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AGENDA
So what’s going on with foursquare?




 PROBLEM               SOLUTIONS      IMPLEMENTATION
Oh no!... What’s wrong?




ANALYSIS                  SOLUTIONS   IMPLEMENTATION
Let’s help them solve them!..




ANALYSIS   PROBLEM                               IMPLEMENTATION
Bingo!... Ready, Set, Go!




ANALYSIS   PROBLEM             SOLUTIONS
CURRENT SITUATION
TWO-SIDED MARKET
COMPETITORS
PROBLEMS AND DEFICIENCIES


       PRODUCT

         API

     MONETIZATION
PRODUCT
                              • “Users can check-in a venue without
                                having to go inside”
      No check-in control
                              • GPS Restrictions (+/- 500m error)
                              • No point redemption if too far

                              •   “Users have unlocked most of the badges”
                              •   Small/Intl cities have even less badges
      Low Badge Variety       •   Loose engagement
                              •   Competitor offers a large variety of
                                  stamps


                                  • “Doesn’t leverage on user’s historical
      Low profile-targeting         activity to create customized offerings per
                                    user and suggest what they might like”



                                      • “foursquare does not acknowledge
      Faux-Locations                    physical space to check-in to except
                                        for venues”
API



                                    • Not enough documentation and
      No support for developers       support for the API users
                                    • No software development kit




                  • Want to control the user
      Strategy?     experience completely? Release
                    an API?
MONETIZATION                                                            Now
                                               # users               10 million
                                               # employees               120
                                               Funding               $50 million
                                               Valuation            $600 million

                   Generate revenue stream



With 10 million users in their community, and 500,000 registered businesses, how can
 foursquare develop a sustainable business model to monetize what it has created?


                                  Predictions
                                             Expected
                              Revenue        Revenue:
                              Multiple:
                                            $20 million
                                 30x
PROPOSED SOLUTIONS
1       CHECK-OUT + EVENTS

    More time spent on foursquare

           More analytics
2   FRIEND SUGGESTION ALGORITHM ENHACEMENT



                        User’s location history




                               Smarter
                               Suggestions
3   CROWDSOURCED BADGE STORE




             30%




                       70%
4   SOFTWARE DEVELOPMENT KIT




               SharpSquare
          FourSquare SDK for .NET
5                  CHARGE PER SPECIAL PUBLISHED



                        Data
                      Assumption:
                        Merchant            Assumption:
     500,000           publishes 4           Drop-out
    merchants          specials per          Rate: 60%
                          month
                        (average)
                                                                    Price: $0.20 CPM



                              Revenue: $1.9 million
      Revenue = 500,000 x 4 (specials published per month) x 12(months) x (1 – drop-out rate) x $0.20
6   CHARGE PER REDEMPTION
                                                              Price: $1 per
                          Data                                redemption. CPA

                          Assumptions:                        Revenue:
    500,000 merchants
                         Churn Rate: 70%
                                            Offers redeemed
                                                per day:      $32.8 million
                        Closing Ratio: 5%                     150,000 x (1-drop-out rate) x 365
     10 million users                                         (days)x $1 = $32.8 million
                        Dropout Rate: 40%      150,000
7              CHARGE PER ANALYTICS


                                                       99.999%
                                                       reliabilty
                                     robustness




                                                  Bugs Rate




                                    Service 2 Business
    Opportunities: Customization, Freemium Pricing, SaaS
8   BANNER ADS



                Easy to implement


      Would attract a high number of
      advertisers!!



        Is this affecting your experience as a user?
9   PRIORITIZATION OF SPECIALS NEARBY

            Ad Rank                                U



               1                        A



                                             Distance

               2

                      Ad Rank   =            Quality
                                                            x
                                              Score
                                Historical               User
                                Behavior                Profile
PLAN OF ACTION
Alternatives Summary

                                                   USER
                   FEASIBLE GROWTH   REVENUES                SCORE
                                                EXPERIENCE
  Check-out          5        2         0           2         9
  Suggestions        5        5         0           4         14
  Badge Store        3        4         5           5         17
  SDK                3        4         3           5         15
  $ Special          4        2         2           1         9
  $ Redemption       1        2         4           3         10
  $ Analytics        3        3         3           4         13
  Banners            5        1         3           0         12
  Prioritization     4        5         5           5         18
GROWTH
(#users)

                                                        PRIORITIZATION

           SUGGESTIONS


                                                  SDK     BADGE STORE

                                  $ ANALYTICS


                         $ SPECIALS
           CHECK-OUT                            $ REDEMPTION



                                      BANNERS



                                 REVENUES ($)
GROWTH
(#users)



                                                                     PRIORITIZATION


           SUGGESTIONS



                                                         SDK           BADGE STORE


                                      $ ANALYTICS



                         $ SPECIALS

           CHECK-OUT                                  $ REDEMPTION




                                       BANNERS




                                       REVENUES ($)
Contingency Plan


              Usability
               Testing



                               Re-
                          prioritization



                                           Deploy




                                                    Roll-Back
Thank you!
And if you liked our analysis, follow us on 4sq!

