1. Who Moved My Cheese to the Cloud??
The Human-Side of migrating to the cloud
CIMA/CGAIT 2015
2. Introduction
Jen Dodd
Director of Rocky Mountain Region–
Expertise in SharePoint/O365 and Training
Janna Sieber
Senior Engineer– Specializes in
SharePoint/O365 and Planning
*Drawing at the end of the presentation –
Broncos wine sleeve to go along with your
cheese!
3. About Planet
Offering solutions to
customers since 1997
Headquarters in
Germantown, MD
Large team of Microsoft
Cloud Experts in Denver
and the West
2014 Microsoft O365
Partner of the Year
2015 Microsoft Cloud
Partner of the Year
State of Colorado Master
Services Agreement:
CMS 43735
4. Who Moved My Cheese?
Best-selling 1998 motivational tale by Spencer Johnson.
Cheese represents
happiness and success.
The names of the little
people are taken from the
phrase "hem and haw," a
term for indecisiveness.
Hem is dead set in his
victimized mindset and
dismisses any proposal for
change
5. Talking Points
Considerations:
1. Answer the Big Questions
2. Know Your Organization
3. Acknowledge the Five
4. Educate the Masses
5. Hire a Sarah or Natasha
6. Address the Fears (the struggle is real)
7. Become a Student of Security
8. Enable the Mobile Workforce
9. Over-Communicate
10. Deal With Difficulties
11. Set Yourself Up for Success
12. Have Fun!
6. Answer the Big Questions
Step 1: Develop Your Cloud Roadmap
Do you make the move??
…and how far??
10. Acknowledge the Five
For the first time in history there are 5 generations in the workplace and their
attitudes toward technology ranges from “No thanks” to “Share EVERYTHING!”
11. Educate the Masses
Many people still don’t
understand: What
exactly is the “Cloud”?
• Target messages to
your audience
• Executives
• IT Stakeholders
• Business
Leaders
• Workers
12. What’s In It For Me?
Here is what they need to know:
1. Why Are We Changing?
2. What Will Change?
3. How Will the Change Occur?
4. When Will the Change Occur?
5. What are the Benefits?
6. What Do I Need to Do?
7. What Does the Future Look Like?
13. Hire a “Sarah” or “Natasha”
What to look for:
Fresh
Energetic
Technology Enthusiast
Loves People
Is Loved by People
Positive
Contagious
Dedicated
Trusted
Finds
Solutions/Answers
Activities
Communications
Training
Requirements gathering
Listens to pain points
User Groups
Lunch and learns
Videos
Executive Briefings
14. Address the Fears
Help your team
understand that the
cloud is not the enemy
of job security
This is not a war between
On-Premises vs. the Cloud
This is about value, flexibility
and mobility
The key is to recognize the
increase in opportunity not the
loss of job security
15. Address the Fears
The cloud changes the existing
roles and responsibilities of your
employees.
“What would you do if you weren’t
afraid?”
16. Address the Fears
• Change Happens
• They Keep Moving The Cheese
• Anticipate Change
• Get Ready For The Cheese To Move
• Monitor Change
• Smell The Cheese Often So You Know When It Is Getting Old
• Adapt To Change Quickly
• The Quicker You Let Go Of Old Cheese, The Sooner You Can Enjoy
New Cheese
• Change
• Move With The Cheese
• Enjoy Change!
• Savor The Adventure And Enjoy The Taste Of New Cheese!
• Be Ready To Change Quickly And Enjoy It Again
• They Keep Moving The Cheese.
17. Become a Student of Security
Security decisions
should be well-
informed and based on
fact, not fear
Security decisions
should be guided by
business objectives and
compliance
requirements
18. Enable the Mobile Workforce
Oceans of Change…
…Waves of Opportunity!
20. Over-Communicate
Do not leave
people in the dark
Develop “Best
Practices” for
communicating in
your unique
environment
21. Deal With the Difficulties
Do not bury your head in the
sand, deal with difficult
people/issues.
