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April 8, 2018
John Carter
jcarter@tcgen.com
XRT WEBINAR
JOHN CARTER
TCGEN INC.
Boundary Conditions
Who Needs Agile?
2
22
• So do your projects!
WORLD IS CHAOTIC AND CHANGING – FAST
3
33
TCGEN: AN EXPERIENCED BASED CONSULTANCY
John Carter
• Recognized authority in Product Development
• Author of “Innovate Products Faster”
• Created Apple’s New Product Process (ANPP)
• Invented Bose’s Noise Cancelling Headphones
4
44
HOW DO WE GET
BETTER DECISIONS
FASTER?
5
55
HOW CAN WE
IMPLEMENT AGILE
WITHOUT ALL THE
HEAVY PROCESS?
6
66
Boundary Conditions: Later in Program, Showing Break
Product Cost Project Cost
Quality Features
Schedule
Little/No Risk of break
Some Risk of break
Likely Risk of break
Current Status
CRYSTAL CLEAR BOUNDARIES
7
77
1. Predetermined Decision Makers
2. Predetermined Process
Decision Makers
F2F
Meet
?
CRYSTAL CLEAR DECISION MAKING
No
Yes
Problem!
Email will do.
Let’s Meet!
8
88
IF WE DO THIS IN ADVANCE….
9
9
TRUST!
10
1010
PATH FOR YOU
• 1, 2, 3
11
1111
1. BOUNDARY CONDITIONS, BREAKS, AND
RAPID RESOLUTION
• High level, yet precise
• GRAPHICAL CONTRACT
• Between Teams & Management
12
1212
TEAMS
EXECUTIVES
How’s the Project?
Are you still on schedule?
Can you send me an update?
Can you send me an update?
Can we have a meeting?
Does management know
where you are?
13
1313
2. BOUNDARY CONDITIONS, BREAKS, AND
RAPID RESOLUTION
• Provides clear vision for Team
• Defines clear Program Goals
• CAN ELIMINATE MEDDLING
• CAN ELIMINATE CONSTANT UPDATING
14
1414
3. BOUNDARY CONDITIONS, BREAKS, AND
RAPID RESOLUTION
• Enables RAPID decisions
• Creates “BLAME FREE” decisions
• Keeps the team moving forward
15
15
superpower
16
1616
WHERE IT FITS & HOW IT WORKS – AT BEGINNING
Project Cost
$10.5M max
Schedule
Launch Target date: Late Q1-2019
Features
.03% Accuracy Claim
BLE connectivity
• At Sprint Zero, The Team Proposes early “Boundaries”
• Management accepts & Team documents in diagram
17
1717
WHERE IT FITS & HOW IT WORKS – EARLY DAYS
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy Claim
BLE connectivity
Schedule
Launch Early Q1-2019
• A few Sprints later, The Team Proposes full “Boundaries”
• Management accepts & Team documents in an agreement
Little/No Risk of break
Some Risk of break
Likely Risk of break
Current Status
18
1818
EXAMPLE – BOUNDARY BREAK!
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
DAYS
NOT WEEKS!
• Team lost Engineer, predicts slip
• Team proposes hiring 2 temps
• Management hears proposal and accepts
Product Cost
$12 max BOM
Project Cost
$12.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
19
1919
WHERE IT FITS & HOW IT WORKS – THE COMPLETE PICTURE
Project Cost
$10.5M max
Schedule
Launch Target date: Late Q1-2019
Features
.03% Accuracy Claim
BLE connectivity
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
OR
20
2020
Boundary Conditions: Later in Program, Showing Break
Approaching Boundary Break
Team lost key person
3 week delay to replace:
Start OOB Process
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy Claim
BLE connectivity
Schedule
Launch Early Q1-2019
BOM cost better than
anticipated
Quality approaching minimum
acceptable, but looks to be OK
These are the five recommended boundaries
to be shown at Management Review Meetings
Little/No Risk of break
Some Risk of break
Likely Risk of break
Current Status
Some contingency reserves
have been used
EXAMPLE – FULL BOUNDARIES – TYPICAL CASE W/BREAK
21
2121
Adjust
Boundaries
• Predetermined Decision Makers
• Predetermined Process (no end runs)
• Team presents alternatives
Meet
AND
Decide
Decision Makers
VP, Engineering
VP, Marketing
COO
F2F
Meet
?
Meeting Not Needed
WHEN BOUNDARY CONDITIONS ARE BROKEN: RESOLUTION FAST!
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
Boundary
Break!
No
Yes
Hours/Days NOT Weeks/Months
22
2222
THE TAKEAWAY
23
23
TCGen Inc.
