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Keyauna Maddox 
Fall 2014
 Assistive technology service providers help individuals with 
disabilities acquire and use appropriate Assistive 
Technology (AT] to help them participate in activities of daily 
living, employment and education. 
 There are few pre-service programs that provide degrees 
for assistive technology service providers. Instead, the field 
consists of an interdisciplinary group: 
 rehabilitation engineers 
 occupational therapists 
 physical therapists 
 speech-language pathologists, 
 Professional organizations for AT service providers include: 
 Rehabilitation Engineering and Assistive Technology Society of North 
America (RESNA) 
 Association for the Advancement of Assistive Technology in Europe 
(AAATE] 
 Australian Rehabilitation and Assistive Technology Association [ARATA] 
 Rehabilitation Engineering Society of Japan (RESJA).
 Consideration of ethics is relatively new to the field of 
AT. The RESNA organization, which supports the 
advancement and rehabilitation of AT, has adopted 
both a mission statement and a code of ethics for 
professionals who use AT. 
 The Council for Exceptional Children (CEC), the 
professional organization for special educators, 
provides clear guidelines for professionals that 
support ethical practices. 
 Professionals working with students with disabilities 
must adhere to a professional code of conduct. 

RESNA is an interdisciplinary association for the advancement of 
rehabilitation and assistive technology. It adheres to and promotes 
the highest standards of ethical conduct. Its members and 
credentialed service providers: 
 Hold paramount the welfare of persons served professionally. 
 Practice only in their area(s) of competence and maintain high 
standards. 
 Maintain the confidentiality of privileged information. 
 Engage in no conduct that constitutes a conflict of interest or that 
adversely reflects on the association and, more broadly, on 
professional practice. 
 Seek deserved and reasonable remuneration for services. 
 Inform and educate the public on rehabilitation/assistive 
technology and its applications. 
 Issue public statements in an objective and truthful manner. 
 Comply with the laws and policies that guide professional practice.
1.Individuals shall keep paramount the welfare of those 
served professionally. 
2. Individuals shall engage in only those services that are 
with in the scope of their competence, considering the level 
of education, experience and training, and shall recognize 
the limitations imposed by the extent of their personal skills 
and knowledge in any professional area. 
3. In making determinations as to what areas of practice are 
within their competency, assistive technology practitioners 
and suppliers shall observe all applicable licensure laws, con 
sider the qualifications for certification or other credentials 
offered by recognized authorities in the primary professions 
which comprise the field of assistive technology, and abide 
by all relevant standards of practice and ethical principles, 
including RESNA’s Code of Ethics. 
4. Individuals shall truthfully, fully and accurately represent 
their credentials, competency, education, training and 
experience in both the field of assistive technology and the 
primary profession in which they are members. To the 
extent practical, individuals shall disclose their primary 
profession in all forms of communication, including 
advertising, that refers to their credential in assistive 
technology. 
5. Individuals shall, at a minimum, inform consumers or their 
advocates of any employment affiliations, financial or 
professional interests that may be perceived to bias 
recommendations, and in some cases, decline to provide 
services or supplies where the conflict of interest is such that it 
may fairly be concluded that such affiliation or interest is likely 
to impair professional judgments. 
6. Individuals shall use every resource reasonably available to 
ensure that the identified needs of consumers are met, 
including referral to other practitioners or sources which may 
provide the needed service or supply within the scope of their 
competence. 
7. Individuals shall cooperate with members of other 
professions, where appropriate, in delivering services to 
consumers, and shall actively participate in the team process 
when the consumer’s needs require such an approach. 
8. Individuals shall offer an appropriate range of assistive 
technology services which include assessment, evaluation, 
recommendations, training, adjustments at delivery, and 
follow-up and modifications after delivery. 
9. Individuals shall veriI,’ consumer’s needs by using direct 
assessment or evaluation procedures with the consumer. 
10. Individuals shall assure that the consumer fully participates, 
and is fully informed about all reasonable options available, 
regardless of finances, in the development of recommendations 
for intervention strategies. 
11. Individuals shall consider future and emerging needs when 
developing intervention strategies and fully inform the 
consumer of those needs.
12. Individuals shall avoid providing and implementing 
technology which expose the consumer to 
unreasonable risk, and shall advise the consumer as 
fully as possible of all known risks. Where 
adjustments, instruction for use, or necessary 
modifications are likely to be required to avoid or 
minimize such risks, individuals shall make sure that 
such information or service is provided. 
13. Individuals shall fully inform consumers or their 
advocates about all relevant aspects, including the 
fmancial implications, of all final recommendations for 
the provision of technology, and shall not guaranty the 
results of any service or technology. Individuals may, 
however, may reasonable statements about prognosis. 
