“Conflict is here to stay. You can avoid reality but you cannot avoid the consequences of avoiding reality.“ I am a certified MBTI and TKI practitioner and I can help you ensure that inevitable conflictual situations have positive outcomes.

1. CAUSES OF CONFLICTS:
Interdependence
Personality clashes
Differences in style & Leadership
Differences in Background/Gender
Economic due to scarce resources
Responsibility/Accountability
Interests, values, Power & Ethics
Organizational & Environmental
Benefits of Conflict Management:
Improve productivity
Improve effectiveness
Increase organizational performance
Reduce employee attrition &
absenteeism
Increase employee engagement
Increase employee motivation
Reduce operating costs
Reduce risks of litigation
Improve organizational image.


“Conflict is here to stay.
You can avoid reality
but you cannot avoid
the consequences of
avoiding reality.“
Confli ct r es ol uti on str ate gi es
A study on workplace conflict found
that in 2008, U.S. employees spent 2.8
hours per week dealing with conflict.
This amounts to approximately $359
billion in paid hours, or the equivalent
of 385 million working days. Similar
research studies have been done in
Europe with comparable results.
60-80 percent of all difficulties in
organizations come from strained
relationships among employees.
Unresolved conflicts lead to at least
50% of resignations.
The typical manager spends 25-40
percent of her time dealing with
workplace conflicts. All these
consequences induce a tremendous
loss in productivity.
Conflict in the workplace is a fact
of life and is usually regarded as
being counterproductive.
However, if the positive energy
associated with conflict can be
harnessed, it may then be directed
towards problem solving and
organizational improvement.
As a certified practitioner in
conflict management I will help
you identify and handle conflicts
sensibly, fairly, and efficiently.
Schedule a free consultation: Tel : +32 0471 470 453 melides@mmr.fr
CONFLICT
MANAGEMENT