How to manage projects and make all sides happy: between client, contractor and project manager. Useful tips for passionate project managers and their daily routine

1. Psychology of results’
advancement
between client and contractor

2. Surroundings
When I close my eyes => nobody sees me
Out of my view - everything piled up in indefinite hold
Everyone knows what I mean all the time
as a kit of scripts

3. Is it really so?
On the other part of the line is the same human as you
While you don’t communicate, he also has many
things happen
Nobody reads inter-lines to understand what you meant

4. Let’s try to puzzle it out
Constantly think about others problems - headache
Think about others’ problems as your own - stress
Everybody wants to avoid stress

5. It’s time to dispel doubts
Your client is a living person, just like you
Nobody wants to pay a company that needs
additional management
Project manager is a disposition of mind

6. Awareness
Client doesn’t need to ask “What’s up”
if we’re just answering the questions
— we’re chilling
if the problem arises only after the question
— we’re incompetent
The same thing happens in the team

7. Client has millions
of things to do
He doesn't’ remember what you’ve agreed upon
during conf. call
He doesn’t remember what materials and answers
you need from him and when

8. He doesn’t remember what you’ve planned
to discuss during meeting
He doesn’t remember what problems can potentially
happen and what can lead towards it

9. Client is also in constant stress
he doesn’t have time to think about your e-mails
your statements needs to be clear
“it’s obvious” approach doesn’t work
there can’t be anything negative
every dialogue supposed to end on positive note

10. Never take corrections,
take comments
do as you’ve been told - you’ll always need corrections
discuss and find the reason behind the issue - you’re an expert

11. You need to be ready
for these things
you’ll need to solve problems from every side of the project
at the same time
you’ll dream about your projects
forward is not an option - you need to puzzle everything out

12. Let’s work
together!
Stanislav Azhotkin
Business Centre “OBVODNY DVOR”,
199 Nabereznaya Obvodny Canal, Lit. E,
St.-Petersburg, Russia
Operational director
+7 (977) 713 08 96
sa@handh.ru