2. 2
Our success so far
Dual-regulated European hubs Our global tier 1 customers
transactions
processed
processed
countries paid to
domestically
>5.5m
>£5bn
172
Client funds held
>£300m
Recently featured in
3. 3
The Insurance
industry faces a
host of challenges
✗ Funds held
in unregulated
entities
~$1.5tn of claims are processed via delegated
authorities and third party administrators
There are a host of market wide challenges
that result from this
Today’s consumers are increasingly demanding
This is exacerbated by the rise of neo-insurers
and an increasing focus on speed of claims
settlement
✗ Lack of visibility
and control
of funds
✗ Poor
reconciliation
processes
& write offs
✗ Expensive
and opaque
cross border
payment fees
✗ Labour
intensive payment
processes
✗ Slow claim
settlement process
that takes up to
14 days
✗ Excess funds
in market
✗ Sub-optimal
payment,
repatriation &
top up of funds
4. 4
Vitesse – solving
Insurance challenges,
one by one
✓ Funds held
in FCA-regulated
environment
Proven product market fit, product capability
and sales strategy – full MA & TPA solution
Won competitive tender to become the
embedded solution for the entire Lloyds’
marketplace
Contract signed with 55% of Managing
Agents
✓ Full visibility
and control
of funds
✓ Automated
reconciliation
processes
✓ Transparent and
cost effective
payment fees
✓ Automated
payment
processes
✓ Claim
settlement within
real-time /
same-day
✓ Excess funds
brought back to
MAs
✓ Correct
amount of funding
in the right place at
the right time
6. STRICTLY PRIVATE & CONFIDENTIAL
6
Fundamentally, the traditional loss
fund model is slow and outdated
In a traditional model, MAs hold a wide range
of individual loss funds used to pay out
claims.
To allow access, all funds need to be
transferred to DCA corporate accounts,
which are often unregulated and in 3rd party
environments.
As funds are held outside of the MAs reach, a
lack of visibility and control is inevitable,
leading to a high credit risk.
All in all, a highly manual top-up and claims
settlement process.
Traditional Model
Time: Weeks/Months
Loss Fund Model
7. STRICTLY PRIVATE & CONFIDENTIAL
7
Current Vitesse Model
Time: Days
Vitesse has solved these challenges
Our existing model introduces highly
sophisticated loss fund ledgers.
This allows MAs to hold all loss funds within a
single, FCA regulated structure.
Offering real-time visibility and user
appropriate control of funds to all
participants.
Simple bulk top up of multiple funds in one
transaction, with clear allocation and reduced
distribution cost.
Claims are settled using the Vitesse global
domestic network, delivering funds quicker
and with transparent pricing.
Loss Fund Model
8. 8
Treasury Management
Acceptance
Interfaces with existing bank upload
format or claims management systems
Single payment entry, multi-currency
batch upload or full API processing
Control
Multi-level payment approval options
with full user access and role controls
Real time visibility of fund positions
to all parties
Reporting
Automated branded balance alerts
and notifications to multiple sources
Live insights into payment activity and fund utilisation
Our global treasury management platform
improves control and visibility and ensures
liquidity is available to pay claims
9. STRICTLY PRIVATE & CONFIDENTIAL
14/07/2022
9
Claims Settlement to Card
Vitesse enables payments in minutes
to the card in the insured’s pocket*.
Pay directly from the loss fund to an insured’s
card with a secure and fully branded customer
interaction.
A seamless, fast way to pay out insurance
claims, for increased convenience and flexibility.
Helps insurers create a differentiated,
digital insurance offering that builds customer
preference.
No PCI compliance required
*Where claimant card is fast funds enabled.
10. 10
USD eChecks
Say goodbye to paper checks and hello to the digital normal
The insurer accepts a
claim and uploads the
eCheck to Vitesse.
1.
Once the transaction is
approved, the eCheck is
processed.
2.
The customer prints and
deposits the eCheck at a
bank or via their mobile
banking app.
4.
Once the check is
cashed, the insurer
receives a notification
that the claim is settled.
5.
3.
Within seconds, the
customer receives the
eCheck & simple deposit
instructions via email.
3.
Insurer Claimant
11. 14/07/2022
11
Get access to real-time actionable
insights via Power BI based reporting suite.
Get full visibility of account funding ratios,
determine overfunded accounts and
repatriate funds to maximise returns.
View all historical account activity and
balance trends informing business strategy.
Reduce operational overheads
by closing out idle funds.
Review and benchmark DCA activity
based on KPIs.
