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International Journal of Business and Management Invention
ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X
www.ijbmi.org || Volume 5 Issue 1 || January. 2016 || PP-46-48
www.ijbmi.org 46 | Page
Prescription Modifying Marketing Factors: A Survey among the Clinicians
in Bangladesh
1,2
S.M. Yasir Arafat, 3
S.M. Hafiz Al Asad, 4
Md. Jahid Hasan , 5
Zuhayer
Ahmed, 6
Kamalesh Halder, 7
Md. Intazar Rahman
1
Bangabandhu Sheikh Mujib Medical University (BSMMU)
2
State University of Bangladesh
3
University of Dhaka, Bangladesh
4
Dhaka Medical College Hospital, Bangladesh
5
Global Alliance for Vaccines and Immunization (GAVI), Bangladesh
6
ACI Pharmaceuticals Ltd., Bangladesh
7
Square Pharmaceuticals Limited, Dhaka, Bangladesh.
ABSTRACT: It was aimed at finding out the important factors those influence the prescription preparation
of doctors during their daily life consultancy. It was a descriptive, cross-sectional survey conducted by
purposive, convenient sampling. 200 registered practicing doctors from different regions of Bangladesh were
interviewed with the prepared self reporting questionnaire from February 2013 to October 2013. Questionnaire
was prepared and finalized after pretesting. The measurement was made on the basis of 5 point Likert scale and
data were analyzed by using SPSS 16 version and Microsoft Excel®. It was found that doctors consider
company image, brand availability, regular promotion, easy brand name, scientific information, and personal
experience related confidence with high preference. Promotional tools and representatives’ improvisation, low
price of brands are relatively less sensitive to doctors. This study provides only selected aspects on
pharma marketing; larger study may reveal the scenario more precisely.
Keywords: Prescription preparation, Marketing factors, Pharma marketing
I. INTRODUCTION
Pharmaceutical industry is one of the progressive and perspective industries in Bangladesh. It
contributes 1% to the country’s GDP and is the third largest industry in terms of contribution to government
revenue (Sultana & Khoshru, 2011). The current market size is about 12,100 million with having almost
persistently double digit growth (IMS Health, 2015). The market is almost self-sufficient in meeting local
demand as 97% of the drugs are manufactured locally and is exporting to 92 countries (Jahan, 2011; Shawon,
2011; Hussain, 2013). There are 267 licensed pharmaceutical companies in Bangladesh (Hussain, 2013;
DGDA). About 80% of the drugs sold in Bangladesh are generics and 20% are patented drugs. The country
manufactures about 450 generic drugs for 5,300 registered brands which have 8,300 different forms of dosages
and strengths (Sultana & Khoshru, 2011; Jahan, 2011; Saad 2012). Among the 49 Least Developed Countries
(LDCs), Bangladesh has the strongest base to manufacturing pharmaceutical products (Sultana & Kashru,
2011). This large pharma market is principally driven by the prescriptions of doctors. Company personnel
(marketing and sales division) always try to motivate doctors to prescribe their own company brands by
personal selling, clinical meetings, seminars, symposia, etc because in Bangladesh the promotion of
pharmaceutical products in the mass media is strictly prohibited (Jahan, 2011). The sales division (medical
representatives) is playing the imperative role for marketing division. Medical representatives regularly make
sales call to doctors by sharing scientific information and competitive advantages of their products over the
competitors (Habib & Alam, 2011). During prescription preparation doctors consider such factors and use brand
names for treatment and patients buy the prescribed brands. It might be helpful to pharma marketers to figuring
out the factors that influence physicians to include brands in prescription which will ultimately help to sustain
the development in the intense rivalry.
II. METHODS
It was a descriptive, cross-sectional survey conducted by purposive, convenient sampling. 200
registered practicing doctors from Dhaka, Rangpur, Comilla, Narayongong, Mymensing and Khulna were
interviewed with the prepared self reporting questionnaire from February 2013 to October 2013. The
interviewed doctors were specialized in Medicine, Surgery, Gynecology, Dental and GP (General Practitioner).
