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Introduction
 Attitudes constitute an important psychological
attribute of individuals which shape their behavior
 Attitude is defined as the way a person feels about
something- a person, a place, a commodity, a
situation or an idea
 Attitude express an individual’s positive or negative
feelings about any object
 Attitude describes an individual’s feelings, thoughts
and predisposition
Experience
Education
Environment
Cognitive (my salary is low)
Affective (I am angry over how little salary I get)
Behavioral- ( I am
going to look for
another job)
But his dad
gives him a
late-model Ford
Mustang, and
suddenly he
says U.S. cars
aren’t so bad.
How you behave What you think
 For example:
“a friend of yours has
consistently argued
that the quality of U.S.
cars is BAD and he
would never purchase
anything but a
Japanese or German
car.
Contradictions (Cognitive dissonance)
 1.The level of contentment a
person feels regarding his or her
job.
 2. Can be influenced by
1. a person's ability to complete
required tasks
2. the level of communication in an
organization
3. the way management treats
employees.
Who and what has an effect on
job satisfaction level?
posted information about these
low job satisfaction rates on his
blog, respondents provided a
variety of different explanations
for why U.S. workers are less
satisfied than they were in the
past. 1. Economic pressures
2. Instability in the business
environment
3. Increased competition to
get the best job
4. Personal relationship has
been lost
1. EXIT- LOOKING FOR A NEW
POSITION AS WELL AS RESIGNING
2. VOICE- SUGGESTING
IMPROVEMENTS, DISCUSSING
PROBLEMS WITH SUPERIORS
3. LOYALTY- PASSIVELY BUT
OPTIMISTICALLY WAITING FOR
CONDITIONS TO IMPROVE
4. NEGLECT- PASSIVELY ALLOWS
CONDITIONS TO WORSEN
Consequences of
dissatisfaction
1. PERFORMANCE:
SATISFIED WORKERS ARE MORE LIKELY TO PERFORM AT A
HIGHER LEVEL THAN DISSATISFIED WORKERS
2. ABSENTEEISM: SATISFIED WORKERS ARE LESS LIKELY TO
BE ABSENT
3. TURNOVER: SATISFIED WORKERS
ARE LESS LIKELY TO LEAVE
THE ORGANIZATION
INCREASE IN REVENUES
Consequences of
satisfaction
“LOYALTY
MATTERS A
LOT.
YESTERDAY
TODAY
TOMORROW”
TOM PETERS -
an American
writer on
business
management
practices
Name:Gulnar Alizada
University: Azerbaijan
State University of
Economics
Subject: Leadership
and Organizational
Behavior
Email:
gulnaralizada93@gmail.com
Date: 26.10.2015

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Attitudes and Job Satisfaction by Gulnar Alizada

  • 1.
  • 2.
  • 3. Introduction  Attitudes constitute an important psychological attribute of individuals which shape their behavior  Attitude is defined as the way a person feels about something- a person, a place, a commodity, a situation or an idea  Attitude express an individual’s positive or negative feelings about any object  Attitude describes an individual’s feelings, thoughts and predisposition
  • 5. Cognitive (my salary is low) Affective (I am angry over how little salary I get) Behavioral- ( I am going to look for another job)
  • 6.
  • 7. But his dad gives him a late-model Ford Mustang, and suddenly he says U.S. cars aren’t so bad. How you behave What you think  For example: “a friend of yours has consistently argued that the quality of U.S. cars is BAD and he would never purchase anything but a Japanese or German car. Contradictions (Cognitive dissonance)
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.  1.The level of contentment a person feels regarding his or her job.  2. Can be influenced by 1. a person's ability to complete required tasks 2. the level of communication in an organization 3. the way management treats employees.
  • 16. Who and what has an effect on job satisfaction level?
  • 17.
  • 18. posted information about these low job satisfaction rates on his blog, respondents provided a variety of different explanations for why U.S. workers are less satisfied than they were in the past. 1. Economic pressures 2. Instability in the business environment 3. Increased competition to get the best job 4. Personal relationship has been lost
  • 19.
  • 20. 1. EXIT- LOOKING FOR A NEW POSITION AS WELL AS RESIGNING 2. VOICE- SUGGESTING IMPROVEMENTS, DISCUSSING PROBLEMS WITH SUPERIORS 3. LOYALTY- PASSIVELY BUT OPTIMISTICALLY WAITING FOR CONDITIONS TO IMPROVE 4. NEGLECT- PASSIVELY ALLOWS CONDITIONS TO WORSEN Consequences of dissatisfaction
  • 21. 1. PERFORMANCE: SATISFIED WORKERS ARE MORE LIKELY TO PERFORM AT A HIGHER LEVEL THAN DISSATISFIED WORKERS 2. ABSENTEEISM: SATISFIED WORKERS ARE LESS LIKELY TO BE ABSENT 3. TURNOVER: SATISFIED WORKERS ARE LESS LIKELY TO LEAVE THE ORGANIZATION INCREASE IN REVENUES Consequences of satisfaction
  • 22.
  • 23. “LOYALTY MATTERS A LOT. YESTERDAY TODAY TOMORROW” TOM PETERS - an American writer on business management practices
  • 24. Name:Gulnar Alizada University: Azerbaijan State University of Economics Subject: Leadership and Organizational Behavior Email: gulnaralizada93@gmail.com Date: 26.10.2015