My Full CV

1. Jess Kitchen
Personal Details
Address 34, rue Pouchet, 75017, PARIS
Telephone +33.6.72.68.76.71
Nationality British
Email jess.kitchen@adjacentnetworks.net
Personal Statement
Having excelled in telecoms and security orientated scenarios from the commencement of
my career, I aim to solidify my diverse range of knowledge and proven innovative
approaches to projects in a fresh and yet challenging role. I anticipate gaining crucial
exposure to forward-looking technologies and architectures.
I am an amiable and motivated individual that excels within a team environment, whilst at
the same time relishing the challenge of taking ownership of difficult and complicated
issues. I seek to exceed both internal and external client expectations.
Though possessing a strong leaning toward IP networking, I still maintain an active interest
in UNIX systems – specifically FreeBSD, Linux and Solaris.
I wish to further pursue Cisco CCIE or Juniper JNCIE accreditation, as thus far I have
attained a highly relevant level of operational experience.
Skillset
IP Network Engineer, Systems Engineer
FreeBSD, Linux, Solaris, OpenBSD
AIX, HPUX, VAX/VMS, NetApp.
TCP/IP, BGP, ISIS, OSPF, RIPv2, QoS
FTP, POP3, IMAP, SMTP, SNMP
Microsoft Windows XP, 200[03], NT
DNS, HTTP, SSL, SIP, PSTN, Fiber
RADIUS, Metro Ethernet, MPLS, L2TP sendmail, postfix, bind, tcpdump
LAN, WAN, ISDN, L3VPN, VRF, STP mysql, apache, php, cacti, mrtg
Routing, Switching, 802.1q VLAN IDS, IPS, ACID, snort, netcat, wireshark
Cisco 800, 1600, 1700, 2500, 3600, Extreme Alpine, Black Diamond, Summit
4500, 4700, 7200, 7600
3750, 4000, 6500
Juniper Netscreen ISG1000
PIX 501, 505, 515

2. Employment History
Claranet Group April 2008 – December 2008
Faubourg Saint-Honoure, 75008, PARIS IP Network Engineer
Company and Position Overview
Claranet Group since inception has remained one of a handful of managed service
providers that has kept to their word on customer satisfaction without cutting corners.
Again focusing from the outset on an SME and blue chip catchment, Claranet Group’s
sophisticated IP backbone is able to support a range of high availability solutions for
clients such as Airbus, Universal Music and Gallagher Bassett.
Due to my exposure to LAN and WAN technologies I was able to plan and implement a
10GE rollout on the existing Paris network, as well as deploy other infrastructure
enhancements to improve availability of the flagship MPLS IP VPN product.
A high level of coordination with other members of the network teams across Europe has
been required in order to ensure continuity within the group, in addition to supporting
internal clients at Rennes.
Responsibilities
Systems and Network
Support the IP backbone, intra-site, inter-site and international circuits - including ATM,
SDH SONET, Gigabit Ethernet, CWDM, DWDM technology via use of multiplexers.
Ensure availability and SLA of the French portion of the pan-European MPLS network.
Provide 2nd to 3rd line fault diagnosis and troubleshooting to both clients and internal
teams at Paris and Rennes - incl. infrastructure, sniffers, Cisco and Juniper CLI.
Break fix response, out of hours on-call rota - escalating to third party providers and or
vendors as necessary. Escalate to global head of networks if required.
Client facing
Improve redundancy of IP VPN product, propose revised design schema for wide area
networks specified by customers. Act as liason to vendors in response to client queries.
3rd line contact for unresolved issues related to Linux, FreeBSD, RADIUS platform,
internal Paris network including 802.11 access points and bridges.
Achievements
Completed migration of AS8975 into the global confederation AS8426; coordinated in
tandem with London, the Netherlands and Germany as part of a group-wide strategy.
10GE rolled out in support of Claranet Artful for the managed applications and web site
of Project Vendeglobe. Technologies used include LACP, ISIS interface weighting,
Native IOS, Hybrid CatOS.
Planned and implemented new Juniper NetScreen ISG1000 cluster, under a wider
initiative to improve existing customer infrastructure – removing broadcast domains and
loops previously propogated on WAN links.