14. Individuals shall maintain adequate records of the 
technology evaluation, assessment, recommendations, 
services, or products provided and preserve 
confidentiality of those records, unless required by 
law, or unless the protection of the welfare of the 
person or the community requires otherwise. 
15. Individuals shall endeavor, through ongoing 
professional development, including continuing 
education, to remain current on all aspects of assistive 
technology relevant to their practice including 
accessibility, funding, legal or public issues, 
recommended practices and emerging technologies. 
16. Individuals shall endeavor to institute procedures, on 
an on going basis, to evaluate, promote and enhance the 
quality of service delivered to all consumers. 
17.Individuals shall be truthful and accurate in all public 
statements concerning assistive technology, assistive 
technology practitioners and suppliers, services, and 
products dispensed. 
18. Individuals shall not invidiously discriminate in the 
provision of services or supplies on the basis of 
disability, race, national origin, religion, creed, gender, 
age, or sexual orientation. 
19. Individuals shall not charge for services not rendered, 
nor misrepresent in any fashion services delivered or 
products dispensed for reimbursement or any other 
purpose. 
20. Individuals shall not engage in fraud, dishonesty or 
misrepresentation of any kind, or any form of conduct 
that adversely reflects on the field of assistive 
technology, or the individual’s fitness to serve consumers 
professionally. 
21. Individuals whose professional services are adversely 
affected by substance abuse or other health-related 
conditions shall seek professional advice, and where 
appropriate, withdraw from the affected area of practice.
 Quality Assurance (QA) is a way of preventing mistakes or 
defects in manufactured products and avoiding problems when 
delivering solutions or services to customers. 
 QA is applied to physical products in pre-production to verify 
what will be made meets specifications and requirements, and 
during manufacturing production runs by validating lot samples 
meet specified quality controls. 
 QA is also applied to software to verify that features and 
functionality meet business objectives, and that code is relatively 
bug free prior to shipping or releasing new software products 
and versions. 
 Quality Assurance refers to administrative and procedural 
activities implemented in a quality system so that requirements 
and goals for a product, service or activity will be fulfilled. 
 It is the systematic measurement, comparison with a standard, 
monitoring of processes and an associated feedback loop that 
confers error prevention. This can be contrasted with quality 
control, which is focused on process output.
 Students with disabilities have received AT accommodations 
beginning as early as 1973. The definition of AT, as we know it 
today, was first defined in 1988 in the Tech Act. 
 The term AT has continued to evolve with the passage of the 
Individuals with Disabilities Education Improvement Act of 2004. 
 AT has become a common venue by which all students access 
and meet the state curriculum standards defined by each state. 
 The Center for Applied Special Technology (CAST) created a 
program that provides educators a means to better understand 
how Universal Design for Learning and AT can be integrated to 
support student learning. 
 Assessment for AT is provided by the school system if the 
student's Individual Education Program (IEP) team decides it is 
necessary in order to improve student outcomes. 
 Funding for AT is provided by the school system or other 
agencies such as Medicare, Medicaid, and/or private insurance.
 Assistive technology devices range from low technology to 
high technology items: 
◦ Low technology devices are devices that rely on mechanical 
principles and can be purchased or made using simple hand tools 
and easy to find materials, such as homemade or modified items 
already used in the home. 
◦ High technology devices include sophisticated equipment and may 
involve electronics. 
 Consideration of the types of AT devices and services 
available through this system is continually monitored. 
Determination of what equipment and services falls within 
these guidelines will be updated periodically as these 
considerations are reviewed. 
 Eligible devices and services refer to items and services for 
which payment can be made. A written recommendation 
(order), signed and dated by the child’s physician (often a 
prescription form) is required for all items requested.
 Assistive technology service means any service that 
directly assists a child with a disability in the selection, 
acquisition, or use of an assistive technology device. The 
term includes-- 
 The evaluation of the needs of a child with a disability, including a 
functional evaluation of the child in the child's customary environment; 
 Purchasing, leasing, or otherwise providing for the acquisition of 
assistive technology devices by children with disabilities; 
 Selecting, designing, fitting, customizing, adapting, applying, 
maintaining, repairing, or replacing assistive technology devices; 
 Coordinating and using other therapies, interventions, or services with 
assistive technology devices, such as those associated with existing 
education and rehabilitation plans and programs; 
 Training or technical assistance for a child with a disability or, if 
appropriate, that child's family; and 
 Training or technical assistance for professionals (including individuals 
providing education or rehabilitation services), employers, or other 
individuals who provide services to, employ, or are otherwise 
substantially involved in the major life functions of that child.
