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Scenario
Scenario Summary
Leonard Cooper Charter School is a K-12 school with
approximately 1,000 students. The school wants to develop a
local area network that meets the needs of the school now and is
scalable for the future. There have been numerous complaints
about the speed and reliability of the network, especially since a
new addition to the building was added a few years back.
Your Role and Assignment
You are the systems administrator contracted by Leonard
Cooper to upgrade the local area network to meet the ever-
increasing needs of the building's students and faculty members.
Your first task is to interview key stakeholders to determine
what the key areas of concern are.
Activity
The charter school's CEO has requested your help in updating
the network to meet the demands of the building's faculty
members and students. Your job is to interview the key
stakeholders and to take action to remedy the issues that they
have.
· Write a two to three page proposal addressing each of the
stakeholder concerns. Use the technologies below for the areas
of concern. All of the technologies listed below will not be
used, so be careful with your choices. You must use one of the
solutions below to address each area of concern. Be specific in
your responses, and justify the use of each technology based
upon the concern.
Category 2 UTP 10Base - T Ethernet Cabling
Category 5 UTP 100Base - T Ethernet Cabling
Category 6 UTP 1000Base - T Ethernet Cabling
Server Farm
File Server
Print Server
8 port hub
16 port hub
24 port hub
8 port switch
16 port switch
24 port switch
Storage area network
RAID
Fiber 1000Based-F
Domain controllers
Bus topology
Topology
Microwave wireless media
Infrared wireless media
Radio wireless media
KEY PLAYERS
Helen Ross, Network Technician, Female
Back to Top
"I don't know who designed our old network or what they were
thinking. You see, my job is to support the faculty in the
building and to fix minor network issues. Well, we often have
major issues in our building, and I'm hoping that you can make
things better. Printing is a really problematic area for us. You
see, we have over 50 networked printers in this building.
Although we do need the printers, we need some way to
consolidate the management of print jobs, as the queues on
these printers often are filled. We also need to navigate to each
printer individually to clear them. There has to be a better way
because this is ridiculous. Collisions have become a problem for
us as well since we started to add new computers a few years
ago. In the morning when everyone gets in, network
performance slows to a crawl because everyone is busy on the
network with their morning attendance and checking e-mail.
After performing a network analysis, I figured out that there
were way too many collisions on the network. There has to be a
way to fix this."
John Fischer, HVAC Tech, Male
Back to Top
"You know, 20 years ago when I started in this business, I never
had to have discussions with the computer folks. My, how have
times changed! Today, about 90% of my equipment located
within the facility can be managed via my laptop and Web
browser. Whenever I plug my laptop into the telephone looking
jack in the wall, my operating system says that I'm now
operating at 10 megabits. Then, whenever I browse to my
equipment, I cannot retrieve any data. After going back and
forth with the HVAC support techs, they determined that my
connection needed to be 100 megabits. They said it must be my
network because they were able to walk me through confirming
my network card supported up to a 1 Gigabit connection. It
would sure make my job a lot easier if I could manage this
equipment via the Web. It would also be great to have the
option of connecting to this equipment via a wireless connection
of some sort."
Selena Daniels, Principal, Female
Back to Top
"Thank goodness you are here to fix this mess. A few years ago,
we added a new wing to the building. I'm glad we were able to
fund the construction, but the network must have been
underfunded. Each of the classroom areas does not have a live
network connection port, and that has been a big problem for us
because we cannot add additional network devices to the
classroom. I asked the previous systems contractor about this,
and she said that we have the ability to connect up to 7
classrooms, not 23. She said that's way too many. It's not too
many when you have faculty members who now have desktops
that are, basically, large paper weights. I need my people
connected to the network in this wing, and that equipment needs
to be used - bottom line. As for the seven classrooms I do have
connected, the faculty there often complain that the connection
from their area to the mail server at the other end of the
building is often very slow."
Alfred Wingfield, IT Director, Male
Back to Top
"This has been a long time coming. I told the contractors that
expanded our building a few years ago that we needed two
things: just two simple things. One was and updated cable
infrastructure that would enable us to integrate our voice over
an I.P. system with our current data system. The other was that
all of our backbone switches would be connected to each other
with a high speed connection. What did I get? I got neither one
of these request taken care of. I swear, I don't know how that
crew left here with a pay check. Our voice over I.P. phones will
not work because the vendor says we should be running at least
a 1,000, 100 based network. As far as the backbone is
concerned, after our last testing, I can honestly conclude that it
is not running up to par. There is an extreme bottleneck, and
communication from one end of the building to the other is
sporadic at best. They gave us a twisted pair connection
between our old wing backbone switch and the new wing
backbone switch, which are about 120 meters apart. You have to
have a better solution for us than this because this has been one
frustrating ordeal!"
