I BYTES HOSPITALITY INDUSTRY

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I-Bytes
Hospitality
September Edition 2020
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................2
3. Rewards and Recognition Updates....................................................................................................................5
4. Partnership Ecosystem Updates........................................................................................................................11
5. Environment & Social Updates.........................................................................................................................19
6. Miscellaneous Updates.......................................................................................................................................20

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Financial, M & A
Updates Automotive Industry

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Financial, M&A Updates
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Yum! Brands (USA) and KFC U.S. Invest $6 Million to Advance Equity and
Opportunity in Louisville
Yum! Brands, Inc. and KFC U.S. announced plans to invest $6 million over
five years to advance equity and opportunity across Louisville, particularly
in the West End. This expanded investment in Louisville will target
endeavors that tackle inequality and uplift Black students, educators,
entrepreneurs and social change agents. The local commitment is part of
Yum! Brands’ global Unlocking Opportunity Initiative announced in June,
in which the Company committed $100 million over five years to promote
equity and inclusion, education and entrepreneurship for employees,
frontline restaurant teams and communities around the world.The expanded
work led by Yum! and KFC U.S. is expected to catalyze opportunity for the
talent in Louisville through partnerships and financial contributions to
entrepreneurship, education and equity and inclusion initiatives benefiting
underserved areas of Louisville and tackling systemic racism.
Executive Commentary
“At Yum! we know our brands, frontline restaurant teams and
communities are much stronger when we have diverse people, voices
and ideas at the table to tackle our biggest challenges,” said CEO, Yum!
Brands. “With this expanded effort in Louisville, we are pleased to
increase our partnership and investment in experienced local leaders and
institutions that are already working to address the complex challenges
of inequality.”
Description
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Solutions Updates
Hospitality Industry

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IHG® (UK) takes voco™ global with launch in US and Greater China
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Solution Description
IHG®, one of the world’s leading hotel companies, has announced the highly-anticipated launch of its newest upscale hotel brand, voco™, in the US and
Greater China. IHG created and launched voco a little over two years ago, focusing on conversion opportunities that combine the informality and charm of
an independent hotel, with the quality and reassurance of a respected global brand. Since then, a mix of 12 conversion and new-buildvoco hotels have opened
across the UK, Continental Europe, the Middle East and Australia. Properties that have made the transition to voco continue to perform strongly and have
recorded higher guest satisfaction scores following conversion. voco continues to generate strong interest from owners too, and with an uplift in conversion
activity during the first half of 2020, its expansion into IHG’s largest and fastest-growing markets is a key milestone. The brand’s current development
pipeline of 28 properties will take it into 19 countries over the next five years and voco remains on track to open more than 200 hotels in attractive urban and
leisure locations over the next 10 years.IHG created voco with a simplified conversion process, making it quick and easy for owners of high-quality
independent hotels to become part of IHG’s system and to drive higher returns once they do. This includes leveraging our best-in-class revenue management
and technology capabilities and IHG® Rewards Club, one of the world’s largest hotel loyalty programmes. voco is designed to stand out from the crowd,
with a commitment to being Reliably Different. Every guest can expect the brand’s signature ‘Come on in’ warm welcome, promising a swift and simple
check-in, a locally-inspired welcome treat and dedicated voco hosts to ensure guests make the most of their stay.

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Solution Updates
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Marriott International (USA) Expands Its Presence in China With the Opening of Dual-Branded Hotel,
JW Marriott and Courtyard by Marriott in Yinchuan, China’s Famous Historical and Cultural City
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Marriott International, Inc. (NASDAQ: MAR), announced the opening of its dual-branded hotel, JW Marriott Hotel Yinchuan and Courtyard by Marriott
Yinchuan in Northwest China, recognized as an oasis in China’s hinterland, a historical and distinctive destination surrounded by deserts and the Helan
Mountains. Invested and established by Ningxia Genyuan Real Estate Development Co., Ltd., the dual-branded hotel is an architectural masterpiece
depicting a grand sailing ship boasting a total of 513 rooms. The property will deliver purposeful and memorable service to guests, from the warm luxury
experience signature to the JW Marriott brand to the innovative and passionate offerings from Courtyard by Marriott. Located in the cultural center of
Yinchuan, JW Marriott Hotel Yinchuan and Courtyard by Marriott Yinchuan are adjacent to Yinchuan International Convention and Exhibition Center,
Ningxia Museum and Ningxia Grand Theater. A 40-minute drive from Yinchuan Hedong International Airport, the area is home to local attractions including
the Sand Lake, Shapotou Scenic Spot and Zhenbeibu Western Film City, an ideal choice for guests staying within and passing through the destination.JW
Marriott Hotel Yinchuan offers 247 guest rooms and 32 suites featuring floor-to-ceiling windows with dramatic views of Yinchuan skyline. All rooms are
thoughtfully decorated, equipped with the latest in-room technology and modern amenities, including a 55-inch LCD TV and capsule coffee machine.
Embracing a sense of modern luxury, JW Marriott Hotel Yinchuan promises a haven designed to allow guests to focus on feeling whole – present in mind,
nourished in body, and revitalized in soul.