5 point Likert Scale response based questionnaire was prepared and finalized after pre testing done in physicians
Prescription Modifying Marketing Factors: A Survey…
www.ijbmi.org 47 | Page
(30 physician) and changed minimally according to pretesting response. Non response was very minimal and
that was filled by neutral value. All data input, format, transformation and analysis were performed using SPSS
16 version and Microsoft Excel®
. Better generalization can be done if the whole country was covered with
addition of negative questions in the questionnaire that would more solidify the perception.
III. RESULTS AND DISCUSSION
Among the 200 physician respondents 58 were female and 142 were male physicians; more
specifically, 18 were dentist, 86 were GP, 45 were medicine specialist, 28 were surgeon (Table 1). It was found
that doctors consider company image, brand availability, regular promotion, easy brand name, scientific
information, and personal experience related confidence with high preference. Promotional tools and
representatives’ improvisation and low price of brands are relatively less sensitive to doctors (Table 2). 22.68%
younger (25 - 35Y) doctors are strongly agreed to consider company image and 36.59% older (46Y and above)
doctors have same consideration. Whereas 88.89% younger (below 25 Y) and only 25% older (46Y and above)
representatives strongly agreed on it. Younger doctors (53.61%) are more sensitive to regular promotion than
older (36.59%) ones. Older physicians have more focus on availability maintaining. There is no variation of
responses with age in case of doctor to have role of marketing people on changing doctors’ decision in favor of
their brands.
Table 1: Distribution of respondents by demographic characteristics
Demographic characteristics (N=200)
Age Completed years Percent Gender Gender Percent
25-35 y 48.5 Male 71
36-45 y 31 Female 29
46 and above 20.5 Specialty Discipline Percent
Practicing
Year Completed years
Percent
Medicine
22.5
1-10 59 Surgery 14
11-20 31 Gynaecology 11.5
21-30 6 Dentist 9
31 and above
4
General
Practitioner
43
Table 2: Descriptive Statistics of variables on prescription modifying marketing factors
Variables
Response in percentage in 5 point Likert scale
Strongly agree Agree Neutral Disagree Strongly disagree
Company image 25.5 51 15 6 2.5
Regular promotion of brands 21.5 47.5 24 4.5 2.5
Brand availability 32 46.5 10.5 7 4
Low price 24 33 20.5 18.5 4
Representatives’ improvisation 19 52.5 20.5 5.5 2.5
Easy brand name 30.5 36.5 17.5 11 4.5
International certification of company 29.5 38 23 8.5 1
Promotional tools 23 42 26.5 7.5 1
Scientific information 29 49 17.5 2.5 2
Personal experience 30.5 46 16 6 1.5
IV. CONCLUSION
Pharma market in Bangladesh has become hyper competitive, because every firm is competing in this generic
market. Medical representatives of every firm are firmly trying to create prescriptions in favor of their brands by
many innovative ways. This study contains a minimum scenario of modifying marketing factors on prescription
preparation and hope to see a healthy growth of pharma industry of Bangladesh.
Prescription Modifying Marketing Factors: A Survey…
www.ijbmi.org 48 | Page
Conflict of interest: Having no conflict of interest.
Authorship Contribution
Conception, Design & Instrument Development
S.M. Yasir Arafat & Kamalesh Halder
Data Collection & Management
Md. Intazar Rahman & S.M. Hafiz Al Asad
Data Analysis & Interpretation
S.M. Yasir Arafat & S.M. Hafiz Al Asad
Drafting the Article
S.M. Yasir Arafat, Md. Jahid Hasan & Zuhayer Ahmed
Revising & final approval of the Article
S.M. Yasir Arafat
Funding: It was a self funded study.
Disclosure
Part of this study was published in online magazine; PharmaMirror as “Influential factors on prescription
preparation by doctors: a survey conducted on practicing doctors and medical representatives in Bangladesh” in
July 04, 2014.
Acknowledgments
The authors thanks Professor Razia Sultana, Professor of Marketing, University of Dhaka; Fahad Hussain for
their guidance & suggestions.
