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3. Focus of the course
• Focus on web-based user interfaces
• Topics: personas, scenarios, user stories,
information architecture, wireframes, prototypes,
usability, accessibility, user testing
4. Structure of the course
• 3 × 2 day workshop (30 hours)
• Group projects (30 hours)
• Independent reading and book summary (60
hours)
• Graded assessment
9. IS / MIS
• Information systems / management information
systems (1960’s and 1970’s):
• Humans seen as information processors with
limited abilities
• Machine seen as an actor that is replacing well-
defined routines
• System is in the centre
10.
11. Participatory design
• Opposition movement agains MIS and technical
view on design (1970’s, Nordic countries)
• User is seen as active actor and skilled craftsman
• System seen as a tool, not as an actor
12.
13. Human-Computer Interaction
• Study of interaction between people (users) and
computers
• Combines computer science, communication
theory, graphic design, industrial design, linguistics,
cognitive psychology
• Lab experiments, strong influence of cognitive
psychology
• Gap between theory and practice
14.
15. Usability
• Opposition to HCI in 1980’s and 1990’s
• Serving the needs of software industry
• Designing with “users in mind”
• Usability evaluation methods
16.
17. Interaction design
• Shaping of interactive products and services with a
specific focus on their use
• Design discipline affiliated with industrial design
and architecture
• Disappointment in technical approaches (HCI,
usability)
• More products and services are targeted for
consumer markets
26. Personas
• Photo
• Background info (age, gender, computer, tech skills,
disabilities, ...)
• Goals with the web site (experience goals, end
goals)
• Information seeking styles
• Usability needs
29. Participatory design sessions
• Write guidelines for arranging the design session
• Find 2...4 users for the design session
• Present scenarios and ask feedback
• Take notes, record the session and make a
summary