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Solution Updates
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Marriott International (USA) Announces Escape To Luxury With
Marriott Bonvoy
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Marriott International, Inc. announced Escape to Luxury with Marriott Bonvoy, a new offering for guests who book at participating hotels in North America, the Caribbean and
Latin America, which includes up to a $300 credit available to be used toward a range of extraordinary experiences and exclusive specialty offers. Launching at The
Ritz-Carlton, St. Regis Hotels & Resorts, and EDITION properties, Escape to Luxury with Marriott Bonvoy will be an ongoing offer available for a limited time each month
to both Marriott Bonvoy members and non-members as a way to enhance their trips and vacations.Launching this September, Escape to Luxury with Marriott Bonvoy celebrates
the luxury portfolio’s unparalleled offerings with access to a range of highly coveted immersive activities, differentiating amenities and singular experiences that celebrate each
unique destination. Members and guests are encouraged to book directly on Marriott.com to take full advantage of this promotion, which features a credit of up to $300 at select
properties with a two-night stay.The Escape to Luxury program touches on a range of passions including sports, entertainment, culinary adventures, and more. Highlights from
The Ritz-Carlton include holistic and indigenous spa treatments using local Tuscan gemstones at The Ritz-Carlton, Dove Mountain, golfing along the Northern California
coastline at The Ritz-Carlton, Half Moon Bay, or access to Ambassadors of the Environment programming, which invites travelers to enjoy the vibrant natural ecosystems of
the world through activities such as snorkeling excursions at The Ritz-Carlton, Kapalua. At The St. Regis Aspen, participating guests will have access to a private sabering
lesson and demonstration, a signature ritual of the brand; while at The St. Regis Bahia Beach Resort guests can enjoy a private dinner on the beach or embark on a kayak tour
with the resort’s on-site ‘green team’ to learn about the surrounding ecology and local wildlife. At The Miami Beach EDITION, guests can enjoy a dining experience in the
iconic Matador Room with menus by world-renowned chef Jean-Georges Vongerichten, or enjoy a customized facial at the hotel’s spa that features the healing powers of
precious stones.

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Rewards & Recognition
Updates Hospitality Industry

R & R Updates
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Aramark (USA) Named To The Diversity Best Practices Inclusion Index
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Diversity Best Practices (DBP), a division of Working Mother Media, unveiled its fourth annual Inclusion Index. Aramark, a global
leader in food, facilities management and uniforms, was among the 98 organizations that earned a place on the index. The index helps
organizations understand trends and gaps in demographic representation, creates a road map to drive internal change, and identifies
diversity, equity and inclusion (DE&I) solutions to close the gaps. Organizations were measured in three key areas: best practices in the
recruitment, retention and advancement of people from underrepresented groups (women, racial/ethnic minorities, people with
disabilities, and LGBTQ people); inclusive corporate culture, including leadership accountability; and demographic diversity for women
and racial/ethnic minorities.Aramark has long been recognized by institutions focused on promoting diversity and inclusion, including
one of DiversityInc’s Top 50 Companies for Diversity; a Best Place to Work for LGBTQ Equality with a perfect score on the Human
Rights Campaign Foundation's Corporate Equality Index; a Best Place to Work for Disability Inclusion by the Disability Equality Index
with a 100% score; and a Top 50 Employer for Equal Opportunity by Equal Employment Publications.
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Hilton (USA) Named ‘Most Socially Responsible Hotel Management
Group of China’
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Hilton was recently named the “Most Socially Responsible Hotel Management Group of China,” at the 15th China Hotel Starlight Awards. Hilton won additional accolades at the property
level, with Waldorf Astoria Beijing and Waldorf Astoria Shanghai on the Bund named among the “Best Luxurious Hotels of China,” and Hilton Shenzhen Futian and Hilton Guangzhou Baiyun
recognized as one of the “Top 10 MICE Hotels of China”.At the start of the COVID-19 outbreak in January, 169 Team Members from Hilton’s three hotels in Hubei Province hosted medical
professionals from across China who had dispatched to Wuhan to support the frontline medical efforts. As these medical teams departed for their respective cities after completing their tours
of duty in Wuhan, four other Hilton hotels across China welcomed them as they returned home. To create comfortable stay experiences for medical professionals, Hilton Team Members
overcame multiple hurdles in disinfection, logistics, materials, and staffing. They served delicious and nutritious food and curated a rich variety of activities that the medical professionals
could enjoy in their free time.As COVID-19 developed into a pandemic, Hilton became the first global hospitality company to launch responsive cancellation policies for guests and updating
them repeatedly as the situation evolved. For owners of Hilton properties, policies were also updated several times to reduce the burden on their operations. At the community level, a host of
Hilton properties offered creative acts of care as well as food & beverage services for local volunteers, community agencies, and ordinary workers who performed their duties in supporting
the fight against the epidemic. Hilton also activated a Team Member Assistance Fund that provided aid to Team Members impacted by the coronavirus. This was supplemented by personal
contributions from the Hilton Greater China & Mongolia management team during this year’s Spring Festival and supported all Team Members serving on the frontlines of the response effort
in Wuhan. =The various measures deployed during the pandemic are built upon Hilton’s “Travel with Purpose” commitment to drive responsible travel and tourism globally. Since 2017,
Hilton has partnered the China Foundation for Poverty Alleviation (CFPA) to empower university students across the country to drive sustainable change. Last year, the Hilton Effect
Foundation awarded a grant to CFPA for its “New Great Wall Project” to provide financial support to students from disadvantaged backgrounds. Hilton hotels in Greater China also continue
to cut their environmental footprint. Every year, they recycle 45 tons of used soap and eliminate plastic waste that nearly totals 13 million bottles and 1.2 million straws.
R&R Description

