Paul B. Jacob has over 10 years of experience in casualty claims investigation, legal consulting, and management. He currently works as an investigator for American Family Insurance, where he achieved a 100% customer satisfaction rating. Previously, he held managerial roles at Whole Foods Market and consulted as a legal expert for Promontory Financial Group. Jacob has a Juris Doctor degree and Bachelor's in Economics from Drake University and Michigan State University, respectively. He has strong computer skills and experience with regulatory compliance and complex legal issues.

1. PAUL B. JACOB
5101 S. Rio Grande St. Apt 4210, Littleton, CO 80120 (810) 423-2929  PaulBJacob@gmail.com
CASUALTY CLAIMS INVESTIGATION AND LEGAL CONSULTING
 Currently working as Investigator in casualty claims department
 Achieved 100% customer satisfaction as Investigator with American Family Insurance
 Juris Doctor and Bachelor’s degree in Economics
 Consulted in legal regulatory and compliance within financial services
 Previously working in a managerial position for a premier food retailer
EXPERIENCE
American Family Insurance, Englewood, CO 01/2015-Present
Casualty Claims Associate
Working as Investigator with American Family Insurance
 Comprehensive investigation and management of complex motor vehicle accidents involving multiple
vehicles and injuries.
 Research and comprehend statutes in order to effectively manage claims in a diverse three-state region.
 Analyze and apply state-specific statutes in order to fairly assign comparative negligence.
 Efficiently manage a large inventory of claims in a manner that maximizes productivity.
 Work effectively with a team of adjusters and support departments to achieve efficient and cohesive claims
handling.
Whole Foods Market, Highlands Ranch, CO 03/2013-12/2014
Production Supervisor
Promoted to supervise $2M Seafood Sales and Production department, team of eight.
 Manage all seafood products; analyze market, financial and consumer demand data, identify trends, and
recommend sales strategies.
 Develop, manage and implement seafood production plans.
 Coordinate with marketing, advertising and graphic artists for campaigns, store signs and creative displays.
 Coordinate with other departments to increase overall store sales.
Seafood Sales Team Member (03/2013-10/2013)
 Drove sales and provided excellent customer service in a specialty market.
 Resolved customer complaints by investigating problems and developing solutions.
Special Counsel, on contract with Promontory Financial Group, LLC, Denver, CO 08/2012 - 01/2013
Legal Consultant, Risk Review
Recruited from law school as a contract consulting JD to work on a 2-year regulatory and compliance lawsuit
project pursuant to a Consent Order from the Office of the Comptroller of the Currency (OCC).
 Reviewed mortgagee complaints for a large-scale foreclosure harm review.
 Provided in-depth forensic file review of mortgagee documents from Wells Fargo, identifying regulatory,
compliance, and risk management issues.
 Identified non-compliance and financial harm incurred due to unfair denial of a refinance, loan
modification, deed-in-lieu, short-sale, or other loan retention or liquidation programs.
 Incorporated new software and evolving guidance from the OCC; mastered Promontory's proprietary risk-
management software.

2. Paul B. Jacob Page 2
EDUCATION
Juris Doctor
Drake University Law School, Des Moines, IA, 5/2012
Affiliations: Delta Theta Phi Law Fraternity
Activities: Delt Peer Mentor Program, James A. Albert Foundation
University of Nantes, Nantes, France, 07/2010 – 08/2010
Drake University Law School study abroad
EU law, International Mock Trial
Bachelor of Arts, Economics
Michigan State University, East Lansing, MI, 6/2009
Affiliations: Student Leaders for Change, MSU Green Initiative
Volunteer: Relay for Life Counsel, Campus Organics
University of London: Birkbeck, London, England, 07/2007 – 08/2007
Study Abroad, Michigan State
COMPUTER SKILLS
Strong PC Skills, including proficiency with Microsoft Excel, Access, PowerPoint, Word, and other similar
products.
ADDITIONAL INFORMATION
Volunteer: Habitat for Humanity, North End Soup Kitchen
Interests: Extreme Trail Racing, Oil Painting, Sculpting