The 7 new roles agencies need to provide their clients as a result of real-time business. Presentation given by social media strategist and co-author of The Now Revolution, Jay Baer at BOLO 2010 conference. http://www.convinceandconvert.com http://www.nowrevolutionbook.com

1. Faster! The 7 New Roles of Agencies in Real-Time Business @jaybaer

2. Jay Baer Social Media Consultant to Agencies ConvinceandConvert.com NowRevolutionBook.com @jaybaer

4. Verification Contemplation Privacy Expectations

6. “If I don’t get the support I need through phone or email, I use Facebook and Twitter to voice my complaint, since a ton of people will see it.The company can’t ignore me then!”

10. Cartographer

12. “Dan is [expletive] devastated about Dawkins signing with Denver . . . Dam Eagles R Retarded!!”

13. Scout

16. Interpreter

17. Interpreter

19. Politician

24. Firefighter

25. Listen Acknowledge Fight Fire with Water Launch FAQ

27. “Thinking about getting a dedicated server? Try out @codero. Power outage this morning but handled it great.” -@stevemcstud

28. “@Codero The outage this AM was a rough way to start the week, but the flow of info keeping us informed on progress was impressive” - @decatech

29. Accountant

31. Awareness Sales Loyalty

35. Trainer

37. It’s Not a Threat… It’s an Opportunity

38. Jay Baer Social Media Consultant to Agencies ConvinceandConvert.com NowRevolutionBook.com @jaybaer