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IHG® (UK) Hotel Awards Recognize Excellence of More Than 700 Hotels
Across the Americas
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IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, has announced the recipients of its 2019 IHG Hotel Awards, which recognize
the outstanding service, dedication and overall excellence of high-performing hotels across the Americas region. Since the start of the Covid-19 pandemic, IHG
and IHG-branded hotels have worked to best support local communities in their overall response efforts. In the spirit of this commitment, IHG is making donations
to local food bank charities across the Americas in honor of award-winning hotels. These donations will support people in the community facing economic
challenges due to Covid-19, including those in the hard-hit hospitality industry.Award-winning hotels were recognized for their 2019 achievements in one or more
of the following categories:
• Torchbearer – Achieving the highest levels of excellence in all aspects of operations, from quality to customer satisfaction.
• Quality Excellence – Achieving superior levels of service excellence.
• Newcomer – One of the best properties to join the IHG system within the last year.
• IHG® Rewards Club Excellence – Providing outstanding experiences for IHG Reward Club members during their stay at the hotel.
• 5 of 5 Metrics – Achieving stretch targets in each of their Guest Experience Winning Metrics for the year.
• Renovation – Successful completion of major modernization and renovation programs during the past year.
• New Development Design – Exemplary brand design, quality of construction and attention to detail during the past year.
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Las Vegas Sands (USA) Named to Second Annual List of America’s
Best-in-State Employers
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Las Vegas Sands was officially named to Forbes’second annual list of America’s Best-in-State Employers. Forbes and partner Statista
developed the list based on an independent survey of more than 80,000 workers employed by companies with more than 500 people
in their U.S. operations.“Our company has built an enduring reputation as a global hospitality and business leader, due inlarge part to
the dedication of our Team Members and leadership team. Our inclusion on theBest-in-State Employers list reinforces and validates
that that reputation is well-earned,” saidSands chairman and chief executive officer. “We set the standard fordelivering an exceptional
guest experience, maintaining consistently solid financial operationsand being a responsible corporate citizenship in our
communities, making them better places towork and live.We pride ourselves in providing an exceptional work environment,
competitive compensationand unmatched benefits programs for our Team Members. During the coronavirus pandemic, thehealth and
safety of our Team Members has been our number one priority. We’ve made testingwidely available for our Team Members and their
families and have put in place strong safetyprotocols across our Las Vegas properties.”
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MGM Resorts International (USA) Named A Top 50 Best Companies For
Latinas To Work For In The U.S. By Latina Style, Inc.
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MGM Resorts International is one of the Top 50 Best Companies for Latinas to Work for in the U.S. by LATINA Style, Inc. The full list of selected
companies will be published in the upcoming September issue of LATINA Style Magazine. Since 1998, the LATINA Style 50 survey and report has
been the standard corporate America uses to measure its diversity accomplishments in the Latina community. This year’s survey directs special attention
to Latina promotions, recruitment & retention, increase in the number of Latina employees at the company and more. Overall, the report recognizes
companies who find diversity and inclusion essential to their success.MGM Resorts has established partnerships with numerous Hispanic national and
local organizations, such as: the Hispanic Association on Corporate Responsibility, Latin Chamber of Commerce Nevada Inc., the Hispanic Association
of Colleges and Universities and the U.S. Hispanic Chamber of Commerce Million Dollar Club.MGM Resorts International is an S&P 500® global
entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference
spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates
immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 29 unique hotel and destination
gaming offerings in the United States and Macau, including some of the most recognizable resort brands in the industry such as Bellagio, MGM Grand,
ARIA and Park MGM.
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Yum China listed on the main board of the Hong Kong Stock Exchange
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Yum China Holdings Limited, calculated based on system sales in 2019 China's largest catering company was officially listed on the Main Board of The Stock
Exchange of Hong Kong Limited ("Stock Exchange") and successfully listed in Hong Kong. The company's shares will continue to be listed and traded on the
New York Stock Exchange, and the company's shares listed on the Hong Kong Stock Exchange will be fully convertible.Yum China has always adhered to the
"restaurant manager first" culture. They are the company's most important leadership positions. The company's long-term success depends on their contributions.
After its independent listing in 2016, the company announced that it would grant restricted stock worth US$2,000 to each eligible restaurant manager, enabling
more than 9,700 restaurant managers to become shareholders of the company. After the second listing in Hong Kong, Yum China will also grant restricted stock
worth US$3,000 to qualified restaurant managers. It is expected that more than 4,000 restaurant managers will be granted in the first year of this plan, and the first
batch of restricted stocks will be Awarded in February 2021.Yum China’s restaurant network in China covers more than 1,400 cities and towns, creating jobs for
thousands of people in China. Yum China is determined to become the world's most innovative catering pioneer, and is committed to continuously upgrading
restaurant consumption experience and continuously launching innovative products to create value for consumers while meeting their changing needs. Yum China
will work with industry partners to uphold value innovation and upgrade the modernization level of the domestic catering industry supply chain. At the same time,
as a leader in the industry, the company is committed to exerting its strengths, bringing a positive impact to the society and giving back to the community.
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Partner Ecosystem