 Distance education is a means for instructional 
delivery that can be either real-time or synchronous 
distance learning. 
 If students take courses via distance education, AT 
must be a consideration for a student with a 
disability. 
 Various tools have made accessibility better in recent 
years and have made the Internet available for 
everyone. 
 Newsletters in electronic format, homework hotlines, 
and e-mail have provided a means for students to 
receive information quickly. 
 AT devices assist students with disabilities to access 
information in electronic format.

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Professional Practice in Assistive Technology

  • 2.  Assistive technology service providers help individuals with disabilities acquire and use appropriate Assistive Technology (AT] to help them participate in activities of daily living, employment and education.  There are few pre-service programs that provide degrees for assistive technology service providers. Instead, the field consists of an interdisciplinary group:  rehabilitation engineers  occupational therapists  physical therapists  speech-language pathologists,  Professional organizations for AT service providers include:  Rehabilitation Engineering and Assistive Technology Society of North America (RESNA)  Association for the Advancement of Assistive Technology in Europe (AAATE]  Australian Rehabilitation and Assistive Technology Association [ARATA]  Rehabilitation Engineering Society of Japan (RESJA).
  • 3.  Consideration of ethics is relatively new to the field of AT. The RESNA organization, which supports the advancement and rehabilitation of AT, has adopted both a mission statement and a code of ethics for professionals who use AT.  The Council for Exceptional Children (CEC), the professional organization for special educators, provides clear guidelines for professionals that support ethical practices.  Professionals working with students with disabilities must adhere to a professional code of conduct. 
  • 4. RESNA is an interdisciplinary association for the advancement of rehabilitation and assistive technology. It adheres to and promotes the highest standards of ethical conduct. Its members and credentialed service providers:  Hold paramount the welfare of persons served professionally.  Practice only in their area(s) of competence and maintain high standards.  Maintain the confidentiality of privileged information.  Engage in no conduct that constitutes a conflict of interest or that adversely reflects on the association and, more broadly, on professional practice.  Seek deserved and reasonable remuneration for services.  Inform and educate the public on rehabilitation/assistive technology and its applications.  Issue public statements in an objective and truthful manner.  Comply with the laws and policies that guide professional practice.
  • 5. 1.Individuals shall keep paramount the welfare of those served professionally. 2. Individuals shall engage in only those services that are with in the scope of their competence, considering the level of education, experience and training, and shall recognize the limitations imposed by the extent of their personal skills and knowledge in any professional area. 3. In making determinations as to what areas of practice are within their competency, assistive technology practitioners and suppliers shall observe all applicable licensure laws, con sider the qualifications for certification or other credentials offered by recognized authorities in the primary professions which comprise the field of assistive technology, and abide by all relevant standards of practice and ethical principles, including RESNA’s Code of Ethics. 4. Individuals shall truthfully, fully and accurately represent their credentials, competency, education, training and experience in both the field of assistive technology and the primary profession in which they are members. To the extent practical, individuals shall disclose their primary profession in all forms of communication, including advertising, that refers to their credential in assistive technology. 5. Individuals shall, at a minimum, inform consumers or their advocates of any employment affiliations, financial or professional interests that may be perceived to bias recommendations, and in some cases, decline to provide services or supplies where the conflict of interest is such that it may fairly be concluded that such affiliation or interest is likely to impair professional judgments. 6. Individuals shall use every resource reasonably available to ensure that the identified needs of consumers are met, including referral to other practitioners or sources which may provide the needed service or supply within the scope of their competence. 7. Individuals shall cooperate with members of other professions, where appropriate, in delivering services to consumers, and shall actively participate in the team process when the consumer’s needs require such an approach. 8. Individuals shall offer an appropriate range of assistive technology services which include assessment, evaluation, recommendations, training, adjustments at delivery, and follow-up and modifications after delivery. 9. Individuals shall veriI,’ consumer’s needs by using direct assessment or evaluation procedures with the consumer. 10. Individuals shall assure that the consumer fully participates, and is fully informed about all reasonable options available, regardless of finances, in the development of recommendations for intervention strategies. 11. Individuals shall consider future and emerging needs when developing intervention strategies and fully inform the consumer of those needs.
