1. Broker Work Order
Entry Guide
If you have any questions upon reading this guide, please do not hesitate to contact us.
(813)250-0555
sales@hitmastergraphics.com

2. 1. Go to hitmastergraphics.com from Google Chrome or Firefox (Internet Explorer will not allow you
to use all of the features on the site)
2. Select Broker Login from the Home Page menu options

3. 3. Enter your Username and Password assigned to you by Hitmaster Graphics and select Login
4. To start a new order, click New Work Order
5. A new tab will open with your blank work order. Please ensure you have your pop up blocker
turned off.

4. 6. Start on the top right side of the screen by selecting Screen Print or Embroidery
7. Select a Due Date (rush orders are subject to availability and must be approved prior to keying a
work order)

5. 8. On the left hand side of the screen, fill in the boxes with your information. Sold To will always be
your information. Ship Via lets us know how you want your order to ship. If you prefer to use
your own shipper account, provide that account number here.
9. Select the drop down menu under Ship To to select your preferred method or to let us know if
you are picking up the order. If you select Pick, the only information on the right that is required
is your phone, fax and email. If you select Ship, you must enter the complete address.

6. 10. Job Name refers to the art that is going on the garment or item
11. Shipping Data refers any special instructions regarding the incoming shipment of your items, or the
outgoing shipment of your completed items (i.e.- Do not ship 5 large shirts, I will pick them up on
Wed.; 4 Shirts are arriving from a different warehouse, do not print until all arrive)
12. Job Description tells us more about your job (i.e.- 2 color front, 1 color back- use same front as
before use new back art emailed)
13. Vendor boxes are optional, but tell us identifying info regarding the incoming shipment of your order

7. 14. Key in the items that we are printing and/or embroidering
• If an order is receiving both screen printing and embroidery, 2 separate work orders
must be completed.
• A breakdown of sizes and colors must be provided. We will notify you upon receipt of
goods if there are any discrepancies with what was received.
• Pricing information can remain blank. These boxes are more for internal use. We will
charge you according to our most current Broker Price Sheet.

8. 15. Select the Print Location and select if it is a New or Repeat Order
16. Enter your ink or thread colors in the INK/Thread box. If PMS or Exact Thread Colors are not
provided, we will get as close as possible to color you typed.
17. There is an option to attach art files. We have had difficulty in the past retrieving some files from the
system. Therefore, we recommend emailing your art directly to your Sales Rep.

9.  If you have an order that requires names or numbers, select the Names/ Numbers box (note
in the proper location box where the names/ #’s are going)
• A drop down menu will appear to select the number of items you require this feature
• Enter each Name, Number, and corresponding Size
o If a Name is not required, just enter in the Number and Size

10. 18. Once all required fields have been completed and you have reviewed your work order, click on the
Add button to submit. You will receive an email confirmation of your order.
19. You can now view all pending, in process, and completed orders from the home page by selecting
View Orders

11. 20. You can view your work order by clicking on View Workorder
• You can also edit a work order by clicking this feature. Simply make your changes and
select UPDATE at the bottom of the work order.
• If you update an existing work order, please notify Hitmaster immediately so we can
print a new work order for the production team.

12.  If you select My Account from the System
Menu, your account information will appear.
 Here you can change your Username ,
Password, and Contact Info.
 You can also upload your Logo which will
appear on all of your work orders.
 Select Update at the bottom to save any
changes that were made.