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Foursquare Potential Revenue Streams

  • 1.
  • 3. So what’s going on with foursquare? PROBLEM SOLUTIONS IMPLEMENTATION
  • 4. Oh no!... What’s wrong? ANALYSIS SOLUTIONS IMPLEMENTATION
  • 5. Let’s help them solve them!.. ANALYSIS PROBLEM IMPLEMENTATION
  • 6. Bingo!... Ready, Set, Go! ANALYSIS PROBLEM SOLUTIONS
  • 10. PROBLEMS AND DEFICIENCIES PRODUCT API MONETIZATION
  • 11. PRODUCT • “Users can check-in a venue without having to go inside” No check-in control • GPS Restrictions (+/- 500m error) • No point redemption if too far • “Users have unlocked most of the badges” • Small/Intl cities have even less badges Low Badge Variety • Loose engagement • Competitor offers a large variety of stamps • “Doesn’t leverage on user’s historical Low profile-targeting activity to create customized offerings per user and suggest what they might like” • “foursquare does not acknowledge Faux-Locations physical space to check-in to except for venues”
  • 12. API • Not enough documentation and No support for developers support for the API users • No software development kit • Want to control the user Strategy? experience completely? Release an API?
  • 13. MONETIZATION Now # users 10 million # employees 120 Funding $50 million Valuation $600 million Generate revenue stream With 10 million users in their community, and 500,000 registered businesses, how can foursquare develop a sustainable business model to monetize what it has created? Predictions Expected Revenue Revenue: Multiple: $20 million 30x
  • 15. 1 CHECK-OUT + EVENTS More time spent on foursquare More analytics
  • 16. 2 FRIEND SUGGESTION ALGORITHM ENHACEMENT User’s location history Smarter Suggestions
  • 17. 3 CROWDSOURCED BADGE STORE 30% 70%
  • 18. 4 SOFTWARE DEVELOPMENT KIT SharpSquare FourSquare SDK for .NET
  • 19. 5 CHARGE PER SPECIAL PUBLISHED Data Assumption: Merchant Assumption: 500,000 publishes 4 Drop-out merchants specials per Rate: 60% month (average) Price: $0.20 CPM Revenue: $1.9 million Revenue = 500,000 x 4 (specials published per month) x 12(months) x (1 – drop-out rate) x $0.20
  • 20. 6 CHARGE PER REDEMPTION Price: $1 per Data redemption. CPA Assumptions: Revenue: 500,000 merchants Churn Rate: 70% Offers redeemed per day: $32.8 million Closing Ratio: 5% 150,000 x (1-drop-out rate) x 365 10 million users (days)x $1 = $32.8 million Dropout Rate: 40% 150,000
  • 21. 7 CHARGE PER ANALYTICS 99.999% reliabilty robustness Bugs Rate Service 2 Business Opportunities: Customization, Freemium Pricing, SaaS
  • 22. 8 BANNER ADS Easy to implement Would attract a high number of advertisers!! Is this affecting your experience as a user?
  • 23. 9 PRIORITIZATION OF SPECIALS NEARBY Ad Rank U 1 A Distance 2 Ad Rank = Quality x Score Historical User Behavior Profile
  • 25. Alternatives Summary USER FEASIBLE GROWTH REVENUES SCORE EXPERIENCE Check-out 5 2 0 2 9 Suggestions 5 5 0 4 14 Badge Store 3 4 5 5 17 SDK 3 4 3 5 15 $ Special 4 2 2 1 9 $ Redemption 1 2 4 3 10 $ Analytics 3 3 3 4 13 Banners 5 1 3 0 12 Prioritization 4 5 5 5 18
  • 26. GROWTH (#users) PRIORITIZATION SUGGESTIONS SDK BADGE STORE $ ANALYTICS $ SPECIALS CHECK-OUT $ REDEMPTION BANNERS REVENUES ($)
  • 27. GROWTH (#users) PRIORITIZATION SUGGESTIONS SDK BADGE STORE $ ANALYTICS $ SPECIALS CHECK-OUT $ REDEMPTION BANNERS REVENUES ($)
  • 28. Contingency Plan Usability Testing Re- prioritization Deploy Roll-Back
  • 29. Thank you! And if you liked our analysis, follow us on 4sq!

Editor's Notes

  1. Platform (facebook) or service (groupon) ?