Partner Ecosystem Updates
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IHG (UK) signs two new hotels in Bangladesh
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InterContinental Hotels Group® (IHG), one of world’s leading hotel companies, has signed a management agreement with Evalona Limited for two
new build hotels in Bangladesh. The 200-room Holiday Inn Resort Kuakata is due to open in early 2026 and the 150-rooms Crowne Plaza Kuakata will
open its doors to guests in Q1 2028. Located on the second largest beach in Bangladesh, both hotels will be best in class products in the country.
Affirming an optimistic mid-long-term outlook despite on the ongoing global pandemic, this marks the third signing across four hotels for IHG in the
SWA region since Q2 2020. Located approximately 280 kms from Dhaka, Kuakata is a beach town on the banks of the Bay of Bengal in Southern
Bangladesh. A beautiful destination on its own, the beach is 18 kms long and 3 kms wide and offers a full view of sunrise and sunset. The location can
also be accessed by speed boat from the Sundarbans (mangrove forests) and is in close proximity toPayra Seaport development, which is set to become
an important seaport in the country. A perfect destination for MICE events, Crowne Plaza Kuakata will offer a ballroom accommodating 800-900
guests, two function rooms, two meeting rooms, a business centre and a boardroom (2,475 sqm in total). Offering a wide range of F&B options, the
hotel will feature an all-day dining restaurant, two specialty restaurants and a lobby lounge & bar. For guests to rejuvenate, Crowne Plaza Kuakata will
feature a spa, a fitness centre, an outdoor pool and a recreation area, as well.
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IHG (UK) and Emirates Skywards enhance partnership to offer members
more travel rewards
12
IHG® (InterContinental Hotels Group) and Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai,
have launched a limited time offer allowing IHG Rewards Club and Emirates Skywards members to earn triple Skywards Miles
when booking a stay at any IHG® Hotels & Resorts worldwide. This exclusive, limited time offer allows guests to earn 6
Skywards Miles per USD 1 spent at Regent® Hotels and Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels &
Restaurants, Hualuxe™ Hotels and Resorts, Crowne Plaza®, Hotel Indigo®, EVEN™ Hotels, Voco™, Holiday Inn®, Holiday
Inn Express®, Holiday Inn Club Vacations®, and avid™ Hotels globally; and 3 Skywards Miles per USD 1 spent at Staybridge
Suites®, Candlewood Suites® and The Venetian | The Palazzo Las Vegas. The promotion is valid for registrations and hotel
bookings made from September 1st 2020 until December 31st 2020, for hotel stays until March 31st 2021 at any IHG Hotels and
Resorts worldwide.
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IHG® (UK) Hotels & Resorts Deepens Commitment to Advancing Equality
with Community Partnerships and Programs
13
IHG® Hotels & Resorts (IHG), one of the world’s leading hotel companies, announced further updates in its efforts to advance equality for
all, through key partnerships and programs with the National Urban League, National Center for Civil and Human Rights, and Jobs for
America’s Graduates.For nearly thirty years, IHG’s Americas headquarters has been based in Atlanta, a city with a profound legacy of civil
rights. In the spirit of this heritage, and building on existing initiatives, in June, IHG announced a series of commitments in the Americas to
drive more meaningful progress – both within the company and the communities in which it operates. IHG’s partnerships and programs with
these three organizations will focus on driving action in education, employability and empowerment efforts across the U.S.IHG is helping to
support the expansion of the National Urban League’s Urban Apprenticeship Jobs Program (UAJP), which creates pathways to careers
through social support services, pre-apprenticeship and registered apprenticeship programs. IHG’s contributions will be directed toward
expansion of the UAJP program in two specific markets – Atlanta and Chicago – and will support young adults. In addition to the sponsorship
support of these efforts, IHG colleagues will support National Urban League affiliates though volunteer activities such as mock interviews
and resume review.
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Marriott (USA) Bonvoy Launches Marketing Partnership with the National
Park Foundation
14
During these extraordinary times, more and more Americans are seeking to escape their homes and spend time in the great outdoors. , Marriott Bonvoy, Marriott
International’s travel program, announces its marketing partnership with the National Park Foundation (NPF), the official nonprofit partner of the National Park Service.
