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ITU workshop on
   International Roaming and
International Traffic Termination

Session 12: International Traffic
         Termination
                    Bangkok
               5-8 October, 2010

                David Rogerson     International
                                   Telecommunication
                                   Union         1
October 2010
Agenda

Why is international termination different?
Why is there a regulatory problem?
Stakeholder viewpoints
  Operators
  Governments
  National regulators
Approaches to regulation




                                              2
Why is international
           termination different?




                                    International
                                    Telecommunication
                                    Union         3
October 2010
International traffic termination
International traffic termination allows
subscribers in one country to receive calls
from subscribers in other countries.
International traffic termination applies to
both fixed and mobile termination …
although different charges may apply.
For the purpose of this presentation we focus
on voice traffic but termination can also
apply to text (SMS) and switched data
services.




                                                4
Typical call scenario
                                                3. International
                 1. Caller pays                 operator in Country X
                 retail IDD rate for            pays termination rate in
                 call to Country Y              Country X



Y                                           X
National
Switch (NS)                                        NS



 Int’l                                             IGW
 Gateway (IGW)       2. Operator from
                     Country Y pays Int’l
                     Settlement Rate to
                     partner in Country X
The system is symmetrical
3. International
operator in                                       1. Caller pays
Country Y pays                                    retail IDD rate for
termination rate                                  call to Country X
in Country Y



   Y                                          X
         NS                                         NS



        IGW                                        IGW
                       2. Operator from
                       Country X pays Int’l
                       Settlement Rate to
                       partner in Country Y
Key principles of Int’l Accounting Rates
 Developed at a time of national monopolies
 and before mobile networks were established
 Initial settlement rates were (at best) loosely
 based on costs
   They have failed to keep up with cost reductions
   caused by technology improvements and
   competition
 Although the system appears symmetrical
 the money flows are from developed to
 developing countries:
   Most traffic originates from rich countries
   High settlement rates favour the recipient
   countries


                                                      7
Simple example: calls between two
      monopolies in Countries X and Y
Call type     IDD rate   Settlement   Revenue    Revenue
                         rate         Operator   Operator
                                      X          Y
From X to Y    22cpm       15cpm        7cpm       15cpm
From Y to X    20cpm       15cpm        15cpm      5cpm



 Note:
 • Reciprocal settlement rate which covers costs and margin
 • Reciprocity usual but not necessary
 • Each operator controls profitability by setting IDD rates




                                                               8
Complication: competition lowers prices
              in country Y
Call type     IDD rate   Settlement   Revenue    Revenue
                         rate         Operator   Operator
                                      X          Y
From X to Y    22cpm       15cpm        7cpm       15cpm
From Y to X    16cpm       15cpm        15cpm      1cpm



 Note:
 • Margins squeezed for operators in Country Y
 • Lower IDD prices increases the % of outbound traffic from
 Y to X, exacerbating the loss of margin
 • Country Y wants to reduce settlement rates.



                                                            9
Pressure to reduce Int’l Accounting Rates
  Developed countries, where competition
  increased fastest and costs fell fastest,
  wanted to lower settlement rates to protect
  operator profits
  The FCC in the 1990s imposed benchmarks
  on US carriers: rates above which they were
  prohibited from settling international
  payments.
  Developing countries saw inbound
  international calls as an important source of
  revenue and resisted the tide to lower
  settlement rates.


                                                  10
Complication: differential mobile
     termination rates make some calls
                unprofitable
Call type      Settlement    Termination    Revenue for
               rate          rate           int’l
                                            operator
Inbound call      10cpm          2cpm           8cpm
to fixed
Inbound call      10cpm          12cpm         -2cpm
to mobile


Note:
• Affects countries where calling party pays is the norm for
all calls (e.g. Europe)
• Not an issue for countries where mobile party pays to
receive calls (e.g. USA)

                                                               11
How to deal with international calls to
     mobile (in CPP countries)
The mobile operator could accepts a lower
termination rate for international calls
   But this encourages refile, where national calls are
   presented as if international, so as to obtain lower
   termination rate.
   Early revenue sharing schemes in Europe were
   abandoned as a result
Differential settlement rates, higher for
mobile than for fixed
   May allow all calls to be profitable, but increases
   complexity especially between RPP and CPP
   countries
   Sustainability requires rapid reduction in mobile
   termination rates.
                                                          12
Example of reciprocal, differentiated
                   settlement rates

                               Mobile settlement = 10cpm



         US                                                            EU
                              Fixed settlement = 2cpm




                             Unified settlement = 6cpm




Assumes 50/50 traffic split. Would need to be renegotiated if significantly different in practice.