3. Pro-Net Internet Services October 1996 – April 2008
Hendon, London, NW9 Systems and Network Administrator
Company and Position Overview
Pro-Net was among the first independent Internet Service Providers in the UK catering
to business and is a founder member of industry bodies such as ISPA.
Primarily dealing with an SME audience whilst retaining a sizeable core of property
professionals within its client base, Pro-Net has extensive experience in supporting a
diverse range of solutions for customers that include Bureau de Change, El Al Airlines,
the Royal Institute of Chartered Surveyors and Psion PLC.
My role has been primarily to take ownership of systems-related issues, having joined
the company in order to drive forward improvements in both security and availability.
This has led me to focus on building secure and sustainable networks.
Responsibilities
Systems and Network
OS and server builds, firewall configuration. Proof of concept deployments.
Employ a wide range of networking technologies and combinations of equipment in a
multivendor environment featuring Cisco, Extreme Networks and Lucent.
Diagnostics and troubleshooting in response to client queries, liasing with engineering
teams at Abovenet, Level(3), XchangePoint Europe – coordinate peering agreements.
Client facing
Support bespoke data network and IBM application servers for major financial institution.
3rd line contact for customer queries related to UNIX, broadband, dial platforms.
Product design and implementation for a variety of customer solutions.
Achievements
AS6911 setup, BGP multihoming – defined internal and external route policy.
Fully documented IP address schema, assignments for existing customers, co-located
servers and dial platform information in advance of Pro-Net’s own RIPE application.
Initial LIR setup - formulation of first IP allocation request based on address usage
forecast, amending where necessary and clarifying points of note or particular interest to
the RIPE hostmaster.
Creation and maintenance of database objects including aut-num, inetnum, route, AS
macros, establishment of authentication framework, customer assignments, moves and
changes.
Implemented a number of private interconnects at various points of presence on the Pro-
Net network using Metro Ethernet and L2TP in order to deliver a resilient broadband
infrastructure.

4. Burstfire Networks June 2002 –
Old Eton and Windsor Senior Consultant
Company and Position Overview
Burstfire was conceived to cater for a specialist technical market that often seeks best of
breed services of a latency and time critical nature. This predominantly included online
gaming, voice and media streaming, in addition to other hosted applications.
As a high level advisor to the managing director, I worked within a close-knit team
growing a strong client base through the delivery and implementation of a wide range of
innovative technical proposals.
The company significantly benefited from my continued contribution to both strategic
vision and the executive-level decision making process.
Responsibilities
Systems and Network
Acted as technical lead for UNIX infrastructure, training staff at multiple levels in a
variety of specialised areas.
Frequently manipulated an extensive route policy in line with customer demand.
Continued to provide exemplary support and response to client queries on performance
and expansion of the data network into Europe.
Perform changes and updates to inter-AS peering and transit arrangements.
IP address usage forecasting, conceptual layout and documentation.
Traffic profiling, assisted with defining QoS strategy for distinct end-user tiers.
Respond to network or OS-level security incidents, service affecting outages and other
SLA critical issues where related to managed products.
Verification of proposed design methodologies for new systems and services.
Diagnosis of low-level hardware and software faults.
Achievements
Implemented first point of presence and initial server architecture at Harbour Exchange
data centre.
Performed forensic analysis of compromised customer machines, data acquisition,
composed incident reports for law enforcement, supplier and internal audience.
Remote deployment of international DNS infrastructure.
Specified products and services for Accelerate Broadband, coordinated leased line
installation, RIPE IP and ASN allocation, proposed revised backbone addressing and
growth plan for wide area radio network based in Edinburgh, Scotland.
Proposed technical approaches for distributed denial of service response and mitigation.

5. Clubnet Communications Jan 2000 – December 2002
Thornton Heath, Surrey Systems and Network Analyst
Company and Position Overview
Clubnet was a relatively small scale Internet operation dealing with predominantly
corporate clients hosted on Solaris, BSD and Linux systems. The company also
provided a number of custom-built voice and data solutions.
My role was contractual and foremost concerned with the continued availability and
documentation of various key customer-facing services.
Responsibilities
Systems and Network
Daily maintenance of web and email server farms, including Sun Enterprise E250, E450
hardware. Ensure availability of crucial service elements such as DNS.
Periodic health checks of co-located client machines. Security audits, OS and kernel
level tuning where appropriate.
Firewall and IDS ruleset design, deployment and log analysis. Vulnerability patching.
Upkeep of public access UNIX systems based on FreeBSD and Linux.
Client facing
Performed as on-site advisor to pre-sales for bespoke projects.
Authored technical drafts, conceptual configuration and layout for customers.
2nd to 3rd line support on a wide range of issues from anti-spam policy to ISDN debug
and remote troubleshooting.
Achievements
Fully re-implemented physical and logical network layout following an audit, segregating
co-location and untrusted services away from infrastructure such as DNS.
Liased with RIPE for multiple IP assignments for both organisational and customer use.
Provisioned wide area network clients through use of BT FRIACO solution requiring
secure extranet for locally housed authentication servers.
Proposed framework for improved broadband products and services.
Assisted law enforcement with data acquisition during criminal investigations.