REFERENCES
[1] Directorate General of Drugs Administration (DGDA), Bangladesh. [Online] Available at:
http://www.dgda.gov.bd/index.php/2013-03-31-05-16-29/drug-manufacturers/allopathic [Accessed on: 15th
October, 2013].
[2] Habib M.A., Alam M.Z. (2011), “Business Analysis of Pharmaceutical Firms in Bangladesh: Problems and prospects” Journal of
Business and Technology (Dhaka), Volume V1, Number 01, pp. 61-77.
[3] Hussain, F. (2013),“Pharmacists’ Satisfaction in Professional Life in Bangladesh” Pharma Mirror. [Online] Available at:
http://www.pharmamirror.com/pharmaceutical-articles/ own-research-pharmacists-satisfaction-in-professional-life-in-bangladesh
[Accessed 30th
August 2013].
[4] IMS Health, 3Q 2015
[5] Jahan S (2011) “Sector briefing: Pharmaceutical opportunities in Bangladesh” UK Trade and Investment, Dhaka.
[6] Nueunnabi M. (2013), “Importance of research and development in Bangladesh pharma sector” Network of Bangladeshi Institute
Industry and Science. [Online] Available at http://www.nbiis.org/index.php/nbiis/editorial/6-scholarship.html [Accessed on: 15th
October, 2013].
[7] Saad K.S. (2012),“An overview of the pharmaceutical sector in Bangladesh”, BRAC Epl Stock Brokerage Ltd, pp. 1-12.
[8] Shawon S.A. (2011), Research Report: Pharmaceutical Industry of Bangladesh, IDLC Finance Limited.
[9] Sultana S., Khosru K.H. (2011), “Practice of using gifts as promotional materials for marketing of pharmaceutical products in
Bangladesh: A survey conducted on general physicians and representatives from pharmaceutical companies” Stamford Journal of
Pharmaceutical Sciences, Volume 4, Issue 2, pp. 13-18.
[10] World Bank, 2007 “Improving the competitiveness of the pharmaceutical sector in Bangladesh” Policy Note, Draft, pp. 1-37.

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Prescription Modifying Marketing Factors: A Survey among the Clinicians in Bangladesh

  • 1. International Journal of Business and Management Invention ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X www.ijbmi.org || Volume 5 Issue 1 || January. 2016 || PP-46-48 www.ijbmi.org 46 | Page Prescription Modifying Marketing Factors: A Survey among the Clinicians in Bangladesh 1,2 S.M. Yasir Arafat, 3 S.M. Hafiz Al Asad, 4 Md. Jahid Hasan , 5 Zuhayer Ahmed, 6 Kamalesh Halder, 7 Md. Intazar Rahman 1 Bangabandhu Sheikh Mujib Medical University (BSMMU) 2 State University of Bangladesh 3 University of Dhaka, Bangladesh 4 Dhaka Medical College Hospital, Bangladesh 5 Global Alliance for Vaccines and Immunization (GAVI), Bangladesh 6 ACI Pharmaceuticals Ltd., Bangladesh 7 Square Pharmaceuticals Limited, Dhaka, Bangladesh. ABSTRACT: It was aimed at finding out the important factors those influence the prescription preparation of doctors during their daily life consultancy. It was a descriptive, cross-sectional survey conducted by purposive, convenient sampling. 200 registered practicing doctors from different regions of Bangladesh were interviewed with the prepared self reporting questionnaire from February 2013 to October 2013. Questionnaire was prepared and finalized after pretesting. The measurement was made on the basis of 5 point Likert scale and data were analyzed by using SPSS 16 version and Microsoft Excel®. It was found that doctors consider company image, brand availability, regular promotion, easy brand name, scientific information, and personal experience related confidence with high preference. Promotional tools and representatives’ improvisation, low price of brands are relatively less sensitive to doctors. This study provides only selected aspects on pharma marketing; larger study may reveal the scenario more precisely. Keywords: Prescription preparation, Marketing factors, Pharma marketing I. INTRODUCTION Pharmaceutical industry is one of the progressive and perspective industries in Bangladesh. It contributes 1% to the country’s GDP and is the third largest industry in terms of contribution to government revenue (Sultana & Khoshru, 2011). The current market size is about 12,100 million with having almost persistently double digit growth (IMS Health, 2015). The market is almost self-sufficient in meeting local demand as 97% of the drugs are manufactured locally and is exporting to 92 countries (Jahan, 2011; Shawon, 2011; Hussain, 2013). There are 267 licensed pharmaceutical companies in Bangladesh (Hussain, 2013; DGDA). About 80% of the drugs sold in Bangladesh are generics and 20% are patented drugs. The country manufactures about 450 generic drugs for 5,300 registered brands which have 8,300 different forms of dosages and strengths (Sultana & Khoshru, 2011; Jahan, 2011; Saad 2012). Among the 49 Least