                                                                                                 13
Why is there a regulatory
 problem with international
        termination?




                         International
                         Telecommunication
                         Union         14
October 2010
National regulatory objectives
The NRA is charged with looking after the
national economic interests
Will lower settlement rates be in the national
interests?
  Consumers will benefit from lower international
  calling charges
  Operators and Government may prefer the higher
  rates that brings in hard currency and can fund
  investment.
Where the balance of traffic is heavily in
favour of inbound international calls, it is
hard to regulate settlement rates down.
  The benefits of cost-based settlement rates will
  largely be experienced by consumers in other
  countries.
                                                     15
Lack of regulatory independence: government
 objectives may trump regulator’s objectives
Government’s objectives




                          Regulator’s objectives




                                                   16
The regulatory balance




                         17
Stakeholder perspectives




                           International
                           Telecommunication
                           Union         18
October 2010
Stakeholders in international roaming




                                        19
Brainstorm of key issues for each
        stakeholder group




                                    20
Approaches to regulation




                            International
                            Telecommunication
                            Union         21
October 2010
Approach 1: Hold back the tide

Maintain high settlement rates as
long as possible
Requires monopoly / government
control of international gateway
VoIP should be banned to limit
bypass
Hard to sustain in the face of
international pressure, trade
agreements, technology change etc
Example - monopoly international gateway
                             IGW Provider
  10cpm (Fixed)
                             (incumbent)
  18cpm (Mobile 1)
  21cpm (Mobile 2)                                  15cpm



                                                    Mobile 1


                                            18cpm

                                                    Mobile 2
                                 7cpm



                                 Fixed 2
                                                         Numbers are indicative.
                                                         Each operator sets its
                                                         own termination rates.
 International       Country X
Approach 2: Controlled evolution

Accept that international settlement
rates are going to fall towards cost-
based levels but seek a gradual
change
Various methods of achieving this
e.g:
  Prohibition on transit traffic
  Regulated glidepath
Example - Prohibition on transit traffic
                            IGW Provider
 10cpm (Fixed)
                            (incumbent)
 18cpm (Mobile 1)
 21cpm (Mobile 2)

                                           15cpm

                                                   Mobile 1



                                          18cpm

                                                   Mobile 2
                                7cpm



                                Fixed 2
                                                      Numbers are indicative.
                                                      Only larger operators can
                                                      negotiate direct
International       Country X                         international connectivity
Example – regulated glide-path

                      National termination rates
                      much below international                               X
                      IGW-POI transit costs close                            National
                                                                                         8cpm
                      to zero                                                  POI

                      Glide-path removes
                                                                              14cpm
                      difference over several years
                                                                                   IGW
                           International termination rates as at 1 January


                      14
                      12
US cents per minute




                      10
                                14
                      8                     12
                                                        10
                      6                                              8
                      4
                      2
                      0
                              2010        2011        2012        2013
Approach 3: Let the market decide
Introduce competition in
national and international
services
Allow transit of incoming
international calls
Charges for terminating
international calls are gradually
reduced to similar level to
national call termination.
Liberalised international traffic

Any operator can enter this market so long as it
can negotiate an agreement with an
international partner
The ability to handle traffic destined for another
network potentially allows smaller operators to
achieve sufficient scale to enter this market
Margins are competed away because of the
transit capability
High price elasticity of demand – international
operators will switch traffic in bulk between
national termination partners based on small
price differentials.
Liberalised market outcomes - initial
                         IGW provider
6cpm (Fixed)                            3cpm
10cpm (Mobile)
                         3cpm    3cpm          7cpm




 6cpm (Fixed)
                                               Mobile 1
 10cpm
 (Mobile)
                                        7cpm


 6cpm (Fixed)                                  Mobile 2
 10cpm
                          3cpm
 (Mobile)