The introduction of a dedicated travel planning website makes it simple for members to take advantage of discounted rates for stays at Marriott’s 406 properties located
near national parks, as well as the option to redeem points for America the Beautiful - The National Parks and Federal Recreational Lands Annual Passes and to donate
points to the NPF. The website will also provide travel tips and inspiration from Marriott BonvoyTraveler, offering trip planning guides from local experts.Drive-to
vacations and getaways serve as a popular option for Americans looking to embark on local adventures. According to the National Park Foundation, most Americans live
within 100 miles of a national park. With 419 national park sites in the United States–and at least one national park in every state–Marriott Bonvoy members can plan a
national park road trip earning points for stays at Marriott properties throughout their journey toward free nights for future trips and qualifying nights toward elite
status.Examples of nearby Marriott properties near national parks include Springhill Suites Springdale Zion National Park in Utah and Courtyard Gatlinburg Downtown
and Fairfield Inn & Suites Gatlinburg Downtown near Great Smoky Mountains National Park in Tennessee. Members can easily plan their national park getaways by
visiting the website. From there, they can access travel-related articles from Marriott BonvoyTraveler, book their desired property and receive the best member rates
which start as low as $99 per night, redeem points for annual park passes and donate up to $500 worth of points to the National Park Foundation. Donations will help
NPF in its mission to protect and enhance America’s national parks for current and future generations.
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Detroit Lions Name Betmgm First Official Sports Betting Partner
15
The Detroit Lions announced that BetMGM, the joint venture between MGM Resorts International and GVC Holdings, is the club’s first Official Sports Betting Partner.
The partnership features fan-focused assets such as presenting sponsor of Lions Bingo and Lions Perks, as well as team broadcast programming, digital marketing assets,
and in-stadium promotions and signage. These additions reflect an extension of the existing multi-year partnership with MGM Resorts and the Lions, which features the
MGM Grand Detroit Tunnel Club at Ford Field.Lions Perks was first introduced during the 2018 season and is open to all fans at Lions home games within the team’s
mobile app. BetMGM and the BetMGM Sports Lounge at MGM Grand Detroit Casino will offer exclusive Lions Perks rewards and special offers. A portion of Lions
Perks and BetMGM points can now also be gifted to benefit Detroit Lions Charities. Guests are encouraged to scan their Lions Perks Card for every merchandise or
food/beverage purchase at Ford Field to earn entries into Gameday specific sweepstakes. Season Ticket Members also qualify for Super Bowl and Pro Bowl Sweepstakes
when scanning their Lions Perks card for in-stadium purchases. To access both Lions Bingo and Lions Perks, fans can download the Lions mobile app, available on iOS
and Android.Sports betting in Michigan was signed into law in late 2019. As BetMGM and MGM Resorts continue to expand and evolve its sports betting platforms,
responsible gambling education remains a key focus. GameSense is an industry-leading program, developed and licensed to MGM Resorts by the British Columbia
Lottery Corporation (BCLC), focusing on positive, transparent and proactive conversations with players about how to gamble responsibly. The program comes alive
through personal interactions between guests and trained staff based at each property’s M life Rewards desk.
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MGM Resorts (USA) International &Betmgm Partner With American
Gaming Association In Support Of Responsible Gaming Education Week
16
MGM Resorts International and BetMGM, the joint venture between MGM Resorts and GVC Holdings, are proud to partner with the American Gaming Association in
support of Responsible Gaming Education Week (RGEW), September 14-19, and join in its mission – Have A Game Plan™ – to educate new consumers and seasoned
bettors on responsible wagering. As part of its commitment, BetMGMannounces the hiring of Richard Taylor to the position of Responsible Gambling Program Manager.
Taylor will lead the evolution of BetMGM’s responsible gaming platform to continue building a practical and user-friendly program that encourages players to adopt
healthier mindsets that can reduce the risk of problem gambling. Additionally, Taylor will further develop the internal responsible gaming training program for BetMGM
employees. Throughout RGEW, MGM Resorts and BetMGM will share important responsible gaming tips and information through its social media channels. MGM
Resorts and BetMGM will continue to promote its responsible gaming education throughout the year by providing useful information, tools and resources on its apps