Developed Countries (LDCs), Bangladesh has the strongest base to manufacturing pharmaceutical products (Sultana & Kashru, 2011). This large pharma market is principally driven by the prescriptions of doctors. Company personnel (marketing and sales division) always try to motivate doctors to prescribe their own company brands by personal selling, clinical meetings, seminars, symposia, etc because in Bangladesh the promotion of pharmaceutical products in the mass media is strictly prohibited (Jahan, 2011). The sales division (medical representatives) is playing the imperative role for marketing division. Medical representatives regularly make sales call to doctors by sharing scientific information and competitive advantages of their products over the competitors (Habib & Alam, 2011). During prescription preparation doctors consider such factors and use brand names for treatment and patients buy the prescribed brands. It might be helpful to pharma marketers to figuring out the factors that influence physicians to include brands in prescription which will ultimately help to sustain the development in the intense rivalry. II. METHODS It was a descriptive, cross-sectional survey conducted by purposive, convenient sampling. 200 registered practicing doctors from Dhaka, Rangpur, Comilla, Narayongong, Mymensing and Khulna were interviewed with the prepared self reporting questionnaire from February 2013 to October 2013. The interviewed doctors were specialized in Medicine, Surgery, Gynecology, Dental and GP (General Practitioner). 5 point Likert Scale response based questionnaire was prepared and finalized after pre testing done in physicians
  • 2. Prescription Modifying Marketing Factors: A Survey… www.ijbmi.org 47 | Page (30 physician) and changed minimally according to pretesting response. Non response was very minimal and that was filled by neutral value. All data input, format, transformation and analysis were performed using SPSS 16 version and Microsoft Excel® . Better generalization can be done if the whole country was covered with addition of negative questions in the questionnaire that would more solidify the perception. III. RESULTS AND DISCUSSION Among the 200 physician respondents 58 were female and 142 were male physicians; more specifically, 18 were dentist, 86 were GP, 45 were medicine specialist, 28 were surgeon (Table 1). It was found that doctors consider company image, brand availability, regular promotion, easy brand name, scientific information, and personal experience related confidence with high preference. Promotional tools and representatives’ improvisation and low price of brands are relatively less sensitive to doctors (Table 2). 22.68% younger (25 - 35Y) doctors are strongly agreed to consider company image and 36.59% older (46Y and above) doctors have same consideration. Whereas 88.89% younger (below 25 Y) and only 25% older (46Y and above) representatives strongly agreed on it. Younger doctors (53.61%) are more sensitive to regular promotion than older (36.59%) ones. Older physicians have more focus on availability maintaining. There is no variation of responses with age in case of doctor to have role of marketing people on changing doctors’ decision in favor of their brands. Table 1: Distribution of respondents by demographic characteristics Demographic characteristics (N=200) Age Completed years Percent Gender Gender Percent 25-35 y 48.5 Male 71 36-45 y 31 Female 29 46 and above 20.5 Specialty Discipline Percent Practicing Year Completed years Percent Medicine 22.5 1-10 59 Surgery 14 11-20 31 Gynaecology 11.5 21-30 6 Dentist 9 31 and above 4 General Practitioner 43 Table 2: Descriptive Statistics of variables on prescription modifying marketing factors Variables Response in percentage in 5 point Likert scale Strongly agree Agree Neutral Disagree Strongly disagree Company image 25.5 51 15 6 2.5 Regular promotion of brands 21.5 47.5 24 4.5 2.5 Brand availability 32 46.5 10.5 7 4 Low price 24 33 20.5 18.5 4 Representatives’ improvisation 19 52.5 20.5 5.5 2.5 Easy brand name 30.5 36.5 17.5 11 4.5 International certification of company 29.5 38 23 8.5 1 Promotional tools 23 42 26.5 7.5 1 Scientific information 29 49 17.5 2.5 2 Personal experience 30.5 46 16 6 1.5 IV. CONCLUSION Pharma market in Bangladesh has become hyper competitive, because every firm is competing in this generic market. Medical representatives of every firm are firmly trying to create prescriptions in favor of their brands by many innovative ways. This study contains a minimum scenario of modifying marketing factors on prescription preparation and hope to see a healthy growth of pharma industry of Bangladesh.