                          Fixed 2
  6cpm (Fixed)                                     Numbers are indicative.
  10cpm (Mobile)                                   Termination rates are the
                                                   same as for national calls.
                                                   Transit operator retains a
International      Country X                       small margin.
Liberalised market outcomes – long term
                      IGW provider
1.5cpm                               1cpm

                      1cpm    1cpm          1cpm




 1.5cpm
                                            Mobile 1


                                     1cpm


 1.5cpm                                     Mobile 2
                       1cpm



                       Fixed 2
  1.5cpm                                        Numbers are indicative.
                                                Termination rates are the
                                                same as for national calls.
                                                Transit operator retains a
International   Country X                       small margin.
A possible regulatory strategy
Thank you.

In the final session we will look at a
    case study with role play on
  international traffic termination




                                   International
                                   Telecommunication
                                   Union         32
October 2010

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International traffic termination session 13b

  • 1. ITU workshop on International Roaming and International Traffic Termination Session 12: International Traffic Termination Bangkok 5-8 October, 2010 David Rogerson International Telecommunication Union 1 October 2010
  • 2. Agenda Why is international termination different? Why is there a regulatory problem? Stakeholder viewpoints Operators Governments National regulators Approaches to regulation 2
  • 3. Why is international termination different? International Telecommunication Union 3 October 2010
  • 4. International traffic termination International traffic termination allows subscribers in one country to receive calls from subscribers in other countries. International traffic termination applies to both fixed and mobile termination … although different charges may apply. For the purpose of this presentation we focus on voice traffic but termination can also apply to text (SMS) and switched data services. 4
  • 5. Typical call scenario 3. International 1. Caller pays operator in Country X retail IDD rate for pays termination rate in call to Country Y Country X Y X National Switch (NS) NS Int’l IGW Gateway (IGW) 2. Operator from Country Y pays Int’l Settlement Rate to partner in Country X
  • 6. The system is symmetrical 3. International operator in 1. Caller pays Country Y pays retail IDD rate for termination rate call to Country X in Country Y Y X NS NS IGW IGW 2. Operator from Country X pays Int’l Settlement Rate to partner in Country Y
  • 7. Key principles of Int’l Accounting Rates Developed at a time of national monopolies and before mobile networks were established Initial settlement rates were (at best) loosely based on costs They have failed to keep up with cost reductions caused by technology improvements and competition Although the system appears symmetrical the money flows are from developed to developing countries: Most traffic originates from rich countries High settlement rates favour the recipient countries 7
  • 8. Simple example: calls between two monopolies in Countries X and Y Call type IDD rate Settlement Revenue Revenue rate Operator Operator X Y From X to Y 22cpm 15cpm 7cpm 15cpm From Y to X 20cpm 15cpm 15cpm 5cpm Note: • Reciprocal settlement rate which covers costs and margin • Reciprocity usual but not necessary • Each operator controls profitability by setting IDD rates 8
  • 9. Complication: competition lowers prices in country Y Call type IDD rate Settlement Revenue Revenue rate Operator Operator X Y From X to Y 22cpm 15cpm 7cpm 15cpm From Y to X 16cpm 15cpm 15cpm 1cpm Note: • Margins squeezed for operators in Country Y • Lower IDD prices increases the % of outbound traffic from Y to X, exacerbating the loss of margin • Country Y wants to reduce settlement rates. 9
  • 10. Pressure to reduce Int’l Accounting Rates Developed countries, where competition increased fastest and costs fell fastest, wanted to lower settlement rates to protect operator profits The FCC in the 1990s imposed benchmarks on US carriers: rates above which they were prohibited from settling international payments. Developing countries saw inbound international calls as an important source of revenue and resisted the tide to lower settlement rates. 10
  • 11. Complication: differential mobile termination rates make some calls unprofitable Call type Settlement Termination Revenue for rate rate int’l operator Inbound call 10cpm 2cpm 8cpm to fixed Inbound call 10cpm 12cpm -2cpm to mobile Note: • Affects countries where calling party pays is the norm for all calls (e.g. Europe) • Not an issue for countries where mobile party pays to receive calls (e.g. USA) 11