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You decide-ScenarioScenario SummaryLeonard Cooper Charte.docx

  • 1. You decide:- Scenario Scenario Summary Leonard Cooper Charter School is a K-12 school with approximately 1,000 students. The school wants to develop a local area network that meets the needs of the school now and is scalable for the future. There have been numerous complaints about the speed and reliability of the network, especially since a new addition to the building was added a few years back. Your Role and Assignment You are the systems administrator contracted by Leonard Cooper to upgrade the local area network to meet the ever- increasing needs of the building's students and faculty members. Your first task is to interview key stakeholders to determine what the key areas of concern are. Activity The charter school's CEO has requested your help in updating the network to meet the demands of the building's faculty members and students. Your job is to interview the key stakeholders and to take action to remedy the issues that they have. · Write a two to three page proposal addressing each of the stakeholder concerns. Use the technologies below for the areas of concern. All of the technologies listed below will not be used, so be careful with your choices. You must use one of the solutions below to address each area of concern. Be specific in your responses, and justify the use of each technology based upon the concern. Category 2 UTP 10Base - T Ethernet Cabling Category 5 UTP 100Base - T Ethernet Cabling Category 6 UTP 1000Base - T Ethernet Cabling Server Farm File Server
  • 2. Print Server 8 port hub 16 port hub 24 port hub 8 port switch 16 port switch 24 port switch Storage area network RAID Fiber 1000Based-F Domain controllers Bus topology Topology Microwave wireless media Infrared wireless media Radio wireless media KEY PLAYERS Helen Ross, Network Technician, Female Back to Top "I don't know who designed our old network or what they were thinking. You see, my job is to support the faculty in the building and to fix minor network issues. Well, we often have major issues in our building, and I'm hoping that you can make things better. Printing is a really problematic area for us. You see, we have over 50 networked printers in this building. Although we do need the printers, we need some way to consolidate the management of print jobs, as the queues on these printers often are filled. We also need to navigate to each printer individually to clear them. There has to be a better way because this is ridiculous. Collisions have become a problem for us as well since we started to add new computers a few years ago. In the morning when everyone gets in, network performance slows to a crawl because everyone is busy on the
  • 3. network with their morning attendance and checking e-mail. After performing a network analysis, I figured out that there were way too many collisions on the network. There has to be a way to fix this." John Fischer, HVAC Tech, Male Back to Top "You know, 20 years ago when I started in this business, I never had to have discussions with the computer folks. My, how have times changed! Today, about 90% of my equipment located within the facility can be managed via my laptop and Web browser. Whenever I plug my laptop into the telephone looking jack in the wall, my operating system says that I'm now operating at 10 megabits. Then, whenever I browse to my equipment, I cannot retrieve any data. After going back and forth with the HVAC support techs, they determined that my connection needed to be 100 megabits. They said it must be my network because they were able to walk me through confirming my network card supported up to a 1 Gigabit connection. It would sure make my job a lot easier if I could manage this equipment via the Web. It would also be great to have the option of connecting to this equipment via a wireless connection of some sort." Selena Daniels, Principal, Female Back to Top "Thank goodness you are here to fix this mess. A few years ago, we added a new wing to the building. I'm glad we were able to fund the construction, but the network must have been underfunded. Each of the classroom areas does not have a live network connection port, and that has been a big problem for us because we cannot add additional network devices to the classroom. I asked the previous systems contractor about this, and she said that we have the ability to connect up to 7
  • 4. classrooms, not 23. She said that's way too many. It's not too many when you have faculty members who now have desktops that are, basically, large paper weights. I need my people connected to the network in this wing, and that equipment needs to be used - bottom line. As for the seven classrooms I do have connected, the faculty there often complain that the connection from their area to the mail server at the other end of the building is often very slow." Alfred Wingfield, IT Director, Male Back to Top "This has been a long time coming. I told the contractors that expanded our building a few years ago that we needed two things: just two simple things. One was and updated cable infrastructure that would enable us to integrate our voice over an I.P. system with our current data system. The other was that all of our backbone switches would be connected to each other with a high speed connection. What did I get? I got neither one of these request taken care of. I swear, I don't know how that crew left here with a pay check. Our voice over I.P. phones will not work because the vendor says we should be running at least a 1,000, 100 based network. As far as the backbone is concerned, after our last testing, I can honestly conclude that it is not running up to par. There is an extreme bottleneck, and communication from one end of the building to the other is sporadic at best. They gave us a twisted pair connection between our old wing backbone switch and the new wing backbone switch, which are about 120 meters apart. You have to have a better solution for us than this because this has been one frustrating ordeal!"