  • 6. 12. Individuals shall avoid providing and implementing technology which expose the consumer to unreasonable risk, and shall advise the consumer as fully as possible of all known risks. Where adjustments, instruction for use, or necessary modifications are likely to be required to avoid or minimize such risks, individuals shall make sure that such information or service is provided. 13. Individuals shall fully inform consumers or their advocates about all relevant aspects, including the fmancial implications, of all final recommendations for the provision of technology, and shall not guaranty the results of any service or technology. Individuals may, however, may reasonable statements about prognosis. 14. Individuals shall maintain adequate records of the technology evaluation, assessment, recommendations, services, or products provided and preserve confidentiality of those records, unless required by law, or unless the protection of the welfare of the person or the community requires otherwise. 15. Individuals shall endeavor, through ongoing professional development, including continuing education, to remain current on all aspects of assistive technology relevant to their practice including accessibility, funding, legal or public issues, recommended practices and emerging technologies. 16. Individuals shall endeavor to institute procedures, on an on going basis, to evaluate, promote and enhance the quality of service delivered to all consumers. 17.Individuals shall be truthful and accurate in all public statements concerning assistive technology, assistive technology practitioners and suppliers, services, and products dispensed. 18. Individuals shall not invidiously discriminate in the provision of services or supplies on the basis of disability, race, national origin, religion, creed, gender, age, or sexual orientation. 19. Individuals shall not charge for services not rendered, nor misrepresent in any fashion services delivered or products dispensed for reimbursement or any other purpose. 20. Individuals shall not engage in fraud, dishonesty or misrepresentation of any kind, or any form of conduct that adversely reflects on the field of assistive technology, or the individual’s fitness to serve consumers professionally. 21. Individuals whose professional services are adversely affected by substance abuse or other health-related conditions shall seek professional advice, and where appropriate, withdraw from the affected area of practice.
  • 7.  Quality Assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers.  QA is applied to physical products in pre-production to verify what will be made meets specifications and requirements, and during manufacturing production runs by validating lot samples meet specified quality controls.  QA is also applied to software to verify that features and functionality meet business objectives, and that code is relatively bug free prior to shipping or releasing new software products and versions.  Quality Assurance refers to administrative and procedural activities implemented in a quality system so that requirements and goals for a product, service or activity will be fulfilled.  It is the systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention. This can be contrasted with quality control, which is focused on process output.
  • 8.  Students with disabilities have received AT accommodations beginning as early as 1973. The definition of AT, as we know it today, was first defined in 1988 in the Tech Act.  The term AT has continued to evolve with the passage of the Individuals with Disabilities Education Improvement Act of 2004.  AT has become a common venue by which all students access and meet the state curriculum standards defined by each state.  The Center for Applied Special Technology (CAST) created a program that provides educators a means to better understand how Universal Design for Learning and AT can be integrated to support student learning.  Assessment for AT is provided by the school system if the student's Individual Education Program (IEP) team decides it is necessary in order to improve student outcomes.  Funding for AT is provided by the school system or other agencies such as Medicare, Medicaid, and/or private insurance.
  • 9.  Assistive technology devices range from low technology to high technology items: ◦ Low technology devices are devices that rely on mechanical principles and can be purchased or made using simple hand tools and easy to find materials, such as homemade or modified items already used in the home. ◦ High technology devices include sophisticated equipment and may involve electronics.  Consideration of the types of AT devices and services available through this system is continually monitored. Determination of what equipment and services falls within these guidelines will be updated periodically as these considerations are reviewed.  Eligible devices and services refer to items and services for which payment can be made. A written recommendation (order), signed and dated by the child’s physician (often a prescription form) is required for all items requested.
  • 10.  Assistive technology service means any service that directly assists a child with a disability in the selection, acquisition, or use of an assistive technology device. The term includes--  The evaluation of the needs of a child with a disability, including a functional evaluation of the child in the child's customary environment;  Purchasing, leasing, or otherwise providing for the acquisition of assistive technology devices by children with disabilities;  Selecting, designing, fitting, customizing, adapting, applying, maintaining, repairing, or replacing assistive technology devices;  Coordinating and using other therapies, interventions, or services with assistive technology devices, such as those associated with existing education and rehabilitation plans and programs;  Training or technical assistance for a child with a disability or, if appropriate, that child's family; and  Training or technical assistance for professionals (including individuals providing education or rehabilitation services), employers, or other individuals who provide services to, employ, or are otherwise substantially involved in the major life functions of that child.
  • 11.  Distance education is a means for instructional delivery that can be either real-time or synchronous distance learning.  If students take courses via distance education, AT must be a consideration for a student with a disability.  Various tools have made accessibility better in recent years and have made the Internet available for everyone.  Newsletters in electronic format, homework hotlines, and e-mail have provided a means for students to receive information quickly.  AT devices assist students with disabilities to access information in electronic format.