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SUNSILKACHYUT 83 | AISHWARYA 86 | ANKIT 93 | ANMOL 94 | LAGAN
116 | NAINA 121 | SAHIL 136 | SHILPI 141 | SHREYA 144
Expert Hair Care
CONSUMER JOURNEY
Major Tasks
&
Sub-Tasks
MAJOR TASKS
NOTICE | INVOLVE |
ACT | SHARE
MAJOR TASKS
NOTICE
Increase noticeability of the brand and communicating core
value. Maximise reach & frequency, through many effective
consumer touch points.
INVOLVE
Involvement over multiple media channels and at a higher
frequency. Engaging content and campaigns to drive consumer
participation and empathy.
ACT
Drive product/brand experience, and develop avenues for
dialogue and feedback
SHARE
Generate WOM by encouraging consumers to share their
experiences.
SUB-TASKS Arriving
at the them.
Parameters Score
How well known is the brand (among target audience consumers)? 9
How "top of mind" is the brand? 7
To what extent are consumers aware of the current brand positioning? 6
Is the brand currently considered "a brand for me" - a brand that consumers can relate to or have
shared values with?
7
Is there a clear advantage over the competition that will be evident with usage/ product experience? 6
To what extent are consumers likely to talk with each other about the category? 6
When they do occur, how influential are recommendations from other consumers on category
purchase behaviour?
8
To what extent are brands in the category seen by consumers as clearly differentiated from one
another?
7
How high involvement vs. low involvement are category purchase decisions? 8
SUB-TASKS Arriving
at the them.
Parameters Score
When are brand choices in the category typically made? Are they thought out far in advance, or
made quickly at the point of purchase?
7
How important is it for consumers to experience the product first-hand in order to fully understand
its appeal?
7
Have our brand's communications become boring, homogenous, or predictable to consumers? 6
Is there factual information to convey about the product (or product performance) that can
significantly impact consumer perception and influence purchase behaviour?
8
Is there a specific, non-purchase consumer action that can significantly enhance consumer
perception of the brand and influence purchase behaviour?
8
Is it important (to the brand) to provide a community forum that brings consumers together and
fuels their passion for the brand?
9
SUB-TASKSNOTICE
Build awareness around the core proposition of Sunsilk
Remind the audience through increased frequency and reach
Surprise the audience through new and innovative content and campaigns
THINK
Convey a detailed message- the core proposition and its relevance to the
consumer
Keep the message engaging and clear
Educate consumer about hair-types & expert care
FEEL
Build trust
Make the brand more relatable
Generate excitement
ACT
Drive product/brand experience through trials
Induce purchases
SHARE
Create WOM
MEDIA MIX |TV
Product Placement
/Sponsorship in Youthful
Movies and shows
Why :
ATTENTION
Aspirational Connect:
Curiosity about the
experience the brand can
offer
Mass Reach
Convey Benefits
High Brand Recall
OOH
OOH: In Metro stations/crowded
places
Why:
Good visibility
High recall
Reach the masses
Fixed cost
Scope for innovation
ON GROUND ACTIVATION
Experiential Connect via
Road Shows /Kiosks
Why
Adrenalin: Inspires most of
the youth and specially our
TG
Raises Interest
First Hand Experience:
Through demonstrations
Drive Engagement
Drive Purchase intent and
Loyalty
DIGITAL
Blogs /Website /Youtube
Videos/Facebook/Instagram
Why:
Generates conversations
Increase word of mouth
Cost effective
Creating loyal communities
communicate and interact directly
online
Share Experience
Drive Engagement
To exhibit the thrill
Gain Credibility
Co- Creation
STRATEGIC MEDIA PRIORITIES
COMPETITION
COMMUNICATION
CATEGORY PENETRATION
CATEGORY GROWTH
BRAND LOYALTY/ DIFFERENTIATION
BRAND AWARENESS
MARKETING OBJECTIVE BUILD AWARENESS BUILD CUSTOMERS GROW MARKET SHARE
HIGH MEDIUM LOW
COMPLEX SIMPLE
HIGH MEDIUM LOW
HIGH MEDIUM LOW
HIGH MEDIUM LOW
HIGH MEDIUM LOW
PRIORITY
1. SOV
2.
