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Enhancing the digital experience
for all students
NUS
13/02/16
#digitalstudent
http://digitalstudent.jiscinvolve.org
http://digitalstudent.jiscinvolve.org
»‘Digital Student’ project
› Four studies: HE, FE, Adult and Skills, and Online
learners (also a review of practice in schools)
› A range of approaches, involving over 1000 learners
› Identified 7 challenges for institutions to address
› Materials available: guides, posters, discussion cards,
60+ examples, a benchmarking tool
› 'Digital student experience tracker' service being
piloted with 15+ institutions to monitor and improve
the student digital experience
What do we mean by ‘digital students’??
»Learning in a digital organisation
› First encounter with college/uni often online
› Student experience mediated via digital systems:
registration, library, VLE,
assessment, timetabling...
› Digital technologies, media, skills
central to most subjects studied
› Digital resources provide
alternative sources of learning
and know-how
What do we mean by ‘digital students’??
»Learners with their own digital devices, services,
practices and expectations (e.g.)
› always connected
› personal devices and services
› continuous recording and sharing
› seamless inter-connectivity
› ‘content is free’
› ease of adoption
› ...
Transactional
Digital expectations are transactional
» Accessing networks
» Accessing hardware and software
» Accessing general and course-
related information
» Using own devices
» Signing on to systems
» Booking appointments
» Submitting work, receiving grades
Transactional Transformational
Digital experiences can be transformational
» Accessing networks
» Accessing hardware and software
» Accessing general and course-
related information
» Using own devices
» Signing on to systems
» Booking appointments
» Submitting work, receiving grades
» Sharing ideas, engaging in dialogue
» Mastering new ideas and practices
» Developing independent study habits
» Collaborating on projects
» Producing new digital artefacts
» Reflecting, reviewing, revising
» Using subject specialist systems
» Developing subject specialist
practices e.g. design, analysis, data
management...
How do we ensure all students...
… have the kinds of
digital experience
that will allow
them to thrive in a
digital society?
Experiences in the curriculum
» complex, challenging
» open-ended
» authentic, meaningful
» using a wide repertoire
of tools and resources
» productive, creative
Experiences in digital environment
» supportive
» nurturing
» positive
» developmental
» safe
Not all students thrive in digital spaces
» 'Digital divide' is narrower but deeper:
amplifies other inequalities
» Learners’ digital practices may not
easily cross over from personal and
social to study settings
» Digital natives' story hides many
contradictions
» Consumer practices & populist values
(and worse) dominate in digital spaces
Not all students thrive in digital spaces
12
Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk
unconnected
and vulnerable
unconnected
and vulnerable
Access-ledAccess-led
Access conceived
of broadly
Access conceived
of broadly
mainstream
pragmatist
mainstream
pragmatist
Tutor-led
Pedagogy –led
Institution-led
Tutor-led
Pedagogy –led
Institution-led
Staf ofer range of
activities and tools
Staf ofer range of
activities and tools
intensive and
specialist
enthusiast
intensive and
specialist
enthusiast
Learner-ledLearner-led
Social digital
practices are
valued
Social digital
practices are
valued
Learners
who are:
Experience
the digital
environment as:
Best where
Not all students thrive in digital spaces
What are the challenges for institutions?
1. Joined-up approach
2. Prepare and progress students
3. Develop staf skills
4. Relevant digital curriculum
5. Digital environment and BYO
6. Digital access and inclusion
7. Student empowerment and
partnership
Resources
» 60+ good practice examples (based round 7 challenges)
» ‘Digital Students are Diferent’ posters
» ‘Enhancing the Digital Experience for Students’ cards
» ‘The Student Digital Experience in 2020’
» Guide: ‘Enhancing the student digital experience: a
strategic approach’
digitalstudent.jiscinvolve.org
jisc.ac.uk/guides/enhancing-the-student-digital-
experience
15
Benchmarking tool
16
Benchmarking tool
» In pairs or threes:
» Review one line of the benchmarking tool (one
challenge for the student digital experience)
» Where does your institution sit?
» What would you like to see done better (it might be
something we haven't thought of)
» What would make the biggest diference to students'
digital experience?
17
Benchmarking tool
» Feedback and discussion:
How could you use this tool at your own institutions?