  • 12. How to deal with international calls to mobile (in CPP countries) The mobile operator could accepts a lower termination rate for international calls But this encourages refile, where national calls are presented as if international, so as to obtain lower termination rate. Early revenue sharing schemes in Europe were abandoned as a result Differential settlement rates, higher for mobile than for fixed May allow all calls to be profitable, but increases complexity especially between RPP and CPP countries Sustainability requires rapid reduction in mobile termination rates. 12
  • 13. Example of reciprocal, differentiated settlement rates Mobile settlement = 10cpm US EU Fixed settlement = 2cpm Unified settlement = 6cpm Assumes 50/50 traffic split. Would need to be renegotiated if significantly different in practice. 13
  • 14. Why is there a regulatory problem with international termination? International Telecommunication Union 14 October 2010
  • 15. National regulatory objectives The NRA is charged with looking after the national economic interests Will lower settlement rates be in the national interests? Consumers will benefit from lower international calling charges Operators and Government may prefer the higher rates that brings in hard currency and can fund investment. Where the balance of traffic is heavily in favour of inbound international calls, it is hard to regulate settlement rates down. The benefits of cost-based settlement rates will largely be experienced by consumers in other countries. 15
  • 16. Lack of regulatory independence: government objectives may trump regulator’s objectives Government’s objectives Regulator’s objectives 16
  • 18. Stakeholder perspectives International Telecommunication Union 18 October 2010
  • 20. Brainstorm of key issues for each stakeholder group 20
  • 21. Approaches to regulation International Telecommunication Union 21 October 2010
  • 22. Approach 1: Hold back the tide Maintain high settlement rates as long as possible Requires monopoly / government control of international gateway VoIP should be banned to limit bypass Hard to sustain in the face of international pressure, trade agreements, technology change etc
  • 23. Example - monopoly international gateway IGW Provider 10cpm (Fixed) (incumbent) 18cpm (Mobile 1) 21cpm (Mobile 2) 15cpm Mobile 1 18cpm Mobile 2 7cpm Fixed 2 Numbers are indicative. Each operator sets its own termination rates. International Country X
  • 24. Approach 2: Controlled evolution Accept that international settlement rates are going to fall towards cost- based levels but seek a gradual change Various methods of achieving this e.g: Prohibition on transit traffic Regulated glidepath
  • 25. Example - Prohibition on transit traffic IGW Provider 10cpm (Fixed) (incumbent) 18cpm (Mobile 1) 21cpm (Mobile 2) 15cpm Mobile 1 18cpm Mobile 2 7cpm Fixed 2 Numbers are indicative. Only larger operators can negotiate direct International Country X international connectivity
  • 26. Example – regulated glide-path National termination rates much below international X IGW-POI transit costs close National 8cpm to zero POI Glide-path removes 14cpm difference over several years IGW International termination rates as at 1 January 14 12 US cents per minute 10 14 8 12 10 6 8 4 2 0 2010 2011 2012 2013
  • 27. Approach 3: Let the market decide Introduce competition in national and international services Allow transit of incoming international calls Charges for terminating international calls are gradually reduced to similar level to national call termination.
  • 28. Liberalised international traffic Any operator can enter this market so long as it can negotiate an agreement with an international partner The ability to handle traffic destined for another network potentially allows smaller operators to achieve sufficient scale to enter this market Margins are competed away because of the transit capability High price elasticity of demand – international operators will switch traffic in bulk between national termination partners based on small price differentials.
  • 29. Liberalised market outcomes - initial IGW provider 6cpm (Fixed) 3cpm 10cpm (Mobile) 3cpm 3cpm 7cpm 6cpm (Fixed) Mobile 1 10cpm (Mobile) 7cpm 6cpm (Fixed) Mobile 2 10cpm 3cpm (Mobile) Fixed 2 6cpm (Fixed) Numbers are indicative. 10cpm (Mobile) Termination rates are the same as for national calls. Transit operator retains a International Country X small margin.
  • 30. Liberalised market outcomes – long term IGW provider 1.5cpm 1cpm 1cpm 1cpm 1cpm 1.5cpm Mobile 1 1cpm 1.5cpm Mobile 2 1cpm Fixed 2 1.5cpm Numbers are indicative. Termination rates are the same as for national calls. Transit operator retains a International Country X small margin.
  • 32. Thank you. In the final session we will look at a case study with role play on international traffic termination International Telecommunication Union 32 October 2010