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THE WORLD DOESN’T NEED
ANOTHER ACCOUNT MANAGER


                           Gino Borromeo
                      VP/Head of Planning
              McCann Worldgroup Philippines
                            @manilapaper
“Advertising?!?

   They’re weird.
They’re drug addicts.
 And they’re poor!”
   Advertising according to my mother
WHY ARE YOU IN
 ADVERTISING?
A LOVE FOR IDEAS
“CREATIVITY ISN’T AN
 OCCUPATION. IT’S A
  PREOCCUPATION”
       Sir John Hegarty
CREATIVITY IS
CLASSICALLY DEFINED AS A
PROBLEM SOLVING ACTIVITY
CREATIVE IS NOT A
DEPARTMENT IN THE AGENCY
WE ALL HAVE A ROLE TO PLAY
 IN CREATING IDEAS THAT
SOLVE BUSINESS PROBLEMS
WHAT COMES TO MIND
   WHEN YOU HEAR
“ACCOUNT MANAGER”?
THE PITHY TITLE
   ‘ACCOUNT MANAGER’
  DOES NOT ADEQUATELY
CAPTURE THE IMPORTANT ROLE
      THAT YOU PLAY
THE ADVERTISING INDUSTRY
 ISN’T WHAT IT USED TO BE
THERE ARE
MORE WAYS THAN EVER
TO EXPERIENCE A BRAND
THE SOLUTION TO MANY
 MARKETING PROBLEMS IS
NOT NECESSARILY JUST AN AD
KIT KAT MAIL CASE VIDEO
  http://youtu.be/XZlGZicH49o
EVERYTHING COMMUNICATES
SOMETHING ABOUT A BRAND
ROM AMERICAN TAKEOVER CASE VIDEO
        http://youtu.be/41DflcblJz8
WE NEED TO THINK MORE
BROADLY ABOUT WHAT IS
     “MARKETING
  COMMUNICATIONS”
A DIFFERENT ERA
DEMANDS A DIFFERENT TITLE
ACCOUNT MANAGER
 ACCOUNT SERVICE
 CLIENT SERVICING
“The model that best captures the qualities of a
star account person is that of an entrepreneur.
   Successful entrepreneurs bet on an idea.
 They assemble a team that can bring the idea
                 to fruition.
 They often help people see the value of a new
    product that has not yet been created.
They raise funds, create the economic model,
         and establish partnerships.
  They shape a culture where innovation and
            collaboration thrive.”
                   Phil Johnson
BUSINESS LEADER
THE NEW JOB DESCRIPTION
1. OPPORTUNITY SEEKER
BANK OF THE PHILIPPINE ISLANDS
“CHRISTOPHER LAO - NATURE DOES NOT INFORM”
                CASE VIDEO
WHAT PROBLEM OR
 OPPORTUNITY IS WORTH
SOLVING WITH CREATIVITY?
2. IDEA ADVOCATE
IDEAS RARELY COME OUT
     FULLY FORMED
NURTURING AN IDEA
WHILE IT IS STILL FRAGILE
SPOTTING THE POTENTIAL
      OF AN IDEA
BAND AID + HERCHCOVITCH CASE VIDEO
        http://youtu.be/biTFCew4pho
THE IDEA CAME FROM
THE BUSINESS LEADER
 AND THE PLANNER
3. EXECUTIVE PRODUCER
       OF IDEAS
PIZZA HUT SINGAPORE
“THE MYSTERY PASTA RESTAURANT”
          CASE VIDEO
THE CLIENT BRIEF:
 Tell people that our
new pasta line is good
THE REAL PROBLEM:
          Skepticism
(which is coming from the brand name)
WE WERE ESSENTIALLY ASKING THE CLIENT TO...

        1. REMOVE THE BRAND NAME

         2. LAUNCH WITH A STUNT,
        NOT THE AD THEY ASKED FOR

   3. DO THIS WITH A TINY BUDGET THAT
 WAS DESIGNED FOR A SERIES OF PRINT ADS
THE ‘ACCOUNT DIRECTOR’
WAS THE DIFFERENCE MAKER
HELPED CONVINCE
THE CLIENT CEO ABOUT THE IDEA

   FOUND PARTNERS WHO
  COULD PRODUCE THE STUNT
4. CASTER FOR DIFFERENT
  FORMS OF CREATIVITY
CREATIVITY
ABOVE AND BEYOND
THE 30 SECOND SPOT
COCA-COLA
             “LIVING BILLBOARD”
                  CASE VIDEO
http://www.youtube.com/watch?v=2NpgwgDMZdg
BOTANISTS
STRUCTURAL ENGINEERS
 ENVIRONMENTALISTS
WHO SHOULD I WORK WITH?
5. MASTER CONDUCTOR
CREATIVE AGENCY
  MEDIA AGENCY
  DIGITAL AGENCY
 SHOPPER AGENCY
  EVENT AGENCY
    AND OTHER
SPECIALIST PARTNERS
SILK AIR
“SILK AIR EXPLORERS”
     CASE VIDEO
http://youtu.be/WD7SFlj--zk
6 DIFFERENT AGENCIES
       BUT ONLY
 1 ACCOUNT LEADER
THE PITHY TITLE
   ‘ACCOUNT MANAGER’
  DOES NOT ADEQUATELY
CAPTURE THE IMPORTANT ROLE
      THAT YOU PLAY
ACCOUNT MANAGER
 ACCOUNT SERVICE
 CLIENT SERVICING
THE WORLD DOESN’T NEED ANOTHER ACCOUNT MANAGER;

IT NEEDS MORE BUSINESS LEADERS

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