and websites.As MGM Resorts and BetMGM continue to expand and evolve its sports betting and other gaming platforms, responsible gaming education remains a key
focus. GameSense is an industry-leading program, developed and licensed to MGM Resorts by the British Columbia Lottery Corporation (BCLC), focusing on positive,
transparent and proactive conversations with players about how to gamble responsibly. The program comes alive through personal interactions between guests and
trained staff based at each property’s M life Rewards desk. In addition to speaking to trained employees – known as GameSense Advisors – guests also utilize interactive
GameSense touchscreens and educational materials and other resources found at the M life Rewards Desk.
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BETMGM Named First Official Sports Betting Partner Of Las Vegas Raiders
17
BetMGM, the joint venture between MGM Resorts International and GVC International, and the Las Vegas Raiders announced thatBetMGM is now An Official
Sports Betting Partner of the Raiders. The partnership is an extension of an existing multi-year partnership with MGM Resorts and the Raiders.As an Official
Sports Betting Partner of the Raiders, BetMGM will utilize assets to provide educational information about the BetMGM app to Raiders fans. Sports fans in
Nevada can now register for the BetMGM app, available on iOS and Android, by visiting any MGM Resorts Sports Book in Las Vegas.Along with being An
Official Gaming Partner of the Raiders, MGM Resorts is a Founding Partner of Allegiant Stadium and has prominent branding throughout the stadium, including
in-stadium signage and an MGM Resorts VIP entrance on the west side of the building. The venue also features a private MGM Club that will offer Raiders fans
an ultra-exclusive game-viewing experience with a full-service premium bar, luxury lounge and upgraded stadium seating. Additionally, MGM Resorts is the
presenting sponsor of the Raiders first-ever regular season game at Allegiant Stadium on Sept. 21. As MGM Resorts and BetMGM continue to expand and evolve
their sports betting and other gaming platforms, responsible gaming education remains a key focus. GameSense is an industry-leading program, developed and
licensed to MGM Resorts by the British Columbia Lottery Corporation (BCLC), focusing on positive, transparent and proactive conversations with players about
how to gamble responsibly. The program comes alive through personal interactions between guests and trained staff based at the M life Rewards desk at each MGM
Resorts property. In addition to speaking to trained employees – known as GameSense Advisors – guests also utilize interactive GameSense touchscreens and
educational materials and other resources found at the M life Rewards Desk.
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RateGain Announces Partnership with TARMAC to Help Latin American
Airlines Recover Faster
18
RateGain Technologies, the leading SaaS company for travel and hospitality, announced a global strategic partnership with TARMAC, the leading revenue
management consultants for the Latin American Airline industry. This partnership will allow airlines to derive unlimited competitive pricing intelligence in
real-time through RateGain’s competitor pricing intelligence solution, AirGain allowing them to make more dynamic pricing changes in the post COVID world
and customized revenue management approach created by TARMAC consulting.Pre-COVID, Latin American airlines had started making the shift to LCC due to
prevailing economic challenges to conserve revenue and improve profitability. With COVID impacting both travel as well as economic activities, the revenue
management, and pricing teams more than ever require actionable insights that help them make better decisions faster. RateGain and TARMAC’s partnership will
help airlines recover. RateGain and TARMAC’s partnership will result in the co-creation of an integrated offering where customers can leverage the actionable
competitor market intelligence from real-time market data and optimize revenue management practices, leveraging TARMAC’s expertise in revenue management
aimed at driving recovery in a year considered one of the worst years for Aviation since the second world war.The offering will enable airline pricing and revenue
teams to remain up to date in real-time on the evolving market conditions and optimize pricing strategy faster, leveraging actionable data-based insights delivered
by AirGain. TARMAC’s expertise in creating customized revenue management strategies in context to an airline’s business objectives will then leverage these
insights to help optimize processes across people development, lean process definitions, accurate information distribution, and precise technology configuration.
Description

