Evaluating Advocacy: Challenges, Methodologies and Solutions

Glenn O'Neil
Glenn O'NeilFounder at Owl RE
1
Evaluating Advocacy:
Challenges, Methodologies and Solutions
Dr Glenn O’Neil, Owl RE
4 March 2021
Topics
2
A.Challenges faced
in advocacy
evaluation
B.Methods and
solutions
C.Recommended
actions
What is
advocacy?
"Championing or supporting a
cause or policy goal"
Gardner and Brindis (2017),
Advocacy and Policy Change Evaluation
“An intervention intended to
catalyse, stimulate or otherwise
seed some form of change”
ODI (2014)
-Indirect and direct
-Private and public
-Formal and informal
3
What advocacy is not?
4
Advocacy is not
campaigning to
change the knowledge,
attitudes, behavior of
individuals – where
there is no link to
building public support,
creating a supportive
environment or policy
change
Advocacy is not having
people represent or
advocate on behalf of a
brand or a company for
greater awareness, e.g.
“brand advocates”
A.
Challenges
for
advocacy
evaluation
5
Tendency to measure activities rather than
outcomes
Matching advocacy ambitions to reality of
change possible
The long-term non-linear nature of change
No “magic” advocacy evaluation tool exists
The challenge to “prove” where you’ve
made an impact
The increased pressure for advocacy and
public affairs to show results
6
Output Impact
Outcome
Level of your
influence
Ambitions
B.
Methods
and
solutions
7
1. Understand
what change
is desired and
how
2. Have in
place ways to
monitor
change
3. Select
appropriate
methods to
evaluate
change
4. Estimate
advocacy’s
influence on
change seen
5. Share and
learn from the
findings
1. Understanding what change
is desired and how
What is advocacy aiming to achieve?
8
Advocacy
activities Outputs
Interim
outcomes
Outcomes Impact
- Research
- Coalition-
building
- Meetings
- Research
produced
- Decision
makers
reached
Policy issue
prioritized
by decision
makers
New policy
adopted
Positive
changes for
citizens
Example:
1. Understanding what change
is desired and how
What is advocacy aiming to achieve?
9
Examples:
Interim outcomes
Media coverage
Collaboration/alignment
Growth of supporter base
Recognition of issue(s)
Priority of issue(s)
Recognition of organisation
Access for organisation to advocate
Outcomes
Policy development
Policy adoption
Policy revision
Policy blocking
Policy implementation
Budget change
Practice change
STIMULUS
Theory of Change – NGO and UN advocacy on water, sanitation and hygiene (WASH) in
Health Care Facilities (HCF) - Tanzania
INPUTS ACTIVITES OUTPUTS
INTERIM
OUTCOMES
IMPACT
HCF research with
SoapBox in Zanzibar
Look outside of
household WASH
Development of
approach / thinking
Input into Healthy
Start priorities by TZ
Engagement with MoH
Zanzibar
Dissemination of Zanzibar
HCF research findings
Unicef review of Zanzibar
assessment tools
Unicef research on HCF in
mainland (7 districts)
WAT financial support to
policy process
Align and input from
Healthy Start global
advocacy priority
validation workshop in
different zones organised
Tech. WG group set up
for guidelines
Engagement of the
consultant for leading the
process
TWG meetings for revising
guidelines
Development of concept
note on HCF guidelines
with MoH
Creation of roadmap &
mapping of stakeholders
Approval and
Launch of
guidelines on WASH
in HCF by MoH
Stakeholder reached
through events
Promotional events
with government and
parliament held
Budgets for WASH
in 100 HCFs
(FY 17-18)
WHA 2019
resolution on
WASH in HCF
WASH in HC
integrated in
WSDP II
Guidelines
implementation
starts in HCF
Every health care
facility in Tanzania
has WASH to
provide quality
care with
attention to the
needs of women,
girls and children
OUTCOMES
WASH in HCF on
WHA 2019 agenda
Awareness raised
on guidelines
Guidelines on WASH in
HCF produced
1. Understanding what change is
desired and how
Coalition building for WHA
2. Have in place ways to
monitor change
11
3. Select appropriate methods
to evaluate change
12
Stakeholder interviews
Stakeholder surveys
Outcome mapping
Document/data review
Stakeholder focus groups
Case studies
Policy analysis
Policy tracking
Media tracking
Media analysis
Bellwether interviews
Contribution analysis
Theory of change
Social network
analysis
Methods used often in all
types of evaluations
Methods particular to
advocacy evaluation
Methods seen in all types
of evaluation but often in
advocacy evaluation
4. Estimate
advocacy’s
influence
on change
seen
13
Has change to policies and
practices occurred?
