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BA 4700
MARKETING MANAGEMENT
L.P. CHEW
7/24/2013 1

 Millions of cups of coffee are consumed daily in the
India
 Kiosk in a mall or market location and provide
customers with the best coffee and tea selections
available from around the world
 Coffee kiosks are faster and easier to access
 It’s a new way to deliver fast coffee and food services
that can be seen even in international market.
Coffee Kiosks Market
7/24/2013 2

Comparative analysis
COMPARISONS
STRATEGY
QUALITY
PRICE
GLOBAL
CAFE COFFEE
DAY
SELLING
ORIENTED
GOOD
COSTLIER
PLACED LOWER
TATA
STARBUCKS
MARKETING
ORIENTED
BEST
COMPETITIVE
BETTER PLACED
7/24/2013 3

Comparative analysis
COMPARISONS
MARKET HOLD
SEGMENTATION
RADIUS
INNOVATION
CAFÉ COFFEE
DAY
EARLIER TO
START
YOUTH
RESTRICTIONS
SLOWER
TATA
STARBUCKS
RECENT ENTRY
YOUTH &ADULT
NO
RESCTRICTIONS
FASTER
7/24/2013 4

 The greatest locations - visibility, high traffic pattern,
convenient access.
 The best products - freshest coffee beans, cleanest
equipment, premium serving containers, consistent
flavor.
 The friendliest servers - cheerful, skilled,
professional, articulate.
 The finest reputation - word-of-mouth advertising,
promotion of our community mission of charitable
giving.
Business Overview &
Strategy
7/24/2013 5

 The higher the customer satisfaction, the higher the
customer recognition.
 Never compromize on the products’ quality
 Specialty growth is being driven both by new
converts as well as increasing levels of consumption
by veteran specialty drinkers
 Its here to stay!!!!!
Conclusion
7/24/2013 6

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BA 4700 Marketing Management Coffee Kiosks Market Analysis

  • 2.   Millions of cups of coffee are consumed daily in the India  Kiosk in a mall or market location and provide customers with the best coffee and tea selections available from around the world  Coffee kiosks are faster and easier to access  It’s a new way to deliver fast coffee and food services that can be seen even in international market. Coffee Kiosks Market 7/24/2013 2
  • 3.  Comparative analysis COMPARISONS STRATEGY QUALITY PRICE GLOBAL CAFE COFFEE DAY SELLING ORIENTED GOOD COSTLIER PLACED LOWER TATA STARBUCKS MARKETING ORIENTED BEST COMPETITIVE BETTER PLACED 7/24/2013 3
  • 4.  Comparative analysis COMPARISONS MARKET HOLD SEGMENTATION RADIUS INNOVATION CAFÉ COFFEE DAY EARLIER TO START YOUTH RESTRICTIONS SLOWER TATA STARBUCKS RECENT ENTRY YOUTH &ADULT NO RESCTRICTIONS FASTER 7/24/2013 4
  • 5.   The greatest locations - visibility, high traffic pattern, convenient access.  The best products - freshest coffee beans, cleanest equipment, premium serving containers, consistent flavor.  The friendliest servers - cheerful, skilled, professional, articulate.  The finest reputation - word-of-mouth advertising, promotion of our community mission of charitable giving. Business Overview & Strategy 7/24/2013 5
  • 6.   The higher the customer satisfaction, the higher the customer recognition.  Never compromize on the products’ quality  Specialty growth is being driven both by new converts as well as increasing levels of consumption by veteran specialty drinkers  Its here to stay!!!!! Conclusion 7/24/2013 6