6. Corpex May 1997 – Sep 1997
Southampton Place, London, W1 Systems and Support Analyst
Company and Position Overview
Corpex is a small to medium sized web hosting and business solutions provider,
conceptualised during a particular window of opportunity in a very much at the time
access-based UK market.
It was during my tenure that I had the opportunity to hone my UNIX skills significantly
during daily operations which catered to a broad customer base – this followed my
involvement in an advisory capacity in relation to a number of apparent network-borne
intrusions.
The role subsequently involved proactive network monitoring and responding to
customer queries in 1st to 3rd line capacity, along with planning and implementing a
number of key improvements to the company’s internal processes and systems.
Responsibilities
Systems and Network
Vulnerability and backdoor scanning. Cisco-based ACL and firewall deployment.
FreeBSD, Linux and Solaris OS, application, server installs. Kernel tuning.
Hot fixes in response to service affecting incidents or hardware failures.
Client facing
Tiered support – incl. SMTP, POP, DNS, HTTP, CGI, Apache SSL, RealMedia.
Resolve issues within agreed SLA, escalate via Senior Systems Administrator.
Achievements
CGI development
Web-based service monitoring and customer alerting.
Re-write of domain registration, credit card payment scripts.
London datacentre
Planning and post-approval implementation of 100baseT infrastructure.
Deployment of multi node web farm using FreeBSD and round-robin DNS.
IP address management, planning and forecasting.

7. Tradition Bond Brokers April 1995 – October 1996
Bishopsgate, London, EC2 Network Technician
Company and Position Overview
Tradition maintains an extensive global voice and data network facilitating dealer-to-
dealer relations in a large number of both established and emerging markets.
As part of the wider Tradition Group, TBB is one of three sites specialising in market
data delivery achieved through extensive use of the Digital family of VAX/VMS
mainframes, minicomputers and associated networking equipment.
My role comprised day-to-day fault detection, escalation and resolution through to on-
site fixes, installations and disaster recovery interactions at numerous client sites such
as ABN Amro, Bear Stearns, Citibank, Credit Suisse, et al.
Responsibilities
Tradition Global Network
Responding to alerts, fault escalation as appropriate with suppliers such as BT Concert,
Telecom Italia, Telemedia International, MCI Worldcom.
Remote interrogation, diagnostics of Newbridge voice and data multiplexers.
Provisioning of LAT and IP nodes, DEC Routers, Bridges, terminal servers.
Completion of private wire orders, tone tracing, end-to-end testing and signoff.
Client facing
Site surveys, coordination of building and security access requests.
UTP video cabling, termination. Krone jumpering, liaison with facilities for Cat5.
Asset management and tracking of locally stored end-user site equipment such as
VT420 screens, keyboards, Penril modems, muxes via Ingres database.
Local helpdesk
Support multiple floors of up to 500 dealer positions across group sites in a wide ranging
market data service environment.
Network and structured cabling diagnosis, re-crimping and testing.
Etrali, IPC dealerboard moves and changes. Squawk box, hoot wiring.
Nortel Meridian switch configuration, defining intersite routing and LCR preferences.
Achievements
Deployed multiple site installations for clients including Deutsche Bank.
Rollout of new trading desk and dealer positions, wiring, IP, DEC LAT, PCNFS shares.
Formulated network topology diagrams and executive proposal for new leased lines.
Performed regular changes to Ascend Pipeline router configuration.
Domain name registration, maintenance and web site updates.
Identified and documented security issues in and around the Tradition network.

8. Education
The Blandford School 1991 - 1995
Blandford, Dorset
Passes achieved at GCSE grade in: English, English Lit, Mathematics, German, Science
and Information Technology.
Interests
Music Production, Internet Security, Gaming, Technology, Reading, Movies, Socialising.
Since 2004 I have operated AS8655 as a base for research into Internet routing, as well
as virus, malware and trojan analysis – the network is also home to community projects.
References
Available on request