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Session 1 - MSTCCU'15
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Heba T'Allah Waleed
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An introduction to marketing, the content of the 1st session in Corporate Leaders workshop.
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Session 1 - MSTCCU'15
1.
1st Session Microsoft Tech
Club’15 Cairo University Prepared and Presented by: Heba T’Allah Waleed
2.
3.
What is
Marketing? Goals of Marketing. Marketing Mix. Marketing Process
4.
5.
Old Marketing
6.
7.
Old Customers New Customers
8.
Old Customers
9.
New Customers
10.
Marketing Mix
11.
Tools that
work together to : 1) satisfy customer needs. 2) build strong customer relationships.
12.
13.
The 4 Ps
14.
People Physical
Evidence Process
15.
People
16.
17.
Process
18.
19.
20.
1. Understand customers
needs. 2. Create customer value. 3. Make marketing program. 4. Build strong customer relationship. 5. Capture value from customers.
21.
22.
23.
24.
25.
26.
27.
28.
Understand Customer needs Create customer value Make Marketing program Build strong customer relationship Capture value from customers
29.
30.
31.
www.facebook.com/heba.t.waleed eg.linkedin.com/in/hebatallahwaleed www.twitter.com/HebaTallah94 Hebatallahwaleed@outlook.com Our facebook group: Corporate
Leaders – MSTC’15 CU
Download now