CALL 2009

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The pre-amble to a fishbowl conversation I organized for the Canadian Association of Law Libraries 2009 conference.

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CALL 2009

  1. 1. Making Some Room: Strategies that Turn New Staff into New Leadership Ryan Deschamps
  2. 2. Agenda Strategy Fishbowl Staff Engagement New Professionals
  3. 3. Vision The Ideal you. What you strive for. Difficult to achieve, uncomfortable. Steers the work that people do.
  4. 4.  “Atlantic Canada’s Law Firm”  McInnes Cooper
  5. 5.  “Where Great Minds Meet”  University of Saskatchewan
  6. 6.  “The standard of excellence in all of the businesses and services the member firms provide.”  Deloitte
  7. 7. What you do best How people can rely on you Strives for the Vision Action-oriented The Super-Hero You The Mission
  8. 8.  “to organize the world's information and make it universally accessible and useful.”
  9. 9.  To attract and attain customers with high – valued products and services and the most satisfying ownership experience in America.
  10. 10. What is non- negotiable? What is important? Unique character/behavioral traits of stakeholders. When do you take a stand? Values How could someone easily offend your entire organization? How an interviewee could flub if he/she did not do his/her homework.
  11. 11. • “Focus on the user and all else with follow.” • “It’s best to do one thing really really well.” • “Fast is better than slow.” • “Democracy on the web works.” • “You don’t need to be at your desk to need an answer.” • “You can make money without doing evil.” • “There’s always more information out there.” • “The need for information crosses all borders.” • “You can be serious without a suit.” • “Great isn’t good enough.”
  12. 12.  - “Dedication to every client’s success.”  - “Innovation that matters – for our company and for the world.”  - “Trust and personal responsibility in all relationships.”
  13. 13. The Rest of the Stuff  Goal Setting – What does success look like?  Key Initiatives -- The Check List  Success Measures
  14. 14. Numbers Tell a Story…
  15. 15. … and so do people.
  16. 16.  “We have completed, for the most part, the task of restructuring the institution. Our success is going to be a function of personal behavior – the behavior of each and every one of us.”  Louis V. Gerstner Jr. - President of IBM in 1998
  17. 17. Theory - U
  18. 18. Engage Your Staff  Sensing Co - {  Presencing  Realizing
  19. 19. Theory U
  20. 20. Fishbowl Conversation  Conversations happen inside the fishbowl.  If you have a question, idea or comment, take the empty seat.  Always make room for someone to join the fishbowl.
  21. 21. Photo Credits From PSShutterbug  http://www.flickr.com/photos/pshan427/2331162310/ From Mindscratch http://www.flickr.com/photos/mind_scratch/2434031231/

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