to the platform since March increased by approximately 600 giving a total of 1,499 registered users During phase 1 of engagement, over 1,100 submissions of priority topics were submitted on the platform across the eight neighbourhoods The top 5 emerging themes on the platform were around: Public spaces and buildings, Health and welfare, Community development, Social inclusion, Safety The Community Assemblies process has a lot of elements to it that has stretched the functionality of the online engagement tool, however the developers are working with the council to upgrade and develop their platform to meet Newham's needs. Over 100 residents applied to be part of the Working Group process. Currently 188 residents, council officers, Cllrs and stakeholders form the eight Community Assembly Working Groups for this cycle. 24 active Cllrs are involved in the Working Group. The Working Groups have been involved with shortlisting of priorities and screening / scoring stage 1 and 2 project applications to put projects forward to the voting round. The group will is responsible for monitoring the delivery of community projects from August 2021. “It is good to see the council and residents having conversations and working together on this platform, to improve areas of Newham”. "The event was an eye opener it terms of Council's objectives to engage with and involve local communities to help shape and develop vital services and initiatives” “It's good to see neighbours and hear as well as share views, so often we mix with the same circles or see the same views on social media. The assemblies bring the community together” “The Community Assemblies are such a great idea. It was really good that so many people took part which can only mean that we are all very keen to be involved in positive change for where we live!” Phase 2: The top voted priorities for the whole borough were Environment, Community Safety, Green spaces and Parks, Inclusive and Improved indoor and outdoor spaces and Sustainable Development, Nature and Biodiversity. Phase 3: Where we are now Working groups are currently reviewing and scoring applications and will also be developing some project proposals. 2,249 users now registered on Newham co-create (66% increase since phase 1). 206 project ideas and 376 comments received on co-create platform. 193 stage 1 application of project proposals received. 150 applications are anticipated to progress onto stage 2. Service improvements are being filtered out and passed onto the appropriate service areas. Next steps Phase 3 Working Groups continue to score Stage 2 applications Phase 4 Second round of Community Assembly meetings from 5 to 15 July Phase 5 Local people to vote on projects for up to £100K from 16 to 26 July Phase 6 Delivery of projects commences August 2021 Autumn Community assembly progress report to be presented at Cabinet in October 2021 The next round of Community Assemblies will be held across the first two weeks of July on Zoom and will be an opportunity for local residents to hear about projects that will be going forward to the participatory budgeting phase and to also learn about how to vote for the projects online.
  8. From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny