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 INFORMATION COMPETENCIES:
A BRIDGE TO NARROW THE
NORTH-SOUTH KNOWLEDGE GAPS 
 
Mortenson Distinguished Lecture
Mortenson Center for International Library Programs
University of Illinois at Urbana-Champaign,
Urbana, Illinois, USA, September 23, 2003
 www.library.uiuc.edu/mortenson
Jesús Lau, Ph.D.
Director, USBI Veracruz Library, and UV Virtual Library Coordinator
Veracruz, México
jlau@uv.mx / jlau@uacj.mx
Personal: http://bivir.uacj.mx/lau
Institutional: www.uv.mx 
Topics
 The North-South knowledge gaps
 Southern socio-economic development
 Information literacy challenges
 Indicators of information growth
 The role of education and pedagogy in
information literacy
Decision Making - Information
 Cancun, the sunny beach resort
 World Trade Organization, 5th. Ministers Meeting / 2003
 Information is needed for
 Negotiation
 Planning
 International negotiations have a great impact on local
economies
 Agriculture is a trade battle arena between developed and
developing economies
 International negotiations cannot be based on just good will
 Leaders require information about decision alternatives
International Trade Competition
 The world is not a charity planet, it is a highly
competitive place
 International trade competition is fierce
 Developing countries require information
intelligence
 Southern leaders seldom come to a negotiating table
with background information
 Their information competencies tend to be limited
Leaders Need Information
Competencies
 Governments need to know about:
 Competitors and potential allies
 New goods and products entering to the world market
 New technologies
 New entrants to the economy
 Information/knowledge is essential to compete
 Maquila industry is moving to China
 China has taken 15 years to become a world industrial
power, but Mexico did not notice it until now
Information Competencies
Socio-Economic and political
development is best advanced by
people who recognize their need
for information, and identify,
locate, access, evaluate and apply
the needed information.
North – South
World Social Stratas  
Poor
Very poor
Middle class
Wealthy
Wealth/Poverty Connotations
1. Income
 Gross National Income per Capita
2. Basic needs
 Food
 Health
 Housing
 Education
 Employment
3. Capability
 Information competencies
 Research
 Management
Population 2002
(World Bank, 2002)
World 6,201,303
Low income 2,495,033
Middle income 2,741,531
Low & middle income 5,236,564
High income 964,739
Developing Regions
(World Bank, 2002)
East Asia & Pacific 1,823 900
Europe & Central Asia 475 1,970
Latin America & Caribbean 524 3,580
Middle East & North Africa 301 2,220
South Asia 1378 450
Population GNP per
Capita
Regions
2
Knowledge Gaps
Internet: A great Venue for
Information
 Internet is opening access to information
 Great amounts of resources are available
 Some information aggregators are giving
information away
 However, low use capacity limits information
benefits in Southern populations
Information Development in
the Southern Hemisphere
 Publishing is limited
 Scientific serials are just a few
 Nobel prizes are not from developing
countries
 Reference publications are also scarce
Information/Knowledge Chain
2. Packing
•Editor
•Databases/electronic
media companies
•Information aggregators
1. Production
•Authors
•Inventors
•Researchers
3. Storage/
Distribution
•Bookstores
•Libraries
•Information services
4. Use/Demand
•Researchers
•Academics
•Students
•Companies
Researchers
Notes
-12 Not including data for law, humanities and education.
-13 Data refer to researchers only.
Country Researchers
Africa 71,308
America 124,899
Asia 4,483,881
Europe 1,892,307
Oceanía 60,066
   
Canada 80 510
Japan 651,099
United States (12) (13) *962 700
Patents
Country Applications Porcentage
Africa 432 6.3
America 2 577.754 37.8
Asia 726.236 10.7
Europe 2 736.178 40.2
Oceania 279 4
Japan 11.846 0.293
USA 40.003 0.707
Total 6 805.047 100
Serials(ISSN, 2003)
Country ISSN Records
Africa 7,064
Asia 37,369
Europe 584,632
Latin América/Caribbean 27,842
Oceania 51,691
Canada 111,618
Japan 30,947
United States 161,031
Newspapers / Circulation
(Unesco, different years)
Number of  Circ Total per 1,000 
Dailies (000) (millions) inhabitants
World total 8 391 548 96
Africa 224 12 16
America 2 939 111 141
Asia 3 010 229 66
Europe 2 115 190 261
Oceania 103 6.4 227
Developed countries 3 972 276 226
Developing countries 4 419 272 60
Least developed countries 172 3.9 8
Continents
Continents Production Consumption Consumption
groups of countries (MT) (MT) per inhabitant
(kg)
World total 36 35 6.1
Africa 0.4 0.5 0.7
America 17 14 18
Asia 6.8 10 2.9
Europe 11 9.4 13.1
Oceania 0.8 0.8 28.2
Developed countries 31 27 21.9
Least developed countries 0.04 0.1 0.2
Newsprint
(Unesco, different years)
National Library Collections
General note
For general explanations and definitions, please
refer to the beginning of this chapter.
17 Data refer only to books.
18 Data refer only to gramophone records.
19 Data refer only to the number of visits to reading rooms.
Country Units Volumes
Africa 13 2,920
America 10 20,560
Asia 26 45,992
Europe 63 278,194
Oceanía 1 2,441
Canada  1 6,387
Japan  1 5,528
Public library collection
Africa 358 6,271
America 2,060 18,231
Asia 22,741 597,394
Europe 127,271 2,568,421
Canada  (2) 1 045 70 077
Japan  2 172 195 390
Country Unit Volumes 
Internet(www.blues.uab.es, 2003)
USA, Canada, Japan, and West Europe
90% Demand
70% Computer servers
English Language
60-80% Internet content
60 % English speakers users
8 % English speakers of total world population
3
Knowledge
Bridge
Education - Development
 Education enables people to be better citizens
 It helps economic mobility of individuals
 It determines national progress
 Education access is a challenge
 Education quality is even a greater one
 Information development is related to education
 Education fosters information competencies
Teacher-Centered
Education
 Equips students with static knowledge
 Teaching to the test
 Reproducing texts
 Students are classroom-bound
 Predominates in developing countries
Information Literacy - Hurdles
Hurdles
Professors´
course notes Textbooks
Professor lecture-
based learning
Rote learning
Memorization
Learner-Oriented Education
 Fosters:
 Information competencies
 Knowledge construction by learners
 Life long learning
 Independent students
 Creativity and innovation
 Open-horizontal management
 Contributes to create a base for democracy
Learning Is Changing
(Goldfarb, 1999)
• Internet summarizes and orders information in a
hierarchical order
• The book-reader interaction has changed because “words
become pictures and pictures become words”
• Readers “gain information from bytes and text fragments
that are not organized in a straight line from beginning to
end or from left to right”
• Successful books that have appeal to new cyber readers
are non-linear, similar to computer formats: “graphics in
exciting new forms and formats¨
4
Information
Competencies
Information Age
(Kuhlthau, 1999)
 It is characterized by instability and
uncertainty because of constant state of
innovation and development
 Society is shifting from scarcity of resources
to an abundance of resources
 Computer technology is changing learning
environments, communication and the way
people create
Information Literacy: A Must for Socio-
Economic Development
 Workers need to be learning constantly, jobs are for a short time-span
 The work place is moving from routine to rich-thinking activities
 Education for future citizens is focusing on learning how to learn in
information-rich environments
 New education models are based on inquiry approach to learning rather
than on transmission approach to teaching
 Education´s new paradigm is to prepare students to know and to be able
to do
 Information competencies are a critical life skill
Competencies / Skills
 Reading
 Numerical
 Writing
 Information
 Computer
 Research
Professional Competencies
(Evers, Et al)
A. Mobilizing Innovation and Change:
Conceptualizing as well as setting in motion
ways of initiating and managing change that
involve significant departures from the current
mode.
- Ability to conceptualize
- Creativity, innovation, change
- Risk-taking
B. Managing People and Tasks:
Accomplishing the tasks at hand by planning,
organizing, coordinating, and controlling both
resources and people
- Coordinating
- Decision-making
- Leadership and influence
- Managing conflict
- Planning and organizing
C. Communicating: Interacting effectively with
a variety of individuals and groups to facilitate
the gathering, integrating, and conveying of
information in many forms (for example,
verbal, written)
- Interpersonal
- Listening
- Oral communication
- Written communication
D. Managing Self: Constantly developing
practices and internalizing routines for
maximizing one’s ability to deal with the
uncertainty of an ever-changing environment
- Learning
- Personal organization and time
management
- Personal strengths
- Problem-solving and analytic
Information Core Competencies
I
N
F
O
R
M
A
T
I
O
N
Identify
Locate
Access
Evaluate
Apply
5
Library Role
Information Competencies
(American Asocciation School Libraries)
”Information users should have both
information-gathering strategies and the
critical thinking skills to select, discard,
synthesize, and present information in new
ways to solve real-life problems.”
Information Literacy Actors
Parents
Teachers
Professors
Librarians/Information
Professionals
Managers
The Librarians´ Role
 Librarians provide essential expertise:
 Access to information,
 Selection of information resources, and
 Facilitating the use of information in learning process
 Librarians and information specialists´ new roles:
 Knowledge facilitator
 Instructional facilitators
Libraries´ Role in Information Literacy
 Libraries´ new paradigm is to prepare users to know and to be able to do
 Libraries have the leading position of focusing on learning Libraries are
knowledge repositories and offer a wealth of information
 Libraries should be learning-centered institutions
 Libraries are or ought to be information literacy centers
 Libraries ought to be:
 An extension of the classroom
 Integrated into the curriculum
 Providing opportunities and resources to students´ inquiry process
Cancún: An Example of the
Importance of Information
.
Conclusions
 The North-South knowledge gaps can be bridged
by information competencies
 Individuals of all ages need information literacy
competencies
 Good decisions are based on good information
 Education needs pedagogical changes in developing
countries
 Librarians are information experts who can
advocate information development in Southern
countries

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Information Competencies: A Bridge to Narrow the North-South Knowledge Gaps

  • 1.    INFORMATION COMPETENCIES: A BRIDGE TO NARROW THE NORTH-SOUTH KNOWLEDGE GAPS    Mortenson Distinguished Lecture Mortenson Center for International Library Programs University of Illinois at Urbana-Champaign, Urbana, Illinois, USA, September 23, 2003  www.library.uiuc.edu/mortenson Jesús Lau, Ph.D. Director, USBI Veracruz Library, and UV Virtual Library Coordinator Veracruz, México jlau@uv.mx / jlau@uacj.mx Personal: http://bivir.uacj.mx/lau Institutional: www.uv.mx 
  • 2. Topics  The North-South knowledge gaps  Southern socio-economic development  Information literacy challenges  Indicators of information growth  The role of education and pedagogy in information literacy
  • 3. Decision Making - Information  Cancun, the sunny beach resort  World Trade Organization, 5th. Ministers Meeting / 2003  Information is needed for  Negotiation  Planning  International negotiations have a great impact on local economies  Agriculture is a trade battle arena between developed and developing economies  International negotiations cannot be based on just good will  Leaders require information about decision alternatives
  • 4. International Trade Competition  The world is not a charity planet, it is a highly competitive place  International trade competition is fierce  Developing countries require information intelligence  Southern leaders seldom come to a negotiating table with background information  Their information competencies tend to be limited
  • 5. Leaders Need Information Competencies  Governments need to know about:  Competitors and potential allies  New goods and products entering to the world market  New technologies  New entrants to the economy  Information/knowledge is essential to compete  Maquila industry is moving to China  China has taken 15 years to become a world industrial power, but Mexico did not notice it until now
  • 6. Information Competencies Socio-Economic and political development is best advanced by people who recognize their need for information, and identify, locate, access, evaluate and apply the needed information.
  • 9. Wealth/Poverty Connotations 1. Income  Gross National Income per Capita 2. Basic needs  Food  Health  Housing  Education  Employment 3. Capability  Information competencies  Research  Management
  • 10. Population 2002 (World Bank, 2002) World 6,201,303 Low income 2,495,033 Middle income 2,741,531 Low & middle income 5,236,564 High income 964,739
  • 11. Developing Regions (World Bank, 2002) East Asia & Pacific 1,823 900 Europe & Central Asia 475 1,970 Latin America & Caribbean 524 3,580 Middle East & North Africa 301 2,220 South Asia 1378 450 Population GNP per Capita Regions
  • 13. Internet: A great Venue for Information  Internet is opening access to information  Great amounts of resources are available  Some information aggregators are giving information away  However, low use capacity limits information benefits in Southern populations
  • 14. Information Development in the Southern Hemisphere  Publishing is limited  Scientific serials are just a few  Nobel prizes are not from developing countries  Reference publications are also scarce
  • 15. Information/Knowledge Chain 2. Packing •Editor •Databases/electronic media companies •Information aggregators 1. Production •Authors •Inventors •Researchers 3. Storage/ Distribution •Bookstores •Libraries •Information services 4. Use/Demand •Researchers •Academics •Students •Companies
  • 16. Researchers Notes -12 Not including data for law, humanities and education. -13 Data refer to researchers only. Country Researchers Africa 71,308 America 124,899 Asia 4,483,881 Europe 1,892,307 Oceanía 60,066     Canada 80 510 Japan 651,099 United States (12) (13) *962 700
  • 17. Patents Country Applications Porcentage Africa 432 6.3 America 2 577.754 37.8 Asia 726.236 10.7 Europe 2 736.178 40.2 Oceania 279 4 Japan 11.846 0.293 USA 40.003 0.707 Total 6 805.047 100
  • 18. Serials(ISSN, 2003) Country ISSN Records Africa 7,064 Asia 37,369 Europe 584,632 Latin América/Caribbean 27,842 Oceania 51,691 Canada 111,618 Japan 30,947 United States 161,031
  • 19. Newspapers / Circulation (Unesco, different years) Number of  Circ Total per 1,000  Dailies (000) (millions) inhabitants World total 8 391 548 96 Africa 224 12 16 America 2 939 111 141 Asia 3 010 229 66 Europe 2 115 190 261 Oceania 103 6.4 227 Developed countries 3 972 276 226 Developing countries 4 419 272 60 Least developed countries 172 3.9 8 Continents
  • 20. Continents Production Consumption Consumption groups of countries (MT) (MT) per inhabitant (kg) World total 36 35 6.1 Africa 0.4 0.5 0.7 America 17 14 18 Asia 6.8 10 2.9 Europe 11 9.4 13.1 Oceania 0.8 0.8 28.2 Developed countries 31 27 21.9 Least developed countries 0.04 0.1 0.2 Newsprint (Unesco, different years)
  • 21. National Library Collections General note For general explanations and definitions, please refer to the beginning of this chapter. 17 Data refer only to books. 18 Data refer only to gramophone records. 19 Data refer only to the number of visits to reading rooms. Country Units Volumes Africa 13 2,920 America 10 20,560 Asia 26 45,992 Europe 63 278,194 Oceanía 1 2,441 Canada  1 6,387 Japan  1 5,528
  • 22. Public library collection Africa 358 6,271 America 2,060 18,231 Asia 22,741 597,394 Europe 127,271 2,568,421 Canada  (2) 1 045 70 077 Japan  2 172 195 390 Country Unit Volumes 
  • 23. Internet(www.blues.uab.es, 2003) USA, Canada, Japan, and West Europe 90% Demand 70% Computer servers English Language 60-80% Internet content 60 % English speakers users 8 % English speakers of total world population
  • 25. Education - Development  Education enables people to be better citizens  It helps economic mobility of individuals  It determines national progress  Education access is a challenge  Education quality is even a greater one  Information development is related to education  Education fosters information competencies
  • 26. Teacher-Centered Education  Equips students with static knowledge  Teaching to the test  Reproducing texts  Students are classroom-bound  Predominates in developing countries
  • 27. Information Literacy - Hurdles Hurdles Professors´ course notes Textbooks Professor lecture- based learning Rote learning Memorization
  • 28. Learner-Oriented Education  Fosters:  Information competencies  Knowledge construction by learners  Life long learning  Independent students  Creativity and innovation  Open-horizontal management  Contributes to create a base for democracy
  • 29. Learning Is Changing (Goldfarb, 1999) • Internet summarizes and orders information in a hierarchical order • The book-reader interaction has changed because “words become pictures and pictures become words” • Readers “gain information from bytes and text fragments that are not organized in a straight line from beginning to end or from left to right” • Successful books that have appeal to new cyber readers are non-linear, similar to computer formats: “graphics in exciting new forms and formats¨
  • 31. Information Age (Kuhlthau, 1999)  It is characterized by instability and uncertainty because of constant state of innovation and development  Society is shifting from scarcity of resources to an abundance of resources  Computer technology is changing learning environments, communication and the way people create
  • 32. Information Literacy: A Must for Socio- Economic Development  Workers need to be learning constantly, jobs are for a short time-span  The work place is moving from routine to rich-thinking activities  Education for future citizens is focusing on learning how to learn in information-rich environments  New education models are based on inquiry approach to learning rather than on transmission approach to teaching  Education´s new paradigm is to prepare students to know and to be able to do  Information competencies are a critical life skill
  • 33. Competencies / Skills  Reading  Numerical  Writing  Information  Computer  Research
  • 34. Professional Competencies (Evers, Et al) A. Mobilizing Innovation and Change: Conceptualizing as well as setting in motion ways of initiating and managing change that involve significant departures from the current mode. - Ability to conceptualize - Creativity, innovation, change - Risk-taking B. Managing People and Tasks: Accomplishing the tasks at hand by planning, organizing, coordinating, and controlling both resources and people - Coordinating - Decision-making - Leadership and influence - Managing conflict - Planning and organizing C. Communicating: Interacting effectively with a variety of individuals and groups to facilitate the gathering, integrating, and conveying of information in many forms (for example, verbal, written) - Interpersonal - Listening - Oral communication - Written communication D. Managing Self: Constantly developing practices and internalizing routines for maximizing one’s ability to deal with the uncertainty of an ever-changing environment - Learning - Personal organization and time management - Personal strengths - Problem-solving and analytic
  • 37. Information Competencies (American Asocciation School Libraries) ”Information users should have both information-gathering strategies and the critical thinking skills to select, discard, synthesize, and present information in new ways to solve real-life problems.”
  • 39. The Librarians´ Role  Librarians provide essential expertise:  Access to information,  Selection of information resources, and  Facilitating the use of information in learning process  Librarians and information specialists´ new roles:  Knowledge facilitator  Instructional facilitators
  • 40. Libraries´ Role in Information Literacy  Libraries´ new paradigm is to prepare users to know and to be able to do  Libraries have the leading position of focusing on learning Libraries are knowledge repositories and offer a wealth of information  Libraries should be learning-centered institutions  Libraries are or ought to be information literacy centers  Libraries ought to be:  An extension of the classroom  Integrated into the curriculum  Providing opportunities and resources to students´ inquiry process
  • 41. Cancún: An Example of the Importance of Information .
  • 42. Conclusions  The North-South knowledge gaps can be bridged by information competencies  Individuals of all ages need information literacy competencies  Good decisions are based on good information  Education needs pedagogical changes in developing countries  Librarians are information experts who can advocate information development in Southern countries