CONTINUITY
3.
FREQUENCY
4. REACH
SCHEDULING PATTERN
RECENCY
ď‚— Maximize reach at 1+ on a weekly basis
ď‚— Same weights every week
ď‚— Concentrate on all forms of media
ď‚— Maintain constant exposure
GRP
WEEK 1 2 3 4
Media Media Forms
Media
Channels
Scheduling Duration Location
Broadcast:
TV
Sponsorship
TV shows:
Shows
targeting Sec A
B women
New & Repeat
Episodes
2 month
period
Pan India
Print:
Cinema
Sponsorships
Partner with
upcoming
Movies which
are Youth
centric
Pre Release-
Post release
2 interviews in
a month
Product
placements
Geo-
Targeting
towards tier 2
cities to get
non users
Digital
FB/Twitter and
You tube
Expert advice
shows,
Hair blogs
Paid Search on
Google and FB
campaign to
share stories of
experience
2 months Pan India
MEDIA STRATEGY
IDEA
AMPLIFICATION
Expert Hair Care
ON GROUND ACTIVATION
HAIR ANALYSIS AND SOLUTIONS
Activation outside office
complexes and
colleges, offering hair
examination and
personalized Sunsilk
hair care advice
EXPERT HAIR ADVICE
CROWD SOURCED QUESTIONS
Solutions to all your
hair problems.
That too, straight
from our experts
PRODUCT PLACEMENT & SPONSORSHIP
BAND BAAJA BRIDE | NDTV GOOD TIMES
Expert Hair Care
for all your
special occasions.
BRAND ASSOCIATION
TANU WEDS MANU: SEASON 2
Expert Hair Care for all
types of hair.
Long or Short.
Curly or Straight.
Behind the Scenes, Event Coverage Celebrity Guest in Band Baaja Bride
Kangana Ranaut | Hairstyle TipsCo Branding TV Spot
GUERILLA MARKETING
EXPERT HAIR CARE FOR ALL YOUR HAIR PROBLEMS

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Sunsilk | Communication and Media Planning

  • 1. SUNSILKACHYUT 83 | AISHWARYA 86 | ANKIT 93 | ANMOL 94 | LAGAN 116 | NAINA 121 | SAHIL 136 | SHILPI 141 | SHREYA 144 Expert Hair Care
  • 3. MAJOR TASKS NOTICE | INVOLVE | ACT | SHARE
  • 4. MAJOR TASKS NOTICE Increase noticeability of the brand and communicating core value. Maximise reach & frequency, through many effective consumer touch points. INVOLVE Involvement over multiple media channels and at a higher frequency. Engaging content and campaigns to drive consumer participation and empathy. ACT Drive product/brand experience, and develop avenues for dialogue and feedback SHARE Generate WOM by encouraging consumers to share their experiences.