IT Shades
Engage & Enable
Environment & Social Updates
Hospitality Industry

Environment & Social
IT Shades
Engage & Enable
Aramark (USA) Donates 250,000 Masks to American Red Cross
19
Aramark announced the donation of 250,000 face masks to the American Red Cross. The masks will be worn by Red Cross staff at blood drives during the COVID-19 pandemic, protecting workers and the volunteer
donors who are key to saving lives.Aramark has a long history of working with and donating material aid and financial assistance to the Red Cross during times of great need. Most recently, in April, Aramark partnered
with the American Red Cross, the Debra and Leon Black Family, the Mayor’s Fund to Advance New York City, and Robin Hood to launch “NYC Healthcare Heroes” and provide more than 400,000 packages of food,
household and personal care products to NYC hospital staff on the front lines combatting the COVID-19 pandemic, alleviating the burden of having to shop for themselves and their families.
Throughout this coronavirus pandemic, Aramark has been working harder than ever to provide food and resources to employees and communities feeling the impact:
• In keeping with its 84-year history of answering the call for assistance in times of need, Aramark redeployed its Uniform Services division production lines in order to manufacture essential personal protective
equipment (PPE) for the heroes working in hospitals and in other critical roles across the United States.
• In the communities Aramark serves, employees have banded together at hospitals, schools and other facilities, providing safe and hygienic meals, uniforms, refreshments and facility services. To date, Aramark has
donated over 175,000 pounds of food and PPE to local organizations, including 25,000 cloth masks to its Aramark Building Community partners.
• Since the beginning of the coronavirus pandemic, Aramark has safely provided 59 million free meals to students, in nearly 300 school districts across the country, and continues to serve one million meals to school
children daily.
• In partnership with the Urban League of Philadelphia, Aramark provided 500,000 meals to qualified recipients in the Philadelphia area throughout the summer.
• This summer, through a partnership with The Common Market, a nonprofit food distributor, Aramark helped coordinate the delivery of 12,000 boxes of fresh, nutritious foods to PA and NJ communities facing food
insecurity.
• At healthcare facilities across the country, Aramark opened over 400 on-site ‘pop-up’ grocery stores to serve as a one-stop shop for doctors, nurses and other hospital staff to grab necessities, such as bread, milk, eggs
and toilet paper, on their way home.
• Aramark mobilized its emergency relief and large scale event expertise to aid temporary field hospital operations in various cities.
Description

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Miscellaneous

Miscellaneous Updates
IT Shades
Engage & Enable
AIDA Cruises expands its range of cruises with new autumn voyages in the
Mediterranean
20
AIDA Cruises, the leading cruise line in Germany and a part of Carnival Corporation & plc, will expand its range of cruises
this autumn with new voyages visiting the highlights of Italy, starting on Oct. 17, 2020. The new seven-day itinerary departs
from Civitavecchia near Rome and travels to Palermo and Catania in Sicily, Naples and La Spezia. In Rome, an overnight stay
is planned. The voyages are offered weekly until Nov. 28, 2020. The AIDA health and safety program will be implemented
on all cruises. Developed with leading medical experts, the program has been audited and confirmed by the renowned
independent auditing company SGS Institut Fresenius and the classification society DNV-GL. The measures include a
complimentary COVID-19 test, regular temperature measurements for guests and crew, physical distancing and increased
disinfection measures.
Description

