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Digital
Champions
The Digital World We Live In
• Government services are increasingly
becoming ‘digital by default’
• It is predicted that soon 90% of jobs will
require some form of digital capacity
2
Digital Exclusion
• Digital exclusion is the inability to access online products or
services or to use simple forms of digital technology
• This makes it difficult to access necessary information and services
• In some cases this can contribute to loneliness and isolation
• It can also leave people financially worse off and/or less likely to
find work
3
4
Lack of skills and
confidence
Lack of access to
infrastructure eg
fast broadband
Financial
barriers – cost of
devices and cost
of internet
access
Learning or
physical
disabilities
Lack of
motivation and
aspirations
Common Causes of Digital Exclusion
What is a Digital Champion?
• Someone who is trained to help others to
use technology and get the most out of
being online
• They help a wide range of people to build
their confidence and skills
• Does not need to be an IT whizz. While it
helps to have basic computer skills, the
main criteria is a willingness to help others
5
6
Online security,
banking and
money
Finding and
applying for jobs
Using
government
services online
Keeping in touch
by e-mail
Help people with things like:
How does it work?
• Use your voluntary days – this can be
split up over several sessions
• Meet learners for one to one sessions
in the office or help at events and
drop-in sessions
• Provide support tailored to the
individual
7
What support will be
provided?
• You will become part of the Digital
Champions Network
• The online portal includes training,
discussion forums, session plans and
templates, practical support and advice and
a host of useful links, videos and guides
• The Community Partnerships Team are
here to support you
8
What are the benefits?
• Make a difference in peoples lives
• Increase your own digital skills with a range of courses available
• Get experience in teaching
• Increase your confidence
• For those working in back end roles it is an opportunity to meet our residents and get
front line experience
• Add it to your CV/LinkedIn
9
Register your
interest today!

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Digital Champions Event

  • 2. The Digital World We Live In • Government services are increasingly becoming ‘digital by default’ • It is predicted that soon 90% of jobs will require some form of digital capacity 2
  • 3. Digital Exclusion • Digital exclusion is the inability to access online products or services or to use simple forms of digital technology • This makes it difficult to access necessary information and services • In some cases this can contribute to loneliness and isolation • It can also leave people financially worse off and/or less likely to find work 3
  • 4. 4 Lack of skills and confidence Lack of access to infrastructure eg fast broadband Financial barriers – cost of devices and cost of internet access Learning or physical disabilities Lack of motivation and aspirations Common Causes of Digital Exclusion
  • 5. What is a Digital Champion? • Someone who is trained to help others to use technology and get the most out of being online • They help a wide range of people to build their confidence and skills • Does not need to be an IT whizz. While it helps to have basic computer skills, the main criteria is a willingness to help others 5
  • 6. 6 Online security, banking and money Finding and applying for jobs Using government services online Keeping in touch by e-mail Help people with things like:
  • 7. How does it work? • Use your voluntary days – this can be split up over several sessions • Meet learners for one to one sessions in the office or help at events and drop-in sessions • Provide support tailored to the individual 7
  • 8. What support will be provided? • You will become part of the Digital Champions Network • The online portal includes training, discussion forums, session plans and templates, practical support and advice and a host of useful links, videos and guides • The Community Partnerships Team are here to support you 8
  • 9. What are the benefits? • Make a difference in peoples lives • Increase your own digital skills with a range of courses available • Get experience in teaching • Increase your confidence • For those working in back end roles it is an opportunity to meet our residents and get front line experience • Add it to your CV/LinkedIn 9