  • 5. SUB-TASKS Arriving at the them. Parameters Score How well known is the brand (among target audience consumers)? 9 How "top of mind" is the brand? 7 To what extent are consumers aware of the current brand positioning? 6 Is the brand currently considered "a brand for me" - a brand that consumers can relate to or have shared values with? 7 Is there a clear advantage over the competition that will be evident with usage/ product experience? 6 To what extent are consumers likely to talk with each other about the category? 6 When they do occur, how influential are recommendations from other consumers on category purchase behaviour? 8 To what extent are brands in the category seen by consumers as clearly differentiated from one another? 7 How high involvement vs. low involvement are category purchase decisions? 8
  • 6. SUB-TASKS Arriving at the them. Parameters Score When are brand choices in the category typically made? Are they thought out far in advance, or made quickly at the point of purchase? 7 How important is it for consumers to experience the product first-hand in order to fully understand its appeal? 7 Have our brand's communications become boring, homogenous, or predictable to consumers? 6 Is there factual information to convey about the product (or product performance) that can significantly impact consumer perception and influence purchase behaviour? 8 Is there a specific, non-purchase consumer action that can significantly enhance consumer perception of the brand and influence purchase behaviour? 8 Is it important (to the brand) to provide a community forum that brings consumers together and fuels their passion for the brand? 9
  • 7. SUB-TASKSNOTICE Build awareness around the core proposition of Sunsilk Remind the audience through increased frequency and reach Surprise the audience through new and innovative content and campaigns THINK Convey a detailed message- the core proposition and its relevance to the consumer Keep the message engaging and clear Educate consumer about hair-types & expert care FEEL Build trust Make the brand more relatable Generate excitement ACT Drive product/brand experience through trials Induce purchases SHARE Create WOM
  • 8. MEDIA MIX |TV Product Placement /Sponsorship in Youthful Movies and shows Why : ATTENTION Aspirational Connect: Curiosity about the experience the brand can offer Mass Reach Convey Benefits High Brand Recall
  • 9. OOH OOH: In Metro stations/crowded places Why: Good visibility High recall Reach the masses Fixed cost Scope for innovation
  • 10. ON GROUND ACTIVATION Experiential Connect via Road Shows /Kiosks Why Adrenalin: Inspires most of the youth and specially our TG Raises Interest First Hand Experience: Through demonstrations Drive Engagement Drive Purchase intent and Loyalty
  • 11. DIGITAL Blogs /Website /Youtube Videos/Facebook/Instagram Why: Generates conversations Increase word of mouth Cost effective Creating loyal communities communicate and interact directly online Share Experience Drive Engagement To exhibit the thrill Gain Credibility Co- Creation
  • 12. STRATEGIC MEDIA PRIORITIES COMPETITION COMMUNICATION CATEGORY PENETRATION CATEGORY GROWTH BRAND LOYALTY/ DIFFERENTIATION BRAND AWARENESS MARKETING OBJECTIVE BUILD AWARENESS BUILD CUSTOMERS GROW MARKET SHARE HIGH MEDIUM LOW COMPLEX SIMPLE HIGH MEDIUM LOW HIGH MEDIUM LOW HIGH MEDIUM LOW HIGH MEDIUM LOW
  • 14. SCHEDULING PATTERN RECENCY ď‚— Maximize reach at 1+ on a weekly basis ď‚— Same weights every week ď‚— Concentrate on all forms of media ď‚— Maintain constant exposure GRP WEEK 1 2 3 4
  • 15. Media Media Forms Media Channels Scheduling Duration Location Broadcast: TV Sponsorship TV shows: Shows targeting Sec A B women New & Repeat Episodes 2 month period Pan India Print: Cinema Sponsorships Partner with upcoming Movies which are Youth centric Pre Release- Post release 2 interviews in a month Product placements Geo- Targeting towards tier 2 cities to get non users Digital FB/Twitter and You tube Expert advice shows, Hair blogs Paid Search on Google and FB campaign to share stories of experience 2 months Pan India MEDIA STRATEGY
  • 17. ON GROUND ACTIVATION HAIR ANALYSIS AND SOLUTIONS Activation outside office complexes and colleges, offering hair examination and personalized Sunsilk hair care advice
  • 18. EXPERT HAIR ADVICE CROWD SOURCED QUESTIONS Solutions to all your hair problems. That too, straight from our experts
  • 19. PRODUCT PLACEMENT & SPONSORSHIP BAND BAAJA BRIDE | NDTV GOOD TIMES Expert Hair Care for all your special occasions.
  • 20. BRAND ASSOCIATION TANU WEDS MANU: SEASON 2 Expert Hair Care for all types of hair. Long or Short. Curly or Straight.
  • 21. Behind the Scenes, Event Coverage Celebrity Guest in Band Baaja Bride Kangana Ranaut | Hairstyle TipsCo Branding TV Spot
  • 22. GUERILLA MARKETING EXPERT HAIR CARE FOR ALL YOUR HAIR PROBLEMS