5. WHAT IS MANAGERIAL
COMMUNICATION?
Managerial communication enables
people to exchange information and
feedbacks within the organization and
enables people to pursue the
organizational goals.
6. TYPES OF MANAGERIAL
COMMUNICATION
o Interpersonal: Interpersonal communication
generally takes place between two or more
individuals at the workplace.
o Organizational: Communication taking place at
all levels in the organization refers to
organizational communication.
7. INTERPERSONAL COMMUNICATION
BARRIERS
• Limited vocabulary
• Emotional outburst
• Cultural variations
• Poor listening skills
• Noise in the channel
• Difference in verbal and
non verbal messages
REMEDIES
• Be positive
• A wide choice
• Social setting
• Sentence construction
• Familiar words
• Dictionary and thesaurus
8. ORGANIZATIONAL COMMUNICATION
BARRIERS
• Too many transfer stations
• Fear of superiors
• Negative tendencies
• Use of inappropriate
media
• Information overload
REMEDIES
• Time
• Intended audience
• Type of message
• Screening of information
• Analyze the feedback
9. WAYS OF MANAGERIAL
COMMUNICATION
oVerbal communication: Face-to-face, telephone,
radio, television and other media.
oWritten communication: Letters, e-mails, books,
magazines, the Internet or via other media.
oNon-Verbal communication: Body language,
gestures, how we dress or act - even our scent.
oVisualization: Graphs, charts, maps, logos.
