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B2Bots: The Unrealized Potential for Business

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B2Bots: The Unrealized Potential for Business

  1. 1. gyro:bots
  2. 2. gyro:bots What are Chatbots? Investment Considerations Chatbots for Business Embracing the Bot Driven Future
  3. 3. gyro:bots What are Chatbots? Investment Considerations Chatbots for Business Embracing the Bot Driven Future
  4. 4. What are Chatbots? • Software that has been made to hold human-like dialogue • Bots are tailored per platform per user demographic • Future of business communication
  5. 5. Bot Solutions A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. E-commerce Finance Customer Service
  6. 6. gyro:bots What are Chatbots? Investment Considerations Chatbots for Business Embracing the Bot Driven Future
  7. 7. Chatbots for Business • Minimize human interaction in customer service • Small businesses are able to compete with larger businesses because bots serve the same purpose as extra personnel on your team • Raise productivity with menial tasks (i.e. plan meetings, file reports, coordinate tasks, etc.) • Provide personalized experiences
  8. 8. Chatbots for Business Slack Telegram SkypeMessenger SMS Bot Platforms
  9. 9. gyro:bots What are Chatbots? Investment Considerations Chatbots for Business Embracing the Bot Driven Future
  10. 10. Investment Considerations • Ensure bots are necessary for the business • Different types of bots for specific tasks • Bots are an addition to apps, but not to human run operations “People are now spending more time in messaging apps than in social media and that is a huge turning point. Messaging apps are the platforms of the future and bots will be how their users access all sorts of services.” 
  11. 11. Messaging surpassing Social Networks 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 1Q15 2Q15 3Q15 0 500 1,000 1,500 2,000 2,500 3,000 3,500Big 4 Messaging Apps Big 4 Social Networking Apps
  12. 12. gyro:bots What are Chatbots? Investment Considerations Chatbots for Business Embracing the Bot Driven Future
  13. 13. Embracing the Bot Driven Future • The future is already here with us • Target more customers with little to no labor • The limitations of what bots can do is unknown • Artificial intelligence aiding user experience
  14. 14. thank you:

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