What is the significance of this
change?
What are the possible influences
on this change?
What is the estimated influence of
your advocacy on the change seen
based on the evidence collected?
14
Has change to policies and
practices occurred?
What is the significance of this
change?
What are the possible influences on
this change?
What is the estimated influence of
your advocacy on the change seen
based on the evidence collected?
Example – influencing policy change (fictional)
- Regional government issues a concept
paper featuring ABC
- ABC mentioned in new regional policy
- Key national governments have issued
statements of support for ABC
- High significance as first time ABC has a
profile in the policy development phase
- Evidence showing critical situation for ABC
- Interest of national governments
- Coalition of actors involved
- Policy process facilitated by our organisation
-Advocacy of our organisation was a key
influence on the policy changes seen along with
the above interests
4. Estimate advocacy’s
influence on change seen
15
Activities
achieved?
Outcomes Change seen? Significance? Your contribution?
That issue 345
is on the
agenda of XYZ
commission
Yes
-research paper
produced; input
in consultative
process
Medium
- Issue 345 is
mentioned in
scoping policy
paper; good
possibility it will
be on agenda
High
- First time that
issue 345 is
recognised by
XYZ
commission
Medium
- Our
organisation
was main
source of
information on
issue 345 along
with like-
minded alliance
Etc.
5. Share and learn from the
findings
16
Track progress
to constantly
improve
advocacy
Celebrate and
communicate
advocacy successes
with partners /
members / sponsors
Feed findings
into future
advocacy
initiatives
Learn from the
challenges
and successes
Communicate
findings using
different formats
and channels
C.
Recommended
actions for
integrating
evaluation and
measurement in
advocacy and
public affairs
17
1. Be clear and pragmatic
about what you are trying
to achieve
2. Monitoring and learning
must be integrated into
strategy and
implementation i.e. as the
advocacy is happening…
3. “Measure what Matters”
4. Advocacy done well can
“work”!
Available
resources
• Theory of change
• Advocacy monitoring and
evaluation methods/approaches
• Guidelines
• Communicating monitoring and
evaluation results
• “Think pieces” on advocacy
evaluation
• Examples of advocacy evaluation
reports
See: full list of resources:
https://intelligentmeasurement.net/ 18
Q & A
19
Contact
20
oneil@owlre.com
glennoneil
www.owlre.com
@glenn_oneil
Contacts:
www.intelligentmeasurement.net
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Evaluating Advocacy: Challenges, Methodologies and Solutions

  • 1. 1 Evaluating Advocacy: Challenges, Methodologies and Solutions Dr Glenn O’Neil, Owl RE 4 March 2021
  • 3. What is advocacy? "Championing or supporting a cause or policy goal" Gardner and Brindis (2017), Advocacy and Policy Change Evaluation “An intervention intended to catalyse, stimulate or otherwise seed some form of change” ODI (2014) -Indirect and direct -Private and public -Formal and informal 3
  • 4. What advocacy is not? 4 Advocacy is not campaigning to change the knowledge, attitudes, behavior of individuals – where there is no link to building public support, creating a supportive environment or policy change Advocacy is not having people represent or advocate on behalf of a brand or a company for greater awareness, e.g. “brand advocates”
  • 5. A. Challenges for advocacy evaluation 5 Tendency to measure activities rather than outcomes Matching advocacy ambitions to reality of change possible The long-term non-linear nature of change No “magic” advocacy evaluation tool exists The challenge to “prove” where you’ve made an impact The increased pressure for advocacy and public affairs to show results
  • 6. 6 Output Impact Outcome Level of your influence Ambitions
  • 7. B. Methods and solutions 7 1. Understand what change is desired and how 2. Have in place ways to monitor change 3. Select appropriate methods to evaluate change 4. Estimate advocacy’s influence on change seen 5. Share and learn from the findings
  • 8. 1. Understanding what change is desired and how What is advocacy aiming to achieve? 8 Advocacy activities Outputs Interim outcomes Outcomes Impact - Research - Coalition- building - Meetings - Research produced - Decision makers reached Policy issue prioritized by decision makers New policy adopted Positive changes for citizens Example:
  • 9. 1. Understanding what change is desired and how What is advocacy aiming to achieve? 9 Examples: Interim outcomes Media coverage Collaboration/alignment Growth of supporter base Recognition of issue(s) Priority of issue(s) Recognition of organisation Access for organisation to advocate Outcomes Policy development Policy adoption Policy revision Policy blocking Policy implementation Budget change Practice change
