Digital Student workshop for HeLF, May 2014

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Workshop with Heads of e-Learning Forum exploring outcomes and implications of the Jisc Digital Student project

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  • Digital Student workshop for HeLF, May 2014

    1. 1. Digital Students? Reporting on students' expectations and experiences of the digital environment
    2. 2. Digital Student Project » Phase 1 study reviewed students’ expectations and experiences of the digital environment at university » Desk study | review of institutional data | survey of institutional stakeholders | student focus groups » Present consultation phase to inform final guidance to institutions and further actions by funders » Parallel study in FE and Skills plus review of practice in secondary schools http://digitalstudent.jiscinvolve.org
    3. 3. Expectations - headlines › Free, ubiquitous, robust access to wifi and services › VLE – organisation, time/task, content – consistency › BYOD but also access to institutional hard/software › Continued importance of spaces and places › Support for skills development? › Support for digital practices???
    4. 4. Experiences - headlines › Highly contextualised to subject area and aspiration › Not what was expected – unexpected is developmental › Study habits with technology are hybrid – informal and peer supported practices + academic criteria – Critical moments with technology (e.g.) e-journals, data analysis, reference management... formally taught › Value perceived in retrospect › Digital identity a critical motivation and outcome
    5. 5. Tensions and questions digital know-how ↔ academic practice personal/social ↔ institutional familiar/transactional transformational↔ expectations requirements↔ frictionless adoption specialised practices↔ How do experiences in the digital environment influence satisfaction? What is the relationship between expectations and experiences?
    6. 6. Transactional vs transformational Transactional Transformational Accessing networks Accessing hardware and software Accessing general and course- related information Signing on to university systems Booking appointments Submitting work, receiving grades Sharing ideas, dialogue Encountering threshold concepts and practices Developing independent study habits Collaborating on projects Producing new digital artefacts Reflecting, reviewing, revising Reference management, data analysis, e-journals, specialist tools... Expectations largely established in advance by transactions with other service providers Expectations largely established during study in dialogue with tutors and peers
    7. 7. 'Building the vision': consultation
    8. 8. A vision for the digital environment » Ubiquitous connectivity and data exchange: all potentially useful content ‘a blink away’ » Continuous digital recording of experience » Personal learning environment of devices, licenses, apps and services, networks, information sources » Enhanced spaces and places: permeable to outside world » Blend of formal (closed) and informal (open) learning » Personal data/records responsive, adaptive learning→
    9. 9. A vision for the digital environment
    10. 10. 'Building the vision': evidence
    11. 11. Evidence from Summer of Innovation 2013 Students 'really want' to: » Network with like-minded others, learn from peers » Keep track of progress » Revise effectively; engage more effectively with lectures; receive more personalised feedback » Manage study time and develop good study habits » Enhance engagement with and impact of research (PGRs)
    12. 12. Challenges identified by institutions » Preparing students to study successfully with tech » Engaging students in meaningful conversations / managing student expectations » Tension between innovative/open and secure/closed » Shift from supporting infrastructure to enabling development » Bring your own – risks, costs, opportunities, implications » Staff skills
    13. 13. Challenges from 21st May event » Engaging vice chancellors in this agenda – need to develop people as well as buildings and infrastructure » Staff workload – difficult to do anything different/new » Updating practice and knowledge as fast as it is changing » Move from providing infrastructure/services to supporting people in a mixed environment (especially for IT services) » Fragmentation of digital expertise, policy and practice » Providing consistency of service and parity of experience while encouraging innovation and variety in learning/teaching
    14. 14. What institutions (say they) want » Data clearinghouse (e.g. from institutional and national surveys) and horizon scanning undertaken nationally » Advice, guidance and support, pointers to further research » Support engaging senior managers; establishing best practice e.g. maturity assessment, benchmarking » Support working with students develop digital envt » National partnerships to find solutions e.g. data analytics, cloud services, BYO/build your own...
    15. 15. More about our findings http://digitalstudent.jiscinvolve.org
    16. 16. Over to you How are e-Learning teams responding (and helping HIEs respond) to students' changing expectations and experiences in the digital environment? bit.ly/digistudent2
    17. 17. Over to you How would you prioritise recommendations from this project? Are there important recommendations missing?

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