Insights+
ACCOUNTS NEVER
FUNDED
IDLE
ACCOUNTS
OVERFUNDED
ACCOUNTS
20% of managing
agent accounts have
never been funded
50% of accounts are
idle with no activity in
the past 90 days
42% of funds have
funding ratio of 7
month’s worth of claims
20% 50% 42%
12. 12
Vitesse’s Value
Fit for all levels
of the market
Speed of payment
Full value received
PAYMENTS
OPTIMISATION
Innovative payment
methods and choice
Lower and
transparent fees
Automated multi-source
claims funding
TREASURY
CONTROL & TRANSPARENCY = CAPITAL EFFICIENCY
Money in the right
place at the right time
Funds centralized in
a regulated entity
Improved control and real
time visibility
Data driven
insights
Improved capital
efficiency
Investment
returns
~65%
payment savings
vs Banks
£0.5m
per annum
headcount savings
for Insurer
~80%
reduction in funds
held by third parties
(loss funds)
~60%
of all our payments
settled instantly
45 secs
Lloyd’s of London
payment speed
(down from
6-8 days)
Editor's Notes
Vitesse are a Global Payments and Treasury Management company, primarily servicing the Lloyds, London and International Insurance Industry.
We work with all stakeholders in the value chain from Insurers, Brokers, DCAs and Service providers, right through to MGAs and parametric Insurers.
All with the same goal, to more securely and transparently manage their liquidity and improve the efficiency, speed and accuracy of claims payments to Policyholders and Insureds globally.
Regulated in both the UK and Europe.
Recently completed a Series B fund raise to further accelerate growth and market coverage within Insurance
For years there’s been recurring challenges around third party funding and payment processes in the industry, they extend from lack of visibility of the value and location of funds, inadequate funding levels delaying the settlement of claims and the resource heavy manual processes around processing the actual claim payment.
Vitesse has listened to the challenges and feedback from the industry, and have delivered a solution to revolutionise how loss funds are held, accessed, paid and reported.
Our solution enables insurers to have full transparency and real-time access to their funds allowing them to more proactively manage the fund levels, (increase if inadequate or reduce to bring back fund on legacy or run-off years of account)
We continue to support our insurance customers to deliver the most innovative, relevant payment methods. From a single point of access, customers can access a wide range of payment methods to pay their claimants quickly, cost-effectively and securely.
Our central position in the London market, coupled with our globally domestic banking network and innovative methods of payment, such as Visa Direct, Mastercard send and eChecks in the US, makes the solution the best fit for the end-to-end insurance claims disbursement process.
At Vitesse, we measure the success of our solution by the volume and value processed, all of which represents migration away from outdated, traditional loss fund models. Over the lifetime of the solution, Vitesse have settled close to 6 million payments globally valued at >£5 billion, of which 2.5 million payments at a total value of £2.5bn have been processed since January 2021.
Returning funds to insurers: Across the London Market alone, there is over £1 billion sitting in loss funds. With an estimated 80% of these funds eligible to be returned to Insurers using Vitesse’s solutions, Insurers could generate between £14m and £56m annually in additional returns (based on Insurer feedback on Investment return on funds).
Speed of payments: Even today, with all the payment innovation we’re seeing in the market, it still takes up to 14 working days for customers to receive their claims payments. Using Vitesse, 70% of all payments settle in real-time with a total average settlement time of 0.3 days, as>95% are delivered through local clearing.
Cost of payments: At the same time, our customers save on average ~65% for the cost of payments vs. their incumbent banking providers.
The Vitesse eCheck solution benefits everyone.
Customer Benefits:
The eCheck is received instantly via email, so customers can access funds quicker
A seamless claim settlement experience.
Giving customers more choice in how they receive their funds.
Establishes trust between customers and insurers.
Insurer Benefits
Easy & secure; no need to collect bank details.
Reduction in time and cost to operational processes.
Meeting digital innovation demands & driving customer satisfaction.
Fully scalable mass payments solution due to batch and API ability.
To summarise - Vitesse’s revolutionary solution improves cash flow management via real-time visibility, enabling Clients to hold less funds on accounts to cover policy payments, bringing cash back to the bottomline to invest in new deals, whilst improving service to claimants.
Using Vitesse’s Loss Fund and Global Payments Optimisation Solution, insurers can:
Settle claims faster - more accuracy and lower, transparent costs
Reduce operational inefficiencies - increasing STP
Gain comfort - funds sitting in secure, regulated environment
Lower loss funds sitting in the market - funds returned to insurers’ bottomline
Benefit in centralised view of funds - full visibility, comprehensive reporting
Vitesse has listened to the challenges and feedback from the industry, and have delivered a solution to revolutionise how loss funds are held, accessed, paid and reported.
Global coverage, faster payments
Our comprehensive payment coverage consists of a global network of domestic bank relationships allowing in-country payments to >170 countries and territories in >100 currencies, global SWIFT coverage and innovative new payment choices including payment to card.
Full claim value always delivered
No FX deductions and intermediary bank fees, we ensure full value of payment, delivered in claimant’s currency.
Visibility and reporting
Customers see a view of funds across currencies in centralised location. These would have previously been held across accounts dispersed globally, in multiple locations, via different banks/platforms, handled by various DCAs/TPAs.
Centralisation
DCAs/TPAs handling loss funds and making payments on behalf of insurers can now integrate to a single platform to manage all payment instructions and reporting.