Focus on your personnel as the
common denominator for
successful cloud strategy.
22. Set Yourself Up For Success
Surround yourself with good
people you can trust
Managers
Technical Staff
Partners
Professional Organizations
(CIMA/CGAIT)
Peers in other similar
organizations
Business Leaders
Mentors
Change Agents
23. Have Fun
Improve morale by
making it fun to come
to work!
Find a “fun Bobby”
and let them do their
thing.
25. Contact Us:
Janna Sieber
Senior Engineer – SharePoint
jsieber@go-planet.com
303-941-6485
State of Colorado Master Services Agreement: CMS 43735
Jen Dodd
Director – Rocky Mountain and West Region
Senior SharePoint and O365 Consultant/Trainer
jdodd@go-planet.com
303-884-9923
Editor's Notes
Jen
Jen
Introduction to what we are talking about today
Jen
Introduction to what we are talking about today
Jen
Introduction to what we are talking about today
Set the stage for hybrid…it’s not all or nothing
“Whether it's to shift completely to the cloud or stay on-premises and leverage pieces that organizations could never build themselves, companies such as Microsoft and Google are changing organizations into new digital workplaces.”
Jen
Introduction to what we are talking about today
Jen
Jen
Janna
5 generations – spanning from my grandparents all the way down to kids I babysat in one workforce …
Let’s think about that for a min …
It is just going to continue to being more open and more technology … my daughter who is almost 2 already knows how to swipe through pictures on my iPhone and my son who is 4 already knows how to work YouTube for Kids and find videos of trucks to watch.
Millennials, born with devices in their hand…
Janna
Communication is so important and not just making sure that they receive an email about what is happening. Find the audiences and target the message to them individually.
Janna
Part of this communication is making sure each of those targeted audiences know all of the things that will impact them. Talk about Case for Change presentation and process …
Janna
Sarah Wright – City of Boulder
Natasha Myers – HCPF
You need someone who can encompass all of these pieces – someone who really ultimately knows people more than the technology. It is a people person position not just technically …
Jen
Jen
Jen
Jen
Janna
We all know work can’t look like this even if technology allows it … but this depicts the change that is here and the opportunities that are possible.
Millennials, born with devices in their hands and want to be able to work from anywhere at anytime … cloud computing allows for this flexibility
The days when employees accessed company information from their desks, and only from their desks, are long gone. Within the modern organization, employees are accessing corporate data from a variety of devices and from a variety of locations.
This flexibility can only be made easier by the use of cloud services. Cloud services enable customers IT environments to be dynamic and fluid
Janna
Back to finding the right people in your organization … these first-wavers are the people who are ready to run through the maze even if they don’t know what cheese in at the end of it – they are excited and energized by change and spread the word.
Make sure you look and identify these people early on and continue to encourage them and engage them by giving them tasks and responsibilities too. Also don’t just look for your younger Gen Y and Gen z’er look for some Baby Boomers who are first –wavers … they are out there and will help bring along their peers easier than a Gen Z could.
Janna
When we talk about communication plans we do not simply mean sending emails out announcing a new feature. The key to successfully communicating this type of change is to have multiple methods validated that work in your culture. Knowing and having a pulse on your culture is step one – do people all hanging out in the kitchen for lunch break – if so, have signs in there about what changes are happening posted on the fridge. Everyone has to go to the bathroom so post your messages on the stall doors. Make sure that people cannot not see your message.
Email blasts, newsletters, flyers, electronic boards, the list goes on and on.
Have the plan also include target dates for communication to make sure that you have a new message coming out every so often .. Keep it fresh new features you are telling them about always bringing it back to what is in it for them!
Jen
Jen
Cultivating ‘champions’ for change – some people always looking for new cheese, some don’t mind looking when it suits them, some people will find cheese late in the game, and others will only seek when they absolutely have to
Cloud allows the movers and shakers to seek out new features in a supported environment, rather than seeking out their own solutions
