Quality Service Flow for Trainees

Service Flow “ Quality means doing it right when no one is looking.” Inspired by Quality Manager (Andrea Rosero) in AIESEC Santiago

Service Flow The Service Flow is design from the match to the arrival in the home LC. PREARRIVAL ARRIVAL WORK STATION GET INVOLVED BYE BYE

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],PREARRIVAL ARRIVAL WORK STATION GET INVOLVE BYE BYE MAIN FOCUS: Information gathering PREARRIVAL ARRIVAL WORK STATION GET INVOLVED BYE BYE

PREARRIVAL ARRIVAL WORK STATION GET INVOLVE BYE BYE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MAIN FOCUS: Logistics ARRIVAL

PREARRIVAL ARRIVAL Induction to company 1. Presentation between Trainee and company the first day of realized. First Month 2. Cultural shock capacitacion to company 3. Get a bank account for the trainee FEEDBACK 3. First Month survey fullfillment (Company, Trainee) PREARRIVAL ARRIVAL WORK STATION GET INVOLVE BYE BYE MAIN FOCUS: Relations management WORK STATION

PREARRIVAL ARRIVAL WORK STATION GET INVOLVE BYE BYE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MAIN FOCUS: Happiness PREARRIVAL ARRIVAL WORK STATION GET INVOLVED BYE BYE

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],PREARRIVAL ARRIVAL WORK STATION GET INVOLVE BYE BYE MAIN FOCUS: Say good bye to a friend BYE BYE

Quality Service Flow for Trainees

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Quality Service Flow for Trainees