  • 3. Prescription Modifying Marketing Factors: A Survey… www.ijbmi.org 48 | Page Conflict of interest: Having no conflict of interest. Authorship Contribution Conception, Design & Instrument Development S.M. Yasir Arafat & Kamalesh Halder Data Collection & Management Md. Intazar Rahman & S.M. Hafiz Al Asad Data Analysis & Interpretation S.M. Yasir Arafat & S.M. Hafiz Al Asad Drafting the Article S.M. Yasir Arafat, Md. Jahid Hasan & Zuhayer Ahmed Revising & final approval of the Article S.M. Yasir Arafat Funding: It was a self funded study. Disclosure Part of this study was published in online magazine; PharmaMirror as “Influential factors on prescription preparation by doctors: a survey conducted on practicing doctors and medical representatives in Bangladesh” in July 04, 2014. Acknowledgments The authors thanks Professor Razia Sultana, Professor of Marketing, University of Dhaka; Fahad Hussain for their guidance & suggestions. REFERENCES [1] Directorate General of Drugs Administration (DGDA), Bangladesh. [Online] Available at: http://www.dgda.gov.bd/index.php/2013-03-31-05-16-29/drug-manufacturers/allopathic [Accessed on: 15th October, 2013]. [2] Habib M.A., Alam M.Z. (2011), “Business Analysis of Pharmaceutical Firms in Bangladesh: Problems and prospects” Journal of Business and Technology (Dhaka), Volume V1, Number 01, pp. 61-77. [3] Hussain, F. (2013),“Pharmacists’ Satisfaction in Professional Life in Bangladesh” Pharma Mirror. [Online] Available at: http://www.pharmamirror.com/pharmaceutical-articles/ own-research-pharmacists-satisfaction-in-professional-life-in-bangladesh [Accessed 30th August 2013]. [4] IMS Health, 3Q 2015 [5] Jahan S (2011) “Sector briefing: Pharmaceutical opportunities in Bangladesh” UK Trade and Investment, Dhaka. [6] Nueunnabi M. (2013), “Importance of research and development in Bangladesh pharma sector” Network of Bangladeshi Institute Industry and Science. [Online] Available at http://www.nbiis.org/index.php/nbiis/editorial/6-scholarship.html [Accessed on: 15th October, 2013]. [7] Saad K.S. (2012),“An overview of the pharmaceutical sector in Bangladesh”, BRAC Epl Stock Brokerage Ltd, pp. 1-12. [8] Shawon S.A. (2011), Research Report: Pharmaceutical Industry of Bangladesh, IDLC Finance Limited. [9] Sultana S., Khosru K.H. (2011), “Practice of using gifts as promotional materials for marketing of pharmaceutical products in Bangladesh: A survey conducted on general physicians and representatives from pharmaceutical companies” Stamford Journal of Pharmaceutical Sciences, Volume 4, Issue 2, pp. 13-18. [10] World Bank, 2007 “Improving the competitiveness of the pharmaceutical sector in Bangladesh” Policy Note, Draft, pp. 1-37.