7 Elements of a Learning Strategy Webinar 11 13_13


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The best practices in learning strategies are a mix of several elements that meet the needs of the organization, employees and clients or customers. In this complimentary webinar, you will learn:

7 clear and concise elements of Next Generation Learning Strategies
The importance of continuing adjustments to a successful strategy
Aligning your learning strategies to support organizational goals.

View the webinar recording here: http://www.bizlibrary.com/bizblog/posts/2013/november/7-key-elements-to-include-in-your-learning-strategy-webinar-111313.aspx

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7 Elements of a Learning Strategy Webinar 11 13_13

  1. 1. 7 Key Elements to Include in Your Learning Strategy
  2. 2. WHAT WE’LL COVER: 1. Why you need a learning strategy. 2. The 7 key elements to include. BIZLIBRARY.COM
  3. 3. If we just put a great employee training program together, the employees will love it!
  4. 4. 5 Barriers to Effective Learning Charles Jennings Barrier 1: Efficiency Barrier 2: Inertia Barrier 3: Convenience Barrier 4: Training Mindset Barrier 5: Manager Engagement
  5. 5. Why You Need a Learning Strategy?
  6. 6. Organizations with a strong learning culture significantly outperform their peers… Innovation Productivity Time to Market 46% 37% 34% More likely to be first to market Greater employee productivity Better response to customer needs Quality 26% Greater ability to deliver “quality products” Skills for the future Profitability 58% 17% More prepared to meet future demand More likely to be market share leaders BERSIN BY DELOITTE 2012
  7. 7. 1.Alignment with organizational goals. 2.Awareness of organization’s current learning culture. 3.Needs analysis. 4.Content strategy. 5.Evaluation and success criteria. 6.Marketing and communication strategy. 7.Measurement of business impact strategy.
  8. 8. 1. Alignment • The process of adjusting parts so that they are in proper relative position. • Understanding of organizational purpose and goals.
  9. 9. Alignment • The process of adjusting parts so that they are in proper relative position. • Understanding of organizational purpose and goals.
  10. 10. 2. Learning Culture • Is learning embedded into workflows? • Commitment to continuous improvement? • Senior leaders and managers are critical.
  11. 11. Elements of a Learning Culture 1. Holistic thinking 2. Integrated learning 3. Capacity for change and improvement 4. Focus on collaboration 5. Personal commitment
  12. 12. • The desired state of performance. • The current state of performance. • The skill, knowledge and/or competency gaps.
  13. 13. Determine the keys areas for which learning resources can be aligned to support… • • • • • Department background Company’s business objectives Industry/marketplace Current/future challenges Achieving success criteria
  14. 14. 4. Content Strategy • When and where do you employees need resources? • Video, social and mobile.
  15. 15. Content Strategy • Training linked to performance. • Linked to knowledge, skill and competency gaps. • Delivered and accessible at the time of need.
  16. 16. LEARNING MUST BE JUST IN TIME AND JUST FOR ME. Michael Rochelle, Chief Strategy Officer, Brandon Hall Group
  17. 17. 5. Success Criteria • What will success look like? • How will we know? • Key performance indicators .
  18. 18. Quantifying Questions BUSINESS NEED QUANTIFYING QUESTIONS Increased revenue Buy how much? In which areas? Improved quality Improved how? Reduction in turnover What percentage reduction? Improved morale Improved how? More satisfied customers In what way?
  19. 19. 6. Marketing and Communication • Inform, motivate and give the WHY. • Success stories. • Learning in day-today work.
  20. 20. Marketing Plan THE MESSAGE: keep them simple and few. THE PURPOSE: it’s got to matter to me. METHOD: delivery and information flow. METRICS: what does success look like? How do I know? TARGET AUDIENCE: all employees, segmented populations.
  21. 21. 7.. Measuring the Business Impact • Core functions we expect to improve through employee performance. • Strategic business benefits.
  22. 22. Case Study: Financial Services 1. Alignment - Attract and retain great employees. 2. Learning Culture – Growing company within a growing industry. A employer that provides avenues for employee growth. 3. Needs analysis – Increase knowledge in hard skills – like Microsoft office, in addition to a focus on customer service. 4. Content strategy – An on-demand resource library and a delivery platform that will grow with us and our employee needs. 5. Evaluation and success criteria – 90 day evaluation with a targeted focus group. Measuring satisfaction and completion. 6. Marketing and communication strategy – Learning Out Loud! 7. Business impact – recruitment and retention rates to remain competitive in a high-growth industry.
  23. 23. Some recommended resources… Leadership Lesson Video: Being an Effective Change Leader (3 minute video) Leadership Lesson Video: How Senior Leaders Can Create an Adaptable Organization (3 minute video) BIZLIBRARY.COM
  24. 24. In a world of learning and development where complexity is the enemy, BizLibrary has developed a to delivering high quality learning, anywhere, anytime. MICHAEL ROCHELLE Chief Strategy Officer Brandon-Hall Group BIZLIBRARY.COM
  25. 25. FREE TRIAL OR DEMO 4,000+ Courses. 25 Topic Areas. Unlimited Access. Cloud-based Learning and Performance Technology.
  26. 26. Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl Jessica Batz Marketing Specialist jbatz@bizlibrary.com @jessbatz @BizLibrary BIZLIBRARY.COM