  • 10. STIMULUS Theory of Change – NGO and UN advocacy on water, sanitation and hygiene (WASH) in Health Care Facilities (HCF) - Tanzania INPUTS ACTIVITES OUTPUTS INTERIM OUTCOMES IMPACT HCF research with SoapBox in Zanzibar Look outside of household WASH Development of approach / thinking Input into Healthy Start priorities by TZ Engagement with MoH Zanzibar Dissemination of Zanzibar HCF research findings Unicef review of Zanzibar assessment tools Unicef research on HCF in mainland (7 districts) WAT financial support to policy process Align and input from Healthy Start global advocacy priority validation workshop in different zones organised Tech. WG group set up for guidelines Engagement of the consultant for leading the process TWG meetings for revising guidelines Development of concept note on HCF guidelines with MoH Creation of roadmap & mapping of stakeholders Approval and Launch of guidelines on WASH in HCF by MoH Stakeholder reached through events Promotional events with government and parliament held Budgets for WASH in 100 HCFs (FY 17-18) WHA 2019 resolution on WASH in HCF WASH in HC integrated in WSDP II Guidelines implementation starts in HCF Every health care facility in Tanzania has WASH to provide quality care with attention to the needs of women, girls and children OUTCOMES WASH in HCF on WHA 2019 agenda Awareness raised on guidelines Guidelines on WASH in HCF produced 1. Understanding what change is desired and how Coalition building for WHA
  • 11. 2. Have in place ways to monitor change 11
  • 12. 3. Select appropriate methods to evaluate change 12 Stakeholder interviews Stakeholder surveys Outcome mapping Document/data review Stakeholder focus groups Case studies Policy analysis Policy tracking Media tracking Media analysis Bellwether interviews Contribution analysis Theory of change Social network analysis Methods used often in all types of evaluations Methods particular to advocacy evaluation Methods seen in all types of evaluation but often in advocacy evaluation
  • 13. 4. Estimate advocacy’s influence on change seen 13 Has change to policies and practices occurred? What is the significance of this change? What are the possible influences on this change? What is the estimated influence of your advocacy on the change seen based on the evidence collected?
  • 14. 14 Has change to policies and practices occurred? What is the significance of this change? What are the possible influences on this change? What is the estimated influence of your advocacy on the change seen based on the evidence collected? Example – influencing policy change (fictional) - Regional government issues a concept paper featuring ABC - ABC mentioned in new regional policy - Key national governments have issued statements of support for ABC - High significance as first time ABC has a profile in the policy development phase - Evidence showing critical situation for ABC - Interest of national governments - Coalition of actors involved - Policy process facilitated by our organisation -Advocacy of our organisation was a key influence on the policy changes seen along with the above interests
  • 15. 4. Estimate advocacy’s influence on change seen 15 Activities achieved? Outcomes Change seen? Significance? Your contribution? That issue 345 is on the agenda of XYZ commission Yes -research paper produced; input in consultative process Medium - Issue 345 is mentioned in scoping policy paper; good possibility it will be on agenda High - First time that issue 345 is recognised by XYZ commission Medium - Our organisation was main source of information on issue 345 along with like- minded alliance Etc.
  • 16. 5. Share and learn from the findings 16 Track progress to constantly improve advocacy Celebrate and communicate advocacy successes with partners / members / sponsors Feed findings into future advocacy initiatives Learn from the challenges and successes Communicate findings using different formats and channels
  • 17. C. Recommended actions for integrating evaluation and measurement in advocacy and public affairs 17 1. Be clear and pragmatic about what you are trying to achieve 2. Monitoring and learning must be integrated into strategy and implementation i.e. as the advocacy is happening… 3. “Measure what Matters” 4. Advocacy done well can “work”!
  • 18. Available resources • Theory of change • Advocacy monitoring and evaluation methods/approaches • Guidelines • Communicating monitoring and evaluation results • “Think pieces” on advocacy evaluation • Examples of advocacy evaluation reports See: full list of resources: https://intelligentmeasurement.net/ 18