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Conversational
  Marketing

      Branding in the
       Age of Twitter
         Twitter: JohninOrlando
               Created: 3.18.09
Are you on Twitter?

          Why? (or Why Not?)
Did you know?

          6 million users
      55 million visitors/month



        Source: Compete.com survey via Wikipedia.org, 3/16/2009
The Big Three:




       Source: Compete.com as of 3/16/2009
Facebook vs. Twitter

     Facebook is a social network that
      happens to host conversations

     Twitter hosts conversations that
      happen to form a social network
A new Twitter App is launched…


 Nearly every minute!
The Question that changed
everything...

 What are you doing right now?
Why is that?

       You get to tell a story…
       140 characters at a time
Simple enough, right?

            …WRONG
It’s sort of like skiing…

     …easy to start, but really
         hard to master
What does this have to do with
marketing?

   Conversations are now hyper-
    social, transparent, and real
In other words…

        The days of blasting a
      brand message out via 30
       second tv spots are over
It’s about something more:
             Real people having a
               real conversation


   (Hint: Some of those 55 million
     people are talking about you)
As marketers, we have a
choice:
               Join in, or not


 (Either way the conversation is
     happening...right now!)
Ok, how do I join in?
           Simple, start out by
           first learning to listen
Great news:

         There are a million and
          one apps to help you
Then what?
            Like any conversation,
            after listening, speak up!


 (If you don’t guide the conversation
about your brand, someone else will)
Something crazy just might
happen...
          You might just learn
          something new about
            your customers
Imagine...

             All the possibilities!
Good luck!
You’re going to do just fine

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Branding In The Age Of Twitter

  • 1. Conversational Marketing Branding in the Age of Twitter Twitter: JohninOrlando Created: 3.18.09
  • 2. Are you on Twitter? Why? (or Why Not?)
  • 3. Did you know? 6 million users 55 million visitors/month Source: Compete.com survey via Wikipedia.org, 3/16/2009
  • 4. The Big Three: Source: Compete.com as of 3/16/2009
  • 5. Facebook vs. Twitter Facebook is a social network that happens to host conversations Twitter hosts conversations that happen to form a social network
  • 6. A new Twitter App is launched… Nearly every minute!
  • 7. The Question that changed everything... What are you doing right now?
  • 8. Why is that? You get to tell a story… 140 characters at a time
  • 10. It’s sort of like skiing… …easy to start, but really hard to master
  • 11. What does this have to do with marketing? Conversations are now hyper- social, transparent, and real
  • 12. In other words… The days of blasting a brand message out via 30 second tv spots are over
  • 13. It’s about something more: Real people having a real conversation (Hint: Some of those 55 million people are talking about you)
  • 14. As marketers, we have a choice: Join in, or not (Either way the conversation is happening...right now!)
  • 15. Ok, how do I join in? Simple, start out by first learning to listen
  • 16. Great news: There are a million and one apps to help you
  • 17. Then what? Like any conversation, after listening, speak up! (If you don’t guide the conversation about your brand, someone else will)
  • 18. Something crazy just might happen... You might just learn something new about your customers
  • 19. Imagine... All the possibilities!
  • 20. Good luck! You’re going to do just fine