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Paul Taylor
MBA, MBCS, FRSA, CMgr, FCMI
Wednesday – 1st June 2022.
Emerging Fin-Tech
Understanding and Maximizing Their
Benefits
© 2022 Paul Taylor
About me – Paul Taylor
Paul Taylor is a consultant with nearly 34 years experience across the financial
services, charities, technology, education, and professional bodies industries
with specific disciplinary expertise around strategic direction setting, change,
technology, operations, product development, outsourcing, governance, and
regulation.
Paul is also a Chair/NED for various social and commercial organizations
covering performing arts, gambling addiction awareness, education, book
reviews, and financial services.
Paul is a published author, speaker and lecturer across many subjects such as
change management, freelancing, technology, governance, supplier
management, research techniques, culture, financial services, innovation,
entrepreneurship, COVID-19 impacts plus others.
© 2022 Paul Taylor
Contents
1. Why I wrote this book?
2. The future challenges for Financial Services?
3. Emerging Technology Trends
4. Summary of key points.
© 2022 Paul Taylor
Contents
1. Why I wrote this book?
2. The future challenges for Financial Services?
3. Emerging Technology Trends
4. Summary of key points.
© 2022 Paul Taylor
Why I wrote this book?
Financial Services are a big user of Technology
Technology has driven Financial Services
Financial Services has helped development Technology
© 2022 Paul Taylor
To 1970 •Pre-historic
1971 to
1995
•Automation
1995 to
2005
•Going
online
2005
onwards
•Being led
by the
client
Why I wrote this book?
However technology is rarely implemented successfully
• Does not work?
• Does not provide the hoped for benefits?
• Over Budget?
• Delivered late?
• Too complex?
• Etc
This is despite an entire industry in place to support implementing technology
• Consultants
• Books
• Training
• Etc
© 2022 Paul Taylor
Why I wrote this book?
Looking forward
• Financial Services is under pressure with many current and future threats and
challenges.
• Technology is expanding and growing with a number of Emerging Trends.
Therefore the successful use of the Emerging Technology Trends should help the
Financial Services industry manage their current and future threads and
challenges.
© 2022 Paul Taylor
Why I wrote this book?
The book takes a pragmatic and critical review of these Emerging Technologies
and explores how they can be used successfully within Financial Services.
• What the technologies are?
• How they can be used? and provide real benefit?
• How they can be implemented pragmatically?
• How they could help address future challenges?
© 2022 Paul Taylor
Contents
1. Why I wrote this book?
2. The future challenges for Financial Services?
3. Emerging Technology Trends
4. Summary of key points.
© 2022 Paul Taylor
The future challenges for Financial Services
© 2022 Paul Taylor
Financial
Services
Regulation
Clients
Products
Lack of trust
Data
Operating
Models
Profit/Cost
Workforce
Competition
Risk Mgmt
Contents
1. Why I wrote this book?
2. The future challenges for Financial Services?
3. Emerging Technology Trends
4. Summary of key points.
© 2022 Paul Taylor
Emerging Technology Trends
© 2022 Paul Taylor
Trends
Remote
Working
Self-Servicing
Machine
Learning
Robotic
Process
Automation
Internet of
Things
Natural
Language
Processing
Digital
Currency
Cloud
Computing
Big Data
Green
Computing
Contents
1. Why I wrote this book?
2. The future challenges for Financial Services?
3. Emerging Technology Trends
4. Summary of key points.
© 2022 Paul Taylor
Summary of key points.