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Moxy Hotels Expands in Japan With The Opening of Moxy Osaka Shin
Umeda
21
Located in one of the main hubs of Osaka City, the new hotel will provide guests with a fun and playful experience through lively communal spaces and spirited beverage and food
offerings Nestled amidst one of the main city centers in Osaka, buzzing with an attitude that does not always follow the rules, the 288-room Moxy Osaka Shin Umeda officially opens
its doors . As Marriott International’s bold experiential brand, the new hotel features fun, playful and stylish experiences, designed to give guests everything they want and nothing
they don’t. Conveniently located in the Umeda district, one of the main citycenters of Osaka, Moxy Osaka Shin Umeda is just a five-minute walk from Fukushima Station. Accessibility
is key, and this makes it ideal for travelers visiting for play or work. Tourist attractions and shopping districts in Osaka are just around the corner and surrounding prefectures including
Kyoto and Nara not far beyond that.Creating an environment that appeals to ’s modern traveller as well as locals, Moxy Osaka Shin Umeda’s chic design pays homage to the vibrant
city of Osaka. The aesthetics of the hotel are inspired by a combination of the fashionable art of Umeda and the unique expressions of local Fukushima, known as the “mechanical
arcade” that once supported the development of Japan’s electronic industry. The 288 guestrooms are cleverly designed to maximize space and allow guests the flexibility to adapt the
room to their needs. Each room is equipped with the latest technology featuring a 55-inch flat screen television with screen casting ability, furiously fast and free Wi-fi, abundant USB
ports, motion activated LED guidelight and backlighted glass panels to add ambience. The hotel also features several of the Moxy brand’s cheeky lifestyle touches. The signature Bar
Moxy doubles as the hotel’s check-in counter, where guests are greeted upon arrival with a complimentary ‘Got Moxy’ cocktail. Buzzing with high-energy is The Terrace, an outdoor
area where ‘Fun Hunters’ can eat, drink and socialize. The Lounge calls its charms through its graffiti art walls, modern furniture and ambient lighting, ideal for gatherings, special
events or crafted cocktails, while Grab and Go allows guests to satisfy their cravings day or night. Guests can plug in and tune out in the Library or re-energize using the pink Moxy
punching bag in the hotel’s 24-hour fitness center that also features gymnastic equipment, spinning bikes and a full-circuit gym.
Description

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First Hotel Indigo in Jakarta to open within exclusive new development
22
IHG® (InterContinental Hotels Group), one of the world’s largest hotel companies, is set to welcome the world’s most neighbourhood-centric
brand to Indonesia’s Special Capital Region of Jakarta with the signing of Hotel Indigo Jakarta Pantai Indah Kapuk. Partnering IHG in this
landmark project are PT Kapuk Naga Indah, the land and building owner and a subsidiary of property developer Agung Sedayu Group (ASG) and
Salim Group. The signing marks the beginning of a strategic partnership between Agung Sedayu Group and InterContinental Hotels Group as one
of their preferred partners for hotel projects in Indonesia.The PIK project responds to the desire for elegant living with world-class amenities, a
dynamic social scene and natural touches close at hand. The development injects new energy to this exclusive zone in northern Jakarta. The hotel
is a contemporary yet uniquely Indonesian neighbourhood experience, catering to a dynamic cross-section of travellers from around the world —
who seek to work, relax, enjoy themselves, and gain local inspiration for their travels ahead.Hotel Indigo Jakarta Pantai Indah Kapuk is a notable
addition to IHG’s presence in Indonesia. The archipelago boasts the world’s fourth largest population, comprising 270 million citizens, with half
of these millennials. As the first Hotel Indigo in Jakarta, the property will strengthen the brand equity of Hotel Indigo among hotel owners and
developers, and increase awareness of the brand among growing numbers of domestic travellers.
Description

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Japan's third Hotel Indigo to open in the popular highland destination of
Karuizawa in 2022
23
InterContinental Hotels Group (IHG®) and Tokyo Century Corporation have signed a management agreement to open Hotel Indigo Karuizawa in
2022. Located in the mountains near Nagano, Karuizawa is a much-loved destination for Japanese and international travellers who appreciate
outdoor activities, including golf and hiking, during its mild summers, and skiing and onsens (hot springs) during the winter. It’s also home to
popular attractions such as the Kyu-Karuizawa old town and Karuizawa Prince Shopping Plaza. Hotel Indigo Karuizawa will draw on the story of
the local neighbourhood to incorporate locally-influenced design and service, which is the signature of the Hotel Indigo brand. In addition to its
155 spacious and elegantly designed rooms across three wings, the hotel will also feature meeting facilities, a spa and a gym. Guests will also be
able to take advantage of the dining options on offer, with a focus on local dishes using seasonal ingredients. There is a growing momentum behind
boutique and lifestyle hotels in Japan, as they offer a unique and distinctive service that appeals to a new generation of traveller. Hotel Indigo does
just that, attracting curious and well-travelled global travellers with its local neighbourhood story in every detail, including hotel design and
service. In fact, this will be Japan’s third Hotel Indigo, following the opening of Hotel Indigo Hakone Gora in 2020, and the upcoming Hotel
InuyamaUrakuen Garden, which will open in mid-2021.
Description

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