Menlo Park
CA, 94025
jcarter@tcgen.com
+ 1 650 733-5310

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Boundary Conditions - Who Needs Agile?

  • 1. 1 1 April 8, 2018 John Carter jcarter@tcgen.com XRT WEBINAR JOHN CARTER TCGEN INC. Boundary Conditions Who Needs Agile?
  • 2. 2 22 • So do your projects! WORLD IS CHAOTIC AND CHANGING – FAST
  • 3. 3 33 TCGEN: AN EXPERIENCED BASED CONSULTANCY John Carter • Recognized authority in Product Development • Author of “Innovate Products Faster” • Created Apple’s New Product Process (ANPP) • Invented Bose’s Noise Cancelling Headphones
  • 4. 4 44 HOW DO WE GET BETTER DECISIONS FASTER?
  • 5. 5 55 HOW CAN WE IMPLEMENT AGILE WITHOUT ALL THE HEAVY PROCESS?
  • 6. 6 66 Boundary Conditions: Later in Program, Showing Break Product Cost Project Cost Quality Features Schedule Little/No Risk of break Some Risk of break Likely Risk of break Current Status CRYSTAL CLEAR BOUNDARIES
  • 7. 7 77 1. Predetermined Decision Makers 2. Predetermined Process Decision Makers F2F Meet ? CRYSTAL CLEAR DECISION MAKING No Yes Problem! Email will do. Let’s Meet!
  • 8. 8 88 IF WE DO THIS IN ADVANCE….
  • 11. 11 1111 1. BOUNDARY CONDITIONS, BREAKS, AND RAPID RESOLUTION • High level, yet precise • GRAPHICAL CONTRACT • Between Teams & Management
  • 12. 12 1212 TEAMS EXECUTIVES How’s the Project? Are you still on schedule? Can you send me an update? Can you send me an update? Can we have a meeting? Does management know where you are?
  • 13. 13 1313 2. BOUNDARY CONDITIONS, BREAKS, AND RAPID RESOLUTION • Provides clear vision for Team • Defines clear Program Goals • CAN ELIMINATE MEDDLING • CAN ELIMINATE CONSTANT UPDATING
  • 14. 14 1414 3. BOUNDARY CONDITIONS, BREAKS, AND RAPID RESOLUTION • Enables RAPID decisions • Creates “BLAME FREE” decisions • Keeps the team moving forward
  • 16. 16 1616 WHERE IT FITS & HOW IT WORKS – AT BEGINNING Project Cost $10.5M max Schedule Launch Target date: Late Q1-2019 Features .03% Accuracy Claim BLE connectivity • At Sprint Zero, The Team Proposes early “Boundaries” • Management accepts & Team documents in diagram
  • 17. 17 1717 WHERE IT FITS & HOW IT WORKS – EARLY DAYS Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 • A few Sprints later, The Team Proposes full “Boundaries” • Management accepts & Team documents in an agreement Little/No Risk of break Some Risk of break Likely Risk of break Current Status
  • 18. 18 1818 EXAMPLE – BOUNDARY BREAK! Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 DAYS NOT WEEKS! • Team lost Engineer, predicts slip • Team proposes hiring 2 temps • Management hears proposal and accepts Product Cost $12 max BOM Project Cost $12.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019
  • 19. 19 1919 WHERE IT FITS & HOW IT WORKS – THE COMPLETE PICTURE Project Cost $10.5M max Schedule Launch Target date: Late Q1-2019 Features .03% Accuracy Claim BLE connectivity Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 OR
  • 20. 20 2020 Boundary Conditions: Later in Program, Showing Break Approaching Boundary Break Team lost key person 3 week delay to replace: Start OOB Process Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 BOM cost better than anticipated Quality approaching minimum acceptable, but looks to be OK These are the five recommended boundaries to be shown at Management Review Meetings Little/No Risk of break Some Risk of break Likely Risk of break Current Status Some contingency reserves have been used EXAMPLE – FULL BOUNDARIES – TYPICAL CASE W/BREAK
  • 21. 21 2121 Adjust Boundaries • Predetermined Decision Makers • Predetermined Process (no end runs) • Team presents alternatives Meet AND Decide Decision Makers VP, Engineering VP, Marketing COO F2F Meet ? Meeting Not Needed WHEN BOUNDARY CONDITIONS ARE BROKEN: RESOLUTION FAST! Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 Boundary Break! No Yes Hours/Days NOT Weeks/Months
  • 23. 23 23 TCGen Inc. Menlo Park CA, 94025 jcarter@tcgen.com + 1 650 733-5310