18
10/06/201 Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk
Find out more…
Digital Student
#digitalstudent
Sarah Knight
s.knight@jisc.ac.uk
Helen Beetham
Helen.Beetham@gmail.com
http://digitalstudent.jiscinvolve.org
Except where otherwise noted,
this work is licensed under CC-
BY-NC-ND

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Nus workshop

  • 1. Enhancing the digital experience for all students NUS 13/02/16 #digitalstudent http://digitalstudent.jiscinvolve.org
  • 2. http://digitalstudent.jiscinvolve.org »‘Digital Student’ project › Four studies: HE, FE, Adult and Skills, and Online learners (also a review of practice in schools) › A range of approaches, involving over 1000 learners › Identified 7 challenges for institutions to address › Materials available: guides, posters, discussion cards, 60+ examples, a benchmarking tool › 'Digital student experience tracker' service being piloted with 15+ institutions to monitor and improve the student digital experience
  • 3. What do we mean by ‘digital students’?? »Learning in a digital organisation › First encounter with college/uni often online › Student experience mediated via digital systems: registration, library, VLE, assessment, timetabling... › Digital technologies, media, skills central to most subjects studied › Digital resources provide alternative sources of learning and know-how
  • 4. What do we mean by ‘digital students’?? »Learners with their own digital devices, services, practices and expectations (e.g.) › always connected › personal devices and services › continuous recording and sharing › seamless inter-connectivity › ‘content is free’ › ease of adoption › ...
  • 5. Transactional Digital expectations are transactional » Accessing networks » Accessing hardware and software » Accessing general and course- related information » Using own devices » Signing on to systems » Booking appointments » Submitting work, receiving grades
  • 6. Transactional Transformational Digital experiences can be transformational » Accessing networks » Accessing hardware and software » Accessing general and course- related information » Using own devices » Signing on to systems » Booking appointments » Submitting work, receiving grades » Sharing ideas, engaging in dialogue » Mastering new ideas and practices » Developing independent study habits » Collaborating on projects » Producing new digital artefacts » Reflecting, reviewing, revising » Using subject specialist systems » Developing subject specialist practices e.g. design, analysis, data management...
  • 7. How do we ensure all students... … have the kinds of digital experience that will allow them to thrive in a digital society?
  • 8. Experiences in the curriculum » complex, challenging » open-ended » authentic, meaningful » using a wide repertoire of tools and resources » productive, creative
  • 9. Experiences in digital environment » supportive » nurturing » positive » developmental » safe
  • 10. Not all students thrive in digital spaces » 'Digital divide' is narrower but deeper: amplifies other inequalities » Learners’ digital practices may not easily cross over from personal and social to study settings » Digital natives' story hides many contradictions » Consumer practices & populist values (and worse) dominate in digital spaces
  • 11. Not all students thrive in digital spaces
  • 12. 12 Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk unconnected and vulnerable unconnected and vulnerable Access-ledAccess-led Access conceived of broadly Access conceived of broadly mainstream pragmatist mainstream pragmatist Tutor-led Pedagogy –led Institution-led Tutor-led Pedagogy –led Institution-led Staf ofer range of activities and tools Staf ofer range of activities and tools intensive and specialist enthusiast intensive and specialist enthusiast Learner-ledLearner-led Social digital practices are valued Social digital practices are valued Learners who are: Experience the digital environment as: Best where Not all students thrive in digital spaces
  • 13. What are the challenges for institutions? 1. Joined-up approach 2. Prepare and progress students 3. Develop staf skills 4. Relevant digital curriculum 5. Digital environment and BYO 6. Digital access and inclusion 7. Student empowerment and partnership
  • 14. Resources » 60+ good practice examples (based round 7 challenges) » ‘Digital Students are Diferent’ posters » ‘Enhancing the Digital Experience for Students’ cards » ‘The Student Digital Experience in 2020’ » Guide: ‘Enhancing the student digital experience: a strategic approach’ digitalstudent.jiscinvolve.org jisc.ac.uk/guides/enhancing-the-student-digital- experience
  • 16. 16 Benchmarking tool » In pairs or threes: » Review one line of the benchmarking tool (one challenge for the student digital experience) » Where does your institution sit? » What would you like to see done better (it might be something we haven't thought of) » What would make the biggest diference to students' digital experience?
  • 17. 17 Benchmarking tool » Feedback and discussion: How could you use this tool at your own institutions?
  • 18. 18 10/06/201 Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk Find out more… Digital Student #digitalstudent Sarah Knight s.knight@jisc.ac.uk Helen Beetham Helen.Beetham@gmail.com http://digitalstudent.jiscinvolve.org Except where otherwise noted, this work is licensed under CC- BY-NC-ND