1. Firms Need a Clear Business Reason to Implement Any Technology
2. New Technology Should Be Implemented Gradually
3. Do Not Under-Estimate the Regulatory Complexity When Implementing
Technology
4. Firms Need to Be Aware of the Growing Cyber Risk Challenge
5. There Are Also Other Risks Than Just Cyber Risk
6. New Skills and Capabilities Will Be Required
7. Staff Losing Their Jobs Is Part of a New Technology Implementation
8. Firms Need to Build a Robust Infrastructure to Support the New
Technologies
9. Data Is Now Even More Key Than It Was Originally
10. New Technologies Have Social Acceptance Issues
© 2022 Paul Taylor
© 2022 Paul Taylor
Thanks for listening
info@paultaylor.associates
paultaylor.associates
07801 207579
http://www.linkedin.com/in/paultaylor1
@paultaylor1001

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20220601 Paul_Taylor Book_Talk Emerging_FinTech.pdf

  • 1. Paul Taylor MBA, MBCS, FRSA, CMgr, FCMI Wednesday – 1st June 2022. Emerging Fin-Tech Understanding and Maximizing Their Benefits © 2022 Paul Taylor
  • 2. About me – Paul Taylor Paul Taylor is a consultant with nearly 34 years experience across the financial services, charities, technology, education, and professional bodies industries with specific disciplinary expertise around strategic direction setting, change, technology, operations, product development, outsourcing, governance, and regulation. Paul is also a Chair/NED for various social and commercial organizations covering performing arts, gambling addiction awareness, education, book reviews, and financial services. Paul is a published author, speaker and lecturer across many subjects such as change management, freelancing, technology, governance, supplier management, research techniques, culture, financial services, innovation, entrepreneurship, COVID-19 impacts plus others. © 2022 Paul Taylor
  • 3. Contents 1. Why I wrote this book? 2. The future challenges for Financial Services? 3. Emerging Technology Trends 4. Summary of key points. © 2022 Paul Taylor
  • 4. Contents 1. Why I wrote this book? 2. The future challenges for Financial Services? 3. Emerging Technology Trends 4. Summary of key points. © 2022 Paul Taylor
  • 5. Why I wrote this book? Financial Services are a big user of Technology Technology has driven Financial Services Financial Services has helped development Technology © 2022 Paul Taylor To 1970 •Pre-historic 1971 to 1995 •Automation 1995 to 2005 •Going online 2005 onwards •Being led by the client
  • 6. Why I wrote this book? However technology is rarely implemented successfully • Does not work? • Does not provide the hoped for benefits? • Over Budget? • Delivered late? • Too complex? • Etc This is despite an entire industry in place to support implementing technology • Consultants • Books • Training • Etc © 2022 Paul Taylor
  • 7. Why I wrote this book? Looking forward • Financial Services is under pressure with many current and future threats and challenges. • Technology is expanding and growing with a number of Emerging Trends. Therefore the successful use of the Emerging Technology Trends should help the Financial Services industry manage their current and future threads and challenges. © 2022 Paul Taylor
  • 8. Why I wrote this book? The book takes a pragmatic and critical review of these Emerging Technologies and explores how they can be used successfully within Financial Services. • What the technologies are? • How they can be used? and provide real benefit? • How they can be implemented pragmatically? • How they could help address future challenges? © 2022 Paul Taylor
  • 9. Contents 1. Why I wrote this book? 2. The future challenges for Financial Services? 3. Emerging Technology Trends 4. Summary of key points. © 2022 Paul Taylor
  • 10. The future challenges for Financial Services © 2022 Paul Taylor Financial Services Regulation Clients Products Lack of trust Data Operating Models Profit/Cost Workforce Competition Risk Mgmt
  • 11. Contents 1. Why I wrote this book? 2. The future challenges for Financial Services? 3. Emerging Technology Trends 4. Summary of key points. © 2022 Paul Taylor
  • 12. Emerging Technology Trends © 2022 Paul Taylor Trends Remote Working Self-Servicing Machine Learning Robotic Process Automation Internet of Things Natural Language Processing Digital Currency Cloud Computing Big Data Green Computing
  • 13. Contents 1. Why I wrote this book? 2. The future challenges for Financial Services? 3. Emerging Technology Trends 4. Summary of key points. © 2022 Paul Taylor
  • 14. Summary of key points. 1. Firms Need a Clear Business Reason to Implement Any Technology 2. New Technology Should Be Implemented Gradually 3. Do Not Under-Estimate the Regulatory Complexity When Implementing Technology 4. Firms Need to Be Aware of the Growing Cyber Risk Challenge 5. There Are Also Other Risks Than Just Cyber Risk 6. New Skills and Capabilities Will Be Required 7. Staff Losing Their Jobs Is Part of a New Technology Implementation 8. Firms Need to Build a Robust Infrastructure to Support the New Technologies 9. Data Is Now Even More Key Than It Was Originally 10. New Technologies Have Social Acceptance Issues © 2022 Paul Taylor
  • 15. © 2022 Paul Taylor Thanks for listening info@paultaylor.associates paultaylor.associates 07801 207579 http://www.linkedin.com/in/paultaylor1 @paultaylor1001